PAX Palestine podcast

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Business Transformation Pitch with The CX Goalkeeper

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#251: Fans favorite: Mastering the Art of Customer Experience: Insights from the CEO of the CXPA 29:41

vor 15 Tagen29:41

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29:41

Greg Melia emphasizes that empathy and curiosity are the foundation of effective customer experience (CX). He believes that organizations must design systems proactively—through tools like journey mapping and predictive analytics—rather than relying solely on reactive fixes. Melia highlights the importance of understanding customer motivations and aligning internal operations to consistently deliver value across all touchpoints. He also stresses the need for cross-functional collaboration and leadership that models CX priorities. When hiring, Melia looks for individuals who demonstrate storytelling ability, problem-solving, and ownership—key traits for driving cultural transformation. His approach reinforces the idea that sustainable CX excellence requires intentional system design, emotionally intelligent talent, and unified leadership around customer-centric goals. About Greg Melia At the helm of CXPA, my focus revolves around championing the global customer experience profession through strategic communications and community building, honed over five transformative years in leadership. Our organization thrives on CX certification, publications, and community that empower customer experience professionals to excel. Resources Customer Experience Professional Association: https://www.cxpa.org/home https://www.cxpa.org/home Please, hit the follow button: Apple Podcast: http://cxgoalkeeper.com/apple Spotify: http://cxgoalkeeper.com/spotify We’d love to hear your thoughts — leave a comment and share your feedback! Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/ About Gregorio Uglioni: Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions Listen to more podcasts on The Agile Brand network here: https://agilebrandguide.com/the-agile-brand-podcasts/…

PAX Palestine Podcast

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PAX Palestine Podcast features interviews with local Palestinian organisations and peaceworkers. PAX, a peace organization based in the Netherlands, works together with committed citizens and partners to protect civilians against acts of war, to end armed violence, and to build a just peace. In Palestine we support local partners in building resilient communities, promoting human security and equality in the political, cultural and social domain, and in fighting the injustices resulting from the protracted occupation.

13 Episoden

#Non-Profit #Society #Politics #Business #News #PAX A Peace #Palestine #Israel #Peace #Pax #Volunteers #Palestinian #NGO #Organised #Justice #Development

PAX Palestine Podcast

updated vor etwa einem Jahr

Serie-Home•Feed

13 Episoden

#Non-Profit #Society #Politics #Business #News #PAX A Peace #Palestine #Israel #Peace #Pax #Volunteers #Palestinian #NGO #Organised #Justice #Development

Alle Folgen

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Niveen and Malak on Creating Change Under Occupation 22:29

vor 35 weeks22:29

22:29

How do Palestinian women navigate the dual challenges of military occupation and a patriarchal society? This episode features a conversation with Niveen and Malak, two passionate participants from the Youth Bridges for Democracy and Participation project. Recorded in Bethlehem, these inspiring women from Hebron share their personal stories of resilience, pride, and perseverance amid adversity. We explore their experiences with restricted movement due to Israeli watchtowers and discuss the broader impact of the occupation on daily life. Despite these hardships, Naveen and Malek's commitment to education and "sumud"—the spirit of steadfastness—shines through as they strive to create change in their communities. To support community engagement and informed decision-making, PAX and the Palestinian Center for Peace and Democracy (PCPD) carry out the “Youth Bridges for Democracy and Participation” project in the West Bank. This initiative aims to provide meaningful opportunities for local youth to contribute to their communities, fostering empowerment and inclusivity. By, among other things, engaging with local authorities they generate more inclusive decision-making and create opportunities for youth and young women. This interview with Niveen Mansara and Malak abu Ayash i translated by Haneen Hanna. And is hosted by Kristel. Thanks for listening to the PAX Palestine Podcast. PAX exists because of all our supporters and partners. Donate now to help us work on peace and tell stories that need to be told. Together, we make peace work. Go to paxforpeace.nl and join us now.…

