Beste Brian Norton Podcasts (2024)

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EP 48: Three Keys to Resilience with Author, Speaker and Combat-Wounded Veteran Brian Fleming 59:33

8d ago59:33

59:33

In this extraordinary episode author, speaker and combat-wounded veteran Brian Fleming shares: His extraordinary story of being wounded by a suicide bomber in Afghanistan, Why it’s so important to not allow the diagnosis to define you, How he discovered the power of sharing his story with others, Why discovering meaning in your suffering is critica…

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Creating Purpose-Driven Experiences with Sarah Dusek 31:32

11d ago31:32

31:32

In this episode of the Experience Strategy Podcast, Sarah Dusek, an entrepreneur, venture capitalist and author, takes listeners on a journey through her remarkable career in experience-driven business. From founding the pioneering glamping company Under Canvas to her current venture in global regenerative travel, Sarah demonstrates how aligning pe…

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EP 47: Breaking Free from Narcissistic Abuse, Insights and Strategies with Therapist and Author Marcia Williams 1:02:06

22d ago1:02:06

1:02:06

In this empowering episode therapist and author Marcia Williams shares: Her story of how she ended up married to a narcissist, The definition of narcissistic personality disorder and two of the most common types of narcissists, How narcissists often target vulnerable people, Why it is so challenging to recognize you are in a narcissistic, abusive r…

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Leveraging Transformational Travel to Drive Relevance and Impact at Sierra Club 36:45

25d ago36:45

36:45

In this episode, Experience Strategy Podcast hosts Aransas Savas and Dave Norton sit down with Brian Anderson, Director of National Outings at the legendary Sierra Club. With over 130 years of advocating for people, places, and the planet, Sierra Club has mastered the art of crafting transformational travel experiences that drive personal growth an…

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EP 46: Improving Relationships Through Self-Accountability with Relationship Mentor Emma DeSouza 58:25

27d ago58:25

58:25

In this insightful episode relationship mentor Emma DeSouza shares: Her early diagnosis with depression in high school that led to her bipolar diagnosis, Her experience with IVF and bipolar, The power in acknowledging challenges and having healthy, open communication with your partner, How proactive therapy has helped her accept responsibility for …

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The Power of Situational Markets in Experience Strategy 34:20

1M ago34:20

34:20

In the latest episode of The Experience Strategy Podcast, we’re dismantling traditional market segmentation and rebuilding it with the revolutionary concept of situational markets. Dave Norton, our experience futurist, gives us a sneak peak into his upcoming book that’s set to redefine how we create value. Joined by industry veteran John Gusiff, we…

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ATFAQ192 – Q1. Medication Management, Q2. ASL Interpreting, Q3. PDF Reader for iOS, Q4. Wildcard: Favorite iOS18 Accessibility Feature 54:41

2M ago54:41

54:41

Panelists: Brian Norton, Belva Smith, Josh Anderson Q1. Medication Management, Q2. Communication solutions, Q3. PDF Reader for iOS, Q4. Wildcard: Favorite iOS18 Accessibility Feature —– Transcript Starts Here —– Speaker 1: I have a question. Huh? Like what? I’ve always wondered… What about… Do you know… I have a question. I’ve always wondered… Like…

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Enhancing Customer Experiences with Driving Business Value with AR/VR 35:12

2M ago35:12

35:12

In this episode of The Experience Strategy Podcast, hosts Dave Norton and Aransas Savas sit down with AR/VR trailblazers Spencer Cook from Continuum, and Bryan Searing of Stone Mantel to explore the transformative power of Augmented Reality and Virtual Reality in crafting captivating customer experiences. Fresh off the Experience Strategy Collabora…

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Situational Markets and Employee Experiences with Steve Usher of The Experience Designers Podcast 48:18

2M ago48:18

48:18

In this episode of the Experience Strategy Podcast, we are joined by special guest Steve Usher, founder and host of The Experience Designers Podcast. We go deep into the core principles that drive success in experience strategy across both customer and employee offers. We challenge the status quo, pushing beyond played-out persona-based segmentatio…

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EP 45: Discovering Emotional Freedom with EFT Practitioner Dawn Norton 1:06:19

2M ago1:06:19

1:06:19

In this empowering episode Emotional Freedom Technique practitioner Dawn Norton shares: Her incredible story of trauma in childhood which motivated her to seek healing as an adult, What Emotional Freedom Technique is and how it works and impacts your mind and body, The impact of stress on our bodies and how EFT can help, How “stuck” emotions and tr…

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The Keys to Employee Engagement with the RecogNATION Podcast 41:20

