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Unlocking the Secrets of Customer Loyalty with Danny Snow
Manage episode 380257926 series 2930439
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Danny Snow is part of a Disney-centric family with extensive experience at Walt Disney World perfecting his customer loyalty expertise. After earning an MBA in Business, he became the Director of Marketing at Snow & Associates, Inc., contributing to its growth as a leading customer service speaking/training company globally. He's known as a "customer service champ" and advises leaders on decisions affecting their organizations.
On this episode, you'll learn from Danny about:
- Creating true loyalty
- External factors to trust
- Organizational culture
- More!
Thanks, Danny!
Kapitel
1. Interview With Customer Experience Expert (00:00:02)
2. Attention to Detail in Guest Experiences (00:09:26)
3. Ovation Podcast (00:17:49)
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