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Ep:2 What's the difference between good chat vs. bad chat?
Manage episode 352090686 series 3434267
Inhalt bereitgestellt von Tom Brannen and Vic Cooper, Tom Brannen, and Vic Cooper. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Tom Brannen and Vic Cooper, Tom Brannen, and Vic Cooper oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
In this episode, we explore a tale of two chats - one that was excellent, and one that, well, sucked. As more and more interaction go to chat, it is important for companies to not just support chat, but excel at chat. Join us as we deep dive into these two experiences and break down the differences.
Thanks for listening!
Questions or comments about the show? Ideas for future episodes? Interested in being a guest? Reach out to us for more info.
Email – info@yourcallis.com
Web – yourcallis.com
Show Hosts:
Tom Brannen – Industry Analyst – OnConvergence
Web: onconvergence.com
Twitter: @tbrannen
LinkedIn: https://www.linkedin.com/in/tbrannen/
Vic Cooper – Independent Consultant – Inteletry
Web: https://www.inteletry.com
Twitter: @VicACooper
LindedIn: https://www.linkedin.com/in/vicacooper/
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