TV Confidential With Ed Robertson podcast

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Insights Unlocked

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How Anthropologie gets omnichannel right (and what to learn) 27:29

vor 12 Tagen27:29

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27:29

Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…

TV Confidential with Ed Robertson

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TV CONFIDENTIAL: A radio talk show about television brings you lively conversations every week with the stars, writers, directors and other creative people behind the scenes of some of America's most popular shows. An engaging blend of talk and entertainment, TV Confidential often compares today’s programs with those of the ’50s, ’60s, ’70s and ’80s.

1705 Episoden

#Edrobertson #Tonyfigueroa #Donnaallen #Philgries #Classictv #Sixtiestv #Seventiestv #Streamingondemand #Sod #Tvhistory #Radiotalkshowtelevision #Boomerradio #Cinema #Ed Robertson #DVD #Babyboomers

TV Confidential with Ed Robertson

updated vor 5 Tagen

Serie-Home•Feed

1705 Episoden

#Edrobertson #Tonyfigueroa #Donnaallen #Philgries #Classictv #Sixtiestv #Seventiestv #Streamingondemand #Sod #Tvhistory #Radiotalkshowtelevision #Boomerradio #Cinema #Ed Robertson #DVD #Babyboomers

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TV Confidential with Ed Robertson

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Nelson Aspen, author of Kindred Spirits: A Titanic Tale 25:57

vor 5 Tagen25:57

25:57

TVC 684.1: Ed welcomes Nelson Aspen , award-winning entertainment reporter, one of the leading authorities on the subject of the sinking of the Titanic on Apr. 15, 1912, and the author of Kindred Spirits: A Titanic Tale . Inspired by Nelson’s personal experiences, Kindred Spirits not only spans the time between the night when the Titanic met her tragic fate and the hedonistic party scene of contemporary Manhattan, but is a story of love and redemption that was denied to gay men at the time because of the constraints of Edwardian England. Topics this segment include why the Titanic tragedy has remained a source of fascination for more a century; how Nelson's knowledge of Titanic history helped actress Alexandra Boyd land a role in James Cameron's Titanic ; and why moviegoers are drawn to "water stories" such as Titanic and The Poseidon Adventure . Kindred Spirits is available wherever books are sold through Red Sky Presents. Titanic Talk , the podcast co-hosted by Nelson Aspen and Alexandra Boyd, is available wherever you find podcasts. For our listeners in the greater L.A. metro area, Nelson will appear at the Titanic Anniversary Weekend aboard the RMS Queen Mary in Long Beach California on Apr. 12-13-14. For more on that, check out TitanicWeekend.com . He’ll also be at the Lobby Lounge at the Four Seasons / Los Angeles on Tuesday, Apr. 15, the actual anniversary date of the sinking of the Titanic. For our listeners in New York, Nelson Aspen will appear at the Clay Restaurant in New York City on Tuesday, Apr. 29 and at Ortomare Ristorante in New York City on Friday, May 2. He also has events coming up in England and in Ireland during the last week of May, and in Baltimore and New York during the month of July. For details and more information, visit NelsonAspen.com…

TV Confidential with Ed Robertson

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Nelson Aspen, Carol Lynley, and A Night to Remember 13:02

vor 5 Tagen13:02

13:02

TVC 684.2: Nelson Aspen, author of Kindred Spirits: A Titanic Tale , tells Ed the back story of his decades-long friendship with actress Carol Lynley, plus he recommends some film adaptations of the Titanic story, including A Night to Remember , the 1958 film starring Kenneth More that is based on Walter Lord’s book of the same name. (Nelson wrote the foreword to Tom Lisanti’s excellent book Carol Lynley: Her Film and TV Career in Thrillers, Fantasy, and Suspense .) Kindred Spirits is available wherever books are sold through Red Sky Presents. Titanic Talk , the podcast co-hosted by Nelson Aspen and Alexandra Boyd, is available wherever you find podcasts.…