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Raneen Shweiki's Story of Shaping Betlehem's Future 19:57

vor 36 weeks19:57

19:57

Join us as we interview Raneen Shweiki, an young voice from Bethlehem, who shares her journey with the Youth Bridges for Democracy and Participation project. Growing up amidst the vibrant yet challenging backdrop of Bethlehem, Raneen reveals how the initiative has empowered her and fellow youth, especially women, to become active participants in local governance. With the guidance of mentors like Mr. Nassif, Raneen has turned theoretical learnings into meaningful community actions, demonstrating resilience in overcoming the hurdles of military occupation and societal norms. This episode is the second in this season that focusses on interviews with Palestinian youth in the Westbank that were part of the Youth Bridges for Democracy and Participation Project by PAX an the Palestinian Center for Peace and Democracy (PCPD). This Interview with Raneen Shweiki is translated by Sabreen Mukarkar. And is hosted by Kristel. Thanks for listening to the PAX Palestine Podcast. PAX exists because of all our supporters and partners. Donate now to help us work on peace and tell stories that need to be told. Together, we make peace work. Go to paxforpeace.nl and join us now.…

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Dania Maale's Journey of Youth Advocacy in Beit Jala 18:47

vor 36 weeks18:47

18:47

Curious about how young leaders are shaping the future of Palestine? Our latest podcast episode features an inspiring conversation with Dania Mali, a dedicated advocate from Beit Jala, who shares her transformative journey with the Youth Bridges for Democracy and Participation project. Through this initiative by PAX the Palestinian Center for Peace and Democracy (PCPD), youth and women are learning to step into local governance roles, empowered with the skills and confidence to hold municipal authorities accountable and contribute to their communities. This episode is the first one of this season that focusses on interviews with Palestinian youth in the Westbank that were part of the Youth Bridges for Democracy and Participation Project. This Interview with Dania Maale is translated by Dina Yatim. And is hosted by Kristel. Thanks for listening to the PAX Palestine Podcast. PAX exists because of all our supporters and partners. Donate now to help us work on peace and tell stories that need to be told. Together, we make peace work. Go to paxforpeace.nl and join us now.…

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Media training for Palestinian youth 31:47

vor 2 years31:47

31:47

This is the third and last part of a trilogy about the 'Civil Society for Dignity' project, a project by MEND, PCR, PCPD and PAX for Peace, supported by the European Union. This project aims to bridge the gap between the Palestinian civil society and the local governments. In this last episode Anwaar, who works for MEND and is the media and outreach coordinator for this project and journalist Hayat Hamdan tell us more about an important part of the Civil Society for Dignity project: the media training. This training helps young Palestinians to brainstorm about and to vocalize what they would like to change in their societies and it teaches them the skills and tools to create media content that can be used to communicate their wishes for change. This is an important skill that can be used in civil society participation on the political level. Partners in this joined project are: MEND stands for Middle East Non Violence and Democracy. MEND promotes active nonviolence and encourages alternatives to violence among youth and adults throughout Palestine. MEND employs innovative methods, especially with the media, and is widely respected for working with authenticity, professionalism and courage. PCR is the Palestinian Center for Rapprochement between people. PCR works to bridge the gap between Palestinians and peoples from all around the world, informing the public about the reality in Palestine, and empowering the community through nonviolent direct action. PCPD is the Palestinian Center for Peace and Democracy. They were established to promote a just peace based on the Palestinian Declaration of Independence of 1988 and relevant United Nations Resolutions towards a two state solution, in which democracy and social justice are guaranteed. PAX for Peace is based in the Netherlands and works together with committed citizens and partners to protect civilians against acts of war, to end armed violence, and to build a just peace. In Palestine PAX supports local partners in building resilient communities, promoting human security and equality in the political, cultural and social domain, and in fighting the injustices resulting from the protracted occupation. If you want to know more about the work of Pax for Peace you can visit their website https://paxforpeace.nl MEND: https://www.mend-online.org/ PCR: https://www.pcr.ps PCPD: https://pcpd.ps Thanks for listening to the PAX Palestine Podcast. PAX exists because of all our supporters and partners. Donate now to help us work on peace and tell stories that need to be told. Together, we make peace work. Go to paxforpeace.nl and join us now.…

