The Bob 'n Joyce Talk HR 'n OD podcast, hosted by Bob Stapleton and Joyce Wilson-Sanford, is for Human Resources and Organizational Development change-makers committed to bold work in an era that calls for the skills, values and partnership of these two disciplines. Bob and Joyce are former HR and OD C-suite executives who share their successes, failures, and hacks. They believe that it's an exciting time for this work and give specifics around acquisitions, policy nightmares, and grand mome ...
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Providing education and information on senior care topics.
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Episode 165: CEO Flaws and Flubs
27:13
27:13
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In this episode, Bob’nJoyce discuss CEO flaws and flubs they observed while working with them. CEO’s are human and therefore imperfect. The good news is that those we worked with possessed strengths that offset their shortcomings. Come listen and assess which flaws you may have. Some of the flaws they observed include: Failure to stay disciplined a…
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Episode 164: Getting from Checked Out to All In
19:29
19:29
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19:29
In this episode, Bob’nJoyce address the challenge of moving from personal or organizational lethargy to vitality. Good leaders can sense the pulse of an organization and find ways to move the needle on the cultural vibe. So the question becomes how do you engage employees in order to make the shift? Here are a couple of areas we mused on: Respondin…
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Episode 163: The Goal-Setting Conundrum
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25:04
In this episode, Bob’nJoyce muse on the merits and limitations of setting goals. Goal setting can both energize and move you to action but can also discourage and demotivate. It begs the question as to how you accomplish the former and avoid the latter. This topic is timely given the 2024 Paris Olympics and the stories athletes share about how they…
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Episode 162: Be Someone Worth Following
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19:26
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19:26
In this episode, Bob’nJoyce, go through a recent post where the author describes leadership attributes that makes a person worth following. While there are many leadership models, this one focuses on affinity, the ability to connect with others based on mutual respect and trust. The behaviors and attributes described in today’s podcast serves as a …
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203. Stephen Tweed - Learn About Home Care for Families and Agencies
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Stephen Tweed, is a nationally known home care business strategist, award winning professional speaker, published author, and executive coach. He is the CEO of Leading Home Care ... a Tweed Jeffries company, and founder of the Home Care CEO Forum. https://www.leadinghomecare.com/Von The Caregiver's Toolbox
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Episode 161: Company Culture – Making the Invisible Seen
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25:09
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25:09
In this episode, Bob’nJoyce rift on the importance of an organization’s culture being seen and understood. Our definition of culture is the way that a group solves problems, make decisions, and gets the work done. When these norms or assumptions no longer work, making your culture tangible and seen, is the first step to cultural change. To do this,…
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Episode 160: Essential OD Values
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24:20
In this episode, Bob’nJoyce share a list of OD values created by a team Joyce worked with several years ago. The list resonated with them but what matters more is if they ring true to you. These values are not exclusive to OD practitioners and apply to all of us who lead and we all lead at something. You probably won’t find these values on the ODN …
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Episode 159: Stuff That Irritates Us – Part 2
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20:16
In this episode, Bob’nJoyce discuss the importance of HR/OD abandoning worn out approaches and rules that no longer cut it. In fact, past practices too often stifle creativity and employee engagement. The role of OD is to “supersize” the capacity and potential of their workforce. Sounds too idealistic and soft? We think not. Taking this on demands …
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Episode 158: Stuff That Irritates Us
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25:49
In this episode, Bob’nJoyce speak out about stuff that irritates the heck out of them. Leaders too often fail to treat employees respectfully, especially at times that matter most. It is almost as if common sense and decency go out the window. Here is some of the stuff that irritates them: The arrogance of viewing employees as problems to be solved…
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Episode 157: People Analytics Is More Than Just Data – A Conversation with Andrea Derler
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44:49
In this episode, our guest, Andrea Derler, shares how people analytics empowers HR and leaders to align HR strategy with business goals like never before. Organizations are increasing under greater pressure to increase employee engagement and performance outcomes. Join us today to learn how people analytics can unlock the untapped value of your emp…
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202. Aaron Marcum of Entrethrive
30:43
30:43
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30:43
Ryan speaks with Aaron Marcum of Entrethrive and the Breakaway Accelerator Program. https://www.entrethrive.com/aboutentrethrive https://breakawayaccelerator.com/Von The Caregiver's Toolbox
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201. Wendy Shulman from Wolk Center for Memory Health
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32:48
Ryan speaks with Wendy Schulman from the Wolk Center for Memory Health, discussing Wendy's blog about what to expect when visiting a memory clinic. Read more here: https://www.hebrewseniorlife.org/blog/memory-clinics-what-expect-and-what-lookVon The Caregiver's Toolbox
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Episode 156: The Power and Irritation of a Good Question
