Vault CPS: From Ingram Roots to Independent Innovation, Podcast

Telecom Reseller / Technology Reseller News

“We were a small fish in a big pond. Now we can focus on our niche and what we’re good at.” – Chris Robinson, Director of Sales, Vault CPS At Navigate 25, Doug Green, Publisher of Technology Reseller News, sat down with Chris Robinson, Director of Sales at Vault CPS, to discuss the launch of a new brand built on decades of expertise. Formerly part of Ingram Micro under names such as NetXUSA and CSS, Vault CPS (Vault Communication and Payment Solutions) is now operating as an independent company specializing in hardware lifecycle fulfillment, provisioning, configuration, and payment solutions. Robinson explained that Vault CPS serves large enterprises, service providers, MSPs, and payment processors with critical behind-the-scenes services—such as device configuration, key injection, and software loads—that ensure seamless communication and payment experiences. With one of the industry’s most extensive key libraries, Vault CPS delivers value by managing the complex touch points others avoid. The decision to debut the brand at Navigate reflects the company’s longstanding role in enabling service providers through platforms like Broadsoft and Metaswitch. Robinson praised Alianza’s forward-looking vision, noting that the event emphasized ecosystem thinking—solutions that extend beyond endpoints to include the full technology stack. Vault CPS carries forward the systems, people, and expertise from its Ingram Micro heritage but now has the freedom to sharpen its focus on customer needs. “It’s an exciting time,” Robinson said. “We can take all of that legacy knowledge and build a brand for the future.” Learn more about Vault CPS at www.netxusa.com.