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NBDA: Bicycle Retail Radio

National Bicycle Dealers Association

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The NBDA’s bicycle industry podcast brings retailers, vendors, advocates, and thought leaders to the mic for honest discussions about the latest issues facing retailers, while taking an in-depth look at the person within the profession. Content that proves relatable and thought producing, directed at exposing real-world tips and information to help retailers find success within the bicycle industry. Get more at NBDA.com. Podcast is made possible by donations. Support the show by donating her ...
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Rooted in Retail

Crystal Vilkaitis

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Running a store can be tough, but it doesn’t have to be lonely! Rooted in Retail is a show dedicated to helping independent retailers thrive in today's ever-evolving retail landscape. This show is made for Main Street retailers like gift shops, jewelers, pet stores, boutiques, florists, home decor and furnitures stores, hardware stores, toy stores, craft, quilting and sewing shops; tea and coffee shops, specialty retailers and more. Join your host Crystal Vilkaitis weekly, as she explores to ...
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Print innovation fulfilled. The leading national provider of large-format digital printing, specializing in retail, event, and specialty graphics. Bringing you insight into how we make brands go BIG!
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Radio Advisory

Advisory Board

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A top podcast for healthcare leaders, with over one million downloads, Radio Advisory is your weekly download on how to untangle the industry's most pressing challenges to help leaders like you make the best business decisions for your organization. From unpacking major trends in care delivery—like site-of-care shifts and the rise of high-cost drugs—to demystifying stakeholder dynamics, to shining a spotlight on priorities that may get overlooked, we're here to help. Our hosts and seasoned r ...
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The NY NOW Podcast brings real-life education, strategies, and ideas to our community through conversations and webinars that are relevant to our industry. NY NOW is a modern wholesale experience for retailers and specialty buyers who are looking for a rich diverse range of new products and exciting new brands. Located in the heart of NYC, the NY NOW tradeshow is a community driving style, success, discovery, innovation and collaboration. Visit us at https://nynow.com to learn more!
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WO Voices

Jobson Healthcare

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Welcome to WO Voices, a podcast series from Women In Optometry, featuring women ODs and others who talk about some aspect of practice, business, career choices, family, volunteer interests, leadership in the profession and more. Hosted by WO editor Marjolijn Bijlefeld, WO Voices is a chance to share ideas within the WO community and beyond. It’s another platform to bring women’s voices in the profession to the fore. If you’d like to join us on a podcast episode, we’d love to hear from you.
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Join us as we swap ideas with thinkers, innovators and doers from around the world and around L.E.K. Presented by consulting powerhouse L.E.K. Consulting (www.lek.com), Insight Exchange™ is a new forum dedicated to the free and open exchange of the most interesting, important, and urgent ideas in the world of business. From the farthest-reaching environmental issues to innovations in retail, industrials, and healthcare, every installment of Insight Exchange™ invites luminaries to tell us wha ...
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A Side of Syrup

