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The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX


1 #683: Navigating the effect of AI on marketing jobs and the job market with Sue Keith, Landrum Talent Solutions 23:28
My guest today has been keeping us up to date with the current state of hiring for marketers on a quarterly basis, which has taken us on quite a roller coaster ride. Today we’re going to look at how marketing and communication execs are responding to the latest developments in the world while still needing to get their work done. To take a look at the latest here, I’d like to welcome back to the show Sue Keith, Corporate Vice President at Landrum Talent Solutions. About Sue Keith Sue Keith is Corporate Vice President at Landrum Talent Solutions. With deep expertise in navigating complex labor markets, Sue has a front-row seat to the evolving dynamics of marketing roles, hiring trends, and the broader implications of AI and economic uncertainty. RESOURCES Landrum Talent Solutions: https://www.landrumtalentsolutions.com https://www.landrumtalentsolutions.com This episode is brought to you by Landrum Talent Solutions, a national recruiting firm specializing in marketing and HR positions. https://www.landrumtalentsolutions.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Online Scrum Master Summit is happening June 17-19. This 3-day virtual event is open for registration. Visit www.osms25.com and get a 25% discount off Premium All-Access Passes with the code osms25agilebrand Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
The Jewelry District
Alle als (un)gespielt markieren ...
Manage series 2516184
Inhalt bereitgestellt von JCK. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von JCK oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
A podcast by JCK magazine and JCKonline about industry news, trends, interviews, and more. Hosted by JCK editor-in-chief Victoria Gomelsky and news director Rob Bates.
…
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159 Episoden
Alle als (un)gespielt markieren ...
Manage series 2516184
Inhalt bereitgestellt von JCK. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von JCK oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
A podcast by JCK magazine and JCKonline about industry news, trends, interviews, and more. Hosted by JCK editor-in-chief Victoria Gomelsky and news director Rob Bates.
…
continue reading
159 Episoden
Alle Folgen
×JCK editor-in-chief Victoria Gomelsky and news director Rob Bates discuss Victoria’s recent trip to Paris as a guest of Japanese watchmaker Credor to celebrate the brand’s update on a classic Gérald Genta timepiece from 1979. Next, the pair gear up for JCK Las Vegas by highlighting some of the exciting events on their show agenda, from Rob moderating an expert panel on cybercrime and security to Victoria reporting on emerging jewelry trends from the show floor. Other highpoints on the lineup include a keynote speech from Disney’s former head of innovation and live performances by Jason Derulo and Snoop Dogg. Sponsored by IGI: igi.org/education…
JCK editor-in-chief Victoria Gomelsky and news director Rob Bates talk with Marc Bridge, CEO and founder of online jewelry platform At Present. A fifth-generation scion of the Ben Bridge family, Marc describes a life in the industry that began with cleaning jewelry cases as soon as he was tall enough to reach them, included a memorable cross-country trip to deliver homemade cookies to Warren Buffett, and spanned decades as a problem solver for the family firm. He urges the industry to sharpen its storytelling skills in order to deepen consumers’ appreciation for gems and explains his role as matchmaker through At Present, connecting jewelry lovers who crave unique pieces with the artisans who create them. Presenting sponsor: IGI ( i gi.org/education ) Sponsor: Nivoda ( nivoda.com )…
On The Jewelry District ’s second video podcast, JCK editor-in-chief Victoria Gomelsky and news director Rob Bates interview Susan Jacques, outgoing president and CEO of GIA. Susan recounts her fascinating journey from growing up in Africa to a life-changing GIA course to an unlikely move to Omaha, where she helmed Borsheims and reported to Berkshire Hathaway CEO Warren Buffett. She even spent a day behind the counter with the billionaire investor. Susan also discusses GIA’s mission, her decision to retire, what the industry must do to avoid a crisis of consumer confidence in diamonds, and the upcoming AGS/GIA Converge conference. Watch here: https://youtube.com/watch?v=MGxfPtfKj_I…
JCK editor-in-chief Victoria Gomelsky and news director Rob Bates explore the ramifications of the staggering rise in gold prices and share a strategy jewelers can use to offer gold at more palatable prices. (Hint: Think vintage.) Next, the conversation turns to tariffs. What’s ahead? What’s the best way to navigate it? Jewelers learned to pivot during the pandemic, and that agility will help them weather today’s volatile times, Rob and Victoria predict. They wrap up the conversation with a preview of what to expect when JCK Las Vegas kicks off in June. Presenting sponsor: IGI ( igi.org/education ) Sponsor: Nivoda ( nivoda.com )…