3M ago41:20

41:20

In this episode, we jam with Neely Adkins and Kailey Savona from the RecogNATION Podcast. As fellow experience nerds focused on the employee side, we discuss the importance of celebrating milestones and micro-moments in the employee journey, emphasizing how vital it is to make every employee feel valued, connected, and heard. The key takeaway? In a…

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EP 44: Straight Talk About Psychiatric Drugs with Professor Joanna Moncrieff 1:00:55

3M ago1:00:55

1:00:55

In this illuminating episode Professor Joanna Moncrieff shares: What led her to question and begin researching how psychotropic drugs actually work, The difference between the disease-centered model versus the drug-centered model of treatment and why this distinction matters, How the disease-centered model is preventing curiosity about what is actu…

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Experience Strategy in the Educational Journey with the Founders of [YELLOWCAR] 30:58

3M ago30:58

30:58

In this episode of the Experience Strategy Podcast, we’re joined by Dr. David Willows and Suzette Parlevliet, co-founders of [YELLOW CAR], the world’s leading experience strategy and consultancy firm for schools. David and Suzette share their insights on transforming education through the lens of experience strategy, discussing the unique challenge…

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EP 43: The Healing Power of Breathwork with author Anastasis Tzanis 1:07:00

4M ago1:07:00

1:07:00

In this empowering episode author Anastasis Tzanis shares: His incredible story that led him to healing through breathwork, How breath practice can help you heal and improve your mental, emotional, and physical health, What a healthy breath pattern and CO2 levels are, What “box breathing” is and how to practice it, How you can learn how to use brea…

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Bringing CX to Associations and Membership Organizations with Brian Edwards, CP of Membership at AAFP 32:47

4M ago32:47

32:47

In this episode of the Experience Strategy Podcast, we’re joined by Brian Edwards. VP of Membership at the American Academy of Family Physicians (AAFP), to explore the unique challenges and opportunities of applying customer experience strategy within associations and membership-based organizations. Brian shares his insights on establishing common …

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ATFAQ191 – Q1. New Outlook app w/ Jaws, Q2. Classroom AT, Q3. AT for Elementary Math, Q4. Mounting device to wheelchair, Q5. Wildcard: top 4 tech considerations for college student 43:51

4M ago43:51

43:51

Panelists: Brian Norton, Josh Anderson, Belva Smith ATFAQ191 – Q1. New Outlook app w/ Jaws, Q2. Classroom AT, Q3. AT for Elementary Math, Q4. Mounting device to wheelchair, Q5. Wildcard: top 4 tech considerations for college student.Von Brian Norton

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EP 42: Healthy Boundaries for Caregivers with the Self-Caregiver Jeannette Yates 1:12:00

4M ago1:12:00

1:12:00

In this insightful episode Jeanette Yate “The Self-Caregiver” shares: Her powerful personal story as a life-long caregiver (beginning at age 8) who was suffering because she didn’t know how to care for herself, to empowered self-caregiver and coach, The therapy modalities that helped her to identify, understand and heal her trauma, How learning how…

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The Future of Behavior Change: How Suggestic is Transforming Wellness Journeys 51:12

4M ago51:12

51:12

In this episode of The Experience Strategy Podcast, we are thrilled to chat with Victor Chapela, co-founder and CEO of Suggestic, who shared how they are leveraging AI and data to dramatically rethink the intersection of lifestyle journeys and wellness. Tune in to this episode for Victor’s key insights: Focusing on what people can do realistically …

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EP 41: From Addiction to Holistic Recovery Expert with John Giordano (TRIGGER WARNING) 1:13:25

5M ago1:13:25

1:13:25

TRIGGER WARNING: This episode discussed trauma and addiction. In this extraordinary episode holistic addiction recovery expert John Giordano shares: His extraordinary story of trauma and addiction that finally led to his work in addiction recovery, How he discovered and developed holistic treatment options for addiction recovery, What motivated him…

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EP 40: Food for Thought with Urban Farm Founder Greg Peterson 57:17

5M ago57:17

57:17

In this compelling episode Urban Farm founder Greg Peterson shares: His story of how he developed a passion for “urban farming” and why he feels compelled to share his knowledge, Why our current food supply system is so lacking in nutrition, How to simplify your approach to begin gardening so you can have success quickly, How he gradually transitio…

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EP 39: Insights into Healing with Certified Internal Family Systems Therapist Justin Martin 51:22

5M ago51:22

51:22

In this meaningful episode Certified IFS Therapist Justin Martin shares: His story that led him to become an Internal Family Systems (IFS therapist), What IFS therapy is, How identifying your “parts” helps you understand your mind and find healing, Why you may fear of having compassion for your different parts and why compassion is important to the…

