Conflict Owner's Manual podcast

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Inhalt bereitgestellt von Dr. Deborah Sword, with co-host Tyson Bankert, Dr. Deborah Sword, and With co-host Tyson Bankert. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Dr. Deborah Sword, with co-host Tyson Bankert, Dr. Deborah Sword, and With co-host Tyson Bankert oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.

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100 Episodes WASTED! Fix These 4 Simple Podcast Blunders in Minutes 14:42

vor 8 weeks14:42

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14:42

Is your health and wellness podcast optimized for success, or are crucial oversights holding back your potential? I audited a doctor’s podcast recently and was shocked at what I found. This podcast had over 100 episodes—pretty impressive. However, the whole setup of the podcast had some brutal mistakes that I’m sure were holding this doctor back from seeing bigger results. How can optimizing your podcast's website links transform your show's reach? Are you missing out on SEO benefits that could elevate your visibility? Curious about the impact of professional collaboration on your podcast? Don't let simple mistakes hold you back. Tune in to find out how to turn your podcast into a lead-generating powerhouse! Today’s episode includes: How minor mistakes hinder podcast growth and engagement. Why directing podcast episode links on Apple, Spotify, etc to your own website is ideal. Why collaborating with professional teams can elevate your podcast impact and revenue. How maintaining high production standards enhances credibility, especially in the health and wellness space. How omitting crucial subscription links will limit your audience growth. Why owning a proper domain ensures long-term SEO benefits and authority with search engines. How missing social media links in your show notes makes it difficult for listeners to connect with you. Why understanding and avoiding common mistakes ensures maximum ROI from podcasting efforts. Are you pouring your heart into your podcast but still not seeing the growth you deserve? Download our free guide to unlock your podcast’s full potential and expand your impact: https://eastcoaststudio.com/5mistakes Our LinkedIn: https://www.linkedin.com/company/eastcoaststudio/ Our Instagram: https://www.instagram.com/ecpodcaststudio/…

Conflict Owner's Manual

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We help you use conflict competencies you already have so you can do conflict better.
Our logo is a dandelion because conflict is like a weed you don't want in the garden. But since it's there, you want to know how to manage it, keep it from spreading, and feel good about how you dealt with it.

65 Episoden

#MBA #Society #Relationship #Business #Podcasting Education #Deborah Sword #Conflict #Conflict Competencies #Conflict Resolution #Conflict Analysis #Leadership #Communication

Conflict Owner's Manual

updated vor 3 Tagen

Serie-Home•Feed

65 Episoden

#MBA #Society #Relationship #Business #Podcasting Education #Deborah Sword #Conflict #Conflict Competencies #Conflict Resolution #Conflict Analysis #Leadership #Communication

Alle Folgen

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66 How your self-beliefs grow your conflict competence 4:57

vor 3 Tagen4:57

4:57

What you tell yourself about your conflict competencies is what you believe is true. Are you telling yourself information that will grow your skills? On the conflict competence continuum of skills, where you put your pin will influence and inform how you do conflict. show notes. These scholars research how our beliefs shape our choices in life. * Michael Rousell: Surprise! How Your Brain Secretly Changes Your Beliefs TEDxSalem • January, 2019 https://www.ted.com/talks/michael_rousell_surprise_how_your_brain_secretly_changes_your_beliefs * Doug Lipman: As powerful as stories are, the process of storytelling has great but overlooked power, June, 2023 https://www.youtube.com/watch?v=2Zmc-1rT8kQ *Ethan Kross: Shift: Managing Your Emotions—So They Don't Manage You, 2025 Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

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65 What life experiences inform your conflict competencies? 12:39

vor 6 Tagen12:39

12:39

Everyone experiences conflict, and has ways of dealing with it but some ways are better than others for improving the quality of your relationships. It's never too late to learn more and better ways. Tyson and Deborah share how they learned conflict management, what tools they use most (spoiler - for Deborah, it's conflict analysis), when they began their life's work in managing conflict, and in what ways their backgrounds in family and faith inform their practices. show notes: Ishmael, by Daniel Quinn Bantam/Turner Books, USA, 1992, 266 pages. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

