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Ep. 2: Employee Empowerment
Manage episode 503080162 series 3672893
Inhalt bereitgestellt von Crowne Plaza. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Crowne Plaza oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
Join Sharon Kilmartin, Regional Director of Operations at IHG, based at the Crowne Plaza® Ravinia (Americas), Mike McCarthy, Vice President of Operations and Development at Sharcon Hotel Management and GM Crowne Plaza® Dulles and Mark Tasker, GM at the Crowne Plaza® Liverpool City Center as they discuss employee empowerment.
Resources:
Empowerment Agreement
Crowne Plaza® “Connected to You” Culture Hub
Access via the Brand Services & Tools Page on IHG University.
- Log on with Merlin ID
- Select Region
- Select Crowne Plaza
- Column 1: Service Culture Hub
- Select Language
Meet the Host & Guests:
Host: Sharon Kilmartin has been with IHG Hotels & Resorts for over 35 years and has a wealth of experience to share. Sharon has a passion for equipping the Crowne Plaza® community of colleagues.
Want to connect with Sharon? LinkedIn
Guest: Mike McCarthy is the Vice President of Operations & Development for Sharcon Hotel Management. Mike is a proven hospitality professional with a talent for team development and hotel performance.
Want to connect with Mike? LinkedIn
Guest: Mark Tasker is the General Manager at the Crowne Plaza® Liverpool City Center. Mark has vast experience in revenue optimization, strategic planning, improving operational efficiency, team building and project management.
Want to connect with Mark? LinkedIn
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