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Join beloved T.V. host Marc Summers as he “Unwraps” the stories behind some of entertainment’s heavy hitters. From Broadway to Hollywood, comedians to chefs, celebrated personalities and everyone in between - guest celebrities discuss how they learned to overcome the obstacles they faced during career growth in their respective industries on Marc Summers Unwraps.
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Relationships at Work - your honest guide to building workplace connections and avoiding leadership blind spots. A relatable and honest show on leadership, organizational culture and soft skills, focusing on improving employee engagement and company culture to inspire people to apply, stay and thrive. Because no one wants leadership that fosters toxic environments at work, nor should they. Host, speaker and communications leader Russel Lolacher shares his experience and insights, discussing ...
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In this episode of Relationships at Work, Russel Lolacher welcomes leadership and employee strategist Marc Haine to dive deep into one of the most important but overlooked aspects of leadership: guiding your team through their employee journey. Marc shares personal stories and invaluable insights on why leaders must shift from being mere managers t…
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In this episode of Relationships at Work, host Russel Lolacher shares key insights and observations about one of the most common challenges in the workplace—employees feeling undervalued. We highlight the critical signs leaders should be aware of, from disengagement to burnout, and offer practical steps to address these issues. Join us as we explor…
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In this episode of Relationships at Work, host Russel Lolacher sits down with Morgan Williams, co-founder and CEO of Peak HR, and founder of MWHR Consulting, to discuss the growing disconnect between executives and employees in today’s workplace. Drawing on her extensive experience in HR, psychology, and conflict management, Morgan dives into the r…
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Why Leaders Need Emotional Agility Nowwith Dr. Matthew Norton Are you struggling with high turnover, disengaged employees, or just plain old burnout in your team? Chances are, the issue isn’t just about skills or strategy—it’s about Emotional Agility. 🛎 In this episode of Marc Haine Live, we sit down with Dr. Matthew Norton, the Strengths-Based Lea…
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In this episode, we dive into the concept of moral imagination as an antidote to the arrogant assumptions that can easily creep into leadership. Inspired by Jacqueline Novogratz's book Manifesto For A Moral Revolution, we explore how leaders can envision a more just and inclusive future by embracing humility, empathy, and authenticity. We'll discus…
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In this episode of Relationships at Work, Russel chats with COO and entrepreneur Matt Verlaque on the necessity of stay interviews for the health of your organization. Matt shares his experience and insights on... Stay interviews assess personal and professional fulfillment Candid communication builds strong teams. Frequent one-on-ones create conti…
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How to Avoid the Pitfalls of Being Just Another Brand in the Marketwith Ken Schmidt Every day, businesses are overwhelmed with the challenge of standing out in a crowded market. Despite offering superior products or services, many find themselves lost in the noise, unable to capture the attention or hearts of potential customers. This not only stun…
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We’ve hit a major milestone—200 episodes! Since launching Relationships at Work in January 2022, it's been an incredible journey, evolving from a weekly interview show to twice-a-week episodes, including mini solo episodes every Thursday. Whether you've listened, watched, or supported us through this newsletter, thank you! In this special episode, …
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In this episode of Relationships at Work, we celebrate the 200th episode of the show. To mark the occasion, Russel invites back former guests and a few listeners to share their personal experiences with the work relationships that have shaped their leadership journeys. We ask these experts three questions and learn so much from their answers. What …
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Revolutionize Your Leadership with Co-Creative Leadershipwith Steffan Surdek Leadership is hard. Many leaders feel that in order to be a "good leader," we must shoulder the burden alone. 🛎 In this episode, your host, customer and employee experience strategist Marc Haine is joined by the Father of Co-Creative Leadership, Steffan Surdek, Discover a …
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This week, Marc we’ve got comedian Scott Thompson, famously known as Carrot Top in studio! Carrot Top talks about the origins of his stage name, his unique approach to comedy, and shares entertaining anecdotes including an unexpected performance on 'The Tonight Show.' He reflects on interactions with icons like George Carlin and recounts playing dr…
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In leadership, even the best-intentioned among us can fall into the trap of making assumptions, often without realizing it. This week, we’re diving into a common leadership pitfall: the arrogant assumption. Inspired by Jacqueline Novogratz's Manifesto for a Moral Revolution, I explore how these assumptions can impact our teams, business relationshi…
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Is the traditional leadership culture broken? In this episode, we explore the fractured state of leadership from the executive level to emerging leaders. Learn why organizations reward productivity over people skills and discover how leaders at every level can take control and redefine what leadership truly means for a thriving workplace culture. E…
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In this episode of Relationships at Work, Russel chats with executive coach, author, and international speaker Michele Molitor on avoiding the dangers of pursuing perfection as leaders. Michele shares her insights and experience on... Perfection is personal and subjective. Embracing imperfections is healthier. Perfectionism as a trauma response. St…
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Are you tired of surface-level solutions to deep-seated workplace issues? In this episode, we dive into why traditional reactions like reprimanding a bad boss or throwing pizza lunches at disengaged employees only address symptoms, not the disease. Discover how focusing on root causes—like toxic cultures, poor management practices, and systemic fla…