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In this episode, Bob’nJoyce share thought-provoking question for leaders and HR/OD practitioners. Some questions come from Gallup consulting, and the rest from Joyce’s own writings. Asking a powerful question is a valuable tool for providing insights, shifting perspectives (in a good way), and revealing blind spots. They can also irritate the dicke…
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Episode 155: The Magic of Self-Organizing Communities
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21:22
In this episode, Bob’nJoyce rift on the merits and relevance of creating self-organizing communities. Whether it be in the fabric of an organization’s culture or a one-time intervention, taking a decentralized approach for problem solving, co-creation, and vitality works. In this episode we asks as many questions as we answers so buckle up because …
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Episode 154: The Power of Setting Work Norms
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23:47
In this episode, Bob’nJoyce delve into the practice of setting norms of behavior for meetings. Norm setting is a game changer for effective engagement but too often doesn’t work. We provide tips and ideas on how to establish norms that work. Why is this an important topic? • Many meetings are waste of time and talent. • Meetings done well are where…
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200. Bob Roth - Cypress Home Care
1:10:12
1:10:12
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Ryan speaks with Bob Roth owner of Cypress Home Care in Arizona. Aside from being a home care agency owner, Bob is a leader in the home care community and shares his thoughts on the future of home care and where it is heading. https://cypresshomecare.com/Von The Caregiver's Toolbox
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Episode 153: Leading Big Change: CIO Insights with Terry Morgan
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39:48
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In this episode, Bob’nJoyce sit down with Terry Morgan, an accomplished executive known for his change leadership as a CEO, CIO, interim executive, and technology consultant. Terry has led large scale transformations at companies including Food Lion, Delhaize, and Lowe's Home Improvement. Terry shares insights for navigating significant change with…
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Episode 152: Navigating Big Change: Principles Every Leader Should Know
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23:31
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23:31
In this episode, Bob’nJoyce share 12 principles or truths about organizational change. This list is based on the work of Margaret Wheatley, author, leadership guru, and management consultant. We time-test these truths using our experiences and invite you to do the same. Here is sample of some: Whatever the problem, community is the answer. Diversit…
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Episode 151: Deep Leadership – An Interview with Jon Rennie
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42:51
In this episode, Bob’nJoyce meet with Jon Rennie, author, podcaster, and business executive, who shares his unique perspective on what it means to be a good leader . Jon is a former U.S Navy Nuclear Submarine Officer with seven deployments during the Cold War. Today, Jon is President and CEO of Peak Demands, a premier manufacturer of critical compo…
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Episode 150: Avoiding the Slippery Slope
21:46
21:46
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21:46
In this 150th episode, Bob’nJoyce riff on the conditions necessary for an organization to avert decline and irrelevance. All companies, at some point, confront internal and external forces that put their success at risk. Today we lean into Jim Collins’s work on the disciplines required to ‘right the ship’ and get back on track. These ideas are so p…
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Episode 149: Just Say Yes!
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17:18
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17:18
In this episode, Bob’nJoyce take on the merits of taking risk in life and work. The problem is that most of us are risk adverse and prefer to play it safe. Our risk-taking premise is that saying yes and getting out on the skinny branches leads to a life filled with possibility and breakthroughs. If true, how does a leader cultivate a company cultur…
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Episode 148: Go South Young Man - Baptism by Fire
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25:56
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25:56
In this episodes, Bob’nJoyce explore the dynamic of how a big challenge can bring out our best and accelerate people development. Joyce interviews Bob about his going south (North Carolina) from Maine to help create a division of stores in a new market. Taking on work with unknowns and challenges, expected and unexpected, is both terrifying and thr…
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Episode 147: Why We Do This...
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17:32
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17:32
In today’s episodes, Bob’nJoyce get real about why they are committed to doing this podcast. They share their ‘Why’ to give context to the topics they choose and their unique perspectives on everything HR/OD. As a regular listener, it is important that you know where the passion for this work comes from. Today, more than ever, OD is an island of sa…
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199. Hope on the Harbor Alzheimer's Association
27:35
27:35
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27:35
Ryan talks with Adrienne Ross and Marty Donohue who help create, promote and attract sponsorships for the annual Hope on the Harbor Gala for the Alzheimer's Association of MA/NH. https://www.alz.org/manh/events/hope-on-the-harbor/leadershipVon The Caregiver's Toolbox
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198. Uri Pearl - Catch Cyber Scam Protection
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32:58
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32:58
Ryan talks with Uri Pearl the founder of Catch a cyber scam protection software Automatically scans all incoming emails Scams instantly removed from your inbox Blacklist emails to prevent predatory marketing https://www.getcatch.ai/Von The Caregiver's Toolbox
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Episode 146: I'm Exhausted...What About You?
