Episode 4: Mission Critical– Do You Have The Right People in the Right Role?

Make Moments That Matter Podcast

Find out the importance of having the right people in the right roles on your team, and how to identify when someone is (or is not) a good fit for your company’s core values.

Hey there, saucy listeners!

Episode 4 is all about Making Moments That Matter for your team, which - in turn - helps to create a better customer experience (happy team = better results = happier clients). To do this, business leaders need to focus on aligning people on your team with the right roles.

Our dynamic duo and Sauce Agency Growth Guides, Kim and Shawn, discuss the importance of clear and aligned core values, and how to identify when someone is (or is not) a good fit for those values. They emphasize the need to hire slowly and fire quickly, while also acknowledging that mistakes will be made along the way. As always, your hosts share personal experiences from their pasts, including hiring, firing, and transitioning employees into different roles within their companies. They also touch on the importance of having a clear strategy for employees to work towards achieving goals.

They spill the beans on using the "people analyzer" tool during recruitment and after hiring. Other strategies and topics on the table today include: regular check-ins with their team; nailing recruitment culture; setting clear processes; and documenting processes to help spot any people or process hiccups.
Shawn and Kim are all about getting the A-team in place! They discuss the magic of diverse hiring and snagging talent who have an entrepreneurial spark.

As always, it’s all about making moments that matter for customers and your team, and letting employees have a say in defining their “obsessions” is key! In summary, putting the right peeps in the right spots is a must for making moments that matter at YOUR company. Tune in to find out how! It’s about to get saucy, friends.