Improving Dental Practice Efficiency: Insights from Allison Hale, Emma Cifuentes, and Tom Barberio

The Dental Economist Show

In this roundtable episode of The Dental Economist Show, host Mike Huffaker is joined by Allison Hale, COO of Parks Orthodontics, Emma Cifuentes, COO of Progressive Dental Management, and Tom Barberio, CIO of Thinc Forward.
Join them as they discuss:

• How AI, cloud-based software, and efficient revenue cycle management can improve efficiency and patient communication
• Tracking key performance indicators
• Merging data from multi-specialty practices
• Getting buy-in from staff members when implementing new technology
• The importance of standardization
• And more!

Allison Hale is an award-winning orthodontist and COO of Parks Orthodontics, who provides guided solutions and clinical customized care in Yorktown, Virginia. Parks Orthodontics won Coastal Virginia Magazine’s Best Of Readers’ Choice Awards in 2023, 2022, 2021 and 2020.
Emma Cifuentes is COO of Progressive Dental Management, a DSO based in seventeen locations that builds partnerships with local organizations and promotes oral health awareness.
Tom Barberio is CIO of Thinc Forward, who deliver technology solutions that produce meaningful business outcomes. The Silicon Review listed Thinc Forward as one of the “50 Fastest Growing Companies of the Year 2023”.
If you enjoyed this episode, make sure to subscribe, rate, and review on Apple Podcasts, Spotify, and Google Podcasts.
Episode Highlights:
03:48 - 08:17 - Transitioning From Old Technology to New
14:20 - 26:33 - New Technologies On The Rise
27:07 - 35:18 - Key Metrics for Success
35:30 - 44:14 - The Importance of Buy-In

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