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19:01
In this episode, Bob’nJoyce riffs on pervasive workplace exhaustion and what to do about it. The pressure on organizations for high performance has never been greater despite workers being less engaged and motivated. Bob’nJoyce provide 25 practical ideas that gets us moving and out of the doldrums. A couple of them include: • Eating a meal with peo…
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Episode 145: Building Resilience Amidst Workplace Chaos
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21:45
In this episode, Bob’nJoyce riff on ways to build resilience in the midst of significant workplace disruption. This includes everything from a major organizational overhaul to the sudden departure of a popular leader. The question is what practical steps can leaders and HR/OD practitioners do to ground employees and maintain business focus. Disrupt…
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Episode 144: The Discomfort of Learning Something New
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24:16
In this episode, Bob and Joyce take on the discomfort, sometimes embarrassment, of learning something new. There is a period where we often go backwards, stumble and fall when learning something new. The expectation of most people is that once the learning process begins, improvement quickly follows. When it doesn't go this way, disappointment and …
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197. Sue Haviland - Speaker, Author and Reverse Mortgage Expert
30:54
30:54
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Ryan speaks with Sue Haviland a fellow NAIPC member about her experiences in the reverse mortgage industry and being an author and speaker. https://reversemortgagemastery.com/ www.stepsmart.org https://www.linkedin.com/in/suehaviland/Von The Caregiver's Toolbox
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196. Lee Berkowitz - Welcome Back Home Care
47:08
47:08
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47:08
Ryan speaks with Lee Berkowitz owner of Welcomes Back Home Care located in Palm County Florida. https://www.welcomebackhomecare.com/Von The Caregiver's Toolbox
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Episode 143: The Courage of Being a Third-Party Facilitator
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21:50
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21:50
In this episode, Bob’nJoyce speak to the importance and challenge of third-party facilitation. As HR/OD practitioners, we are often called upon to facilitate open and productive conversations between two parties. This is an important and often underappreciated role that we play. In this episode, you will get: What it looks like when done well The p…
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Episode 142: Addressing Cynicism in the Workplace
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25:41
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25:41
In this episode, Bob’nJoyce rift on creating a healthy work culture in a world where cynicism about institutions has become the norm. Many workers today are tired, bored, and disillusioned. Given this current reality, what can leaders and HR/OD practitioners to turn the ship around? Bob’nJoyce would offer those cosmetic solutions like flexible hour…
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Episode 141: Transforming How Work Gets Done
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23:04
In this episode, Bob’nJoyce share OD principles that foster true collaborative workplaces where dignity and meaning prevail. They highlight an approach, STS (Socio Technical Systems), a collaborative change process introduced by Bernard Mohr some 30 years ago at a new Hannaford warehouse. A team of people doing the work (receivers, packers, selecto…
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Episode 140: Beyond Crucial Conversations–Advice on Leveraging Differences in the Room
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11:16
In this episode, Bob’nJoyce share ideas on facilitating powerful conversations when differences exist in the room (BTW, differences always exist). As OD practitioners, we are all familiar with the setting of norms for teams to engage in respectful, bold dialogue. Today, Joyce reaches into her treasure trove of practical guidelines to facilitate rea…
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Episode 139: What Workers Want From Their Leader
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25:12
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25:12
In this episode, Bob’nJoyce, explore leadership expectations through the lenses of their people. Joyce shares from a paper she recently wrote on what people want and expect from their boss. These are universal and timeless truths that serves as a litmus test for leadership effectiveness. In the spirit of the new year and renewal, we challenge you t…
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Episode 138: What Are You Willing to be Measured on in 2024?
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18:12
In the spirit of the new year, Bob’nJoyce share a process that creates rigorous accountability for top leaders. This is based on a process that Joyce created with a senior team to set intentions for organizational and personal wellness and success. It takes courage for a senior team to take a stand for what they are willing to be measured by and me…
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Episode 137: Let 'er Rip! Let’s Celebrate Every Holiday Tradition
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19:14
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19:14
In this episode, Bob’nJoyce challenge the tendency to walk on eggshells when celebrating holiday traditions in the workplace. Too often, people and organization tamp down celebrating a holiday tradition to not offend. In the name of fairness, companies put restrictions on holiday celebrations that stifles inclusiveness and learning. We encourage co…
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Episode 136: What’s Your Cranberry Ice?
