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Every day the world becomes more complex. We need SIMPLICITY!
Manage episode 450864011 series 3596006
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As time goes on, complexity increases. That is, a direct relationship.
Whether it's a new device like a computer or some machine, they are becoming harder and harder to use.
The simple hammer, became a jackhammer. The first computers, while not as fast, could be fixed easily by the owner. Now, if something happens to your computer, you need an expert to fix it (and pay them a lot of money).
The same goes for cars. Cars used to be quite simple and easy to maintain and repair. Now both of those tasks need to be done by an expert.
Companies don't use AI voices, when you call a customer support service, because they think it's better for you, the customer. Rather, the reason is that it's cheaper for the company to implement it that way.
I hope the world turns around and starts trying to go back to simplicity!
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