An award-winning cannabis podcast for women, by women. Hear joyful stories and useful advice about cannabis for health, well-being, and fun—especially for needs specific to women like stress, sleep, and sex. We cover everything from: What’s the best weed for sex? Can I use CBD for menstrual cramps? What are the effects of the Harlequin strain or Gelato strain? And, why do we prefer to call it “cannabis” instead of “marijuana”? We also hear from you: your first time buying legal weed, and how ...
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Inhalt bereitgestellt von Bill Spohn. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Bill Spohn oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
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EP73 Creating superb customer service with Steve Coscia (Sep 2021)
Manage episode 326309619 series 1542708
Inhalt bereitgestellt von Bill Spohn. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Bill Spohn oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
I'm so pleased to welcome my friend Steve Coscia to the podcast!
You may have heard of him; he focuses on training customer service skills especially in the world of HVAC.
As a master communications trainer, he gets his points across via memorable story telling.
He holds awesome in-person training sessions (he has been to TruTech Tools twice!) and has books, newsletters, materials, and videos, all of which can be found though this website and YouTube channel: Links below
https://www.youtube.com/user/stevecoscia/videos
His 3 key principles of customer problem handling are contain, qualify and correct.
A lot of what he teaches may be considered life skills. You need to get a dose of Steve if you can.
You will also find Steve presenting at conferences and in the media/videos via other organizations like ACCA and The New Flat Rate.
This episode was recorded in September 2021.
244 Episoden
Teilen
Manage episode 326309619 series 1542708
Inhalt bereitgestellt von Bill Spohn. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Bill Spohn oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
I'm so pleased to welcome my friend Steve Coscia to the podcast!
You may have heard of him; he focuses on training customer service skills especially in the world of HVAC.
As a master communications trainer, he gets his points across via memorable story telling.
He holds awesome in-person training sessions (he has been to TruTech Tools twice!) and has books, newsletters, materials, and videos, all of which can be found though this website and YouTube channel: Links below
https://www.youtube.com/user/stevecoscia/videos
His 3 key principles of customer problem handling are contain, qualify and correct.
A lot of what he teaches may be considered life skills. You need to get a dose of Steve if you can.
You will also find Steve presenting at conferences and in the media/videos via other organizations like ACCA and The New Flat Rate.
This episode was recorded in September 2021.
244 Episoden
Alle Folgen
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Ähnelt Building HVAC Science
An award-winning cannabis podcast for women, by women. Hear joyful stories and useful advice about cannabis for health, well-being, and fun—especially for needs specific to women like stress, sleep, and sex. We cover everything from: What’s the best weed for sex? Can I use CBD for menstrual cramps? What are the effects of the Harlequin strain or Gelato strain? And, why do we prefer to call it “cannabis” instead of “marijuana”? We also hear from you: your first time buying legal weed, and how ...
…
continue reading
(Apple's Best of 2018) In-depth conversations with people at the top of their game. Jordan Harbinger unpacks guests' wisdom into practical nuggets you can use to impact your work, life, and relationships. Learn from leaders (Ray Dalio, Simon Sinek, Mark Cuban), entertainers (Moby, Tip "T.I." Harris, Dennis Quaid), scientists (Neil deGrasse Tyson, Bill Nye), athletes (Kobe Bryant, Dennis Rodman, Tony Hawk) and an eclectic array of fascinating minds, from art forgers and arms traffickers to sp ...
…
continue reading
A myriad of AI, science, and technology experts explore the real challenges and enormous opportunities facing entrepreneurs who are building the future of health. Raising Health, a podcast by a16z Bio + Health, dives deep into the heart of biotechnology and healthcare innovation. Join veteran company builders, operators, and investors Vineeta Agarwala, Julie Yoo, and Jorge Conde, along with distinguished guests like Mark Cuban, Greg Verdine, Fei-Fei Li, and Suchi Saria, as they explore the i ...
…
continue reading
Everyone has a dream. But sometimes there’s a gap between where we are and where we want to be. True, there are some people who can bridge that gap easily, on their own, but all of us need a little help at some point. A little boost. An accountability partner. A Snooze Squad. In each episode, the Snooze Squad will strategize an action plan for people to face their fears. Guests will transform their own perception of their potential and walk away a few inches closer to who they want to become ...
…
continue reading
1
Wholesaling Inc with Brent Daniels
Find distressed properties for pennies on the dollar and turn them for huge profits!
2k1k
Let’s face it, Real estate education has lost the script. Everybody “claims” to have the secret sauce. They get you to sign up, get you to bite on a “magic” formula, but there’s no real tools to get there. There’s so much talk, no practical steps. It’s not instructional, it’s hype. The ideas aren’t focused on your success, it’s focused on theirs. Well, it doesn’t have to be that way. If you’ve been searching for a way to escape the rat race and achieve true financial freedom wholesaling real ...
…
continue reading
You’ve got questions. Together, we get answers. We all need advice, but sometimes it’s hard to know where to turn. Each week, Courtney Martin and Carvell Wallace bring a listener on to the show to solve their toughest problems with the help of world-class experts. It’s free therapy, and you’re invited. Get more of How To! with Slate Plus! Join for exclusive bonus episodes of How To! and ad-free listening on all your favorite Slate podcasts. Subscribe from the How To! show page on Apple Podca ...
…
continue reading
Tim Reid (AKA Timbo) interviews the most innovative founders in the world of small business. In this award winning podcast business owners share where their original business idea came from, how they got it to market and the strategies they used that led to their business’s unprecedented growth. Tim Reid's curiosity for what makes business owners tick and his passion for small business success means that every episode is chock full of marketing gold that will help you build that beautiful bu ...
…
continue reading
Are you looking for more happiness, success and vitality in your life? Get inspired each week with wellness and performance expert, Integrative Medicine Fellow, author & keynote speaker, Kristel Bauer. Live Greatly shares empowering conversations and insights about happiness, wellness & success to support your personal and professional development. Kristel talks with top experts, leaders and inspiring individuals to help you embrace a growth mindset and excel in your work/life. Kristel then ...
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continue reading
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…
continue reading
Where startup founders raise millions and listeners can invest. Host Josh Muccio takes listeners behind closed-doors and into the room where deals are made. Part of the Vox Media Podcast Network.
…
continue reading
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