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Better Bedside Manner: Treating Patients with Kindness, Decency, and Humor
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In this episode, Dr. Brad Miller and Deb Krier discuss bedside manners and treating patients with dignity and respect in a doctor-patient relationship. They highlight the need for healthcare professionals to prioritize patient dignity and empathy. By fostering a more humanizing experience, healthcare professionals can improve patient outcomes and create a more positive healing environment.
Visiting the doctor isn't always the most enjoyable thing to do when you have cancer or any other medical treatment.
Dr. Brad shared his experience of going back to the doctor again after 10 years. His sleep apnea has caused him to struggle with it his entire life, so his doctor advised him to come back. With that appointment, he experienced a humorous conversation with his doctor. He realized from that visit that dignity, respect, and being personable are important in the doctor-patient relationship.
Deb also talked about her experience firing multiple doctors because they did not get along. She went to a doctor who advised her to listen and not speak. Without even reviewing Deb's records, the doctor merely gave her the typical medical advice.
Because of these experiences, Dr. Brad and Deb have seen the importance of treating people with decency and respect. Some patients may have been on the verge of giving up. However, when they receive respect and dignity, things might occasionally go entirely the other way.
Warm human communication and connection make a world of difference. Deb emphasized the importance of introducing yourself and learning the other person's name. Establishing that relationship right at the very start will last the whole time. As Deb’s mother used to say, smile and say thank you.
Relationships, humor, and hope are all related to healing because it is connected to being human. Living a life of respect and dignity is a necessary part of being human.
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