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19:11
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19:11
In this episode, Bob’nJoyce make the case for rituals in a world in flux and disarray. Rituals helps us find meaning, comfort, and continuity whether it be a holiday tradition or troubled times. Rituals ground us (the cranberry ice) helping to pave the way forward. The tricky part rituals is to: Let go of what’s not working or no longer relevant, K…
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In this episode, Bob’nJoyce revisit last week’s conversation on the power and perils of being fully present. Here we unpack some afterthoughts that we felt is important to share. It is a quick conversation so be in the here and now and on the edge of your seat. Come on in. Grab a snack. Welcome!Von Bob Stapleton and Joyce Wilson-Sanford
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Episode 134: The Power of Here and Now
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23:19
In this episode, Bob’nJoyce riff on the importance of immersing oneself in the present–the here and now. They discuss the discipline of getting real, its benefits, and at times, its awkwardness. Our brains are good at drifting and being distracted by what has happened or will happen. Being 100% in the here and now is ironically not where our minds …
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Episode 133: Women at Work – Then and Now
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23:13
In this episode, Bob’Joyce discuss the recurring theme of issues women confront at work. Joyce shares what she confronted early in her career and how things have changed for the better. There remain challenges that male colleagues don’t have to deal with and that is where we go today. Some of the lessons Joyce shared to navigate as a woman at work:…
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Episode 132: Designing Work That Works
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15:30
In this episode, Bob’nJoyce unravel the merits and drawbacks of a hybrid workplace. Many companies are finding a middle ground that allows for both in-person and work from home. A recent HR Magazine article suggests that compromise work solutions are a wise choice that meets both business and employee needs. Some of our insights include: The art of…
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Episode 131: When Being Fair Doesn't Work
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26:13
In this episode, Bob’nJoyce discuss the challenge of good decision making. They offer a structured process to assess alternatives when making decisions. While they look at this topic from an HR/OD perspective, choosing wisely is foundational to being a good leader. Areas they explore include: Hiring right The fallout of good and bad decisions When …
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Episode 130: Cross Cultural Clash Food Fight
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20:41
In this episode, Bob’nJoyce, explore the learning moments when cross company cultures clash. We share helpful exercises that deepen connections and appreciation for cultural differences. Not only do these exercises soothe the irritation but more importantly, taps the strengths from each culture. Areas we explore include: Managing the unique conflic…
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Episode 129: Unplugged and Wide Open
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24:17
In this week’s episode, Bob’nJoyce riff on a number of topics that enhance individual and organizational success. They follow their inspirations and irritations and offer advice on making the workplace safer and more high performing. What to Expect: Revisiting imposter syndrome and what to do to mitigate its harmful effects. How fear in a system im…
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Episode 128: Why Do We Do Bob'nJoyce?
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10:38
In this episode, Bob’nJoyce talk candidly about their work and why it matters so much to them. The world is one big mess where world order and institutions are crumbling, and uncertainty and dissatisfaction abound. Bob and Joyce are passionate and committed to supporting the world’s change agents and difference makers. Our goal is to create an oasi…
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Episode 127: Maximizing Your Most Important Asset - Your People
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23:30
In this episode, Bob’nJoyce explore the latest McKinsey work where they categorize employees based on work performance and engagement. In a world where quiet quitting and mass resignations are commonplace, Mckinsey’s work is both timely and important. What to Expect: ✨ Explore the 6 categories ✨ How to create a culture of high performance ✨ Example…
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Episode 126: Cultivating a Learning Organization - Part 2
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In this episode, Bob’nJoyce continue their exploration about what it takes to become a learning culture. Many organizations get stuck or bogged down because they are unable to adapt and change to remain relevant in the marketplace. Get paper and pen in hand for this episode as Joyce shares the conditions and practices to promote a learning culture.…
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Episode 125: Cultivating a Learning Organization
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18:50
In this episode, Bob’nJoyce explore what it takes to become a learning organization. Many companies get stuck or bogged down because they are unable to adapt and change to remain relevant in the marketplace. They are, put bluntly, kind of dumb (i.e. unable to learn). Get paper and pen in hand for this episode as Joyce shares the conditions and prac…
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Episode 124: The Super Power of Solitude
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18:35
In this episode, Bob’nJoyce discuss the merits of solitude - being alone with one’s thoughts. Today’s podcast is based on a lecture that was delivered by William Deresiewicz at the United States Military Academy at West Point in October 2009. He discusses the critical and often overlooked link between solitude and leadership. Join us to learn how B…
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