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64 How is self awareness a conflict competency? 3:51

vor 10 Tagen3:51

3:51

"Know thyself!" comes to us as philosophical wisdom from antiquity. Self awareness is a conflict competency that increases your adaptability. The self you know is a learning, growing being who strives for quality relationships. Self awareness can prevent conflict, make you more adaptable to manage different kinds of conflict with different strategies, and improve the quality of the relationship you have with yourself. The more we are able to adapt, the more opportunities we have to be conflict competent. Here are three ways that you achieving self awareness improves your conflict competence. Show notes: Myers Briggs https://www.myersbriggs.org/my-mbti-personality-type/the-16-mbti-personality-types/ Thomas Kilmann https://kilmanndiagnostics.com/overview-thomas-kilmann-conflict-mode-instrument-tki/ https://www.colorado.edu/today/2021/09/21/quiz-find-out-your-conflict-style https://www.ethankross.com/ to manage negative self talk. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

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63 Is your frame big enough to picture your whole conflict? 7:14

vor 13 Tagen7:14

7:14

Everyone has a view of how the world should work according to themselves. Your view is a frame that your holds, among other things, your beliefs, concerns, values, and hopes. But sometimes, your frame rubs wrong against someone else's frame, and oops, conflict happens. That's when a reframe adds a valuable conflict competence. We describe user-friendly ways to look at frames and reframes. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

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62 what's in a name? Quite a lot when it's a conflict 4:04

vor 17 Tagen4:04

4:04

You have habits, everyone does. Habits are patterns of how you behave. Once you recognize how you usually or often react in a conflict you have identified your conflict pattern. Name your reaction pattern, the emotions driving that pattern, and the pattern you'd rather have. Name it, own it, improve it. Show notes Juliet spoke to herself (Act 2, Scene 2) on her balcony, unaware that Romeo was hiding below, watching her rest her cheek upon her hand while she thought of him. ‘Tis but thy name that is my enemy; Thou art thyself, though not a Montague. What’s Montague? It is nor hand, nor foot, Nor arm, nor face, nor any other part Belonging to a man. O, be some other name! What’s in a name? That which we call a rose By any other name would smell as sweet; So Romeo would, were he not Romeo call’d, Retain that dear perfection which he owes Without that title. Romeo, doff thy name, And for that name which is no part of thee Take all myself. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

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61 how to use opportunities to change your conflict 12:05

vor 20 Tagen12:05

12:05

Conflicts unfold over time to become patterns. We discuss the many opportunities to manage, shift, change and reframe conflict patterns. When you change the pattern you improve your conflict competence. Tyson refers to adrienne maree brown: https://adriennemareebrown.net/2015/02/02/trust-the-people/ "if you do not trust the people, they will become untrustworthy." Lao Tzu, Tao Te Ching Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

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60 How do you show curiosity without sounding judgmental? 3:27

vor 24 Tagen3:27

3:27

Does your attachment to your point of view make your good questions sound like judgments? Here are four steps to showing that your curiosity comes from your good intentions. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

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59 How do conflict competencies affect politics? 8:14

vor 27 Tagen8:14

8:14

It's election 2025 tomorrow in Canada, and we discuss conflict competence as a skill in every interaction, as well as necessary for democracy, electioneering, voting, and governing. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

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58 What does it mean to ask "good questions" 5:49

vor 4 weeks5:49

5:49

Defaulting to curiosity rather than judgement is conflict competent. But, what if that curious question still sounds judgemental? We show you how to ask conflict competent questions, so you can diffuse conflict. The article the explains better questions than starting with the word "why" at this link: https://deborahsword.com/a-conflict-analysis-of-why/ Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

