Working With Customers To Realize Value Through Customer Success

We The Sales Engineers: A Resource for Sales Engineers, by Sales Engineers

Inhalt bereitgestellt von Ramzi Marjaba. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Ramzi Marjaba oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.

6M ago 54:46

MP3•Episode-Home

At the ground level, we all put our heads down and work. We demo, discover, and manage support calls. How we do all that is the tactical work. But what about the strategy? How do we move an entire organization from reactive to proactive? How does the organization incentivize people, or in other words, how do they line up their interests with their employee’s interests?

These are some topics I discussed with Fadi Bassil, the VP of Support at Incorta. Fadi is a fellow Lebanese, but that’s not what’s important. What’s important is what he has been able to achieve in such a short period since moving to the UK. Taking a step back, humbled himself, so he could move forward to where had a big impact on his organization and his company.

show notes: https://wethesalesengineers.com/show310

324 Episoden

#Application #Customer #Relations #Technical #Ramzi Marjaba #Careers #Sales #Business #Marketing #Engineering #Consulting