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In this episode of Relationships at Work, Russel chats with senior instructor and principle at Bold Type consultancy Grace Aldridge Foster on how leaders can be more impactful writers and build connection with their teams. Grace shares her insights and experience with... Thoughtful communication in leadership writing. Writing as a model for expecta…
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Transform Your Business: Essential Leadership Skills for Front-Line and Middle Managerswith Ron Stotts Are you a business operator or front-line manager struggling to unlock your leadership potential and achieve greater personal and professional success? 🛎 In this episode, Customer and Employee Experience Strategist (and your Host), Marc Haine, sit…
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In a world where leaders often feel pressured to have all the answers, it’s easy to fall into the trap of faking it. But what if the real power of leadership lies in admitting when you don't know? In this episode, we tackle the toxic advice many leaders receive—lie if you don’t know—and why embracing vulnerability is the key to building genuine tru…
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In this episode of Relationships at Work, Russel chats with author, speaker and former pro athlete Dre Baldwin on the benefits of having a sports philosophy when engaging a team in the workplace. Dre shares his insights and experience on... Team dynamics mirror sports teams. Caution against "family" culture. The role of competition in the workplace…
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Emotions as the New Business Metricwith Susan Ní Chríodáin Leaders are often caught in the numbers game—revenue, costs, and KPIs dominate discussions. But what if the real key to optimizing employee engagement and finding fulfillment at work lies beyond these numbers? 🛎 In this episode, Customer and Employee Experience Strategist (and your Host), M…
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Before you can build the work culture you envision, do you truly understand the culture you have now? In this episode of Relationships at Work, we explore the importance of taking a hard look at your current organizational environment before setting future goals. Using real-life examples, we discuss why leaders often fail to transform their teams a…
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Ending Burnout: Essential Leadership Strategies for Managerswith Jay Lambert An alarming trend is surfacing across industries, hitting all facets of leadership hard. Leaders and teams are facing unprecedented levels of burnout, with dire consequences for productivity, employee turnover, and the quality of service to our customers, clients, patients…
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In this episode of Relationships at Work, Russel chats with author, mayor and lawyer Ukeme Awakessien Jeter on the importance of embracing immigrant leadership in the workplace. Ukeme shares her insights and experience in... The unique leadership skills of immigrants. Intersectionality in DEI and bias. ImmiGrit as a concept. Transformative resilien…
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How can new leaders earn trust from day one? In this episode of Relationships at Work, host and leadership expert Russel Lolacher dives into the importance of honoring past legacies when joining a team. Whether you're stepping into a new role or leading an established group, understanding the history behind their successes and challenges is key to …
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In this episode of Relationships at Work, Russel chats with author, keynote speaker, research and success coach Simon Bailey on what it takes for leadership resilience and brilliance. Simon shares his insights and experience in... Resilience is a double-edged sword. Brilliance is a necessary compliment to resilience in leadership. Generational diff…
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Small Moments, Big Outcomes: How Leaders Create Cultures That Drive Extraordinary Resultswith Michael Kerr Many businesses, and teams within businesses have problems. A lot of people are quitting, workers are not happy, it's hard to find "good people", and nobody seems to have any new ideas. As frustrating as all those are, though, they are nearly …
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What happens when leaders do nothing? In this episode, host Russel Lolacher exposes the silent damage caused by leadership inaction and its profound impact on workplace culture. Though it is often said that work culture is the sum of words said and actions taken, it is actually missing the bigger picture. Inaction has as much impact on our workplac…
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In this episode of Relationships at Work, Russel chats with speaker, author and change enthusiast Cassandra Worthy on how we can embrace difficult emotions and harness the power of change enthusiasm. Cassandra shares her experience and insights in... Emotional awareness as a foundation for change. Opportunity for change in adversity. Resilience is …
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The 7 Deadly Sins of Leadership and How to Avoid Themwith Russel Lolacher Are your best employees walking out the door? High turnover is costing your business more than just money – it’s draining morale, productivity, and your company’s future. 🛎In this episode of Marc Haine Live, we dive into the real reasons behind poor employee retention and how…
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What if being 'professional' is actually holding your workplace back? In this episode, host Russel Lolacher challenges the traditional norms and reveals why respect, not rigid professionalism, is the key to a thriving, diverse workplace. The idea of professionalism is usually about aligning behaviours, dress codes, communication styles and work eth…
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Leverage Cash Flow For Business Success and Growthwith Kirsha Campbell A significant misconception about cashflow is that it's synonymous with profit. Many people believe that if their business is profitable, cashflow issues won't affect them. However, it's entirely possible—and quite common—for a business to show a profit on the books while facing…
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In this episode of Relationships at Work, Russel chats with author, executive coach and leadership expert Morag Barrett on how to establish and build workplace connections. Morag shares her insights and experience in.. The importance of trust in work relationships. Building and recognizing connection. Loneliness in leadership is a real issue. Inten…
