ENC340 – Workflow Learning at McKinsey: Solving Global Performance Challenges

Education NewsCast

In this episode, Malwina Karolczyk-Sliwa who is Learning Manager at McKinsey shares her insights about workflow learning and performance support. Malwina shares her definition of workflow learning, discusses use cases like onboarding or to improve consistency and business continuity. Malwina also shares a real life case study about a digital coach for new hires. She offers practical tips for implementation of performance support and provides a glimpse into the future of workflow learning. Malwina presented this topic also at Online Educa Berlin, so we are happy to share it to a wider audience via the EducationNewscast Podcast.

Links

Malwina Karolczyk-Sliwa on LinkedIn: https://www.linkedin.com/in/malwinakarolczyk-sliwa/
Article on Rapid workflow and task analysis: https://www.learningguild.com/pdf/2/062502dst.pdf
Podcast: Learning in the Workflow – Updates and Tips for Performance Practitioners with Bob Mosher: https://podcast.opensap.info/education-newscast/2022/11/28/enc222-learning-in-the-workflow-updates-and-tips-for-performance-practitioners-with-bob-mosher/
Podcast: Update on Workplace Learning, Human Performance and Productivity with Charles Jennings: https://podcast.opensap.info/education-newscast/2023/07/10/enc254-update-on-workplace-learning-human-performance-and-productivity-with-charles-jennings/
Blog post on the 5MoN website: Methodology Matters: Rethinking Learning Objectives: https://blog.5momentsofneed.com/2022/04/methodology-matters-rethinking-learning.html
Podcast, where Bob Mosher explains it: The Power of a Well-Facilitated RWA!: https://performancematters.podbean.com/e/the-power-of-a-well-facilitated-rwa/
OEB Berlin December 3-5: https://oeb.global/

Kapitel

1. Start (00:00:06)

2. Introduction Malwina Karolczyk-Sliwa (00:00:43)

3. Workflow Learning (00:01:57)

4. Use Cases (00:03:23)

5. Workflow learning and other formats (00:13:54)

6. AI agents (00:15:13)

7. Awards (00:17:18)

8. Tips (00:19:18)

9. Frameworks (00:23:11)

10. Future of workflow learning (00:24:33)

11. Malwina's narratives, learning tips and -hacks (00:28:37)

12. Good Bye (00:31:18)