#347 Strategic Commissioning and Service Redesign in Primary Care with David Mphanza

The Business of Healthcare Podcast with Tara Humphrey

Can healthcare transformation keep pace with our rapidly changing world? In this episode, we speak with David Mphanza, Head of Primary Care for East Berkshire at Frimley ICB, who shares insights on the shift from traditional to strategic commissioning.

David highlights the importance of social prescribing, patient engagement, and collaboration in creating a responsive healthcare system. From contract management and service redesign to community empowerment and digital innovation, David outlines how clear communication, strong partnerships, and holistic thinking, where “no door is the wrong door”, is driving meaningful change in primary care.

Work with me   

I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and supported over 120 Primary Care Networks and 3 GP Federations. 

I understand and appreciate the complexity of healthcare and what it takes to deliver projects across multiple practices.   

I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 250 blogs.   

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