Patient No More, Bullsh*t No More: Helene M Epstein

Out of Patients with Matthew Zachary

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5M ago 40:01

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Helene M. Epstein is not here to make friends with the healthcare system. She's here to dismantle the bullshit, one catastrophic medical error at a time. An ad agency veteran turned patient safety firebrand, Helene’s journey from business development to writer to “badass queen of patient safety,” is one hell of a ride.

We talk about how her son was misdiagnosed over 15 times (yes, really), why some doctors should come with warning labels, and how American healthcare gaslights patients like it's a competitive sport. She also explains why she’s giving away her new book for free, one chapter at a time, and how AI might actually be useful—if it stops hallucinating citations.

This is not a light listen. It’s the real deal. You’ll walk away angry, inspired, and a lot more dangerous as a patient.

RELATED LINKS

Helene's Substack: https://helenemepstein.substack.com

Patient Safety Resources: https://www.pfps.us

Helene's Website: https://www.hmepstein.com/meet-helene

LinkedIn: https://www.linkedin.com/in/hmepstein

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