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754 Frank DeLuca: From BBS to MSP Success

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Manage episode 455059587 series 3297061
Inhalt bereitgestellt von Marvin Bee. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Marvin Bee oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.

In this episode of the IT Business Podcast, host Uncle Marv welcomes Frank DeLuca from The CTO Agency to discuss the challenges and opportunities in running an IT service business. Frank shares his journey from running a BBS at 13 to founding his own MSP, highlighting the importance of adapting to client needs and staying current with technology trends.

The conversation takes an unexpected turn as Uncle Marv launches into a fiery rant about vendor-MSP relationships, sparked by a frustrating interaction with a young sales representative. This leads to a broader discussion on the changing landscape of IT services, including the push for long-term contracts and the need for better "rules of engagement" between vendors and MSPs.

Frank and Uncle Marv dive into the complexities of selling cybersecurity solutions, particularly to insurance companies and law firms. They explore strategies for bundling services and the challenges of educating clients on the necessity of robust security measures.

The episode wraps up with the popular "Florida Man" segment, featuring a shocking story about a Santa Claus impersonator arrested for child pornography, and a discussion on the technologies used to combat such crimes.

Guest Bio:

Frank DeLuca is the founder of The CTO Agency, an IT service provider specializing in professional services and insurance clients. With over 20 years of experience in the tech industry, Frank brings a wealth of knowledge on running a boutique MSP.

Links and Websites:

  1. Vote for the 2024 Podcast Awards: https://www.itbusinesspodcast.com/survey/2024-podcast-awards/
  2. The CTO Agency - https://www.thectoagency.com/
  3. Florida 'Santa' Sentenced in Child Pornography Case: https://tinyurl.com/mrynffcu
  4. SonicWall and CrowdStrike Join Forces: https://tinyurl.com/3xfcn3rz
  5. SonicWall - www.sonicwall.com
  6. CrowdStrike - www.crowdstrike.com
  7. Sentinel One - www.sentinelone.com
  8. Sophos - www.sophos.com

=== Show Information

=== Music:

  • Show Intro: Upbeat & Fun Sports Rock Logo, By AlexanderRufire
  • License Code: 7X9F52DNML - Date: January 1st, 2024

  continue reading

400 Episoden

Artwork
iconTeilen
 
Manage episode 455059587 series 3297061
Inhalt bereitgestellt von Marvin Bee. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Marvin Bee oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.

In this episode of the IT Business Podcast, host Uncle Marv welcomes Frank DeLuca from The CTO Agency to discuss the challenges and opportunities in running an IT service business. Frank shares his journey from running a BBS at 13 to founding his own MSP, highlighting the importance of adapting to client needs and staying current with technology trends.

The conversation takes an unexpected turn as Uncle Marv launches into a fiery rant about vendor-MSP relationships, sparked by a frustrating interaction with a young sales representative. This leads to a broader discussion on the changing landscape of IT services, including the push for long-term contracts and the need for better "rules of engagement" between vendors and MSPs.

Frank and Uncle Marv dive into the complexities of selling cybersecurity solutions, particularly to insurance companies and law firms. They explore strategies for bundling services and the challenges of educating clients on the necessity of robust security measures.

The episode wraps up with the popular "Florida Man" segment, featuring a shocking story about a Santa Claus impersonator arrested for child pornography, and a discussion on the technologies used to combat such crimes.

Guest Bio:

Frank DeLuca is the founder of The CTO Agency, an IT service provider specializing in professional services and insurance clients. With over 20 years of experience in the tech industry, Frank brings a wealth of knowledge on running a boutique MSP.

Links and Websites:

  1. Vote for the 2024 Podcast Awards: https://www.itbusinesspodcast.com/survey/2024-podcast-awards/
  2. The CTO Agency - https://www.thectoagency.com/
  3. Florida 'Santa' Sentenced in Child Pornography Case: https://tinyurl.com/mrynffcu
  4. SonicWall and CrowdStrike Join Forces: https://tinyurl.com/3xfcn3rz
  5. SonicWall - www.sonicwall.com
  6. CrowdStrike - www.crowdstrike.com
  7. Sentinel One - www.sentinelone.com
  8. Sophos - www.sophos.com

=== Show Information

=== Music:

  • Show Intro: Upbeat & Fun Sports Rock Logo, By AlexanderRufire
  • License Code: 7X9F52DNML - Date: January 1st, 2024

  continue reading

400 Episoden

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