We have finally been let into the mind of CP.
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What do you get when you mix travel advice and great beer? Answer: An even better podcast.
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the power of shifting the DNA of cp
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Collision Podcast - Where Art, History & Music Collide with your Host, Sharon Fitzgerald, MA | Los Angeles. History teacher, podcaster YouTube @ Sharonfitzgerald Instagram @ Sharon_la Episode Guide: Ep. 10 D-Day Live from Omaha Beach Ep. 3-9: Game of Thrones the insane last season Ep. 2: The Birth of Modern Art interview with Ep. 1: Introduction Ep.10: D-Day - Live from Omaha Beach for the 75th Anniversary of the WW2 Normandy Beach Invasion. Join your Host, Sharon Fitzgerald, MA, as she trek ...
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Have you ever had an experience as a customer that left you wondering, “What were they thinking?” The Experience Strategy Podcast has your answer! We are endlessly curious about what makes great customer experiences and the strategies that successful (and unsuccessful) organizations leverage to create deep and meaningful relationships with their customers. In each episode we explore a notable customer experience through the customer’s perspective to unearth the powerful strategic lessons in ...
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Challenging listeners to think in "Orange" - while living in a grey world box full of fear and control . Promoting spiritual growth , travel , true identification, and personal development in spirituality/religion , society , and culture ! Shea has invited guests from all walks of life ( professionals , gurus , business owners , friends , and everyday people ) into the presence of her radiant warmth and happiness, youthfully energetic to have a conversation in ORANGE. Support this podcast: h ...
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Creating Time Well Spent in Communities with Feverbee Founder and Enterprise Community Strategist, Richard Millington
33:44
33:44
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33:44
In this episode of the Experience Strategy Podcast, podcast hosts, Dave Norton and Aransas Savas explore the rapidly evolving landscape of enterprise community building with Rich Millington, founder of FeverBee and a leading expert in community strategy. With nearly two decades of experience helping organizations build thriving communities for memb…
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Creating Purpose-Driven Experiences with Sarah Dusek
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31:32
In this episode of the Experience Strategy Podcast, Sarah Dusek, an entrepreneur, venture capitalist and author, takes listeners on a journey through her remarkable career in experience-driven business. From founding the pioneering glamping company Under Canvas to her current venture in global regenerative travel, Sarah demonstrates how aligning pe…
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Leveraging Transformational Travel to Drive Relevance and Impact at Sierra Club
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36:45
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36:45
In this episode, Experience Strategy Podcast hosts Aransas Savas and Dave Norton sit down with Brian Anderson, Director of National Outings at the legendary Sierra Club. With over 130 years of advocating for people, places, and the planet, Sierra Club has mastered the art of crafting transformational travel experiences that drive personal growth an…
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The Power of Situational Markets in Experience Strategy
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34:20
In the latest episode of The Experience Strategy Podcast, we’re dismantling traditional market segmentation and rebuilding it with the revolutionary concept of situational markets. Dave Norton, our experience futurist, gives us a sneak peak into his upcoming book that’s set to redefine how we create value. Joined by industry veteran John Gusiff, we…
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Enhancing Customer Experiences with Driving Business Value with AR/VR
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35:12
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35:12
In this episode of The Experience Strategy Podcast, hosts Dave Norton and Aransas Savas sit down with AR/VR trailblazers Spencer Cook from Continuum, and Bryan Searing of Stone Mantel to explore the transformative power of Augmented Reality and Virtual Reality in crafting captivating customer experiences. Fresh off the Experience Strategy Collabora…
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S2 Ep50: The CP Podcast: The Mysteries of The Moon
1:03:32
1:03:32
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1:03:32
What up! Did you miss us? This week, we discuss the Donald Trump assassination attempt, Earth's gravitational pull, The Moon and it's relation to earth, and what information is the government hiding about the moon. Always the questions.Von CP's Podcast
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S2 Ep49: The CP Podcast: Dead Internet Theory & The Divide Between Men and Women
1:19:11
1:19:11
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1:19:11
What up! This week we talk about the divide amongst men and women and who benefits from it. We also touch on dead internet theory and how the algorithm knows our every thought. Always the questions.Von CP's Podcast