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EP 38: Cultivating Mindful Connection with Your Body with Trifecta Pilates Creator Beth Sandlin 54:01

5M ago54:01

54:01

In this engaging episode Beth Sandlin, founder of Trifecta Pilates, shares: Her story that led her to become a pilates instructor and make pilates more accessible, What pilates is and how it can help with caring for physical and mental health, The importance of listening to your body and providing what it needs for nurturing physical and mental hea…

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EP 37: Empowered to Heal Through Proactive, Personalized Trauma Treatment with EMDR Clinician and Author Megan Salar 52:52

5M ago52:52

52:52

In this insightful episode MDR Clinician, Trainer and Author Megan Salar shares: Her story that led her to become a therapist, The transformative experience she had with EMDR that helped her see it’s value as a trauma modality, How EMDR is a client centered treatment modality, The EMDR workbook that she developed to empower people to take ownership…

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Discussion of Massive Online Peer Review and Open Access Publishing 32:15

6M ago32:15

32:15

In the information age, knowledge is power. Hence, facilitating the access to knowledge to wider publics empowers citizens and makes societies more democratic. How can publishers and authors contribute to this process? This podcast addresses this issue. We interview Professor Austin Choi-Fitzpatrick, whose book, The Good Drone: How Social Movements…

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EP 36: Choosing to Thrive, Not Just Survive with Mindset Coach Jon Katz 58:05

6M ago58:05

58:05

NOTE: There were some technical issues with the recording in this episode, we apologize for the sound quality. In this empowering episode mindset coach Jon Katz shares: His story journeying from wanting to end his life, to finding purpose, healing and value, What motivated him to choose life over death, The benefit of choosing positive actions to c…

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Revisited - How to Lead CX Transformation and Drive Customer-Centric Leadership 42:15

6M ago42:15

42:15

Today we are revisiting our talk with Amy Shore, Chief Customer Officer of Nationwide Insurance, about how to lead CX transformation and drive customer-centric leadership. In this episode we look at Amy’s mission to transform Nationwide Insurance into a truly customer-centric organization. Tune in as Amy walks us through the 3 key stages of this tr…

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ATFAQ190 – Q1. Spanish Braille File, Q2. Weather Radios, Q3. Color Identification, Q4. Audio Book Player, Q5. Wildcard: Travel tips for persons with disabilities 45:07

6M ago45:07

45:07

Panelists: Brian Norton, Belva Smith, Josh Anderson ATFAQ190 – Q1. Spanish Braille File, Q2. Weather Radios, Q3. Color Identification, Q4. Audio Book Player, Q5. Wildcard: Travel tips for persons with disabilities —– Transcript Starts Here —– Speaker 1: I have a question. Speaker 2: Huh? Speaker 1: Like what? Speaker 2: I’ve always wondered… Speake…

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Unlocking the Customer Value Chain 45:54

6M ago45:54

45:54

In today’s episode, we had the privilege of speaking with Thales Teixeira, a leading expert on customer-focused innovation. Thales is the co-founder of Decoupling and the author of “Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption” Our discussion with Thales is a succinct masterclass in unlocking customer value by focus…

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EP 35: Healing the Mind, Heart and Soul with PhD Trained Psychotherapist Luella Jonk 56:28

6M ago56:28

56:28

In this enlightening episode Dr. Luella Jonk shares: Her path to becoming a PhD trained psychotherapist, The important distinction between the brain and mind, The importance of looking at the whole person to facilitate healing, How identifying your “soul contract” can help you find purpose and motivation for healing, The value in understanding the …

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Episode 34: A Blueprint for Overcoming Suicidal Ideation with Bestselling Author Wendy Beth Cozzens 1:00:54

7M ago1:00:54

1:00:54

TRIGGER WARNING: This episode has discussion of suicide. In this empowering episode author Wendy Beth Cozzens shares: What led her to write her book and share her story, The importance of seeking help when you are struggling with suicidal ideation, The power of discovering stillness within yourself as a daily practice, What “going to Bermuda” is an…

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How Empathy Can Save Your Business with Dr. Natalie Petouhoff 38:53

7M ago38:53

38:53

Dr. Natalie Petouhoff is the author of the award-winning WSJ best-selling book Empathy in Action. She guides brands to see empathy as a business construct that helps them reduce costs and increase value because they are delivering great customer and employee experiences. In this episode of The Experience Strategy Podcast, we explore the transformat…