In this week’s episode, JCK editor-in-chief Victoria Gomelsky and news director Rob Bates Victoria discuss highlights from Watches and Wonders, including a Bremont relaunch, new Bulgari pieces, and Rolex’s first new collection in 13 years. “Rolex has really thrown down the gauntlet,” with its new Dynapulse escapement, Victoria reports. Next, the pair analyze the effect the U.S. administration’s initial tariff announcements had on the jewelry industry (confusion and worry) and offer some perspective on what may lie ahead in a time of rapid change and continuing uncertainty. Presenting sponsor: IGI ( i gi.org/education ) Sponsor: Nivoda ( nivoda.com )…
In The Jewelry District’s first-ever video podcast, JCK editor-in-chief Victoria Gomelsky and news director Rob Bates sit down with JCK managing editor Melissa Rose Bernardo to discuss buzzworthy trends in categories from colored stones to diamonds. With JCK Las Vegas opening on June 6 and Luxury on June 4, it’s the ideal time to catch up on the latest looks, from creative new gold and pearl earrings to Mocha Mousse gems and Guatemalan jade. JCK’s experts also analyze what surging gold prices mean for retailers and designers and share a silver lining of tumultuous times—jewelry as an emotional support purchase. Watch here: https://youtube.com/watch?v=LymEiIA_QIU…
JCK editor-in-chief Victoria Gomelsky and news director Rob Bates talk with J.K. Symancyk, CEO of Signet Jewelers. J.K. shares his beginnings, from a theater major and aspiring lawyer to specialty retailer mogul, and what customers of sporting goods and pet supply stores have in common with jewelry store shoppers (which is actually much more than you might think!). The hosts and J.K. also dive into the details of Signet’s new strategy, “grow brand love,” what it means for Signet’s big three brands, Jared, Kay and Zales, the importance of the shift from banners to brands, differentiating the lab-grown and natural diamond categories, and the ever-evolving future of brick-and-mortar stores. Presenting Sponsor: IGI (igi.org/education) Sponsor: Nivoda ( nivoda.com )…
JCK editor-in-chief Victoria Gomelsky and news director Rob Bates recap highlights from NYC Jewelry Week, including takeaways from The Plumb Club’s Symposium ’25 that leaders everywhere can apply to help their businesses succeed. Rob brings listeners up to speed on how the ever-changing tariff news could impact the jewelry industry and shares emerging trends from the diamond market. Finally, Victoria discusses the most-talked-about rumors and reports from the watch world, including acquisitions, major management shifts shaking up the top players, and buzz about a potential new line from Rolex. Sponsored by IGI: igi.org/education…
On this week’s episode, JCK editor-in-chief Victoria Gomelsky and news director Rob Bates discuss highlights from the colored gem shows in Tucson, where designers were buzzing over Guatemalan jade. Rob updates listeners on big news from De Beers, which sealed a 10-year deal with Botswana and saw its value written down significantly. In other news, one of Signet’s largest shareholders has called for a sale of the company. Rob offers insights into the factors driving these headline-making stories. Finally, Victoria reports on the state of the Swiss watch industry as Audemars Piguet marks its 150th anniversary. Sponsored by IGI: igi.org/education…
JCK editor-in-chief Victoria Gomelsky and news director Rob Bates interview John Green, president and CEO of Lux Bond & Green , a fifth-generation family-owned jewelry store based in Connecticut. John, winner of the 2025 Gem Award for Lifetime Achievement, recounts the story of a 127-year retailing tradition in his family. He also offers insights into noteworthy trends he's seeing on the sales floor. Sponsored by IGI: igi.org…
JCK editor-in-chief Victoria Gomelsky and news director Rob Bates discuss LVMH’s recent annual Watch Week in New York City. Highlights include Tiffany’s dazzling 13-foot Bird on a Rock sculpture, cutting-edge clocks in the shape of cars and grenades from L’Epée, and a mini miracle—a tiny mechanical Bulgari Serpenti watch. Next, Victoria and Rob share some perspective on recent reports about trouble at LVMH and downturns in the Swiss watch market. Finally, the pair honor a jeweler with a heart of gold, the late Harvey Rovinsky of Bernie Robbins. Sponsored by IGI: igi.org…
JCK editor-in-chief Victoria Gomelsky and news director Rob Bates interview our first-ever father-daughter guest duo, Richard “Dick” Hughes and Billie Hughes, co-founders of Lotus Gemology, a full-service colored gemstone testing lab based in Bangkok. The pair give listeners an insider’s guide to the complex world of colored stones. Why is describing faceted color gemstones “pure hell”? (“It’s like trying to describe the wind,” in Dick’s words.) How do experts really detect treated stones? Bonus: Find out how you can learn more from these experts in Tucson. Sponsored by IGI: igi.org…