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Situational Markets and Employee Experiences with Steve Usher of The Experience Designers Podcast
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48:18
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48:18
In this episode of the Experience Strategy Podcast, we are joined by special guest Steve Usher, founder and host of The Experience Designers Podcast. We go deep into the core principles that drive success in experience strategy across both customer and employee offers. We challenge the status quo, pushing beyond played-out persona-based segmentatio…
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S2 Ep48: The CP Podcast: The Effects of Capitalism, Racial Profiling, and Family Dynamics
1:01:04
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1:01:04
What up! This week we talk about capitalism and the impact of it. We also discuss racial profiling and how it has effected us. We also touch on family dynamics and being the "first" to achieve something in your family. Always the questions.Von CP's Podcast
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S2 Ep47: The CP Podcast: Clothing, AI Prison, & The Positives of AI
1:04:57
1:04:57
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1:04:57
What up! This week we talk about clothing, gaming, and lots of AI talk. We discuss the future of AI and its improvements and positives it could bring. We also discuss the concept of an "AI Prison" which is something you don't want to miss. Always the questions.Von CP's Podcast
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S2 Ep46: The CP Podcast: Game of Thrones, The FDA, and Movie Roles
1:11:22
1:11:22
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1:11:22
What up! Did you miss us? This week, we discuss the FDA and how it allows toxic things into our food. We also discuss Game of Thrones and its characters. We get into our favorite movie roles and favorite "white" movies. Always the questions.Von CP's Podcast
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The Keys to Employee Engagement with the RecogNATION Podcast
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41:20
In this episode, we jam with Neely Adkins and Kailey Savona from the RecogNATION Podcast. As fellow experience nerds focused on the employee side, we discuss the importance of celebrating milestones and micro-moments in the employee journey, emphasizing how vital it is to make every employee feel valued, connected, and heard. The key takeaway? In a…
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S2 Ep45: The CP Podcast: Does Outer Space Exist, The NBA, AI & What is Evil?
1:31:02
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1:31:02
What up! Did you miss us? This week, we discuss the NBA & WNBA, we then touch on outer space and Earth as a whole. We also discuss the government and how it managed through money, which bring us to the question of what is evil? Always the questions.Von CP's Podcast
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Experience Strategy in the Educational Journey with the Founders of [YELLOWCAR]
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30:58
In this episode of the Experience Strategy Podcast, we’re joined by Dr. David Willows and Suzette Parlevliet, co-founders of [YELLOW CAR], the world’s leading experience strategy and consultancy firm for schools. David and Suzette share their insights on transforming education through the lens of experience strategy, discussing the unique challenge…
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S2 Ep44: The CP Podcast: Black Knight Satellite, Olmecs, Being a Creative & Readings
1:42:16
1:42:16
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1:42:16
What up! This week, we discuss the black knight satellite, where the olmec people disappeared to, and media hinting at reality. Then we touch on the music industry and being creative. Keep watching for a reading from Dwann. Always the questions.Von CP's Podcast
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S2 Ep43: The CP Podcast: Fire Breathers & Alien Messages
1:07:20
1:07:20
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1:07:20
What up! This week, we discuss pokemon cards and Mexican flamethrowers. We also touch on AI and the ethics behind using our likenesses. We end the convo on aliens and whether or not they understand mathematics as we know it. Always the questions.Von CP's Podcast
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Bringing CX to Associations and Membership Organizations with Brian Edwards, CP of Membership at AAFP
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32:47
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32:47
In this episode of the Experience Strategy Podcast, we’re joined by Brian Edwards. VP of Membership at the American Academy of Family Physicians (AAFP), to explore the unique challenges and opportunities of applying customer experience strategy within associations and membership-based organizations. Brian shares his insights on establishing common …
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S2 Ep42: The CP Podcast: Eugenics, Time Traveling, & The Speed of Light
1:16:22
1:16:22
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1:16:22
What up! This week, we discuss picking your baby's gender and eugenics. We also touch on the possibility of time traveling and if people have done it. We end the convo on the speed of light and if it's possible to travel any faster. Always the questions.Von CP's Podcast