Syrup Coaching

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Ever wish you could press a button and get the exact healthy recipe you were looking for? Or a trusted and proven recommendation for skincare products? Or the top stress management tips? That’s exactly what you’ll get when you tune into A Side of Syrup Podcast with your host and virtual best friend, Shannon Pfeffer. Her specialty? Using her nearly 20 years in the marketing industry and obsessively great research skills, Shannon helps you understand the health & wellness industry in a deeper ...
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The Rock Fight – not just another outdoor or adventure podcast; it's a full on rebellion. We’re here for those inside and outside the outdoor industry. Outdoorsy listeners who are tired of the same worn-out paths. If you want to hear honest discussions that mirror the candid outdoor industry banter you have after a long hike in the wilderness, cracking the cooler while loading the bikes, sharing the ski lift with a stranger, waxing your board at the beach, jumping off rocks into the river, o ...
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Prepare to immerse yourself in the intricate world of coffee, encompassing every facet from the coffee bean to establishing a flourishing business. Whether your ambition is to start a coffee business or to nurture your own coffee roastery, Valerian’s Podcast is here to help to inspire you. Our podcast features in-depth discussions with industry leaders, designed to impart essential insights into coffee cultivation, coffee roasting mastery, precision brewing, and, most importantly, the critic ...
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Today on THE ROCK FIGHT (an outdoor podcast that aims for the head) it's all about outdoor specialty retail! Specialty retailers play a crucial role in the outdoor industry, serving as community connection points and acting as tastemakers essential for brand legitimacy and consumer engagement. Today on THE ROCK FIGHT Gabe Meyer, president of the Gr…
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Send us a text Our Retail Design Flex is a special content feature we do with our friends at Fixture Lab. Listen in as Brian and Heather discuss how to make the most of a small shop. Be sure to catch this episode on our YouTube channel for full Halloween effect! Support the showVon National Bicycle Dealers Association
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Today on THE ROCK FIGHT (an outdoor podcast that aims for the head) environmental fashion journalist Sophie Benson returns to talk about the latest sustainability topics to come out of the outdoor industry. Sophie joins Colin & Producer Dave to share her insights on the recent upcycling and recommerce initiatives from various outdoor brands. The ep…
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Jacquie Bowen, OD, FAAO, who will become president of the American Optometric Association at the next Optometry's Meeting in June 2025 in Minneapolis; and Michele Andrews, OD, VP of marketing and professional affairs at CooperVision, discuss the goals of the Myopia Collective and the Change Agents who are driving change and best strategies in myopi…
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Today on THE ROCK FIGHT (an outdoor podcast that aims for the head), Paddy O'Connell returns for his record setting 6th appearance! He joins Colin & Justin to talk about the production of season 2 of his show "PaddyO Sucks At..." and sticks around to chat about some adventure headlines to come out of the outdoor community. Three hosts means three P…
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It’s one thing to satisfy your customers, but what if you could turn their experience into something remarkable? I’m talking about the art of surprising and delighting your customers—and why it’s your new secret weapon. In our latest episode with Nick McHenry, one idea really stood out to me: the power of surprising and delighting. It’s something I…
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Welcome back to After the Show! Today, I’m diving into some big takeaways from my conversation with Ann Chikahisa, the founder of Chikahisa Studio. Ann does an incredible job of weaving her Japanese heritage into her jewelry designs. So often, businesses play it safe and end up sounding vanilla in their messaging. Ann’s approach is a perfect exampl…
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Send us a text Our guest today is Stephen “Phunky” Proffitt, eBike Technical Service Specialist. Bosch eBike Systems is known for top-of-the-line safety and performance. Motors, displays, batteries, digital services: their eBike systems are fully networked and can be found in over 100 eBike brands. This conversation is all about safety when it come…
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For years, the best word to describe Medicare Advantage (MA) was “untouchable.” Hugely popular among seniors, profitable for health plans—the hybrid public-private payment model grew to the point that it now covers more seniors than traditional Medicare. But in the past few years, the tide has started to change. And if you’ve been paying attention …
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Today on THE ROCK FIGHT (an outdoor podcast that aims for the head) Colin kicks off the show talking about the decision by Red Wing to sunset the Vasque brand. Colin and Producer Dave delve into the historical significance of Vasque, a company that since 1964 has played a crucial role in shaping outdoor footwear in the US. They examine the trajecto…
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What inspires someone to leave a successful corporate career and dive into the world of entrepreneurship? Today, I’m chatting with Ann Chikahisa, the founder of Chikahisa Studio, who did just that. After years in corporate sales, Ann took her creative passion and built a thriving jewelry business. With over 15 years of experience as a business owne…
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Is self-doubt keeping you from showing up the way you want in your business? In this episode, we explore how to move past those mental roadblocks. Welcome to Retail Therapy, a special segment of Rooted in Retail! Today, I’m excited to have Michelle Smith from Piccolo Mondo Toys with us. I've been lucky to know Michelle for years. She not only creat…
