Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
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Inhalt bereitgestellt von Darshan Mehta. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Darshan Mehta oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
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[Greatest Hits] The Simpler Retail is, the More Successful it Will Be with Sanjai George, CEO of Double Horse
MP3•Episode-Home
Manage episode 432097486 series 3316220
Inhalt bereitgestellt von Darshan Mehta. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Darshan Mehta oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
In this ‘Greatest Hits’ episode of Getting to Aha!, host Darshan Mehta is joined by Sanjai George, CEO of Double Horse. Join them as they discuss effective communication and simplicity in retail, the value of adapting to the changing retail landscape, and why customer feedback is so important. Sanjai also discusses the changes and trends that have emerged post-COVID, and the challenges of inadequate primary processes, storage and distribution facilities.
As the CEO of Double Horse, a family-run business turned professional organization that provides good, high quality food for all their customers, Sanjai George has proven himself as a strategic thinker and proactive leader who nurtures and builds talent into a cohesive team, driven by a focused customer oriented approach to achieve the targeted goals of the organization. Prior to this he was the CEO of retail brand Fathima Group of Companies, and was also the CEO of Nesto Group.
With so much experience as a CEO, he’s the best person to talk to for this episode of Getting to Aha!
KEY TAKEAWAYS
👉 If you’re really determined and good at what you do, if you really believe in your work, then there is no way you won’t get an ‘Aha!’ moment. Sanjai says that he’s had plenty of Aha! moments, but his favorite, and the one he’s most proud of, was planning a promotion in conjunction with Black Friday. It was also the first time he said ‘no’ to customers entering his shop, which showed him he didn’t have to take on everything all the time.
👉 Retail is very simple, we just have a tendency to overcomplicate it – at least, that’s what Sanjai believes. He would put attractive offers in his shop and sell to people whilst also providing good customer service, communicating clearly with customers about what they wanted. You have to keep things simple in order to attract customers.
👉 In order to achieve simplicity in your business, you have to articulate your thoughts very clearly. By this, Sanjai means that he clearly communicates with his team about his thoughts and goals, because you won’t always be talking to a team of intellectuals, you’re more likely to be talking to a team with various backgrounds and levels of education. You have to speak in a language that they will understand.
👉 Ever since Covid, ecommerce and online strategies have become even more of a priority. Whilst online and ecommerce has been consistently prominent over the last few years, it seems to have spiked in popularity, with both businesses and customers often heading online in the first instance. In fact, some businesses are even focusing their marketing efforts more on the online side of things.
👉 Sanjai says that people and businesses are now far more focused on making sure inefficiencies and errors are ironed out and taken care of. People want to innovate and give something new to the customer to ensure they’ll stick around, especially in a post-Covid world. How are you innovating and making your customers feel happier in your business?
Subscribe Here!
bCast - https://bit.ly/3ACsRBz
Apple - https://apple.co/3gsuA31
Spotify - https://spoti.fi/3B0lVy6
Youtube - https://bit.ly/3KYAHtd
RSS - https://bit.ly/3AFrUs6
And connect with the host and guests here:
Darshan’s Linkedin - https://www.linkedin.com/in/darshan--mehta
Darshan's Twitter - @ahainsights
IResearch Website - https://iresearch.com
Connectqik Website - https://www.connectqik.com
Sanjai George on LinkedIn
Sanjai George on Twitter
Sanjai George on company website
Youtube
As the CEO of Double Horse, a family-run business turned professional organization that provides good, high quality food for all their customers, Sanjai George has proven himself as a strategic thinker and proactive leader who nurtures and builds talent into a cohesive team, driven by a focused customer oriented approach to achieve the targeted goals of the organization. Prior to this he was the CEO of retail brand Fathima Group of Companies, and was also the CEO of Nesto Group.
With so much experience as a CEO, he’s the best person to talk to for this episode of Getting to Aha!
KEY TAKEAWAYS
👉 If you’re really determined and good at what you do, if you really believe in your work, then there is no way you won’t get an ‘Aha!’ moment. Sanjai says that he’s had plenty of Aha! moments, but his favorite, and the one he’s most proud of, was planning a promotion in conjunction with Black Friday. It was also the first time he said ‘no’ to customers entering his shop, which showed him he didn’t have to take on everything all the time.
👉 Retail is very simple, we just have a tendency to overcomplicate it – at least, that’s what Sanjai believes. He would put attractive offers in his shop and sell to people whilst also providing good customer service, communicating clearly with customers about what they wanted. You have to keep things simple in order to attract customers.
