A podcast based on the experience of being a 9-1-1 dispatcher.
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Within the Trenches Ep 567
21:46
21:46
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Ep 567 is an Open Mic session recorded in North Carolina. The stories come from all over the state. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Funny Open Mic stories If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.…
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Within the Trenches Ep 566
1:01:02
1:01:02
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1:01:02
Ep 566 is an Imagine Listening session recorded in North Carolina. The stories come from all over the state. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU HAVE PTSD OR SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Ep…
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Within the Trenches Ep 565
22:12
22:12
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22:12
Ep 565 is an Open Mic session recorded in North Carolina. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic (funny & outrageous) stories If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.
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Within the Trenches Ep 564
1:03:26
1:03:26
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1:03:26
Ep 564 is an Imagine Listening session recorded at Burke County 911 in North Carolina. The stories come from all over the state. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU HAVE PTSD OR SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED. Sponsored by INdigital - Facebook | LinkedI…
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Within the Trenches Ep 563
1:14:20
1:14:20
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Ep 563 features Christa, a 911 professional and Industry Partner out of Michigan. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Struggles with the emotional toll of being a dispatcher and bringing work home The decision to step down from dispatch and feelings of guilt Her new podcast "Open Your Ears" focuses on singl…
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Within the Trenches Ep 562
1:28:18
1:28:18
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1:28:18
Ep 562 features a special look at National #IAM911 Day, the birth of the #IAM911 Movement, and much more from a LIVE Open Mic broadcast. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – The powerful "Imagine Listening" sessions and their evolution into a podcast and book series The impactful #IAM911 movement and its rol…
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Within the Trenches Ep 561
1:14:34
1:14:34
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1:14:34
Ep 561 features Elizabeth, an author, and a retired 911 professional. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – The emotional toll of handling traumatic calls The role of peer support and stress management in her department Challenges of working with outdated technology in the 1990s dispatch center Transitioning …
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Within the Trenches Ep 560
1:19:33
1:19:33
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1:19:33
Ep 560 features Brandon, a 911 Professional from a Regional Emergency Communications Center in western Massachusetts. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Brandon recounts a severe car accident that resulted in a challenging recovery The transition from security to public safety and what drew him to 911 disp…
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Within the Trenches Ep 559
1:09:33
1:09:33
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1:09:33
Ep 559 features Julie, a Senior Level 3 Dispatcher, with St. George Communications Center, Utah. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Julie's transition from nursing school to a career in law enforcement and dispatching The unique traits and skillset required for the demanding role of a 911 professional Navi…
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Within the Trenches Ep 558
1:16:08
1:16:08
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Ep 558 features Robin, the owner of CrisisIQ. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Robin's unique journey from communications to becoming a trainer and supervisor in dispatch The innovative training techniques she developed and implemented at her agency An emotionally challenging first call and the importanc…
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Within the Trenches Ep 557
28:52
28:52
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28:52
Ep 557 features Marlene, an Emergency Specialist - 1 with Aurora 911 out of Colorado. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Marlene recounts the emotional impact of a call involving a mother accidentally running over her one-year-old baby The struggles of translating and dealing with medical and fire emergenc…
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Within the Trenches Ep 556
26:08
26:08
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26:08
Ep 556 features Joey, a Professional Development Specialist with Aurora 911 out of Colorado. Episode topics – Joey's path to joining the public safety field and his personal connection to 911 dispatching The emotional and professional challenges faced during initial training and first emergency calls The unique structure and supportive culture at A…
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Within the Trenches Ep 555
1:35:52
1:35:52
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1:35:52
Ep 555 features a conversation from the Dispatcher’s Roundtable - Round 41 on leadership and the transformational experience of the Leadership Training event at the Mayan Ranch hosted by the 360 Dispatcher. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Tyler's emotional performance and conversation about Kari's law C…
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Within the Trenches Ep 554
19:05
19:05
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19:05
Ep 554 features Mario, an Emergency Specialist - 3 with Aurora 911 out of Colorado. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Mario's initial interest in being an EMT and the shift to 911 dispatching Challenges and adrenaline rush of early days in dispatch The impact of working on high-stress calls Memorable and …
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Within the Trenches Ep 553
34:26
34:26
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34:26
Ep 553 features Bess, a Management Assistant, and Pam, a Chaplain with Aurora 911 out of Colorado. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Bess reflects on the positive impact of kindness during a memorable Thanksgiving as a dispatcher The importance of being human and adaptable in the ever-evolving field of di…
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Within the Trenches Ep 552
27:32
27:32
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27:32
Ep 552 features Reyna, an Emergency Specialist 1 with Aurora 911 out of Colorado. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Reyna's journey into public safety and criminal justice The challenges of working early morning shifts Handling emotionally intense 911 calls The complexity of translating emergency calls Un…
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Within the Trenches Ep 551
1:07:05
1:07:05
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1:07:05
Ep 551 features Carlynn, 911 Professional and Engagement Strategist with FirstWatch. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Learn more about FirstWatch - Web Episode topics – The importance of standardized questions and procedures in dispatching. Personal stories of challenging calls and their emotional impact. How First Watch…
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Within the Trenches Ep 550
50:10
50:10
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50:10
Ep 550 features Jenessa, Level 3 - 911 Professional out of St. George Communications, Utah. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Training, unexpected calls, and personal growth insights from almost 15 years in the field are explored The importance of staying calm and compassionate in high-pressure situations…
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Within the Trenches Ep 549
1:22:55
1:22:55
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1:22:55
Ep 549 features Jonathan, TC CTO, with Johnston County, NC. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – The emotional toll of a significant 911 call that changed Jonathan's perspective The importance of supportive family and coworkers in dispatch work Navigating the transition between different dispatch roles The i…
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Within the Trenches Ep 548
1:10:24
1:10:24
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1:10:24
Ep 548 features #IAM911 stories from the Imagine Listening session at the 9-1-1 Leadership Training retreat at the Mayan Ranch, hosted by the 360 Degree Dispatcher. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVI…
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Within the Trenches Ep 547
1:14:30
1:14:30
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1:14:30
Ep 547 features Cat, 911 Communications Supervisor at Riverside County Sheriff's Department, CA. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – How Cat's unexpected journey into public safety began and her initial impressions of the dispatcher's role. The rigorous hiring process for 911 dispatchers and what it takes t…
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Within the Trenches Ep 546
50:37
50:37
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50:37
Ep 546 features Lauren Spencer, a Retired 911 professional and Life Stylist Entrepreneur. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Lauren's path into public safety and overcoming initial setbacks. The intense training process and demands of a 911 dispatcher. Emotional and impactful experiences of life-saving cal…
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Within the Trenches Ep 545
1:38:24
1:38:24
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1:38:24
Ep 545 features Jeff, 2nd generation dispatch, 3rd generation fireman out of WestComm Regional, Massachusetts. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Explore Jeff Hastings’ journey and growth in the public safety field, reflecting on the influence of his father and mentorship from key figures like David Squire…
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Within the Trenches Ep 544
1:08:34
1:08:34
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1:08:34
Ep 544 features Stephanie, a 911 Professional out of Georgia. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Discover Stephanie’s journey from ambulance driver to skilled EMT, and how she transitioned to the demanding role of a 911 dispatcher. Learn about the challenges and emotional toll of handling emergency calls, …
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Within the Trenches Ep 543
56:45
56:45
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56:45
Ep 543 features Lea Harms, 911 Professional, Industry Partner, and Author of "Lives on the Line." Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Now and then there is a snag and that’s life. This is also true when self-publishing or even through a publishing house. Snags happen, but no worries, you can sign up to find out more about L…
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