Victoria Gomelsky and Rob Bates discuss recent holiday sales results and weigh in on what 2025 may bring for jewelers as a new administration takes office, tariffs loom on the horizon, and gold prices remain high. Also discussed is the latest news from De Beers after a less-than-banner year, Rob’s upcoming mystery novel (the final installment of his Diamond District series), and how factors such as Pantone’s Color of the Year and the Year of the Snake may—or may not—impact jewelry design. Sponsored by IGI: igi.org…
Victoria Gomelsky and Rob Bates talk with veteran human rights activist and author Ian Smillie, one of the architects of the Kimberley Process. Ian’s unlikely career began when he volunteered to teach high school in Sierra Leone more than 50 years ago and led him to become one of the leading advocates for ending the blood diamond trade. Ian discusses his quest to improve life for artisanal miners, the threats they face from the rise of lab-grown stones, and his new memoir on a life dedicated to combatting global poverty. Sponsored by Tracr: tracr.com…
On this week’s episode, JCK editor-in-chief Victoria Gomelsky and news director Rob Bates discuss potential ramifications of Botswana’s regime change for De Beers and American jewelers. Next, Victoria recounts her adventures in Geneva, where she was a juror for the Grand Prix de Horlogerie de Genève (GPHG), the world’s most prestigious watchmaking competition. Finally, the pair shed light on what to expect this holiday sales season—and in the year ahead. Hint: buckle your seatbelt. Sponsored by Tracr: tracr.com…
On this week’s episode, JCK editor-in-chief Victoria Gomelsky and news director Rob Bates catch up with Brooklyn-based designer Bliss Lau, who channels her Hawaiian upbringing, part Chinese heritage, and innovative artistry into her self-titled fine jewelry collections. Bliss discusses early career challenges, including a low point when an A-lister attempted to appropriate her designs and a career-changing highpoint when Beyoncé wore one of her pieces. She explains her ethics-first approach to sourcing and highlights her latest collection celebrating Mayan jade. BONUS: Hear a special sponsored mini interview with Howard Stone from Jewelers Mutual, who covers ways to protect your staff and store during the holiday buying season. Presenting sponsor: Tracr Sponsor: Jewelers Mutual…
Victoria Gomelsky and Rob Bates delve into the launch of Patek Philippe’s Cubitus Collection. Victoria shares insight into the revered brand’s vision for its new timepieces. Next, Rob explains the philosophy behind a moving new ad campaign by De Beers and Signet for natural diamonds. Finally, Victoria reports on a visit to Roberto Coin in Vicenza, replete with kilos of gold and a masquerade ball. Sponsored by Tracr: tracr.com…
On this week’s episode, JCK editor-in-chief Victoria Gomelsky and news director Rob Bates sit down with Stephanie Gottlieb, founder and creator of Stephanie Gottlieb Fine Jewelry, to hear how she built her business by tapping into the power of social media, what’s ahead for the brand, why she’s passionate about natural diamonds, and her picks for holiday bestsellers. BONUS: Hear a special sponsored mini interview with Jewelers Mutual Information Security Offer Grant Hansen about the most common cybercrimes and provides security tips to help jewelers avoid them. Presenting Sponsor: Tracr Sponsor: Jewelers Mutual…
On this week’s episode, JCK editor-in-chief Victoria Gomelsky and news director Rob Bates discuss Signet CEO Gina Drosos’ impending retirement, reflect on her successes over the past seven years, and speculate on what’s ahead for new CEO J.C. Symancyk. Next, the conversation turns to Victoria’s recent New York Times report on the coming-of-age of independent watchmakers. These once-struggling fringe creatives are having a mainstream moment, partnering with major players in the luxury sector and seeing their pieces sell at auction for over a million dollars. Sponsored by Tracr: tracr.com…
On this week's episode, JCK editor-in-chief Victoria Gomelsky and news director Rob Bates talk with Julia Hackman Chafé, social media manager at Intercolor USA. And hear a special sponsored mini interview with Howard Stone from Jewelers Mutual, who talks store security and loss prevention. Presenting Sponsor: Tracr Sponsor: Jewelers Mutual…
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The Jewelry District

JCK editor-in-chief Victoria Gomelsky and news director Rob Bates talk Victoria’s tour of a Montana sapphire mine and some consolidation occurring in the lab-grown diamond industry. Sponsored by Tracr: tracr.com
