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S1 Ep11 Quality Perks with Vicki Herrell, QATC's Exec Director - Aug 25, 2022
Manage episode 396183188 series 3550403
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Quality Perks Live event where we chat about #Coffee and Call Centers. In episode 11, we’ll be chatting with Vicki Herrell, #QATC‘s (Quality Assurance & Training Connection) Executive Director about contact center employee development.
We are looking forward to your questions and insights! #QA #QATC #employeedevelopment #contactcenter #CSAT #employeesatisfaction https://qatc.org/
TAKEAWAYS…
Increase Company & Employee engagement by having multiple touch points each day, as often as possible. Working in a virtual environment, have your cameras on for more engagement. Rewards / Recognition on an individual basis is more important now. Find out what motivates the individual. #donuts #wine #coffee #callcenterlife #employeesatisfaction #recognition #corporateculture #quietquitting #boomerangemployees #virtualengagement #musclemilk #caffeinefree
Neal’s Coffee: https://www.midwaycafecoffeebar.com/
Karyn’s Coffee: https://www.youtube.com/c/SFBCoffee
Vicki’s Morning Drink: https://www.musclemilk.com/
Learn more about Quality Perks, our guests & upcoming episodes by visiting our website.
If you would like to be a guest, please email us at marketing@bpaquality.com.
As always, Have a Quality Day!
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