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Welcome back to After the Show! Today, I’m excited to dive into my biggest takeaways from this week’s episode of Rooted in Retail. We had some amazing insights from Jenn Luna that really got me thinking. Today, I want to hone in on one key theme that stood out to me: the power of systems in your business. Jenn has successfully expanded to multiple …
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Send us a text This episode’s guest is Jim Mincher, Founder and Owner of Two Wheeler Dealer in Wilmington NC. Celebrating over 50 years in the business, at least 80% of Jim's time is spent on the sales floor, so that he can promote his philosophy that bikes are fun and that the buyer needs to be happy. We talk about business success and longevity, …
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As care delivery becomes more complex and new disruptors join the scene, one thing has become clear: operational excellence is now table stakes in ensuring your organization’s financial sustainability and winning patients. In this episode, recorded live from Advisory Board’s 2024 Strategy Summit, guest host and Managing Director of Physician and Me…
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Cheryl Chapman, OD, FIAOMC, FAAO, Dipl ABO, of Gretna Vision Source in Nebraska, explains how she and Chris Wolfe, OD, joined together to co-found Peeq Pro, an eyelid hygiene company that puts the doctor front and center on eyelid cleanser and luxury skin care products. Hear how she uses it to help her patients be more compliant and her practice be…
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Today on THE ROCK FIGHT (an outdoor podcast that aims for the head) Kent Ebersole, the president of the Outdoor Industry Association (OIA), joins Colin to discuss the recent shift from its long-standing trade show relationship with Outdoor Retailer to a new partnership with Switchback. Kent talks about the rationale for moving on from OR and why th…
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Today, I'm excited to chat with Jenn Luna, the owner of The Kindship, a family of boutique gift shops in the greater Tacoma area. You’re going to love hearing her story about how she grew from a single stationery store into a thriving brand that includes Paper Luxe, Little Luxe, and The Curious Bear Toy & Book Shop! Jenn is all about community enga…
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In this bonus episode of Rooted in Retail, I’m pulling back the curtain and sharing my agency’s secrets for running profitable ads for our clients. I've been working with my ad managers and hearing the amazing results we're generating for clients. And as the holidays approach we wanted to give all our listeners the opportunity to see the same incre…
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Today on THE ROCK FIGHT Colin & Justin kick off the show with the Outdoor Sports Draft where they take turns assembling a roster of their favorite outdoor activities that you get you to vote on! Check out Rock Fight's Instagram & LinkedIn feeds to vote or if you're listening on Spotify you can vote in the Spotify app. Then they run through some of …
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Today, I’m excited to share some holiday inspiration from my conversation with Emily Butler from Ah Louis Store. We really dug into how holidays and customer experience come together, and Emily had some amazing ideas on how they go all out during the holiday season to draw crowds into their store. I truly believe that if you’re not creating a fanta…
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Send us a text The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Mi…
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For years, health systems have been holding their breath to see if patient volumes would finally return to pre-pandemic levels. Because—per conventional wisdom--if volumes return, then so will operating margins. Right? Not so fast. In this episode, host Abby Burns invites Advisory Board experts Sebastian Beckmann and Elizabeth Orr to explore why wi…
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Today on THE ROCK FIGHT (an outdoor podcast that aims for the head) Colin opens the show with his thoughts on the new running focused collaboration between Altra Running, Smartwool and REI. He and Producer Dave critique the decision to launch a collection that feels uninspired and overly safe, and also highlights how outdoor brands often fail to ge…
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Get ready to be holiday-inspired in today’s episode! I’m so excited to introduce my guest, Emily Butler, co-owner of the historic Ah Louis Store. We had an amazing in-person chat at NY Now, where Emily shared her passion for crafting unforgettable customer experiences and how she thoughtfully analyzes every aspect of her store through her customers…
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Today on THE ROCK FIGHT (an outdoor podcast that aims for the head) the secondhand conversation continues with a real life secondhand retailer. Barruch Ben-Zekry is the founder of Out&Back, an online secondhand website. Today Barruch sits down with Colin to discuss the importance of brands engaging with the secondhand market and how consumer awaren…
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Welcome to Retail Therapy, the segment where we give therapy to retailers! Today’s episode is perfect for anyone who’s ever felt stuck or confused about a decision in business or life. My guest is Andy Havemeier, owner of Wealthy Street Bakery and Hall Street Bakery. Over the last five years, Andy’s life has undergone a complete 180, and now he’s f…
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Wednesdays mean adventure here on THE ROCK FIGHT (an outdoor podcast that aims for the head) and Colin & Justin open the show by celebrating this past Sunday's National Coffee Day with THE ROCK FIGHT's official National Coffee Day Quiz! Because, you know, coffee is our greatest adventure beverage (or something). Then they discuss the lasting impact…
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Today, we’re taking a closer look at a simple but powerful idea from my conversation with Amy Loewenberg: "Sometimes, you’re in the weeds. And my friend says, ‘Stand up. Look beyond the weeds.’" As small business owners, it’s easy to feel overwhelmed, especially with the holiday season approaching and Q4 goals on the horizon. I know I’m there right…
