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Cultivating a Healthy Support Team with Suneet Bhatt
Manage episode 454754752 series 3565799
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In this episode of Happy to Help, we dive into the essentials of building a thriving customer support team that’s both happy and productive! We sit down with special guest Suneet Bhatt, a leadership expert dedicated to helping people and organizations reach their full potential.
Suneet shares actionable insights from his “Happy, Proud, Not Yet Satisfied” workshop, offering powerful strategies for preventing burnout, encouraging personal growth, and empowering customer support teams to be their best. Learn why fostering empathy, promoting healthy work-life boundaries, and supporting personal well-being are crucial to long-term success for any support specialist.
Whether you’re a manager seeking ways to uplift your team or a customer support professional looking to create sustainable work habits, this episode will provide you with practical tips to build resilience, boost morale, and ensure your team feels truly supported.
We want to hear from you! Share your support stories and questions with us at happytohelp@buzzsprout.com!
To learn more about Buzzsprout visit Buzzsprout.com.
Thanks for listening!
Kapitel
1. Supporting Your Customer Support Team (00:00:00)
2. Welcome Suneet Bhatt (00:05:16)
3. Highly Valuing Customer Support Teams (00:12:00)
4. Happy, Proud, Not Yet Satisfied (00:15:31)
5. Healthy Support Teams & Happy Customers (00:23:57)
6. Managing Empathy in Customer Support (00:32:48)
7. Building Healthy Support Team Environments (00:36:46)
8. SIRL: Connecting with Customers (00:43:37)
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