Beste Dudek Podcasts (2024)

1
Thriving in Customer Support: Balancing Boundaries, Embracing Emotion, and Leading with Confidence with Hilary Dudek 44:18

3d ago44:18

44:18

Text me with feedback or questions! BUY YOUR TICKETS TO ELEVATECX IN DENVER HERE! Ever felt overwhelmed in customer service roles, struggling to keep a professional demeanor while maintaining your sanity? Hilary Dudek, head of customer experience at Gamma, joins us and shares her unique approach, drawing on her background in musical theater. Learn …

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PMP408: De Facto Leadership with Dr. Karen Dudek-Brannan and Dr. Jen Schwanke

9d ago

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Dr. Karen Dudek-Brannan is the founder and owner/operator of Dr. Karen, LLC, a company focused on empowering therapists and educators to design interventions that support language, literacy, and executive functioning. She has a doctorate in Special Education and Director of Special Education and Assistive Technology credentials from Illinois State …

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School leadership and middle management (with Chris Dodge and Dr. Chris Jones) 1:21:49

1d ago1:21:49

1:21:49

A while back, I heard someone refer to school administrators and other public sector leaders as “middle managers”, and it really hit home for me. As I’ve transitioned through different roles in my career, I’ve gotten into the trap of thinking that when I achieve the “next step”, I’ll finally have the influence I want. In my experience, telling myse…

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PMP409: Ready for Real Life with Andrew McPeak

2d ago

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A quick note to listeners: Before this week’s interview, Jen Schwanke and Will Parker answered a listener question in a 5-minute response. The question is: How do I coach a veteran (relatively) effective teacher who is reluctant to implement something new? Listen in for our response and thank you for doing what matters! Andrew McPeak is an author, …

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Creating Superfans: Kara Jensen’s Be Outdoors Arizona Hub Connects Agencies and Outdoor Enthusiasts 23:53

5d ago23:53

23:53

Episode 35 Frederick Dudek (Freddy D) Creating Superfans: Kara Jensen’s Be Outdoors Arizona Hub Connects Agencies and Outdoor Enthusiasts Hey there, Freddy D here! In this episode of the Business Superfans podcast, I had an inspiring chat with Kara Jensen , the owner of Be Outdoors Arizona. We dove into her journey of turning a struggling conservat…

1
Increasing attendance with student engagement and connectedness (with Jen Perry) 54:48

9d ago54:48

54:48

How can districts reverse chronic absenteeism and gain a deeper understanding of why students don’t come to school? Can we measure how “connected” students are to their schools? How do we impact the level of connection they feel with potential mentors in their lives? I invited Jen Perry to episode 172 of the De Facto Leaders podcast to discuss this…

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Master Global Success: Expert Tips on Localization, Translation, AI, and Cultural Sensitivity with Markus Seebauer 1:00:48

10d ago1:00:48

1:00:48

Text me with feedback or questions! BUY YOUR TICKETS TO DENVER ELEVATECX HERE Unlock the keys to global business success with insights from Markus Seebauer, founder of Gateway Translations. We explore the critical role of localization and translation in today's international marketplace, revealing how businesses can adapt their products and service…

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How to Turn Rejection into Opportunity: Winning Sales Strategies from Ironman Finisher Rich Greene 42:31

11d ago42:31

42:31

Episode 34 Frederick Dudek (Freddy D) How to Turn Rejection into Opportunity: Winning Sales Strategies from Ironman Finisher Rich Greene Hey there Superfans Superstars, Freddy D here! In this episode of the Business Superfans podcast, I had an inspiring chat with Richard Greene , who shared his incredible transformation journey. At 50, facing healt…

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Ethan Faulkner's Moving Up! 33:27

11d ago33:27

33:27

Bob and Matt welcome new Youngstown State head coach Ethan Faulkner (@CoachFaulkner1) to the podcast. They talk about his promotion, his time as both a player and assistant at NKU, working with his twin brother, Evan, and much more!