👉 In order to achieve simplicity in your business, you have to articulate your thoughts very clearly. By this, Sanjai means that he clearly communicates with his team about his thoughts and goals, because you won’t always be talking to a team of intellectuals, you’re more likely to be talking to a team with various backgrounds and levels of education. You have to speak in a language that they will understand.
👉 Ever since Covid, ecommerce and online strategies have become even more of a priority. Whilst online and ecommerce has been consistently prominent over the last few years, it seems to have spiked in popularity, with both businesses and customers often heading online in the first instance. In fact, some businesses are even focusing their marketing efforts more on the online side of things.
👉 Sanjai says that people and businesses are now far more focused on making sure inefficiencies and errors are ironed out and taken care of. People want to innovate and give something new to the customer to ensure they’ll stick around, especially in a post-Covid world. How are you innovating and making your customers feel happier in your business?
Subscribe Here!
bCast - https://bit.ly/3ACsRBz
Apple - https://apple.co/3gsuA31
Spotify - https://spoti.fi/3B0lVy6
Youtube - https://bit.ly/3KYAHtd
RSS - https://bit.ly/3AFrUs6
And connect with the host and guests here:
Darshan’s Linkedin - https://www.linkedin.com/in/darshan--mehta
Darshan's Twitter - @ahainsights
IResearch Website - https://iresearch.com
Connectqik Website - https://www.connectqik.com
Sanjai George on LinkedIn
Sanjai George on Twitter
Sanjai George on company website
Youtube
Getting to Aha! with Darshan Mehta is hand crafted by our friends over at: fame.so
Previous guests include: Kristin Luck, Shep Hyken, Whitney Dunlap-Fowler, Randy Krum, Gerard Ibarra, Jamie Flinchbaugh, Katie Anderson, Rebecca Brooks, Brooke Sellas, Dan Gingiss, Phil Irvine, Dan Fleetwood, Nicholas Zeisler, Katrina Noelle, Laura Beavin-Yates, Kalil Vicioso, Mo McKibbin, Bryant Leech and Louie Gravance.
Check out the 3 most downloaded episodes:
- Welcome to Getting to Aha!
- Making Good Decisions with Gerard Ibarra, Author of "Good Decisions, Better Outcomes”
- The Simplicity of Leadership with Katie Anderson
If you are interested in joining Getting to Aha! as a guest, please complete this form: http://fame.so/ire-guest
120 Episoden
MP3•Episode-Home
Manage episode 432097486 series 3316220
Inhalt bereitgestellt von Darshan Mehta. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Darshan Mehta oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
In this ‘Greatest Hits’ episode of Getting to Aha!, host Darshan Mehta is joined by Sanjai George, CEO of Double Horse. Join them as they discuss effective communication and simplicity in retail, the value of adapting to the changing retail landscape, and why customer feedback is so important. Sanjai also discusses the changes and trends that have emerged post-COVID, and the challenges of inadequate primary processes, storage and distribution facilities.
As the CEO of Double Horse, a family-run business turned professional organization that provides good, high quality food for all their customers, Sanjai George has proven himself as a strategic thinker and proactive leader who nurtures and builds talent into a cohesive team, driven by a focused customer oriented approach to achieve the targeted goals of the organization. Prior to this he was the CEO of retail brand Fathima Group of Companies, and was also the CEO of Nesto Group.
With so much experience as a CEO, he’s the best person to talk to for this episode of Getting to Aha!
KEY TAKEAWAYS
👉 If you’re really determined and good at what you do, if you really believe in your work, then there is no way you won’t get an ‘Aha!’ moment. Sanjai says that he’s had plenty of Aha! moments, but his favorite, and the one he’s most proud of, was planning a promotion in conjunction with Black Friday. It was also the first time he said ‘no’ to customers entering his shop, which showed him he didn’t have to take on everything all the time.
👉 Retail is very simple, we just have a tendency to overcomplicate it – at least, that’s what Sanjai believes. He would put attractive offers in his shop and sell to people whilst also providing good customer service, communicating clearly with customers about what they wanted. You have to keep things simple in order to attract customers.
👉 In order to achieve simplicity in your business, you have to articulate your thoughts very clearly. By this, Sanjai means that he clearly communicates with his team about his thoughts and goals, because you won’t always be talking to a team of intellectuals, you’re more likely to be talking to a team with various backgrounds and levels of education. You have to speak in a language that they will understand.
👉 Ever since Covid, ecommerce and online strategies have become even more of a priority. Whilst online and ecommerce has been consistently prominent over the last few years, it seems to have spiked in popularity, with both businesses and customers often heading online in the first instance. In fact, some businesses are even focusing their marketing efforts more on the online side of things.