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57 What conflict competencies help overcome biased thinking? 14:47

vor 5 weeks14:47

14:47

A bias can make decisions easier. You don't have to think hard if you already know your bias for herbal tea and against caffeinated tea. But when biases cause conflict, or stop you from enjoying the company of friends who hold perspectives you don't share, you'll want some conflict competent hacks to overcome biased thinking. We discuss four of the most common. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

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56 What's the disconnect between your intention and the impact? 5:15

vor 5 weeks5:15

5:15

Have you made a comment that you intended as helpful and been criticized rather than thanked? Depending on how you respond in the situation, the cycle of defensive reaction either escalates or is diffused. You can decide if a conflict happens or not. We discuss two useful conflict competencies and how to use them. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

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55 How do you express vulnerability in your conflicts? 7:18

vor 6 weeks7:18

7:18

You have choices about how and when you let the person you're in conflict with know that you're feeling vulnerable. Since your sense of your vulnerability influences the decisions you make in conflict, it's a conflict competence to be mindful of how vulnerable you feel, and how you choose to express or hide that vulnerability. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

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54 What's on your conflict mental map? 4:31

vor 6 weeks4:31

4:31

Everyone has a mental map of what conflict does or should look like, how it unfolds, and your ideal ending. Not everything on your conflict mental map is conflict competent. What may be on your conflict mental map as one of your strategies may not optimally belong there. Deborah discusses 'deflection' as one strategy that you might want to delete from your conflict mental map. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

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53 How shame impacts your conflict competence 8:52

vor 7 weeks8:52

8:52

Feeling shame doesn't leave you much room for dealing with conflict. Shame fills a lot of space, crowding out empathy and perspective taking. How can you be conflict competent when you're beating up on yourself in shame? We give a few tips. Show notes: Brené Brown, in Rising Strong, writes that vulnerability is “the birthplace of many of the fulfilling experiences we long for—love, belonging, joy, creativity, and trust” (p. xviii) and that “Vulnerability is not winning or losing; it’s having the courage to show up and be seen when we have no control over the outcome. Vulnerability is not weakness; it’s our greatest measure of courage” (p. 4). “The key to moving forward is what we do with our discomfort. We can use it as a door out—blame the messenger and disregard the message. Or we can use it as a door in by asking, Why does this unsettle me? What would it mean for me if this were true?” - Robin Diangelo “Discomfort is a part of slowing down and becoming more present. If we acknowledge and pay attention to it, it means that we’re allowing energy to do what it does naturally which is conflict” - Amelia Meman Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

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52 When conflict competence doesn't 'work' for you 4:43

vor 7 weeks4:43

4:43

Have you taken a conflict course and then not used what you learned? Here's what you're missing when you have the knowledge and don't use it regularly. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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36 How do gossip and conflict relate to each other? 5:51

vor 15 weeks5:51

5:51

Gossip may never interact with conflict, or it may cause it conflict and conflict may cause gossip. What are conflict competent responses when conflict and gossip interact in a feedback loop? Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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35 What are the goals of a Conflict Owner's Manual? 8:24

vor 16 weeks8:24

8:24

A listener asks about Conflict Owner's Manual goals, and we answer with goals, definitions, examples, personal stories and more about conflict competencies that enhance relationships. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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34 Can you trust your judgment in the uncertainty of conflict? 4:52

vor 16 weeks4:52

4:52

Being in a conflict can make you doubt yourself. Conflicts thrive in that uncertainty. Here are 3 tips for trusting your own conflict competence, because what you know may be enough. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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33 When who is to blame becomes the conflict 8:43

vor 17 weeks8:43

8:43

Conflicts often start about one thing and spiral into blaming, with brittle words like "you always" and "you never" and "but you do it too only worse." We discuss whether taking responsibility can change the pattern of blame. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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32 Three conflict competencies from Matthew Bellas 5:25

vor 17 weeks5:25

5:25

Some people are so gifted at getting along that it's a pleasure to know them. Matthew Bellas was one of the those special people. Deborah gives three conflict competency tips she learned from Matthew's maxim in life. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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31 Is conflict competence a "soft" skill 4:14

