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Ash, fear, and a state of emergency: What an airline learns from crises
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An ash cloud over Europe, the hijacking of the ‘Landshut’, the Germanwings tragedy or the Covid-19 pandemic – crises have repeatedly pushed Lufthansa to its limits. In episode 3 of Above and Beyond, former Lufthansa COO Klaus Froese talks about responsibility, resilience and the dynamics of crisis teams. Historian Prof. Hartmut Berghoff provides historical context, while Special Assistance Team (SAT) members Carmen Luquero and Beatriz Böhm share deeply personal insights into supporting relatives and passengers in times of emergency. A behind-the-scenes look at an airline that has spent 100 years learning to live with crises – and to emerge stronger from them.
(AI-assisted)
18 Episoden
Fetch error
Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on November 11, 2025 04:13 ()
What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.
Manage episode 513476833 series 3660246
An ash cloud over Europe, the hijacking of the ‘Landshut’, the Germanwings tragedy or the Covid-19 pandemic – crises have repeatedly pushed Lufthansa to its limits. In episode 3 of Above and Beyond, former Lufthansa COO Klaus Froese talks about responsibility, resilience and the dynamics of crisis teams. Historian Prof. Hartmut Berghoff provides historical context, while Special Assistance Team (SAT) members Carmen Luquero and Beatriz Böhm share deeply personal insights into supporting relatives and passengers in times of emergency. A behind-the-scenes look at an airline that has spent 100 years learning to live with crises – and to emerge stronger from them.
(AI-assisted)
18 Episoden
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