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Marc welcomes Bobby Moynihan to discuss his journey from early puppetry to his tenure at Saturday Night Live and his prolific voice acting career in 'Duck Tales' and 'Monsters University.' The conversation also delves into Moynihan's interactions with comedy legends, and Marc shares his own unpredictable celebrity encounters, including meeting Bill…
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Is your leadership style disrespecting your team's time? In this episode, host Russel Lolacher reveals the subtle ways leaders overlook others' time and offers practical tips to show genuine respect, regardless of hierarchy. We all have work to do and deadlines to do them by. But as leaders looking to build connection and relationships, it's vital …
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In this episode of Relationships at Work, Russel chats with the chairman and chief executive officer of Baker Donelson, Tim Lupinacci on managing change in a traditionally change-resistant industry. Tim shares his insights and experience in... Leadership through relationships Challenging traditional structures Opportunistic change management Balanc…
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What if executive presence is less about fitting a mold and more about how leaders truly show up? In this episode, host Russel Lolacher challenges the traditional view and offers fresh insights on crafting a meaningful and impactful executive presence. Executive presence is always seen as whether staff fit the mold of their C-Suite, when it also co…
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In this episode of Relationships at Work, Russel chats with instructor, consultant and academic Aleha Ingles on the value of culture audits and where to start in our organizations. Aleha shares her experience and insights in... Importance of leadership awareness. Consistent cultural audits to keep up with change. Setting clear communication expecta…
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Unlocking Workplace Potential: How Authentic Connections Drive SuccessWith Roxanne Derhodge Across industries, a pervasive issue lurks behind the hustle of daily operations — the growing disconnect between employee well-being and organizational success. As businesses strive for innovation and efficiency, the mental health and authentic connection o…
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Marc caught COVID but the episodes aren’t stopping. During Marc’s absence, we’re treating you to a compilation of the best moments from previous episodes, featuring notable guests such as Anthony Ramos from 'Hamilton,' comedian Paula Poundstone, impressionist Josh Robert Thompson, Mike O’Malley and Brad Williams. Marc Summers Unwraps is produced by…
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What if leadership guardrails are the secret to staying on track? In this episode of Relationships at Work, communications and leadership expert Russel Lolacher explores the crucial role these boundaries play in challenging leaders and offering perspectives they might otherwise miss. Russel shares real-world questions that effective guardrails shou…
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In this episode of Relationships at Work, Russel chats with personal branding image consultant Shelley Golden on the importance of appearance and how to show up in the right way for work. Shelley shares her experience and insight in the... Importance of appearance on perception. Standards of professional attire. Detailed appearance reflects work et…
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Founders’ Dilemma: The Emotional Journey of Selling a BusinessWith Jonathan Bennett Do you know that you may be jeopardizing your company's future by not having a succession plan? It can be a hard, emotional process, but your business's valuation depends on it. 🛎 In this episode, Jonathan Bennett focuses on the lack of preparedness and understandin…
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In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher digs into "soft skills" and why calling them soft couldn't be further from the truth. Though language around "soft skills" is changing, the importance we put on these essential skills continues to struggle. Russel shares multiple reasons why thes…
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In this episode of Relationships at Work, Russel chats with researcher and work stress and burnout prevention consultant Nina Nesdoly on how understanding neuroscience is the key to addressing stress and burnout. Nina shares her insights and experience with... Understanding stress and burnout Impact of stress on cognitive abilities Overwhelming str…
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Backstage Business Secrets: Marc Haine Unveils Operational Excellence We always have questions about leadership and business operations. If you are in a people-centric business, meaning, you have employees or customers, this episode is for you. 🛎 In this episode, Marc tackles thought-provoking questions submitted by you, our valued audience. During…
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This week, Marc is in conversation with television legend Tom Bergeron. They reminisce about Bergeron's early career, his memorable time hosting 'Breakfast Time' on FX, and interactions with broadcasting icons like Larry Glick, Carl Reiner, and Dick Van Dyke. Summers and Bergeron share amusing and touching anecdotes, delving into personal stories s…
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In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher highlights the importance of what do as much as how we do it in our leadership. No leader wants to hurt or fracture their team culture, but if we don't better align our intentions with our actions, we could do far more damage than we realize. Rus…
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In this episode of Relationships at Work, Russel chats with leadership communication consultant John Bates on how understanding neurobiology helps us connect through communication. John shares his insights and experience with... Effective communication is not just logical but biological. Importance of trusting gut feelings The value of sharing lead…
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According to Ernst and Young research, over 80% of employees globally have felt or experienced loneliness at work. 🛎 In this episode as we delve into this pressing issue with Dr. Marie Gervais, a renowned expert in workplace wellbeing and author of 'The Spirit of Work: Timeless Wisdom, Current Realities.' Today, Dr. Gervais shares her insights on t…
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In this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher shares more effective job interview questions to understand leadership. Interview questions are extremely formulaic, regardless of industry. Almost all are focused on productivity, with very few determining the applicants leadership experience an…
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