Season 2. Ep. 17 - Interview with Elerts

No Grey Zone Podcast

Kathryn Marsh & Melissa Hoppmeyer are prosecutors with over two decades of experience between them, specializing in child abuse, sexual assault and domestic violence crimes. They are also co-founders of Right Response Consulting, an agency that provides training and in the areas of sexual assault, sexual harassment and human trafficking as well as developing policies and procedures for businesses and educational institutions.
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ELERTS was founded on the belief that while “See Something Say Something” is easy to understand, it is not so easy to report a concern. Telephone calls are an inefficient reporting medium and many people do not want to make a phone call to report a concern. The growing popularity of smartphones enabled ELERTS to create an easy-to-use communication platform that lowers the barrier to report something. ELERTS is dedicated to delivering rapid situation awareness and actionable information to Operations Centers that utilize our platform.
ELERTS is a two-way incident management system deployed at the Operations Centers of our customers. Safety concerns, maintenance issues, and customer experience concerns are quickly routed to the appropriate Operations Center. A 2-way real-time chat is established between a dispatcher and the person reporting the problem. Nearby resources, can be displayed to a dispatcher, providing enhanced situation awareness.

Chris Russo- is a lifelong First Responder and is highly decorated, having received numerous awards, including Massachusetts’ highest “Medal of Honor,” recognizing his outstanding career in fire services, incident response and public safety education. For the past seven years, Chris served as Deputy Fire Chief of Hull, Massachusetts and was promoted to Chief of Department in January 2015. He has personally been involved in many high profile events, including the Response and Reconnaissance team at Ground Zero 9/11, the Response team at Worcester Cold Storage Fire, the rescuing of several Kayakers trapped in the Weir River Culvert, the rescue of 175 people from a commuter boat in Boston Harbor and many more emergency incidents.

Ed English - is a successful serial entrepreneur. Prior to ELERTS, Ed served as CEO of interMute, a computer security company that was a pioneer in anti-spyware software and which was acquired by Trend Micro. Ed has an extensive background in product creation, computer networking, e- commerce and establishing OEM sales channels and partnerships. Ed has overseen the development of – and brought to market – products for retail, small business and enterprise customers. Early in his career, Ed programmed computer chess and several video games, including Frogger, for the Atari 2600.
(Company information and bios from elerts.com)

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Phone: [phone]
Podcast Music:
I'm Just Good by Johny Grimes https://soundcloud.com/johny-grimes
Creative Commons — Attribution 3.0 Unported — CC BY 3.0
Free Download / Stream: http://bit.ly/im-just-good
Music promoted by Audio Library https://youtu.be/2wrYUBtrjGM br> https://www.youtube.com/watch?v=JZ1maOwEZy0