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ATFAQ189 Q1. Devices for Combatting Social Isolation, Q2. Headsets for Student with Autism, Q3. Apple Vision Pro Accessibility Features, Q4. Gaming for persons with Low Vision, Q5. Wildcard: What is your ... 46:19

7M ago46:19

46:19

Panelists: Brian Norton, Josh Anderson, Belva Smith ATFAQ189 Q1. Devices for Combatting Social Isolation, Q2. Headsets for Student with Autism, Q3. Apple Vision Pro Accessibility Features, Q4. Gaming for persons with Low Vision, Q5. Wildcard: What is your Prediction for the AppleVision ProVon Brian Norton

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Episode 33: Discovering Your Power to Heal with Dr. Jennifer Giordano 1:04:14

7M ago1:04:14

1:04:14

In this enlightening episode Dr. Jennifer Giordano shares: Her background in holistic psychiatry, What she learned in her experience as a traditional psychiatrist, The difference between how she approached treatment as a traditional psychiatrist versus now as a holistic psychiatrist, How learning to listen to her clients has helped her help them mo…

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Redefining Leadership in the Experience Era 34:48

7M ago34:48

34:48

In this episode, we are joined by resilience expert, Simon T. Bailey, who launched his career at The Disney Institute. Listen to the episode to learn: The importance of transitioning from ego-driven to eco-conscious leadership Practical strategies for building trust and fostering innovation in today’s organizations How to create environments where …

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People Helping People: How CEO Lee Roquet Leads with an Experience Mindset 37:52

8M ago37:52

37:52

In this episode of the Experience Strategy Podcast, we are joined by Lee Roquet, the CEO of Finch, e-commerce marketing company. We talk about What Lee has learned in the shift from Chief Customer Officer roles to CEO roles- and what he now wishes every experience strategist knew. How to lead companies with an experience mindset How to lead teams w…

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EP 32: Choosing Hope Through Kindness with Tom Ballard "The Heart Rock Guy" 47:43

8M ago47:43

47:43

In this uplifting and encouraging episode Tom Ballard “The Heart Rock Guy” shares: His incredible story beginning to help others by sharing “heart rocks”, The beautiful, uplifting ideas he shares with students in school assemblies, How heart rocks become an “artifact” that helps remind you that you matter and your life has value, How reaching outwa…

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ATFAQ188 – Q1. Turn down TV Background Tracks, Q2. Emotional Regulation Apps, Q3. Mouse Options for Limited Dexterity, Q4. Google Extension for Staying focused Q5. Wildcard: Top 3 AT resources 38:54

8M ago38:54

38:54

ATFAQ188 – Q1. Turn down TV Background Tracks, Q2. Emotional Regulation Apps, Q3. Mouse Options for Limited Dexterity, Q4. Google Extension for Staying focused Q5. Wildcard: Top 3 AT resources Panelists: Brian Norton, Josh AndersonVon Brian Norton

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Redefining CX in Education with Craig Langlois 32:36

8M ago32:36

32:36

Tune in to this episode of the Experience Strategy Podcast, featuring Craig Langlois, Equity of Learning District Data Coordinator for Berkshire Public Schools, to peek at the challenges and opportunities our public school systems face when creating experiences. Alongside guest host Mary Putman we look at how a well crafted experience strategy can …

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The Future of Guest Experiences in Restaurants 32:14

9M ago32:14

32:14

In this episode, Sherif Mityas, a trailblazing leader at the helm of a conglomerate encompassing 57 distinctive restaurant chains, delves into the pivotal role of distinct value propositions and shared services in shaping the future of dining experiences. Highlighting the shift from convenience to a deeper focus on creating unparalleled experiences…

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EP 31: Trauma Resolution through Rapid Resolution Therapy with Dr. Jon Connelly 1:15:05

9M ago1:15:05

1:15:05

In this incredibly enlightening episode Rapid Resolution Therapy founder Dr. Jon Connelly shares: The experiences with trauma survivors that led him to question the generally accepted approaches to trauma healing, How he developed Rapid Resolution Therapy (RRT) as a form of therapy that doesn’t retraumatize people, Ways that RRT differs from other …

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EP 30: The Mindset Shift to Heal Bipolar 44:53

9M ago44:53

44:53

In this mindset shifting episode I share: How three of the top beliefs about bipolar disorder are actually myths, The truth about what causes bipolar symptoms to occur, and The integrated, research-based treatment model that leads to healing bipolar. Links mentioned in the episode: EP 21: Investigating Psychiatric Suffering with Award Winning Autho…

