MGMA Member Spotlight: Marie Eslick on Prioritizing Culture Through Strategic HR Insights

MGMA Podcasts

In this episode of the MGMA Member Spotlight podcast, host Daniel Williams interviews Marie Eslick, Director of Human Resources at Apex Dermatology and Skin Surgery Center, about her strategies for managing HR in a rapidly growing dermatology practice.

Eslick shares the journey of Apex's expansion from one location to 14 locations across multiple cities. She underscores her commitment to fostering a robust organizational culture through recognition programs, clear communication of values, and employee engagement initiatives. Eslick's strategies for competitive benefits and compensation packages, streamlined recruiting and onboarding processes, and ensuring cultural fit for new hires have been instrumental in this growth.

Main Takeaways:

• Prioritizing organizational culture and a people-first approach to support rapid growth
• Implementing recognition programs, clear values communication, and sponsorship of charity events
• Negotiating competitive benefits packages and adding voluntary coverage options
• Utilizing applicant tracking systems and checklists to improve hiring and onboarding
• Focusing on cultural fit through phone screens and on-site interviews

New MGMA Book
Eslick is also featured in the new MGMA book "Advanced Strategy for Medical Practice Leaders: Human Resources Management Edition."

Unlock the secrets to success in medical practice HR management with "Advanced Strategy for Medical Practice Leaders: Human Resources Management Edition. "Empower your team, optimize your organizational culture and chart a course toward excellence in HR management. Be sure to get your copy when this book comes out May 2024 and embark on a transformative journey toward building a stronger, more resilient medical practice. Foster a thriving workplace culture and unlock the full potential of your medical practice with this essential guide.

Sources Mentioned:
Marie Eslick, Director of Human Resources at Apex Dermatology and Skin Surgery Center
Apex Dermatology website
ADP applicant tracking and HR systems
Miles for Melanoma charity event

MGMA Resources:

• MGMA Stat
• Ask an Advisor
• MGMA Membership
• MGMA Consulting

WE WANT TO HEAR FROM YOU
Let us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at [e-mail]. If you have a question for our Sr Advisor Cristy Good, email [e-mail].

Today’s podcast is sponsored by RingCentral

RingCentral brings staff, patients, and payers together with compliant cloud communications and a modern call center on any device. A free new ebook from RingCentral and MGMA focuses specifically on the payer-provider relationship. With all-too-familiar patient reviews, must-see statistics, and a transformative case study, this eBook illustrates how easily cloud communications can bring patients, providers, and payers together. Download your copy at go.ringcentral.com/mgma-healthcare.html.

Support for this podcast also comes from ilumed
ilumed helps Medicare providers practice better medicine so they can get paid in up to three ways. Whether you’re just starting your value-based-care journey or ready to take it to the next level, ilumed can help you do more for your patients while earning more. ilumed offers simple solutions for a complicated industry. Let’s heal healthcare together. Visit ilumed.com to learn more.