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"Because I Said So" | The lowest common denominator of communication
Manage episode 445114262 series 1231
How do you handle your authority being challenged under stress? Even minor communication missteps in high-pressure environments like medicine can create lasting rifts and missed details. While the instinct to push back is strong, it's rarely the best response.
We share a story of miscommunication between a resident and a nurse, highlighting the importance of humility and inquiry in clinical settings. We examine why leading with curiosity instead of ego can save time, build trust, and improve patient care.
đĄ Check out our Free Resources specifically designed to address pain points in medical practiceđĄ
We Discuss:
- Because I Said So
- Cherubic Buddha vs Grumpy Gravel
- You May Feel Frustrated, That's OK
- Pushing vs Pulling
- Tell Me What You're Thinking
- The Three Reasons Why a Nurse Might Question a Doctor's Order
- Why Inquiry Saves Time and Improves Care
- The Other Person's Special Knowledge
241 Episoden
Manage episode 445114262 series 1231
How do you handle your authority being challenged under stress? Even minor communication missteps in high-pressure environments like medicine can create lasting rifts and missed details. While the instinct to push back is strong, it's rarely the best response.
We share a story of miscommunication between a resident and a nurse, highlighting the importance of humility and inquiry in clinical settings. We examine why leading with curiosity instead of ego can save time, build trust, and improve patient care.
đĄ Check out our Free Resources specifically designed to address pain points in medical practiceđĄ
We Discuss:
- Because I Said So
- Cherubic Buddha vs Grumpy Gravel
- You May Feel Frustrated, That's OK
- Pushing vs Pulling
- Tell Me What You're Thinking
- The Three Reasons Why a Nurse Might Question a Doctor's Order
- Why Inquiry Saves Time and Improves Care
- The Other Person's Special Knowledge
241 Episoden
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