Welcome to Defining Hospitality, the podcast focused on highlighting the most influential figures in the hospitality industry. In each episode we provide 1 on 1, in depth interviews with experts in the industry to learn what hospitality means to them. We feature expert advice on working in the industry, behind the scenes looks at some of your favorite brands, and in depth explorations of unique hospitality projects. Defining Hospitality is hosted by Founder and CEO of Agency 967, Dan Ryan. W ...
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Our podcast features Wednesday and Friday shows that focus on news, rumors, history, vacation planning & tips, Disney resorts, theme parks, attractions, restaurants, dining, runDisney, and much more. Grab your magic bands, your Mickey ears, and Join hosts Vickie and Stephanie as they take you on a journey to the vacation kingdom of the world!
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Pioneering a Stand Alone Vision - Mary Alice Palmer - Defining Hospitality - Episode # 175
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In this episode of Defining Hospitality, Dan Ryan meets with Mary Alice Palmer, the Global Creative Director and Founding Principal at ROAM Interior Design. The conversation focuses on the innovative decision by HKS to spin out ROAM as a standalone design firm. Mary Alice shares insights into her career, mentorship influences, and the strategic con…
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#976 - Hump Day Rumors & News
43:23
43:23
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43:23
Join our crew as they dish out the latest news and rumors. Be sure to stay in the know and up to date on all things Disney and much more! Follow us on all our social media accounts on Facebook and on Twitter at @Mousecapadespod. Thinking about being a guest on our show, or have a question or comment? Contact us anytime via text or phone at 636-373-…
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#975 - Our Favorite Times to Visit Disney
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39:35
In this episode Vickie and Chrissy discuss many of the festival offerings at Disney, as well as what times of the year they prefer to visit the parks. With the introduction of hard-ticketed events and special parties, it has changed the way some people "do" Disney. They'll talk through it all and give you recommendations based on their experience o…
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Hospitality Beyond Four Walls - Paul McElroy - Defining Hospitality - Episode # 174
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Dan welcomes Paul McElroy, Executive Vice President of Design and Construction at Lucid, Highgate’s in-house design studio, onto today’s episode where they dive into the transformative power of sustainability within the hospitality industry. Paul emphasizes the critical role of small changes and conversations, the significance of detailed project m…
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#974 - Hump Day Rumors & News
36:17
36:17
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36:17
Join our crew as they dish out the latest news and rumors. Be sure to stay in the know and up to date on all things Disney and much more! Follow us on all our social media accounts on Facebook and on Twitter at @Mousecapadespod. Thinking about being a guest on our show, or have a question or comment? Contact us anytime via text or phone at 636-373-…
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#973 - Little Known Facts About Disney
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33:40
In this episode Vickie and Rebecca talk through several little known facts about Disney. It could be anything from movies, animation, or the man himself - Walt Disney! You may have heard some of these stories and rumors, but others might come as brand new information to you. That's the fun of it! They'll hit on some interesting and intriguing facts…
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Small But Mighty Hospitality - Sonja Haviland/Haley Mistler - Defining Hospitality - Episode # 173
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53:41
In this episode, Dan Ryan interviews Sonja Haviland and Haley Mistler, Co-Founders of Superette Studio. They discuss their six-year journey in the hospitality design industry, highlighting key projects such as the Napa Valley Lodge and The Lodge at Bodega Bay, the latter of which was awarded Condé Nast Traveler's Reader's Choice - Best Hotel in the…
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#972 - Hump Day Rumors & News
36:57
36:57
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36:57
Join our crew as they dish out the latest news and rumors. Be sure to stay in the know and up to date on all things Disney and much more! Follow us on all our social media accounts on Facebook and on Twitter at @Mousecapadespod. Thinking about being a guest on our show, or have a question or comment? Contact us anytime via text or phone at 636-373-…
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#971 - WDW 15 Years Of Changes
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33:33
In this episode Vickie and Brad delve into some of the changes that have transpired at Walt Disney World over the past 15 years. We're definitely not in Kansas anymore, Dorothy! Some changes have been small in nature or just minor, cosmetic changes. Others, however, have either been complete overhauls or entirely new lands/worlds that have been int…
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Crafting Unique Hospitality Experiences - Scott Williams - Defining Hospitality - Episode # 172
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49:40
Today Scott Williams, the Chief Development and Brand Officer at Main Street Hospitality, joins host Dan Ryan to unpack the essence of hospitality through empathy, connection, and innovation. Drawing from his extensive background in media and branding, Scott offers valuable insights on creating genuine guest experiences and the parallels between th…
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#970 - Hump Day Rumors & News
41:52
41:52
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41:52
Join our crew as they dish out the latest news and rumors. Be sure to stay in the know and up to date on all things Disney and much more! Follow us on all our social media accounts on Facebook and on Twitter at @Mousecapadespod. Thinking about being a guest on our show, or have a question or comment? Contact us anytime via text or phone at 636-373-…
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#969 - Listener Questions (Brad talks Music / Vickie talks Travel Agency)
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38:36
In this episode Vickie and Brad answer listener questions from Angel! First, Brad speaks to the show music/clips and the process he goes through when choosing those. More goes into it than you may think. Secondly, Vickie speaks to her journey to becoming a travel agent and the factors that led to that over many years. Hopefully this gives more insi…