TV Confidential with Ed Robertson

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Hank Garrett, Peter Falk, and Buddy Hackett 10:38

vor 5 Tagen10:38

10:38

TVC 684.2a: Part 2 of a conversation that began last week with Hank Garrett , the actor known around the world as Officer Nicholson on Car 54, Where Are You? and one of the most accomplished voice artists in the entertainment industry. In this segment Hank shares a few memories of working with Peter Falk on Columbo: Undercover and with Buddy Hackett at one of the nightclubs in the Catskill Mountains of New York early in Hank’s career. Hank’s memoir, From Harlem Hoodlum to Hollywood Heavyweight , is available through Briton Publishing, Amazon.com, and other online retailers.…

TV Confidential with Ed Robertson

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Hank Garrett, Audrey Hepburn, and Sophia Loren 17:05

vor 5 Tagen17:05

17:05

TVC 684.3: Hank Garrett talks to Ed, Tony, and Donna about working with Sophia Loren in the 1979 thriller Firepower ; the night Hank once escorted Audrey Hepburn for a Hollywood event; and the generosity that Tony Bennett showed Hank when he opened for Bennett at the Copa Cabana. Hank’s memoir, From Harlem Hoodlum to Hollywood Heavyweight , is available through Briton Publishing, Amazon.com, and other online retailers.…

TV Confidential with Ed Robertson

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Music photographer David Arnoff 20:42

vor 12 Tagen20:42

20:42

TVC 683.1: Ed welcomes back David Arnoff , one of the best music photographers of his generation. David’s book Shot in the Dark is a collection of photos featuring Patti Smith, The Clash, Devo, Blondie, Lydia Lunch, The Cramps, The Ramones, David Johanson, Misfits, Nick Cave, Siouxsee and the Banshees, Joan Jett, Elvis Costello, and other music artists—all taken circa 1976 to 1985, and nearly of all which capture these performers in seminal moments in their careers. Shot in the Dark is available at DavidArnoff.com . Topics this segment include how the Beatles and other British bands helped shape the music scene of the 1960s, and how shows like Shindig and Hullabaloo helped influence David’s decision to become a photographer.…

TV Confidential with Ed Robertson

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David Arnoff, Elvis Costello, and Lou Reed 16:20

vor 12 Tagen16:20

16:20

TVC 683.2: Music photographer David Arnoff discusses some of the photographs that appear in his book Shot in the Dark , including the ones of Lou Reed, Elvis Costello, and The Kramps. Other topics this segment include what first sparked David’s interest in photography, why he is particularly drawn to “journalistic photography” (i.e., photos that capture candid moments off-stage, but which do not appear staged because there are usually taken in a more controlled environment), and why black and white photography is much “cleaner” in nature. Shot in the Dark is available at DavidArnoff.com…

TV Confidential with Ed Robertson

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Hank Garrett, Sid Caesar, and Al Lewis 21:05

vor 12 Tagen21:05

21:05

TVC 683.5: Ed, Tony, and Donna welcome back Hank Garrett , the actor known around the world as Officer Nicholson on Car 54, Where Are You? and one of the most accomplished voice artists in the entertainment industry. Topics this segment include how Hank first developed his skill for dialects after watching Sid Caesar rehearse for Your Show of Shows . Hank’s memoir, From Harlem Hoodlum to Hollywood Heavyweight , is available through Briton Publishing, Amazon.com, and other online retailers.…

TV Confidential with Ed Robertson

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Hank Garrett, Elvis Presley, and James Earl Jones 13:50

vor 12 Tagen13:50

13:50

TVC 683.6: Hank Garrett talks to Ed, Tony, and Donna about competing against Sammy Davis Jr. in a “quick draw” competition, sparring with Elvis Presley in Las Vegas, and co-starring opposite James Earl Jones on Paris (CBS, 1979-1980). Hank’s memoir, From Harlem Hoodlum to Hollywood Heavyweight , is available through Briton Publishing, Amazon.com, and other online retailers.…

