Tough Love vs. Positive Reinforcement

Sparky Life

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In this episode of the Sparky Life we dive deep into the current ideals and approaches to building crews and apprenticeships in the skilled trades. Join us as we welcome back the incredible Chessa Trimble, a sister Sparky, to discuss the challenges and opportunities in the construction industry.
We explore the concept of "tough love" in training and whether it truly produces great employees. Chessa shares her personal experiences and insights on the importance of positive reinforcement and constructive criticism in fostering a productive work environment. We also touch on the impact of workplace culture on employee retention and performance, backed by research from the University of Warwick and Harvard Business Review.
Discover the significance of creating a supportive community in the trades, the need for change in outdated training methods, and how to empower apprentices to thrive in their careers.
Tune in for an engaging conversation that challenges the status quo and advocates for a more positive and respectful approach to training in the skilled trades.
00:00:00 - Introduction to Skilled Trades and Apprenticeship
00:00:46 - Guest Introduction: Chessa Trimble
00:02:10 - The Concept of Tough Love in Training
00:04:11 - Criticism vs. Constructive Feedback
00:06:40 - The Importance of Positive Reinforcement
00:10:30 - Balancing Feedback: The Star Wish Star Technique
00:12:30 - The Impact of Workplace Environment on Productivity
00:19:10 - Changing Mindsets in the Construction Industry
00:24:10 - The Role of Appreciation in Employee Retention
00:28:07 - Personal Experiences in Apprenticeship
00:31:39 - Improving Onboarding and Training in Skilled Trades
00:34:27 - Conclusion: Promoting Positivity in the Trades
Quotes:
1 - "You can't have tough love and not have any praise. Otherwise, that's where you get these worn down, burnt out employees."
2 - "The sandwich technique... is about being thoughtful and using the knowledge that we have about our behavior and mindset and psychology to benefit your crew."
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