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Bridging Cultures with Hospitality - Marion Emmanuelle Bullôt - Defining Hospitality - Episode # 171
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54:15
In this episode, we explore the essence and impact of hospitality in various contexts. Dan interviews Marion Emmanuelle Bullôt, the Managing Partner of AvroKO Hospitality Group. The conversation dives into Marion's career journey, starting from her early days in France, her influential experience with Gordon Ramsay, to her current role where she ov…
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#968 - Hump Day Rumors & News
38:01
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38:01
Join our crew as they dish out the latest news and rumors. Be sure to stay in the know and up to date on all things Disney and much more! Follow us on all our social media accounts on Facebook and on Twitter at @Mousecapadespod. Thinking about being a guest on our show, or have a question or comment? Contact us anytime via text or phone at 636-373-…
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#967 - Rebecca's WDW Solo Trip #2
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35:17
In this episode Vickie chats with Rebecca about her recent solo trip #2 this year to WDW! She got to enjoy some magical events and experiences in the parks on this particular trip, not to mention some great rides, attractions, and food! This one is sure to give you all the autumn "feels", so join us as she tells us all about it! Follow us on all ou…
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Sustainable Design and Innovation - Defining Hospitality - Episode # 170
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42:59
Today’s episode provides listeners access to a session from Hospitality Sustainable Design Collaborative that Dan Ryan recently got to speak during. The webinar emphasizes the importance of sustainability in the hospitality industry. Collaborating with Marriott, Hilton, Hyatt, and Highgate Hotels, the initiative aims to educate industry professiona…
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#966 - Hump Day Rumors & News
44:47
44:47
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44:47
Join our crew as they dish out the latest news and rumors. Be sure to stay in the know and up to date on all things Disney and much more! Follow us on all our social media accounts on Facebook and on Twitter at @Mousecapadespod. Thinking about being a guest on our show, or have a question or comment? Contact us anytime via text or phone at 636-373-…
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#965 - If We Could Turn Back Time
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41:07
In this episode Vickie, Jeana, and Chrissy talk about the glory days and what they would bring back at Walt Disney World and Disneyland if they had the power to turn back time. Mullets or short-shorts don't make this list, but I'm sure many of these things that are on their list is also on your "bring back" list too! It's nice to reflect on some of…
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#964 - Hump Day Rumors & News
34:38
34:38
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34:38
Join our crew as they dish out the latest news and rumors. Be sure to stay in the know and up to date on all things Disney and much more! Follow us on all our social media accounts on Facebook and on Twitter at @Mousecapadespod. Thinking about being a guest on our show, or have a question or comment? Contact us anytime via text or phone at 636-373-…
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Leadership in Design: Intern to Principal - Alessia Genova - Defining Hospitality - Episode # 169
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In this episode of Defining Hospitality, Dan interviews Alessia Genova, a noted interior design expert in the hospitality industry. Alessia shares her inspiring journey from starting as an intern at Tihany Design to becoming the company's principal and managing partner. With over 15 years of experience, Alessia discusses her passion for hospitality…
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#963 - Would You Rather
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29:47
In this episode Vickie and Brad walk through some quite interesting match-ups and discuss the pros/cons of each choice. From old to new and everything in between, be sure to join us for this one! We certainly have our favorites and doing the comparisons in this "Would You Rather" format definintely helps reveal what your true favs/must-dos really a…
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#962 - Hump Day Rumors & News
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33:51
Join our crew as they dish out the latest news and rumors. Be sure to stay in the know and up to date on all things Disney and much more! Follow us on all our social media accounts on Facebook and on Twitter at @Mousecapadespod. Thinking about being a guest on our show, or have a question or comment? Contact us anytime via text or phone at 636-373-…
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Bringing Excitement to Every Space - Natalia Miyar - Defining Hospitality - Episode # 168
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58:03
Today, host Dan Ryan speaks with Natalia Miyar, an experienced architect and designer with a global footprint and the Founder of Natalia Miyar Atelier. Natalia shares her journey from studying art history to establishing a successful design studio focusing on both high-end residential and hospitality projects. They discuss her design philosophy, th…
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#961 - Barrett Family WDW Trip
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58:52
In this episode Vickie and Matt interview Sarah Barrett about her family's recent trip to WDW! There were some pretty magical moments in this trip and a lot of great memories! Do not miss this one! Follow us on all our social media accounts on Facebook and on Twitter at @Mousecapadespod. Thinking about being a guest on our show, or have a question …
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Blurring Lines: Architecture and Hospitality - Foreman Rogers - Defining Hospitality - Episode # 167
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52:55
In this episode, Dan sits down in person with Foreman Rogers, Principal at Blur Workshop, to discuss his career in hospitality design and the firm's recent milestone of celebrating their 10th anniversary! Foreman shares insights on the founding of Blur Workshop, the significance of blurring the lines between architecture and interiors, and the impo…
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#960 - Hump Day Rumors & News
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39:45