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ATFAQ187: Q1. Difficulty with copy/past using Dragon, Q2. Devices for Dyslexia, Q3. Removing ice on wheelchair ramp, Q4. Trackball not working, Q5 Wildcard: Notable Tech advancement for 2023 39:09

9M ago39:09

39:09

ATFAQ187: Q1. Difficulty with copy/past using Dragon, Q2. Devices for Dyslexia, Q3. Removing ice on wheelchair ramp, Q4. Trackball not working, Q5 Wildcard: Notable Tech advancement for 2023 Panelists: Brian Norton, Josh Anderson —– Transcript Starts Here —– Speaker 1: I have a question. Speaker 2: Huh? Speaker 1: Like, what? Speaker 16: I’ve […]…

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Time Well Spent in Employee Experience 31:46

9M ago31:46

31:46

If you’re a fan of the Experience Strategy Podcast then you’re familiar with the idea of time well spent- in today’s episode Alain Hunkins author of CRACKING THE LEADERSHIP CODE who has more than 20 years in leadership training, adult learning and organizational development, is joining us to explore what time well spent looks like specifically in t…

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EP 29: Healthy Boundaries for Bipolar Caregivers with Suzanne Catlett 50:53

9M ago50:53

50:53

In this insightful conversation Suzanne Catlett, the mother and caregiver of a daughter with bipolar, shares: Her story of her daughter’s symptom onset and diagnosis with bipolar, How therapy helped her understand how to have realistic, healthy expectations for her relationship with her daughter, What helped her finally accept her daughter’s diagno…

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The 2024 Experience Strategy Trend Report 48:01

9M ago48:01

48:01

The cultural and economic forces influencing your customer in 2024 will have a lasting impact on your experience strategy. Join Dave Norton, Experience Strategy Futurist, and Aransas Savas, lead researcher for our Trend Report, for insights and guidance from our decade-long study into customer behavior and mindsets. This episode isn’t just a glance…

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EP 28: Understanding Trauma and How to Heal with Therapist Julie Sickles 1:11:45

10M ago1:11:45

1:11:45

In this powerfully enlightening conversation therapist Julie Sickles shares: How understanding how the unconscious mind works facilitates change and healing, The way trauma memory works and how it continues to trigger symptoms, How resolving trauma can lead to healing, transformation and change, Tips for finding an effective therapist, One of the d…

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EP 27: The Healing Power of Yoga with Dr. Ghada Osman 57:55

10M ago57:55

57:55

In this illuminating conversation Dr. Ghada Osman shares: Her discovery of the healing power of yoga for mental health, The fundamental purpose of yoga, How tuning into the feelings in your body helps you process and release emotions, How to understand the different aspects of yoga practice and how they can serve you in emotional regulation, Her th…

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ATFAQ186 – Q1. Elopement and Location Tracking, Q2. Programmable Smoke Detector, Q3. Adaptive Laser Pointer, Q4. Indoor wayfinding, Q5. Wildcard: Do we need to know how to use a computer these days? 56:58

10M ago56:58

56:58

Panelists: Brian Norton, Josh Anderson, Belva Smith ATFAQ186 – Q1. Elopement and Location Tracking, Q2. Programmable Smoke Detector, Q3. Adaptive Laser Pointer, Q4. Indoor wayfinding, Q5. Wildcard: Do we need to know how to use a computer? —————- Transcript Starts Here ——————- Speaker 1: I have a question. Speaker 2: Huh? Speaker 1: Like, what? […]…

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How to Evolve Your CX Strategies for 2024 45:37

10M ago45:37

45:37

In this episode, we’re joined by Will Kingston, Customer Strategy Consultant at Acquis Cortico-X and Podcast Host for The Spectator Australia. Together, we explore Will’s CX Manifesto and global CX trends, and make predictions on what’s coming in the upcoming 2024 CX landscape. Throughout our discussion, we emphasize how vital it is to set clear ex…

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Episode 9: With Dr Kamran Qureshi, Dr Iram Qureshi, Peter Tilley, Alex Staunton-Hill and Kemal Yildirim 1:03:37

10M ago1:03:37

1:03:37

On the show this week, Dr Kamran Qureshi and Dr Iram Qureshi, Join Joe to discuss their new film Only Love matters. Plus, Peter Tilley returns with Alex Staunton-Hill and Kemal Yildirim to talk about their new film The Foreboding: Fractured. Equally, Thanks but No Thanks makes a return... Only Love Matters: https://www.google.com/url?sa=t&rct=j&q=&…

Podcasts, die es wert sind, gehört zu werden

Brian Norton Podcasts

Podcasts, die es wert sind, gehört zu werden

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