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Research as a Product with UsabilityHub
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Welcome to this episode of Hard Mode featuring Usability Hub Co-Founder & CEO, Matt Milosavljevic. UsabilityHub is a remote usability testing platform that allows you to backup design decisions with real user data.
In this conversation with Tractor Co-Founder & CEO Matt Allen, the chat dives into how UsabilityHub operate with their 3 co-founders, their company beginnings being somewhat of a happy accident, the particulars of scaling a bootstrapped tech business, how modest success can be totally acceptable when doing so, and finding true success in outcomes such as building a solid team.
Talking points:
- Usability Hub beginnings (a happy accident)
- Operating nowadays as a 3-founder company
- Where Usability Hub fits in the research market
- The problem being solved
- Five-second tests on everything (even penguin enclosures)
- The particulars of running a high scaling and bootstrapped tech business
- How modest success can be completely acceptable when bootstrapping
- Hiring opportunities and hiring challenges
- ‘Not a lifestyle business’
- The success in building a solid team
- Reaching new levels and milestones
- A love of Buildkite
- Emphasising Customer Success
Links:
- UsabilityHub
- Matt Milosavljevic
- Nicholas Firth-McCoy
- Tristan Gamilis
- Alan Downie
- Apple
- Atlassian
- Bugherd
- Buildkite
- fivesecondtest.com
- Startmate
Online:
UsabilityHub on Twitter: @UsabilityHub
Follow Tractor Ventures on Twitter: @tractorventures
This episode was hosted by Matt Allen: @mattallen
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