Navigating the Multigenerational Workforce with Emotional Intelligence with Darryl Owens

Good Morning, HR

In episode 147, Coffey talks with Darryl Owens about navigating the multigenerational workplace with emotional intelligence.

They discuss the importance of emotional intelligence (EQ) in the workplace; the five components of emotional intelligence; the impact of the pandemic lockdown on EQ; current challenges in multigenerational workplaces; how emotional intelligence affects communication; understanding the social DNA of each generation; and what leaders can do to foster an emotionally intelligent workplace across remote and multigenerational teams.

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If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.

About our Guest:

Darryl Owens is owner and CEO of Blue Palmetto Training which specializes in upskilling today's workforce for maximum performance. Darryl retired from AT&T with 27 years experience in Sales, Training, Performance Development and Analytics. Darryl is also the School Board President of Kennedale ISD.

Darryl Owens can be reached at:

www.bluepalmettotraining.com

https://www.linkedin.com/in/darryl-owens-shep-30868438/

https://www.facebook.com/search/top?q=blue%20palmetto%20training%20%26%20development

About Mike Coffey:

Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.

In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.

Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.

Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.

Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association.

Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.

Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).

Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.

Learning Objectives:

1. Identify the components of emotional intelligence.

2. Analyze the impact of generational differences on emotional intelligence in teams.

3. Develop strategies to cultivate emotional intelligence across remote and multigenerational teams.