Road Sodas podcast

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The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

1
#697: Building the total experience for customers with AJ Joplin, Forrester 24:10

vor 5 Tagen24:10

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24:10

Does your AI-based interface talk to customers the way a real person would or is it tech for tech’s sake? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility is less about bolting on new features just because the tech is available and more about making tomorrow’s experiences feel intuitive and natural to the end customer using them. Today we’re diving into designing for the future of experiences with AJ Joplin, Senior Analyst at Forrester. About AJ Joplin AJ is the lead analyst for Forrester’s research on experience design (XD), design organizations, and design leadership. Helping XD and customer experience (CX) leaders develop and deliver on research-based strategy is AJ’s professional passion. She has observed that the most effective organizations combine clear purpose with the right people and leverage systems to clarify decision-making, prioritization, and workflows. AJ also has years of workshop facilitation experience in human-centered design and design thinking. Using her professional coaching skills, AJ bring clients through ambiguity and into alignment on what matters and what’s next. Resources Forrester: https://www.forrester.com https://www.forrester.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 " Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

Road Sodas explicit

Serie-Home•Feed

Two guys from the woods of Maryland telling stories.

@roadsodaspod on instagram.

Correspondence? Comments? Improvements? How dare you.

Email us at roadsodaspod@gmail.com

Hosted on Acast. See acast.com/privacy for more information.

226 Episoden

#Comedy #Ben and Jimbo #Americana #Stories #Road #Sodas #Friends #Boston #Massachusetts #Maryland #Society #Lifestyle #Drink #Go To Sleep #Drug #Milk #Cream

Road Sodas explicit

updated vor 4 Tagen

Serie-Home•Feed

Two guys from the woods of Maryland telling stories.

@roadsodaspod on instagram.

Correspondence? Comments? Improvements? How dare you.

Email us at roadsodaspod@gmail.com

Hosted on Acast. See acast.com/privacy for more information.

226 Episoden

#Comedy #Ben and Jimbo #Americana #Stories #Road #Sodas #Friends #Boston #Massachusetts #Maryland #Society #Lifestyle #Drink #Go To Sleep #Drug #Milk #Cream

Усі епізоди

Road Sodas

1
Pee Pee Poo Poo 1:05:17

vor 4 Tagen1:05:17

1:05:17

The fellas are back and fella-er than ever. This week they discuss old classics like Pretzel Goldfish and the Big Lebowski and new topics like Awesome Sauce Goldfish and the Big Lebowski. @roadsodaspod on instagram Correspondence? Comments? Improvements? How dare you. Email us at roadsodaspod@gmail.com Hosted on Acast. See acast.com/privacy for more information.…

Road Sodas

1
Poo Poo Pee Pee 1:01:20

vor 11 Tagen1:01:20

1:01:20

Whoops, I never uploaded this one. Sue me! Do it! Sue me and take my money! Tune in! Also, finally get the answer to that age old question, "sue me?" @roadsodaspod on instagram Correspondence? Comments? Improvements? How dare you. Email us at roadsodaspod@gmail.com Hosted on Acast. See acast.com/privacy for more information.…

Road Sodas

1
Hot Dog Flavored Hot Dog 52:59

vor 23 Tagen52:59

52:59

H O T D O G S, hot dogs are the fucking best! Sung to the tune of Hot to Go and we've got another summer banger on our hands folks. Tune in! Also, finally get the answer to the age old question, "why are they listening to Chapell Roan?" @roadsodaspod on instagram Correspondence? Comments? Improvements? How dare you. Email us at roadsodaspod@gmail.com Hosted on Acast. See acast.com/privacy for more information.…

Road Sodas

1
Goldfish Extended Universe 23:38

vor 5 weeks23:38

23:38

This one is short, just like your balls. Nailed it. Tune in! Also, finally get the answer to that age old question, "my balls?" @roadsodaspod on instagram Correspondence? Comments? Improvements? How dare you. Email us at roadsodaspod@gmail.com Hosted on Acast. See acast.com/privacy for more information.…

Road Sodas

1
Pope Lebowski 53:30

vor 6 weeks53:30

53:30

An exclusive guest, discussions and advice. Hot dang, these fellas really have it all, don't they? Tune in! Also, finally get the answer to that age old question, "whomst doth thou serve?" @roadsodaspod on instagram Correspondence? Comments? Improvements? How dare you. Email us at roadsodaspod@gmail.com Hosted on Acast. See acast.com/privacy for more information.…