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Send us a text Our guests today are Derek Paulson, director of finance and supply planning and George Lee, head of sales at Rad Power Bikes. Rad has a rich history in the e-bike space. 16 plus years of innovation sets the brand apart. It's why they are an undisputed industry leader. In this conversation today, we chat about the company's history, c…
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Two weeks ago on Radio Advisory, we told our listeners that the number one area of focus for health system growth is operational excellence, and a major part of that is capturing all of the revenue on the table from your medical group. Healthcare organizations have spent the last decade buying up medical groups and physicians, in part because of th…
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This week, we’re kicking off something special—a series of live episodes straight from NY NOW! I’m thrilled to welcome back Amy Loewenberg, Director of Buyer Relations at NY NOW. Our first conversation on the show was packed with great takeaways, and today we’re going even deeper into ways that retailers can level up. In this episode, we’re going o…
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Today on THE ROCK FIGHT (an outdoor podcast that aims for the head) Colin opens the show by commenting on a quote from the CEO of a major outdoor retailer that a "notable shift in consumer behavior is on the horizon". Then he and Producer Dave go through some of the more notable listener feedback we have received regarding brand specific secondhand…
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Send us a text If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.com Our newest edition to Bicycle Retail Radio, the Technician Flex is a recurring podcast featur…
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Today on THE ROCK FIGHT (an outdoor podcast that aims for the head) we sit down with Neil Fiske, the president of Black Diamond. Two stories lead to this conversation. First was the news that broke a few months back about BD 'narrowing their focus' after years of unwieldy expansion and then the story from a few weeks back about BD investing in and …
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In this special recast episode of Rooted in Retail, I speak with the legendary Santa Claus himself. Santa shares invaluable advice for retailers to navigate the holiday season, emphasizing the importance of planning, keeping staff morale high, and creating a magical in-store experience. Get ready to take notes on Santa's innovative ideas such as ho…
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Today on THE ROCK FIGHT (an outdoor podcast that aims for the head), Outdoor Retailer Show Director Sean Smith joins Colin & Producer Dave to talk about the recent announcement that OR is putting Winter Market out to pasture and moving to one June event per year. Sean talks about the reasoning behind the move, the response, comments and criticism t…
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In this episode of After the Show, I’m reflecting on my latest interview with Hollei Anne Hayes. She’s a talented product designer whose work you might have seen at Target and Toys “R” Us. We had an incredible conversation about what it takes to make your products stand out and the impact of design on customer engagement. One key theme we explored …
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Send us a text Our guests today are Darren Campbell: Bicycle Group President Todd Schmidt: Director of Sales John Thomas: Engineering Manager and Joshua Riddle: Marketing Manager at Hayes Bicycle Group Hayes has a storied history in the brake space, we chat about the company's origins, technology, current landscape and what customer data and trends…
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In the midst of the COVID-19 pandemic, The Centers for Medicare & Medicaid services released the Acute Hospital Care at Home payment waiver. The action was expected to usher in a new era of home-based care. But while it’s certainly grown in recent years, frankly, that massive shift hasn’t happened. The question is, why? This week, host Abby Burns i…
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Today on THE ROCK FIGHT (an outdoor podcast that aims for the head) Colin opens the show by offering his thoughts on two sustainability focused stories to come out of the outdoor industry in the past week. Flylow announced the arrival of it's secondhand e-commerce site while Cotopaxi launched a new collection of upcycled garments. And while both in…
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Today, we’re diving into all things product design. I’m joined by Hollei Anne Hayes, who owns a creative studio specializing in product design and branding for product-based businesses. Even if you’re not designing your own products, you’re going to love this episode. Hollei has over a decade of experience working with brands like Toys R Us and Ski…
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Today on THE ROCK FIGHT (an outdoor podcast that aims for the head) Colin promises you that he's not trying lure in sponsors or pat himself on the back. Because we're talking podcasts... not the creative side of podcasts but the business side of podcasts. Podcast advertising is $4 billion large globally. But very few outdoor industry brands and ret…
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Ana, the owner of Pilar Boutique, joins us along with business and life coach Ronda for a special 'Retail Therapy' segment. Ana opens up about her fears of business failure and the challenges of leading a retail team, despite being in the industry for 17 years. The discussion highlights the importance of visualizing success in order to push past ne…
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It's adventure headlines day on THE ROCK FIGHT (an outdoor podcast that aims for the head)! Today Colin & Justin Housman run through headlines to come out of the outdoor community over the past week. Here's the rundown: A dropped bag of Cheetos caused big problems at Carlsbad Caverns National Park in New Mexico proving that wherever people go, litt…
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On this week’s episode of After the Show, I’m sharing my biggest takeaways from my recent conversation with Melodie van der Baan from Max Retail. We had an eye-opening discussion about something every retailer needs to know: how to implement systems to manage inventory, improve operations, and support growth. Whether you’re just starting out or loo…
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