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Celebrating 250 Episodes with Five Industry Experts
Manage episode 390426340 series 2930439
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Welcome to our milestone 250th episode of the Give an Ovation podcast, where we have assembled an all-star panel of industry experts:
🎙 Kelly MacPherson, Union Square Hospitality Group
🎙 Shawn P. Walchef, Cali BBQ Media
🎙 David "Rev" Ciancio, Handcraft Burgers and Brew, Branded Hospitality Ventures, and... everywhere else basically
🎙 Geoff Alexander, Wow Bao
🎙 Christopher J. Ramirez, Dog Haus & The Absolute Brands
This episode features more than just a panel of experts discussing ideas. We're actually out there on the restaurant floor, engaging with our guests, learning, experimenting, and evolving. Join us as we navigate the path between preserving tradition and embracing innovation, the relevance of technology, and the importance of two-way guest feedback. So, pull up a chair and tune in for our ground breaking episode of Give an Ovation!
Thanks, everyone!
Kapitel
1. Strategies and Tactics for Guest Experience (00:00:01)
2. Employee Experience and Customer Retention (00:14:47)
3. Exploring Ghost Kitchens and Delivery Concepts (00:21:26)
4. The Evolution of Businesses and Technology (00:26:16)
5. Advice and Ovations for Restaurant Tours (00:32:37)
6. Benefits of Two-Way Guest Feedback (00:44:32)
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