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The Future of Behavior Change: How Suggestic is Transforming Wellness Journeys
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51:12
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51:12
In this episode of The Experience Strategy Podcast, we are thrilled to chat with Victor Chapela, co-founder and CEO of Suggestic, who shared how they are leveraging AI and data to dramatically rethink the intersection of lifestyle journeys and wellness. Tune in to this episode for Victor’s key insights: Focusing on what people can do realistically …
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S2 Ep41: The CP Podcast: Best Vocalist, Monoliths, & Spirituality In Classrooms
1:07:27
1:07:27
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1:07:27
What up! This week, we start off with a fun discussion over who's a better vocalist. We discuss monoliths and how they appear. We also discuss how the wrong things are being taught in classrooms and how we've been led down the wrong path. Always the questions.Von CP's Podcast
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S2 Ep40: The CP Podcast: Spiritual Warfare, Pharmaceutical Companies, & Eisenhower Treaty
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57:33
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57:33
What up! This week, we discuss spiritual work and the dark side that can come with it. We also discuss how the pharmaceutical companies control the media, Also the Eisenhower treaty. Have you heard of it? Always the questions.Von CP's Podcast
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S2 Ep39: The CP Podcast: AI Women, The Sphinx, and Water Batteries
1:06:20
1:06:20
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1:06:20
What up! This week, we discuss AI Women and how it will affect the future. We also discuss the sphinx and its origins. If humans are descendants of apes, where are the evolved descendants of other species of animals? Also stay tuned for our discussion renewable energy and the push to go green. Always the questions.…
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S2 Ep38: The CP Podcast: The Bible Says What? The 3 Body Problem
1:18:28
1:18:28
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1:18:28
What up! This week, we discuss the Solar Eclipse. Were you able to see it from where you were? We also touch on Jesus's return. Will he actually return and what will he look like? Also stay tuned for our discussion on religion, magic and science. Always the questions.Von CP's Podcast
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S2 Ep37: The CP Podcast: College, Living in Your Truth, & The Solar Eclipse
1:22:32
1:22:32
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1:22:32
What up! This week, we discuss college and navigating adulthood after high school. We also discuss the current generation and living in your truth. Apparently there are some conspiracies surrounding the upcoming Solar Eclipse so we had to see what was up. Always the questions.Von CP's Podcast
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S2 Ep36: The CP Podcast: Humans vs AI, Living Long, & The Shared Human Experience
1:22:25
1:22:25
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1:22:25
What up! This week, we discuss the theory behind humans living long and if there are other beings amongst us. Also human vs AI in the creative field. We touch on the shared human experience and how we're all connected. Always the questions.Von CP's Podcast
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Revisited - How to Lead CX Transformation and Drive Customer-Centric Leadership
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42:15
Today we are revisiting our talk with Amy Shore, Chief Customer Officer of Nationwide Insurance, about how to lead CX transformation and drive customer-centric leadership. In this episode we look at Amy’s mission to transform Nationwide Insurance into a truly customer-centric organization. Tune in as Amy walks us through the 3 key stages of this tr…
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S2 Ep35: The CP Podcast: TikTok Ban, Ancient History, Egypt & America, Slave Ships
1:11:57
1:11:57
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1:11:57
What up! This week, we discuss the potential TikTok ban and if it's necessary. We also discuss the government muddying up information to make it believable. Is there a link between Egypt and America? Always the questions. Visit https://www.nickokitchenshop.com and use code CPSENTME for 15% off your order and free gummies!…
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S2 Ep34: The CP Podcast: The Ark of Covenant, Kate Middleton, & Boeing Whistleblower
1:37:28
1:37:28
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1:37:28
What up! This week, we discuss the ark of covenant and how it links to different points in history. We also get into Kate Middleton and here mysterious disappearance. We also discuss Boeing's recent mishaps and their whistleblower's suicide. Always the questions.Von CP's Podcast
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Unlocking the Customer Value Chain
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45:54