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Palestinian civil society involvement 36:16

vor 2 years36:16

36:16

This is the second part of a trilogy about the 'Civil Society for Dignity' project, a project by MEND, PCR, PCPD and PAX for Peace, supported by the European Union. This project aims to bridge the gap between the Palestinian civil society and the local governments. In this episode you will learn more about the project 'Civil Society for Dignity' itself. Muna Rishmawi, the project manager, talks about the aims of the project, the cooperation between the different organizations that are involved and how the project is being implemented. One of the young female participants, Aseel, tells us about her personal experiences and what her participation meant to her personal development. We conclude with Yara, who carried out a research and shares her findings with us. Partners in this joined project are: MEND stands for Middle East Non Violence and Democracy. MEND promotes active nonviolence and encourages alternatives to violence among youth and adults throughout Palestine. MEND employs innovative methods, especially with the media, and is widely respected for working with authenticity, professionalism and courage. PCR is the Palestinian Center for Rapprochement between people. PCR works to bridge the gap between Palestinians and peoples from all around the world, informing the public about the reality in Palestine, and empowering the community through nonviolent direct action. PCPD is the Palestinian Center for Peace and Democracy. They were established to promote a just peace based on the Palestinian Declaration of Independence of 1988 and relevant United Nations Resolutions towards a two state solution, in which democracy and social justice are guaranteed. PAX for Peace is based in the Netherlands and works together with committed citizens and partners to protect civilians against acts of war, to end armed violence, and to build a just peace. In Palestine PAX supports local partners in building resilient communities, promoting human security and equality in the political, cultural and social domain, and in fighting the injustices resulting from the protracted occupation. If you want to know more about the work of Pax for Peace you can visit their website https://paxforpeace.nl MEND: https://www.mend-online.org/ PCR: https://www.pcr.ps PCPD: https://pcpd.ps Thanks for listening to the PAX Palestine Podcast. PAX exists because of all our supporters and partners. Donate now to help us work on peace and tell stories that need to be told. Together, we make peace work. Go to paxforpeace.nl and join us now.…

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Introduction to Palestinian civil society 35:14

vor 2 years35:14

35:14

This is the first part of a trilogy about the 'Civil Society for Dignity' project, a project by MEND, PCR, PCPD and PAX for Peace, supported by the European Union. This project aims to bridge the gap between the Palestinian civil society and the local governments. In this first episode you will learn more about the political reality for Palestinians under military rule and the civil society landscape of Palestine, in an interview with George Rishmawi, Director of the Palestinian Center for Rapprochement of people. Partners in this joined project are: MEND stands for Middle East Non Violence and Democracy. MEND promotes active nonviolence and encourages alternatives to violence among youth and adults throughout Palestine. MEND employs innovative methods, especially with the media, and is widely respected for working with authenticity, professionalism and courage. PCR is the Palestinian Center for Rapprochement between people. PCR works to bridge the gap between Palestinians and peoples from all around the world, informing the public about the reality in Palestine, and empowering the community through nonviolent direct action. PCPD is the Palestinian Center for Peace and Democracy. They were established to promote a just peace based on the Palestinian Declaration of Independence of 1988 and relevant United Nations Resolutions towards a two state solution, in which democracy and social justice are guaranteed. PAX for Peace is based in the Netherlands and works together with committed citizens and partners to protect civilians against acts of war, to end armed violence, and to build a just peace. In Palestine PAX supports local partners in building resilient communities, promoting human security and equality in the political, cultural and social domain, and in fighting the injustices resulting from the protracted occupation. If you want to know more about the work of Pax for Peace you can visit their website https://paxforpeace.nl MEND: https://www.mend-online.org/ PCR: https://www.pcr.ps PCPD: https://pcpd.ps Thanks for listening to the PAX Palestine Podcast. PAX exists because of all our supporters and partners. Donate now to help us work on peace and tell stories that need to be told. Together, we make peace work. Go to paxforpeace.nl and join us now.…

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'Khazaeen' cabinets, a living archive of Palestinian stories 45:43

vor 3 years45:43

45:43

In the neighborhood of Sheikh Jarrah, where Israeli settlers are in the process of taking over many Palestinian houses, there is an archive where Palestinians can store their photos, diaries, posters and other tangible documents. It is the first Palestinian run archive that is trying to collect memories, history AND documents that are produced TODAY, to store them for future generations. The initiative is called 'Khazaeen', the Arabic word for 'cabinets'. Each Palestinian that brings documents to Khazaeen, gets its own box, its own cabinet, to store the documents. Through interviews, stories are collected and published on the blog of Khazaeen's website and on social media. The items are digitized and the owner can decide to take them home or to leave them in the cabinet. In the process of collecting and bringing documents to Khazaeen, many Palestinians have learned about the life and circumstances of their own ancestors. Often this has helped them to understand their own family history and the generational trauma that has been passed on, especially through the experiences of the Nakba in 1948 and the Naksa in 1967. "It is very important to write our own history and to collect our own archive, rather than having our history stored in the colonial archives of the State of Israel", says Eman Alyan. "It is also important to collect brochures, pamphlets, posters, photos and art work of today, so we can save it for the future. " If you want to visit the website of Khazaeen you can use this link: https://khazaaen.org/en Thanks for listening to the PAX Palestine Podcast. PAX exists because of all our supporters and partners. Donate now to help us work on peace and tell stories that need to be told. Together, we make peace work. Go to paxforpeace.nl and join us now.…