TV Confidential with Ed Robertson

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Elva Green, author of The Jeffersons: A Fresh Look Back 26:39

vor 19 Tagen26:39

26:39

TVC 682.1: Ed welcomes Elva Green , author of The Jeffersons: A fresh look back at The Jeffersons (CBS, 1975-1985), Norman Lear’s longest-running sitcom, starring Isabel Sanford, Sherman Hemsley, an Marla Gibbs, and Eddie Green: The Rise of an Early 1900s Black American Entertainment Pioneer . Chuck Harter co-hosts. Topics this segment include how, while The Jeffersons was an immediate hit among viewers, reviews of the show during its first few years on the air were split—both among white critics and black critics—over whether the show was funny or not.…

TV Confidential with Ed Robertson

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Why The Jeffersons Still Holds Up Today 21:52

vor 19 Tagen21:52

21:52

TVC 682.2: Elva Green , author of The Jeffersons: A fresh look back , talks to Ed and guest co-host Chuck Harter about such notable episodes of The Jeffersons as “George’s First Dollar” and “And The Doorknobs Shone Like Diamonds,” plus she gives a preview of her upcoming book on Good Times . The Jeffersons: A fresh look back is available through Bear Manor Media.…

TV Confidential with Ed Robertson

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Burt Kearns, author of SHEMP! 23:25

vor 19 Tagen23:25

23:25

TVC 682.3: Ed and guest co-host Chuck Harter welcome award-winning producer, director, writer, journalist, and author Burt Kearns. Burt’s latest book, SHEMP! The Biography of The Three Stooges’ Shemp Howard: The Face of Film Comedy , not only takes a deep dive into the life and career of Shemp Howard—one of the original members of The Three Stooges and, in real life, the older brother of Moe Howard and Curly Howard—but debunks many myths both about Shemp’s career before and during The Three Stooges and about Shemp’s personal life, including some myths that were perpetuated by either Moe Howard or members of Moe’s family. SHEMP! is available through Applause Books.…

TV Confidential with Ed Robertson

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Why Shemp Howard was a "Near Great" 18:54

vor 19 Tagen18:54

18:54

TVC 682.4: Burt Kearns, author of SHEMP! The Biography of The Three Stooges’ Shemp Howard: The Face of Film Comedy , talks to Ed and guest co-host Chuck Harter about some of the more notable roles in Shemp Howard’s diverse career as a solo actor, including Private Buckaroo (1942), a musical comedy featuring Harry James, The Andrews Sisters, and Mary Wickes that Burt says is as close to a star vehicle that Shemp ever had; why Shemp rejoined The Stooges in 1946, after Curly’s debilitating stroke; and why rejoining the Stooges gave Shemp an immortality that he may not have achieved had he remained on his own. SHEMP! is available through Applause Books.…

TV Confidential with Ed Robertson

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Why The Three Stooges are Still Popular Today 16:25

vor 19 Tagen16:25

16:25

TVC 682.5: Burt Kearns, author of SHEMP! The Biography of The Three Stooges’ Shemp Howard: The Face of Film Comedy , talks to Ed and guest co-host Chuck Harter about how the repeated blows to the head that Shemp Howard, Curly Howard, and Larry Fine all took during the many live appearances that The Three Stooges made every year during their annual hiatus from Columbia Pictures resulted in cerebral hemorrhages that proved to be fatal for all three actors. SHEMP! is available through Applause Books.…

TV Confidential with Ed Robertson

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The "Who Shot J.R.?" Phenomenon of 1980 11:03

vor 22 Tagen11:03

11:03

We'll be back with a brand new edition of TV Confidential later this week. In the meantime, please enjoy this clip from March 2012 in which Tony, Donna and Ed remember “A House Divided,” the famous episode of Dallas that launched the “Who Shot J.R.?” phenomenon of 1980. “A House Divided” originally aired Mar. 21, 1980.…

TV Confidential with Ed Robertson

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1st Nationally Televised Oscarcast 4:42

vor 26 Tagen4:42

4:42

We'll be back with a brand new edition of TV Confidential later this week. In the meantime, please enjoy this clip from March 2013 in which Tony, Donna, and Ed remember the first nationally televised broadcast of the Academy Awards ceremony, which took place on Mar. 19, 1953 during This Week in TV History.…

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