))
The one with the Severance TV lessons - Michael Mattson Chief Empathy Officer at Walk A Mile E172
Manage episode 425508770 series 3007501
Inhalt bereitgestellt von Rick Denton. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Rick Denton oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
🎤🎞️Why live in two worlds? “The one with the Severance TV lessons” with Michael Mattson Chief Empathy Officer at Walk A Mile CX in CX Passport Episode 172🎧 What’s in the episode?...
CHAPTERS
0:00 Introduction
1:52 The personal and emotional of insurance
6:28 Emotional Intelligence
8:56 Personal Growth
13:17 Customer Culture in Operational Companies
20:52 Human Connection In Business
22:57 1st Class Lounge
27:53 Which is better? Established customer culture or greenfield?
30:17 Contact info and closing
If you like CX Passport, I have 3 quick requests:
✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport
✅Join other “CX travelers” with the weekly CX Passport newsletter www.cxpassport.com
✅Accelerate business growth📈 by improving customer experience www.ex4cx.com/services
I'm Rick Denton and I believe the best meals are served outside and require a passport
Episode resources:
Michael LinkedIn: https://www.linkedin.com/in/michaelcmattson/
181 Episoden
Teilen
