Scaling Salad House: Technology, Operations, and Lessons Learned

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian speaks with Jarrod Bravo from Salad House. They discuss how Jarrod navigated the growth of Salad House from a single pizza restaurant to a prominent salad-focused brand across the northeast. Key topics include the importance of effective training, refining the menu based on data, and leveraging technology stacks like Toast POS and Ovation for operational efficiency and customer feedback. Jarrod shares insights on their journey to franchising, overcoming early challenges, and future growth plans. This episode is a valuable listen for anyone interested in scaling a restaurant brand through technology and effective operations.

00:00 Salad House

01:10 Introduction and Guest Introduction

01:48 The Early Days of Salad House

02:33 What Makes Salad House Unique

04:02 The Founder’s Story

06:08 Challenges and Growth

07:36 Franchising Journey

09:35 Tech Stack Evolution

19:06 Discussing the Tech Stack

19:47 Customer Review Platform: Ovation

22:18 Streamlining the Menu

25:05 Franchising and Growth

26:37 Personal Stories and Success

30:49 Signature Dishes and Unique Selling Points

32:48 Conclusion and Contact Information