In today’s episode, we had the privilege of speaking with Thales Teixeira, a leading expert on customer-focused innovation. Thales is the co-founder of Decoupling and the author of “Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption” Our discussion with Thales is a succinct masterclass in unlocking customer value by focus…
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S2 Ep33: The CP Podcast: Astrology, Karma, Diddy & Epstein
1:46:06
1:46:06
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1:46:06
What up! This week, we discuss astrology and how truthful it really is. We also get into karma and how it works. We also discuss the recent allegations brought against Diddy and how his story seems similar to Epstein. Brennon is also here to join in on the discussion. Always the questions. Visit https://www.nickokitchenshop.com and use code CPSENTM…
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S2 Ep32: The CP Podcast: Portals, Dragons, Doomsday Prep & Teslas
1:14:56
1:14:56
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1:14:56
What up! This week, we discuss portals and what would you do if you could time travel using portals. We also get into mythology and if dragons once existed. Maye lets us in on a secret on how to survive in an apocalypse and are self-driving Teslas killing people? Always the questions.Von CP's Podcast
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How Empathy Can Save Your Business with Dr. Natalie Petouhoff
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38:53
Dr. Natalie Petouhoff is the author of the award-winning WSJ best-selling book Empathy in Action. She guides brands to see empathy as a business construct that helps them reduce costs and increase value because they are delivering great customer and employee experiences. In this episode of The Experience Strategy Podcast, we explore the transformat…
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S2 Ep31: The CP Podcast: Dognapping, Advancements in AI, and Apple Vision Pro
1:16:13
1:16:13
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1:16:13
What up! This week, we discuss dognapping and how would you respond if someone tried to steal your dog. We touch on the new advancements in AI by Sora and if they're as good as they appear. CP talks about his desire to purchase the Vision Pro and why he believes it's the future of how we'll live. Plus, we discuss a lot more. Always the questions. V…
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S2 Ep30: The CP Podcast: Is The NFL Rigged, NBA Stars, UAPs and Life On Mars
1:14:52
1:14:52
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1:14:52
What up! Happy Valentine's Day. This week, we discuss if the NFL is rigged and why it could or could not be. We also discuss the change in the size of NBA stars and if they're being "created." A former NASA employee tells all and we discuss if what he's saying has merit. Always the questions.Von CP's Podcast
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Redefining Leadership in the Experience Era
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34:48
In this episode, we are joined by resilience expert, Simon T. Bailey, who launched his career at The Disney Institute. Listen to the episode to learn: The importance of transitioning from ego-driven to eco-conscious leadership Practical strategies for building trust and fostering innovation in today’s organizations How to create environments where …
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S2 Ep29: The CP Podcast: Melanin, Tartaria, The Ice Wall & Knowledge
1:25:34
1:25:34
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1:25:34
What up! We have a long episode for you all this week. This week, we take a dive into Melanin and does it correlate to DNA? We also discuss the change in what is fact as time progresses. We have special guest Nicko from Nicko's Kitchen Shop with us to join in on with the discussion. Always the questions.…
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S2 Ep28: The CP Podcast: The Conspiracy Chart, Missing Planes & What The Blind Sees
1:33:18
1:33:18
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1:33:18
What up! We have a long episode for you all this week. This week, we take a look at a conspiracy chart and discuss some of the topics listed. We also touch on attraction and relationships. Do you think Stevie Wonder is actually blind? Do you think Flight 370 was taken by UFOs? Always the questions. Visit https://www.nickokitchenshop.com and use cod…
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People Helping People: How CEO Lee Roquet Leads with an Experience Mindset
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37:52
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37:52
In this episode of the Experience Strategy Podcast, we are joined by Lee Roquet, the CEO of Finch, e-commerce marketing company. We talk about What Lee has learned in the shift from Chief Customer Officer roles to CEO roles- and what he now wishes every experience strategist knew. How to lead companies with an experience mindset How to lead teams w…
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S2 Ep27: The CP Podcast: Underground Bunkers, 3D Printed Steak & Fox Eyes
1:09:27
1:09:27
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1:09:27
What up! We have a special episode this week. This week, we discuss underground bunkers and the rise of billionaires alluding to having some. We also touch on how things would be different if civilization were to crumble. Would you eat 3D printed steak? Always the questions. Visit https://www.nickokitchenshop.com and use code CPSENTME for 25% off y…