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Social-emotional learning for adults (featuring Crissy Mombela, Lisa Navarra, and Dr. Theresa Melito-Conners) 48:56

16d ago48:56

48:56

Most discussions around social-emotional learning are about helping kids stay regulated, healthy, and adjusted, but we can’t forget about the adults. Being in any type of role that involves caring for others can be incredibly dysregulating; whether you’re a K-12 professional or a parent. That’s why in this episode, I’m highlighting past interview c…

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PMP407: Supporting Teacher Growth with Justin Baeder and Jen Schwanke

16d ago

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This week Jen Schwanke hosts guest educator Justin Baeder, author and veteran instructional leader, and takeaways from his newest book Mapping Professional Practice: How to Develop Instructional Frameworks to Support Teacher Growth (2022), a book co-authored with Heather Bell-Williams. Justin shares his practical takes on accountability and the car…

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Redefining Mentorship & Empathy in CX with Lauren Eimers 53:04

16d ago53:04

53:04

Text me with feedback or questions! BUY TICKETS TO ELEVATECX DENVER HERE Curious about how empathy can revolutionize customer experience and support? Join us as we sit down with Lauren Eimers, a therapist-turned-customer-experience expert, who shares her unique journey from counseling psychology to the SaaS industry. Discover why empathy is an untr…

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Making intentional decisions and leaning on the expertise of your team (with Dr. Jen Schwanke) 59:10

23d ago59:10

59:10

As a school leader, when is it best to make “top-down” decisions, and when should you make it a collaborative process? How can you tell which stakeholder input to prioritize? What’s the best way to communicate with your staff in a way that feels transparent, but doesn’t burden them with too much information? How can you make decisions confidently w…

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PMP406: Thinking Inclusive with Tim Villegas

23d ago

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Tim Villegas is the Director of Communications for the Maryland Coalition for Inclusive Education. He is also the founder of Think Inclusive, which is the blog, podcast, and social media handle of MCIE. He has 16 years of experience in public education as a teacher and district support specialist. His focus now is on how media and communications ca…

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The Art of Mind Management: Strategies for Thriving in Business and Life with Lisa Kneller 40:41

24d ago40:41

40:41

Von Frederick Dudek (Freddy D)

1
Shedding Ego for Career Growth with Sarah Hatter 1:06:20

24d ago1:06:20

1:06:20

Text me with feedback or questions! CHALLENGE ACCEPTED - BUY YOUR TICKETS HERE What does it mean to lead with authenticity and foster genuine connections in the workplace? Join us for an enlightening conversation with Sarah Hatter, the founder of ElevateCX, as she unpacks the dynamics of building meaningful relationships and robust support systems,…

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How to support executive functioning with environmental scaffolding (self-talk, time-perception, planning) 45:41

30d ago45:41

45:41

Today, I wanted to share some FAQs that people ask about how to teach executive functioning. Some of those common questions are: How do you teach self-talk, time-perception, and strategic-planning? How do you offer help without making kids prompt-dependent? I understand that executive functioning intervention is more than just checklists and beha…

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PMP405: Building Capacity in Your Leadership with Anne-Marie Maw

30d ago

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Anne-Marie Maw is an educator who has worked in schools for over 25 years as a classroom teacher and school leader across a range of schools in Australia. Currently, she is the principal of St. Agatha’s Primary School in the northeast suburbs of Brisbane which is the capital city of the state of Queensland in Australia. She also regularly contribut…

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How To Approach Career Reinvention with Jaclyn Mullen 1:03:33

1M ago1:03:33

1:03:33

Text me with feedback or questions! What happens when you decide to reinvent yourself—both personally and professionally? Join us on this episode of Epochal Growth as we explore the transformative power of reinvention, featuring an inspiring story of a friend who successfully negotiated her worth. Her journey underscores the value of self-advocacy …

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Unlocking Success: The Power of Gratitude and Personal Engagement in Sales Relationships with Ken Wilson 49:31

1M ago49:31

49:31

Von Frederick Dudek (Freddy D)

1
#TheGioMoShow Takes Over! 31:46

1M ago31:46

31:46

Giovanni Moceri (@GioMoceriWXOU on Twitter and @moceri_giovanni on IG), the host of the The GioMoShow on WXOU (@thegiomoshow on IG and @TheGioMoShow on YouTube), is doing double duty, hosting his show and this episode. He talks about the history of the O'rena, something he recently wrote a feature about on our site. Griffin Beers joins him to talk …

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Stepping Back and Stepping Up with Jenn Southan 56:48

1M ago56:48

56:48

Text me with feedback or questions! When you think of your career journey, does it look anything like you thought it would 5, 10, even 20 years ago? Get ready to be inspired by the remarkable journey of Jenn Southan, Senior Director of Customer Support at Olo, in her podcast debut. Jenn takes us through her transformative five-year tenure at Olo, m…

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What do administrators need from school therapists and teachers? (featuring Eric Makelky, Jalita Johnson, and Jethro Jones) 41:37