👉 Sanjai says that people and businesses are now far more focused on making sure inefficiencies and errors are ironed out and taken care of. People want to innovate and give something new to the customer to ensure they’ll stick around, especially in a post-Covid world. How are you innovating and making your customers feel happier in your business?
Subscribe Here!
bCast - https://bit.ly/3ACsRBz
Apple - https://apple.co/3gsuA31
Spotify - https://spoti.fi/3B0lVy6
Youtube - https://bit.ly/3KYAHtd
RSS - https://bit.ly/3AFrUs6
And connect with the host and guests here:
Darshan’s Linkedin - https://www.linkedin.com/in/darshan--mehta
Darshan's Twitter - @ahainsights
IResearch Website - https://iresearch.com
Connectqik Website - https://www.connectqik.com
Sanjai George on LinkedIn
Sanjai George on Twitter
Sanjai George on company website
Youtube
As the CEO of Double Horse, a family-run business turned professional organization that provides good, high quality food for all their customers, Sanjai George has proven himself as a strategic thinker and proactive leader who nurtures and builds talent into a cohesive team, driven by a focused customer oriented approach to achieve the targeted goals of the organization. Prior to this he was the CEO of retail brand Fathima Group of Companies, and was also the CEO of Nesto Group.
With so much experience as a CEO, he’s the best person to talk to for this episode of Getting to Aha!
KEY TAKEAWAYS
👉 If you’re really determined and good at what you do, if you really believe in your work, then there is no way you won’t get an ‘Aha!’ moment. Sanjai says that he’s had plenty of Aha! moments, but his favorite, and the one he’s most proud of, was planning a promotion in conjunction with Black Friday. It was also the first time he said ‘no’ to customers entering his shop, which showed him he didn’t have to take on everything all the time.
👉 Retail is very simple, we just have a tendency to overcomplicate it – at least, that’s what Sanjai believes. He would put attractive offers in his shop and sell to people whilst also providing good customer service, communicating clearly with customers about what they wanted. You have to keep things simple in order to attract customers.
👉 In order to achieve simplicity in your business, you have to articulate your thoughts very clearly. By this, Sanjai means that he clearly communicates with his team about his thoughts and goals, because you won’t always be talking to a team of intellectuals, you’re more likely to be talking to a team with various backgrounds and levels of education. You have to speak in a language that they will understand.
👉 Ever since Covid, ecommerce and online strategies have become even more of a priority. Whilst online and ecommerce has been consistently prominent over the last few years, it seems to have spiked in popularity, with both businesses and customers often heading online in the first instance. In fact, some businesses are even focusing their marketing efforts more on the online side of things.
👉 Sanjai says that people and businesses are now far more focused on making sure inefficiencies and errors are ironed out and taken care of. People want to innovate and give something new to the customer to ensure they’ll stick around, especially in a post-Covid world. How are you innovating and making your customers feel happier in your business?
Subscribe Here!
bCast - https://bit.ly/3ACsRBz
Apple - https://apple.co/3gsuA31
Spotify - https://spoti.fi/3B0lVy6
Youtube - https://bit.ly/3KYAHtd
RSS - https://bit.ly/3AFrUs6
And connect with the host and guests here:
Darshan’s Linkedin - https://www.linkedin.com/in/darshan--mehta
Darshan's Twitter - @ahainsights
IResearch Website - https://iresearch.com
Connectqik Website - https://www.connectqik.com
Sanjai George on LinkedIn
Sanjai George on Twitter
Sanjai George on company website
Youtube
Getting to Aha! with Darshan Mehta is hand crafted by our friends over at: fame.so
Previous guests include: Kristin Luck, Shep Hyken, Whitney Dunlap-Fowler, Randy Krum, Gerard Ibarra, Jamie Flinchbaugh, Katie Anderson, Rebecca Brooks, Brooke Sellas, Dan Gingiss, Phil Irvine, Dan Fleetwood, Nicholas Zeisler, Katrina Noelle, Laura Beavin-Yates, Kalil Vicioso, Mo McKibbin, Bryant Leech and Louie Gravance.
Check out the 3 most downloaded episodes:
- Welcome to Getting to Aha!
- Making Good Decisions with Gerard Ibarra, Author of "Good Decisions, Better Outcomes”
- The Simplicity of Leadership with Katie Anderson
If you are interested in joining Getting to Aha! as a guest, please complete this form: http://fame.so/ire-guest
120 Episoden
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