vor 18 weeks4:14

4:14

Conflict competence is on almost every top ten list for success at work, for relationships and in life. Is conflict competence a hard skill, a soft skill or both? Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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30 What is the role of context in conflict? 6:02

vor 18 weeks6:02

6:02

When conflict happens, it may look like a simple, one or two issue problem between two or three people. Often, there's more going on than appears on the surface. Context is the environment in which conflict moves. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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29 When conflicts outgrow their original boundaries 6:34

vor 19 weeks6:34

6:34

Some conflict start small, like you helpfully mention that someone didn't wash a dish, and whoa, it blows into a contest over who never cleans up and who always leaves a mess everywhere. Maybe you weren't looking at the conflict the same ways from the beginning. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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28 What's the problem with agreeing to disagree? 5:34

vor 19 weeks5:34

5:34

When persuasion and arguing haven't helped heal a disagreement, you might "agree to disagree" and change the subject. Is there a downside to leaving an argument this way? Deborah suggests trying conflict competent options. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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27 Are pessimists more conflict competent than optimists? 5:49

vor 20 weeks5:49

5:49

Both pessimism and optimism have strengths and weaknesses in conflict. There's power in pessimism and value in optimism for the conflict competent. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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26 Is aggression a conflict competency? 4:50

vor 20 weeks4:50

4:50

It's tempting to be aggressive to achieve the conflict outcome you prefer. Deborah demonstrates that there are other approaches that are more likely to get results you want. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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25 Are your conflicts complex, uncertain and heavy with variables? 5:57

vor 21 weeks5:57

5:57

As much as people in conflict want to know the consequences of their decisions before they decide, the answer to most conflict questions is: it depends. There are ways to deal with uncertainty, and improve your conflict competence. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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24 Who is correct when opinions differ? This simple exercise helps you know. 4:05

vor 21 weeks4:05

4:05

Sometimes, when people quarrel about whose opinion is correct and who is wrong, I use a simple easy demonstration. Afterwards, they still might not agree who has the best opinion, but they will agree that each of their opinions depends on where they get their viewpoint. Try this at home, work, socially, or wherever you want to practice your conflict competence. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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23 What should you do when the other person's opinion is 'wrong' 7:44

vor 22 weeks7:44

7:44

Conflicts over disagreeable opinions get personal so fast, and, too often, they get insulting. How can you hold such a wrong opinion, you may ask them? Here's an alternative that lets the discussion over opinions stay civil instead of turning into a fight that heats the house. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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22 Three ways to change your conflict pattern 3:23

vor 22 weeks3:23

3:23

Conflicts follow patterns. Changing your conflict patterns improves your conflict competence. Here are three different approaches to changing your conflict pattern. Try all three. Use whichever works for you. You’ll be glad you did. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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51 Four benefits of doing the work to be more conflict competent 7:05

vor 8 weeks7:05

7:05

Maya Angelou said, “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Pretend you have a private studio audience cheering you on when you make people feel good. Even if people don't reciprocate your efforts to understand them, you still benefit in many ways from listening to them, showing empathy, and having conflict competence. We discuss the benefits that accrue to you. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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50 What you miss when you respond the same to every conflict 6:10

vor 8 weeks6:10

6:10

You may be comfortable avoiding conflict, which is one of the many responses available to you in conflicts. Avoiding would be your pattern and it can work well. Similarly, you may regularly default to one of the other responses, and that would be your conflict pattern. But, if you encounter a new situation, you will want more options. Here are some of the ways that having more conflict responses benefits you. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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49 What to do with conflicts stuck in past experiences, present anxieties, or future fears 8:02

vor 9 weeks8:02

8:02

The words people use can provide insights into what keeps a conflict going. It's a conflict competency to notice the past, present or future tense of words, including your own. Listen to people's word spacers, such as 'er' and 'um' and what words they emphasize or repeat. Even silence or pauses between words can be significant, such as Tyson's 7 second pause while he considers his words. Listening to the actual words, and how they're spoken, raises curiosity about whether something in their past, or context about their present, or concern about their future contributes to the reason(s) the conflict is sticking around. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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48 The difference between presenting issues and real issues in conflict 6:59