JCK editor-in-chief Victoria Gomelsky and news director Rob Bates talk with Greg Verras, watch design director for Shinola, a Motor City icon beloved for its “built in Detroit” timepieces. Greg shares his unlikely journey from a skateboard startup in his garage to high-end watch designer. He touches on what inspires new Shinola timepieces and collections, the hallmarks that make them uniquely American (casual accessibility meets heirloom quality), the wisdom of approaching new trends with care and caution, and the power of storytelling to sell product. Sponsored by Tracr: tracr.com…
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The Jewelry District

On this week’s episode, JCK editor-in-chief Victoria Gomelsky and news director Rob Bates question whether the Paris Olympics suffered from overbranding and ponder what it means for future games, before discussing recent missteps at Tiffany & Co. and a flurry of C-suite changes at luxury watch brands. Next, Victoria explains how and why jewelry brands are tapping into the travel boom with shops in airports and aboard cruise ships. Finally, Rob brings listeners up to speed on Hodinkee’s return to its roots as a watch blog and the factors that prompted it. Sponsored by Tracr: tracr.com…
Victoria Gomelsky and Rob Bates speak with Constance Polamalu, Chief Operating Officer of Zachary’s Jewelers, as well as the owner and founder of both Bloomstone Jewelers and Birthright Foundry. Constance shares her unique entrance into the jewelry industry, as well as the facets of each of her different businesses, from lab-grown diamonds to pieces that represent her American Samoa culture. She also offers insights into selling and interacting with different generations and clientele depending on what jewelry they are looking for. Sponsored by Tracr: tracr.com…
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The Jewelry District

On this week’s episode, JCK editor-in-chief Victoria Gomelsky and news director Rob Bates talk about celebrity watch collectors and investors, such as John Mayer and Jay-Z, and discuss the new Russian sanctions on diamonds that the G7 council is looking to put in place. As well, there are big changes happening at Richemont, with many of the top executives playing musical chairs, and the Saks-Neiman Marcus merger being spearheaded by Richard Baker with Amazon as an investor, raising eyebrows and leading to discussion about other “e-tailers.” Sponsored by Tracr: tracr.com…
This week, JCK editor-in-chief Victoria Gomelsky and news director Rob Bates talk with Pippa Small, ethical jewelry designer and founder of Pippa Small Jewellery, based in London. Pippa has traveled extensively and worked to make sure that both her materials and partnerships are sourced with good intentions. Helping people tell stories through jewelry has always been her passion, and she shares her hopes and dreams for her business, the environment, and the people she has met along the way. Sponsored by Tracr: tracr.com…
You’ll hear JCK editor-in-chief Victoria Gomelsky and news director Rob Bates share their reactions to the 2024 JCK show, including their impressions of the states of the diamond and lab-grown diamond sectors, takeaways from the De Beers breakfast, their experiences interviewing Botswana President Mokgweetsi Masisi, and how important it is for producer countries to have a presence at the show. Victoria talks about what she saw and learned from her press trip touring diamond factories in Surat, India with Ben Bridge. Sponsored by Tracr: tracr.com…
JCK editor-in-chief Victoria Gomelsky and news director Rob Bates share interviews they captured live from the JCK 2024 show floor, including Jan Patrick Smith, CEO of John Hardy; David Kellie, CEO of the Natural Diamond Council; Gina Fahnestock, Senior Associate of Responsible Sourcing and Sustainability at Brilliant Earth; Wesley Tucker, CEO of Tracr; Marie Claire Daveu, Chief Sustainability Officer of Kering; and Susan Jaques, President and CEO of GIA. Sponsored by Tracr: tracr.com…
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The Jewelry District

JCK editor-in-chief Victoria Gomelsky and news director Rob Bates react to Watches of Switzerland’s recent acquisition of Roberto Coin Inc. As the hosts discuss the slow growth of brands in the jewelry space, Victoria gives the fascinating backstory on Shinola’s Gomelsky watch as an illustration of the challenges of launching a new brand. Victoria covers the exciting activations to look out for on the JCK show floor, all in the name of love—this year’s JCK theme. Both hosts also run down the education sessions that you won’t want to miss this year. Sponsored by Tracr: tracr.com…
JCK editor-in-chief Victoria Gomelsky and news director Rob Bates welcome one of the most influential guests ever to join the podcast—Al Cook, CEO of De Beers Group. Al shares his back story, comments on the current state of the diamond industry, and sheds light on the future of the diamond business in Botswana as well as what lies ahead for the lab grown market. Sponsored by Tracr: Tracr.com…
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