Join our crew as they dish out the latest news and rumors. Be sure to stay in the know and up to date on all things Disney and much more! Follow us on all our social media accounts on Facebook and on Twitter at @Mousecapadespod. Thinking about being a guest on our show, or have a question or comment? Contact us anytime via text or phone at 636-373-…
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Crafting Authentic Southern Hospitality - Amy Michaelson Kelly - Defining Hospitality - Episode # 166
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51:40
In this episode, Dan Ryan interviews Amy Michaelson Kelly, a former litigator turned hotel developer and Principal of Hatteras Sky. Amy shares her path from practicing law to creating unique hospitality experiences in Asheville, North Carolina. She’s developed the Radical and Zelda Dearest hotels, both providing unique hotel experiences. Amy discus…
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#959 - Keep It, Change It, or Dump It
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48:25
In this episode Vickie, Jeana and Brad have some fun talking about numerous rides, food and attractions that they'd like to see changed, kept, or dumped! Some of these matchups were brutal! I'm sure many listeners may not agree with our final decisions, but that's the fun of it! If you have ideas on what you'd like to see Disney keep, change, or du…
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#958 - Hump Day Rumors & News
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42:09
Join our crew as they dish out the latest news and rumors. Be sure to stay in the know and up to date on all things Disney and much more! Follow us on all our social media accounts on Facebook and on Twitter at @Mousecapadespod. Thinking about being a guest on our show, or have a question or comment? Contact us anytime via text or phone at 636-373-…
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#957 - Listener Kim's WDW Trip
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43:55
In this episode Vickie and Rebecca interview to listener Kim about her and her husband's recent trip to WDW! Kim talks about the many things they were able to do, as well as what did and did not go exactly to plan. There's some great tips here on how to "do" Disney and get the most out of your visit to the mouse house! Be sure to join us! Follow us…
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#956 - Hump Day Rumors & News
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45:42
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45:42
Join our crew as they dish out the latest news and rumors. Be sure to stay in the know and up to date on all things Disney and much more! Follow us on all our social media accounts on Facebook and on Twitter at @Mousecapadespod. Thinking about being a guest on our show, or have a question or comment? Contact us anytime via text or phone at 636-373-…
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#955 - Brad & Vickie's "No Park" Trip to WDW
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44:11
In this episode Vickie and Brad talk about their very recent "no parks" trip to WDW - just the two of them! This was a relaxing getaway and time to be together before the craziness of the school year started again. They have been doing these "no park" trips for several years and they highly recommend! Even though they were never in a Disney park on…
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#954 - Hump Day Rumors & News
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38:17
Join our crew as they dish out the latest news and rumors. Be sure to stay in the know and up to date on all things Disney and much more! Follow us on all our social media accounts on Facebook and on Twitter at @Mousecapadespod. Thinking about being a guest on our show, or have a question or comment? Contact us anytime via text or phone at 636-373-…
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#953 - Matt's Family Disney Trip
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33:50
In this episode Vickie interviews Matt about his family's recent trip to WDW! They did this trip a bit differently than they have in the past, but it was still packed with fun and all the feels! This is a good one, so be sure to join us and live vicariously through the chrnoicles of Matt's stories! Follow us on all our social media accounts on Face…
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#952 - Hump Day Rumors & News
33:11
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33:11
Join our crew as they dish out the latest news and rumors. Be sure to stay in the know and up to date on all things Disney and much more! Follow us on all our social media accounts on Facebook and on Twitter at @Mousecapadespod. Thinking about being a guest on our show, or have a question or comment? Contact us anytime via text or phone at 636-373-…
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#951 - Why You Should Visit Branson, MO
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In this episode Vickie and Brad chat about Branson, MO and why you might want to consider a visit there. They also compare and contrast some key elements between Branson and Disneyland/Walt Disney World. Be sure to join us! Follow us on all our social media accounts on Facebook and on Twitter at @Mousecapadespod. Thinking about being a guest on our…
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Hospitality Through Empathy - Malcolm Berg - Defining Hospitality - Episode #165
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Today, Dan finally gets to sit down and talk with Malcolm Berg, who is not only a designer, but an entrepreneur who founded Edge of Architecture. He is all about pushing the boundaries and innovating to the next degree. Malcolm provides his insights on hospitality and how important it is to bring empathy and human connection to the forefront of des…
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#950 - Hump Day Rumors & News
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33:50
Join our crew as they dish out the latest news and rumors. Be sure to stay in the know and up to date on all things Disney and much more! Follow us on all our social media accounts on Facebook and on Twitter at @Mousecapadespod. Thinking about being a guest on our show, or have a question or comment? Contact us anytime via text or phone at 636-373-…
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#949 - Jeana and Abby's WDW Trip
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40:17
In this episode Vickie chats with Jeana and Abby about their recent trip in WDW! There was lots of fun to go around in this trip from food, rides, parades, and more! Be sure to join us to hear all about it! Follow us on all our social media accounts on Facebook and on Twitter at @Mousecapadespod. Thinking about being a guest on our show, or have a …
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