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Community Action Center to empower the Palestinian community in East Jerusalem 56:49

vor 3 years56:49

56:49

In 1999 Al-Quds University created the “Community Action Center” (“CAC”), a semi autonomous association, which aims to empower the Palestinian community in East Jerusalem. The CAC aims to empower the disadvantaged Palestinians of East Jerusalem to access their rights and entitlements and negotiate the complex bureaucratic procedures that control the flow of these rights. Most Palestinian inhabitants of East Jerusalem are residents and not citizens of Israel. They have to prove that the center of their life is actually in Jerusalem, otherwise they will lose their residency. As Palestinians can’t leave East Jerusalem as they will lose their residency, they need to build new homes for their children in East Jerusalem. But they barely get the permits needed to build new houses, even on their own land property. When they decide to build without a permit, there is a chance to receive a demolition order. They have to demolish their own house. If they don't do it, the authorities will come, do it for them and present them with a huge bill of around a hundred thousand dollars. The Israeli policies in Jerusalem are made to increase the number of Jewish inhabitants and reduce the number of Palestinians. Many Palestinians do not know what their rights are, how to deal with the authorities and where to find support. The CAC gives legal assistance, advice and works on advocacy to get the international community involved. In this episode you can hear General Director Mounir Nuseibeh and Advocacy Officer Munir Marjieh. To learn more about the CAC you can visit their website https://cac.alquds.edu/en/ Thanks for listening to the PAX Palestine Podcast. PAX exists because of all our supporters and partners. Donate now to help us work on peace and tell stories that need to be told. Together, we make peace work. Go to paxforpeace.nl and join us now.…

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The Arab Center for the Advancement of Social Media 7amleh about digital rights for Palestinians 57:25

vor 3 years57:25

57:25

PAX supports the work of 7amleh (pronounce Hamleh but the first H from the lower part of your throat). In this episode you can hear Nadim Nashif and Mona Shtaya who both work for the advancement of social media and digital rights in the Palestinian context. We talk about several aspects of their work. For example how social media is censoring Palestinians and others with a pro-Palestinian message. Many Palestinians have their social media profiles shut down without a valid reason and it is often hard to counter that. Another issue that 7amleh works on is digital security and the use of Israeli spyware on Palestinians and beyond. Recently there was a scandal when it was discovered that Pegasus malware, produced by the Israeli NSO group, was found on devices of human rights defenders, journalists and state representatives. Other topics we discuss are PayPal, that doesn't have integration for Palestinians to use with their local bank accounts, and Google Maps that does not show Palestinian cities and towns in the Westbank on their maps, while it does show clear details of illegal Israeli settlements. Furthermore, we discussed a recent campaign to counter Hate Speech online. The campaign targets Palestinians to raise awareness about abusive language on social media and how to recognize it. This is the website of 7amleh: https://7amleh.org/ (There is a small tab with the letters EN to click to switch to English language) If you want to listen to episodes of Stories from Palestine podcast you can visit the linktree: https://linktr.ee/storiesfrompalestine Thanks for listening to the PAX Palestine Podcast. PAX exists because of all our supporters and partners. Donate now to help us work on peace and tell stories that need to be told. Together, we make peace work. Go to paxforpeace.nl and join us now.…