1M ago41:37

41:37

Almost every school leader that I know has said they didn’t realize what they were getting themselves into when they started their first administrative position. In this episode, I wanted to share clips from past “De Facto Leaders” guests to showcase some of the challenges faced by school administrators (or those hoping to move into an administrati…

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PMP404: Managing Expectations and Accountability with Jen Schwanke and Will Parker

1M ago

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This week, Jen Schwanke and Will Parker tackle a question from an education leader: “As a principal, how can you monitor and ensure adherence to expected standards and outcomes in a way that is supportive rather than punitive, and fosters a culture of accountability?” Key Points from Jen Schwanke: Importance of mindset: Lead with the intent to be s…

1
Growth Sparker with Ricardo Araújo 1:09:54

1M ago1:09:54

1:09:54

Text me with feedback or questions! How do cultural differences and individual motivations shape our impact in a global and remote work environment? In Episode 10 of Epochal Growth, host Sarah Caminiti sits down with Ricardo Araújo to explore these themes and more. Ricardo shares his journey of launching a coding course to tackle unemployment in Po…

1
A framework for executive functioning intervention: Three shifts for school teams 43:53

1M ago43:53

43:53

As a professional field, we’re getting stuck in old ways of thinking when it comes to designing services for students experiencing executive dysfunction. When we think of “therapy” the first thing that comes to mind is a clinician sitting in a chair saying things like, “And how does that make you feel?” or a clinician doing exercises in a 1:1 or gr…

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PMP403: Be the Change with Principal Baruti Kafele and Dr. Jen Schwanke

1M ago

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If you’ve not yet heard of Principal Kafele, this podcast captures him in a conversation with Dr. Jen Schwanke—a conversation that gets to the heart of why he is one of the most distinguished and transformational speakers and leaders of our generation. A highly-regarded urban educator in New Jersey for over twenty years, Principal Baruti Kafele ser…

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The Art of Being Dead Inside Part 2 with Stephanie Lundberg 43:28

2M ago43:28

43:28

Text me with feedback or questions! Can anger be useful? In Part 2 of "The Art of Being Dead Inside," host Sarah Caminiti and Stephanie Lundberg continue to explore why the emotions CX leaders feel are so intense an what companies are doing to set themselves apart. Sarah and Stephanie discuss the unique challenges support professionals face, includ…

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Transforming Clients into Raving Advocates for Your IT Services Company, with Stuart Selbst. 40:14

2M ago40:14

40:14

Von Frederick Dudek (Freddy D)

1
The role of syntax in supporting language processing and executive functioning 1:13:42

2M ago1:13:42

1:13:42

Language and executive functioning have a bidirectional relationship (Baron & Arbel, 2022; Larson, et al., 2019). This means that building language skills can impact executive functioning, and vice versa. A significant amount of executive functioning skills are required to comprehend language-based academic tasks like reading and writing. Yet strat…

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PMP402: Building Trust with Dr. Todd Dain

2M ago

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Dr. Todd Dain has significantly shaped education over a 30-year career, currently leading Shawnee Mission South High School in Overland Park, Kansas, since 2015. With a foundation in education from Emporia State and Baker University, he’s held roles as a teacher, coach, and administrator. His leadership is acknowledged beyond the school through his…

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The Art of Being Dead Inside Part 1 with Stephanie Lundberg 48:47

2M ago48:47

48:47

Text me with feedback or questions! What happens when vulnerability and connection take center stage in customer support? In Episode 8 of Epochal Growth, host Sarah Caminiti sits down with Stephanie Lundberg, founder of The Support Human newsletter and Bad Job Bingo, to discuss her journey into customer support and the critical role of empathy in t…

1
Milwaukee Makeover 35:15

2M ago35:15

35:15

Bob welcomes David Go (@dgo151) to the podcast to discuss the feature he wrote for the HoriZone Roundtable about the local players that make up part of the 2024-25 Milwaukee roster, they also discuss some of the other key acquisitions and departures the Panthers have experienced during the off-season.…

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Turning litigious situations in to reading reform initiatives (with Mary Saghafi and Shannon Betts) 1:15:05

2M ago1:15:05

1:15:05

Teacher preparation programs should equip reading teachers with the knowledge they need to provide explicit intervention for students who have dyslexia or other disabilities. But what if they don’t? Unfortunately, this situation is quite common. That’s why I invited Mary Saghafi and Shannon Betts from the Reading Teachers’ Lounge Podcast to episode…

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Dudek Podcasts

Podcasts, die es wert sind, gehört zu werden

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