vor 9 weeks6:59

6:59

Perhaps you know how to say what you want as an 'I message' rather than a 'you message' to avoid antagonizing the other person. I suggest additional strategies that deepen conversations and also go below any superficial presenting issue to the issue underneath. Communicating about the real issues can deepen the relationship, not just avoid antagonism. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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47 Train your brain for conflict competence 9:36

vor 10 weeks9:36

9:36

Your brain uses your senses to collect data, interpret the information, make a risk assessment, and report to you at the speed of thought. Your brain predicts what is happening, and what might happen, so that you can react. For your reaction to be conflict competent, start with observing your brain do this in real time. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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46 How to decide whether to engage in, ignore or avoid conflict 5:06

vor 10 weeks5:06

5:06

Your values and many other factors influence your decision to engage with conflict, how you engage, or if you won't engage. You have more choices than you know. In making your decisions, ask yourself, How Is This About Me (H.I.T.A.M.) and Why Am I Talking (W.A.I.T.). Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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45 How empathy mapping builds conflict competence 11:55

vor 11 weeks11:55

11:55

When you understand another person, conversations can flow. Perhaps you've heard the expression: 'meet people where they are' and wondered how to do that. We describe empathy mapping and conversation analysis, which are two conflict competent approaches to holistic understanding where people are so you can meet them there. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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44 How to fix talking past each other 5:02

vor 11 weeks5:02

5:02

Some conversations just miss; you aren't on the same wavelength, no one seems to listen, and you feel verbally attacked. There are two conflict competence skills that get those heated debates back on track. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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43 What conflict competent tools deal with bullies? 10:50

vor 12 weeks10:50

10:50

Bullies exert power over someone, perhaps to achieve a goal, and perhaps that goal is simple intimidation for selfish rewards. The bully's target has little control over an uneven and unfair conflict that the bully instigates. But, the targeted person can use conflict competent strategies that might change the bully's behaviour. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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42 How assumptions, beliefs and intentions interact in conflicts 3:35

vor 12 weeks3:35

3:35

Intentions are invisible. We predict and assume what someone intends, and then act as if what we believe is true. Game on for conflict. There are conflict competent approaches to clarifying someone's intention before we react as if what we assume is true. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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41 How to be conflict competent when provoked 13:41

vor 13 weeks13:41

13:41

There are many common statements that trigger conflict. We give strategies for how you can respond when someone pushes your buttons. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

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40 Are any ghosts haunting your conflict? 4:44

vor 13 weeks4:44

4:44

If someone is trying to insert themselves into your conflict, they're like a conflict ghost. They aren't parties to the conflict, but they want to influence it anyway. Here are suggestions for conflict competent strategies to exorcise the ghost who wants to tell you how to run your conflict. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

1
39 Why you might be reluctant to apologize 6:14

vor 14 weeks6:14

6:14

Is there a downside to apologizing? What if your apology isn't accepted? We discuss the conflict competence you gain when you take a chance to offer an apology. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

1
38 What's more effective than calling out someone you disagree with? 5:03

vor 14 weeks5:03

5:03

It's fast and easy to call out someone for an opinion or action, but is it effective? There are more conflict competent and effective steps than calling out. Deborah recommends Dr. Loretta Ross's new book, Calling In: how to start making change with those you'd rather cancel. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

Conflict Owner's Manual

1
37 What if you are given an "either this or that" forced choice? 9:33

vor 15 weeks9:33

9:33

Sometimes only two options exist, and neither is ideal. Sometimes, you can expand your choices. If you want better options, can you make the options better? We discuss how. Send us a text. We love hearing from you. Dr. Deborah Sword is a conflict specialist with decades of experience and training to share. Please subscribe to our podcast, like it, share it, leave comments (we love comments), ask questions and suggest topics you'd like to hear. Thank you for listening.…

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