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S2 Ep26: The CP Podcast: TMNT, Aliens in Miami, Project Blue Beam and Hieroglyphics
1:18:00
1:18:00
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1:18:00
What up! We have a special episode this week. This week, we discuss movies and what happened to the TMNT franchise. The discussion surrounding the incident in Miami is still among us so we dive in once more. We also touch on hieroglyphics and if they're alluding to tech or just historical markings we're taking out of context. Always the questions.…
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Redefining CX in Education with Craig Langlois
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32:36
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32:36
Tune in to this episode of the Experience Strategy Podcast, featuring Craig Langlois, Equity of Learning District Data Coordinator for Berkshire Public Schools, to peek at the challenges and opportunities our public school systems face when creating experiences. Alongside guest host Mary Putman we look at how a well crafted experience strategy can …
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S2 Ep25: The CP Podcast: Aliens in Miami, The Ice Wall, and Red Night Vision
1:10:08
1:10:08
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1:10:08
What up! We have a special episode this week. This week, we discuss the incident that took place in Miami. Aliens or kids with fireworks? We touch on the ice wall and what could be behind it. You probably never knew night vision was once red but was changed. The reason why will shock you. Plus we have CP (Clarke Payne) as a special guest!…
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S2 Ep24: The CP Podcast: Dogs, The Moon, Marriage and Soldiers Turned Stone
1:08:30
1:08:30
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1:08:30
What up! Long time no see. This week, we discuss dogs. We talk a bit about the moon and people claiming there's a giant face next to it. We also discuss aliens and how the news that aliens exist came and went and if they actually turned those Russian soldiers into stone.Von CP's Podcast
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The Future of Guest Experiences in Restaurants
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32:14
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32:14
In this episode, Sherif Mityas, a trailblazing leader at the helm of a conglomerate encompassing 57 distinctive restaurant chains, delves into the pivotal role of distinct value propositions and shared services in shaping the future of dining experiences. Highlighting the shift from convenience to a deeper focus on creating unparalleled experiences…
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Time Well Spent in Employee Experience
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31:46
If you’re a fan of the Experience Strategy Podcast then you’re familiar with the idea of time well spent- in today’s episode Alain Hunkins author of CRACKING THE LEADERSHIP CODE who has more than 20 years in leadership training, adult learning and organizational development, is joining us to explore what time well spent looks like specifically in t…
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S2 Ep23: The CP Podcast: Clones, Twin Cities, Reparations & Big Sweaters
1:13:40
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1:13:40
What up! This week, we discuss clones once again. We talk a bit about the movie "Boys from Brazil" and if it's showing us secrets. What's your take on mirrors? We also have two special guests with us.Von CP's Podcast
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The 2024 Experience Strategy Trend Report
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48:01
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48:01
The cultural and economic forces influencing your customer in 2024 will have a lasting impact on your experience strategy. Join Dave Norton, Experience Strategy Futurist, and Aransas Savas, lead researcher for our Trend Report, for insights and guidance from our decade-long study into customer behavior and mindsets. This episode isn’t just a glance…
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S2 Ep22: The CP Podcast: Parenting, Starlink, and Clones
1:06:40
1:06:40
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1:06:40
What up! This week, we discuss parenting and what's your opinion on whooping children. CP talks about his experience with seeing a starlink satellite and we also touch on the possibilities of clones. Would you trust them?Von CP's Podcast
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S2 Ep21: The CP Podcast: Sriracha, UFO Sightings & The Life Cycle
1:14:13
1:14:13
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1:14:13
What up! This week, we discuss the Thanksgiving cooking, CP talks about possibly seeing a UFO. We also discuss the world's heaviest person and breaking the life cycle.Von CP's Podcast
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S2 Ep20: The CP Podcast: Inequalities, History & Earth As We Know it
1:11:50
1:11:50
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1:11:50
What up! This week, we discuss the military, inequalities and what separates them amongst different groups of people. We also touch on history and how it's depicted. Also time travel and huge Antarctic spiders? We also have special guest Donny with us.Von CP's Podcast
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