It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Episode 91 — Jen Nash — Author
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Manage episode 398871999 series 2995519
Inhalt bereitgestellt von The Hennessy Report and David Hennessy. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von The Hennessy Report and David Hennessy oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
Dave is joined by Jen Nash, strategist and author of "The Big Power of Tiny Connections: How Small Interactions Spark Awesome Outcomes." This episode of The Hennessy Report was recorded live at NEHRA's annual conference after Jen's appearance as the keynote speaker. Through her research for her book, she has found that "highly engaged workforces are 21% more profitable and 17% more productive" and that "companies with connected workforces are 4 times more productive." In this episode Jen describes why and how you should engage your teams and urges companies who don’t see a link between dollars spent and productivity and profitability to take the leap into coaching, assessments, and more, noting "it costs us money to have disconnected staff." She also explains where her belief in connections came from as a child, and calls networks "the rockstar foundations of our world." Jen is upbeat and an amazing speaker you won't want to miss!
…
continue reading
94 Episoden
MP3•Episode-Home
Manage episode 398871999 series 2995519
Inhalt bereitgestellt von The Hennessy Report and David Hennessy. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von The Hennessy Report and David Hennessy oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
Dave is joined by Jen Nash, strategist and author of "The Big Power of Tiny Connections: How Small Interactions Spark Awesome Outcomes." This episode of The Hennessy Report was recorded live at NEHRA's annual conference after Jen's appearance as the keynote speaker. Through her research for her book, she has found that "highly engaged workforces are 21% more profitable and 17% more productive" and that "companies with connected workforces are 4 times more productive." In this episode Jen describes why and how you should engage your teams and urges companies who don’t see a link between dollars spent and productivity and profitability to take the leap into coaching, assessments, and more, noting "it costs us money to have disconnected staff." She also explains where her belief in connections came from as a child, and calls networks "the rockstar foundations of our world." Jen is upbeat and an amazing speaker you won't want to miss!
…
continue reading
94 Episoden
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