Road Sodas

1
Non-Croydon Fest now on Bravo 55:31

vor 9 weeks55:31

55:31

They're back and they've each gone on a trip. The nerve! In this economy? Jimbo continues his non-threatening journey to stalk protect his favorite touring band and Ben goes on TV for about 3 minutes. Tune in! Also, finally get the answer to that age old question, "are those real?" @roadsodaspod on instagram Correspondence? Comments? Improvements? How dare you. Email us at roadsodaspod@gmail.com Hosted on Acast. See acast.com/privacy for more information.…

Road Sodas

1
Moped Guys 1:00:16

vor 11 weeks1:00:16

1:00:16

This we on Guys we talk about moped guys. Ad, wait. Wrong dudes. Neither of us is Canadian and we're both sort of Bryan. Oh well. Tune in! Also, finally get the answer to that age old question, "what is a crime?" @roadsodaspod on instagram Correspondence? Comments? Improvements? How dare you. Email us at roadsodaspod@gmail.com Hosted on Acast. See acast.com/privacy for more information.…

Road Sodas

1
Jim Morrison Sucks 54:35

vor 12 weeks54:35

54:35

He does. He always has. Lizard King? More like Ass King. Tune in! Also, finally get the answer to that age old question, "do they even mention Jim Morrison in this episode?" @roadsodaspod on instagram Correspondence? Comments? Improvements? How dare you. Email us at roadsodaspod@gmail.com Hosted on Acast. See acast.com/privacy for more information.…

Road Sodas

1
Boys Time 1:01:45

vor 15 weeks1:01:45

1:01:45

The fellas recorded this last night and already can't remember what they talked about. Probably boobs and trucks? You know, guy stuff. Cordage, string strimmers, recliners. Tune in! Also, finally get the answer to the age old question, "what Thai food did Ben order?" @roadsodaspod on instagram Correspondence? Comments? Improvements? How dare you. Email us at roadsodaspod@gmail.com Hosted on Acast. See acast.com/privacy for more information.…

Road Sodas

1
Girth Hinckley Jr. 51:23

vor 16 weeks51:23

51:23

No bands have anything to fear from any comments made during this episode. No one is hunting anyone, this is just how album reviews go these days. It's a normal way to talk. Tune in! Also, finally get the answer to that age old question, "are you going to wear me as a suit?" @roadsodaspod on instagram Correspondence? Comments? Improvements? How dare you. Email us at roadsodaspod@gmail.com Hosted on Acast. See acast.com/privacy for more information.…

Road Sodas

1
Florida Man 1:11:05

vor 19 weeks1:11:05

1:11:05

We took time off, but we've returned. Like a professor on sabbatical or a dad going to get cigarettes. We love you, champ. You've grown up so much. That's why we have to stay away, so you can learn to be your own man. But we'll see you next week at Little League. Tune in! Also, finally get the answer to that age old question, "is central Florida part of the mid-Atlantic?" @roadsodaspod on instagram Correspondence? Comments? Improvements? How dare you. Email us at roadsodaspod@gmail.com Hosted on Acast. See acast.com/privacy for more information.…

Road Sodas

1
Geaux Burds 46:12

vor 22 weeks46:12

46:12

It's another Philly and Bruce Willis episode. Coming right up! Tune in! Also, finally get the answer to that age old question "why is Die Hard so good?" @roadsodaspod on instagram Correspondence? Comments? Improvements? How dare you. Email us at roadsodaspod@gmail.com Hosted on Acast. See acast.com/privacy for more information.…

Road Sodas

1
Agatha Crusty 1:12:48

vor 24 weeks1:12:48

1:12:48

This one is long, strong and down to get nasty. Tune in! Also, finally get the answer to that age old question, "am I nuts?" @roadsodaspod on instagram Correspondence? Comments? Improvements? How dare you. Email us at roadsodaspod@gmail.com Hosted on Acast. See acast.com/privacy for more information.…

Road Sodas

1
Puerto Russian Sauce 41:02

vor 25 weeks41:02

41:02

We fixed it! We fixed all of it! Or did we? Only time and your emails will tell. Tune in! Also, finally get the answer to that age old question, "who's a good boy? WHO'S A GOOD BOY?" @roadsodaspod on instagram Correspondence? Comments? Improvements? How dare you. Email us at roadsodaspod@gmail.com Hosted on Acast. See acast.com/privacy for more information.…

Road Sodas

1
Fun Times Ahead 49:05

vor 26 weeks49:05

49:05

We're professionals now. Deal with it. Tune in! Also, finally get the answer to that age old question, "master blaster or squeaker?" @roadsodaspod on instagram Correspondence? Comments? Improvements? How dare you. Email us at roadsodaspod@gmail.com Hosted on Acast. See acast.com/privacy for more information.…

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