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Danish Church Aid and East Jerusalem YMCA in South Hebron Hills 42:06

vor 4 years42:06

42:06

In Area C on the West Bank PAX supports a resilience project of Danish Church Aid and the Church of Sweden together with East Jerusalem YMCA. Emphasizing the resources that are available, the project works with various Area C communities on forming protection groups, identifying and addressing community needs, by mobilizing available resources and offering small cash grants. In this episode we speak with George Zeidan and Mai Jarrar about their resilience project in the South Hebron Hills. If you want to read more you can go to: https://spark.adobe.com/page/9EAT3NARZHRol/ https://www.paxforpeace.nl/our-work/programmes/israel-and-palestine To see the online photo exhibition of the Palestinian Resilience Project go to: https://www.palestineresilience.org The music for this podcast was made by Zaid Hilal. You can find him on Facebook , Instagram, YouTube and Sound Cloud . The weekly podcast Stories from Palestine by Kristel can be found on most podcast players. To find the newest episode or connect on social media go to: https://podspout.app/storiesfrompalestine Thanks for listening to the PAX Palestine Podcast. PAX exists because of all our supporters and partners. Donate now to help us work on peace and tell stories that need to be told. Together, we make peace work. Go to paxforpeace.nl and join us now.…

1
Palestinian Center for Peace and Democracy 42:03

vor 4 years42:03

42:03

On the West Bank , PAX works with the Palestinian Center for Peace and Democracy (PCPD) on issues like promoting gender equality, preparing young Palestinians to participating in election campaigns and municipal councils, and holding municipalities accountable for their policies and promises of inclusive politics. In this episode we speak with Naseef Muallem and Ekram Zubaydi about the work of the PCPD and the upcoming elections in Palestine. We also included some snippets of a discussion between Palestinian students about their views on democracy and the elections in Palestine. To read more you can go to: https://www.pcpd.ps/ https://www.paxforpeace.nl/our-work/programmes/israel-and-palestine The music for this podcast was made by Zaid Hilal. You can find him on Facebook , Instagram, YouTube and Sound Cloud . The weekly podcast Stories from Palestine by Kristel can be found on most podcast players. To find the newest episode or connect on social media go to: https://podspout.app/storiesfrompalestine Thanks for listening to the PAX Palestine Podcast. PAX exists because of all our supporters and partners. Donate now to help us work on peace and tell stories that need to be told. Together, we make peace work. Go to paxforpeace.nl and join us now.…

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The work of the EAPPI in Palestine 47:59

vor 4 years47:59

47:59

The Ecumenical Accompaniment Program in Palestine and Israel was created in 2002 by the World Council of Churches. EAPPI volunteers aim to offer a protective presence to vulnerable communities, monitoring and reporting human rights abuses. They join Palestinians and Israelis who work in nonviolent ways for peace, and they interact with a myriad of international, Israeli and Palestinian partners. An interview with local program coordinator Jack Munayer and with one of the Dutch volunteers of the EAPPI program. For more information check out the websites: https://eappi.org/en https://www.paxforpeace.nl/our-work/programmes/israel-and-palestine The music for this podcast was made by Zaid Hilal. You can find him on Facebook , Instagram, YouTube and Sound Cloud . The weekly podcast Stories from Palestine by Kristel can be found on most podcast players. To find the newest episode or connect on social media go to: https://podspout.app/storiesfrompalestine Thanks for listening to the PAX Palestine Podcast. PAX exists because of all our supporters and partners. Donate now to help us work on peace and tell stories that need to be told. Together, we make peace work. Go to paxforpeace.nl and join us now.…

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PAX Palestine Podcast trailer 1:42

vor 4 years1:42

1:42

PAX is a peace organization based in the Netherlands. PAX works together with committed citizens and partners to protect civilians against acts of war, to end armed violence, and to build a just peace. In Palestine PAX supports local partners in building resilient communities, promoting human security and equality in the political, cultural and social domain, and in fighting the injustices resulting from the protracted occupation. The PAX Palestine Podcast features interviews with some of the local Palestinian partners of PAX. The first episode of a trilogy will be released in the end of March. The first episode is about the Ecumenical Accompaniment Program in Palestine and Israel, a program that was started by the World Council of Churches. The second episode is with the Palestinian Center for Peace and Democracy about the upcoming Palestinian elections. And the third episode is about the work of Danish Church Aid in the South Hebron Hills. The music for this podcast was made by Zaid Hilal. You can find him on Facebook , Instagram, YouTube and Sound Cloud . The weekly podcast Stories from Palestine by Kristel can be found on most podcast players. To find the newest episode or connect on social media go to: https://podspout.app/storiesfrompalestine…

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