Cyrus Bales Comedy podcast

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Vor sieben Jahren hinzugefügt

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Business Transformation Pitch with The CX Goalkeeper

1
#251: Fans favorite: Mastering the Art of Customer Experience: Insights from the CEO of the CXPA 29:41

vor 16 Tagen29:41

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29:41

Greg Melia emphasizes that empathy and curiosity are the foundation of effective customer experience (CX). He believes that organizations must design systems proactively—through tools like journey mapping and predictive analytics—rather than relying solely on reactive fixes. Melia highlights the importance of understanding customer motivations and aligning internal operations to consistently deliver value across all touchpoints. He also stresses the need for cross-functional collaboration and leadership that models CX priorities. When hiring, Melia looks for individuals who demonstrate storytelling ability, problem-solving, and ownership—key traits for driving cultural transformation. His approach reinforces the idea that sustainable CX excellence requires intentional system design, emotionally intelligent talent, and unified leadership around customer-centric goals. About Greg Melia At the helm of CXPA, my focus revolves around championing the global customer experience profession through strategic communications and community building, honed over five transformative years in leadership. Our organization thrives on CX certification, publications, and community that empower customer experience professionals to excel. Resources Customer Experience Professional Association: https://www.cxpa.org/home https://www.cxpa.org/home Please, hit the follow button: Apple Podcast: http://cxgoalkeeper.com/apple Spotify: http://cxgoalkeeper.com/spotify We’d love to hear your thoughts — leave a comment and share your feedback! Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/ About Gregorio Uglioni: Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions Listen to more podcasts on The Agile Brand network here: https://agilebrandguide.com/the-agile-brand-podcasts/…

Cyrus Bales Comedy

Serie-Home•Feed

Writer & Comedian. Doing standup, alongside radio sitcoms.

4 Episoden

#Comedy #Cyrus Bales

Cyrus Bales Comedy

updated vor 7 Jahren

Serie-Home•Feed

Writer & Comedian. Doing standup, alongside radio sitcoms.

4 Episoden

#Comedy #Cyrus Bales

Alle Folgen

Cyrus Bales Comedy

1
DEXIT: Demonic Exit 02 14:17

vor 7 years14:17

14:17

n this episode, the Prime Monster of the Church of England's domain in hell has to meet with the chief negotiator from the DU, before trying to get advice on Dexit from the damned souls of former politicians. Starring: Olivia Chappell Who appeared in the satirical comedy show “McBlair” at the Marlowe Theater Canterbury. Rich Keeble Who has recently been in TV shows such as The Rebel (Gold), The Last Leg (Channel 4) and The Delivery Man (ITV), as well as being co-creator on the multi award winning web comedy “Rich Keeble Vanity Project”. Addis Williams Stage, screen and voice actor having appeared in Othello on stage and Silent Witness on national Television. Cyrus Bales Whose work has been shortlisted at international film festivals and broadcast nationwide. DEXIT: Demonic Exit was recorded in front of a live audience at The Comedy Store on August 13th 2018.…

Cyrus Bales Comedy

1
DEXIT: Demonic Exit 03 13:31

vor 7 years13:31

13:31

In this final episode of the season, the Prime Monster has finally got a plan, of sorts. She now needs to convince her cabinet and prepare for her big speech to the entire Church of England's domain in hell. Olivia Chappell Who appeared in the satirical comedy show “McBlair” at the Marlowe Theater Canterbury. Rich Keeble Who has recently been in TV shows such as The Rebel (Gold), The Last Leg (Channel 4) and The Delivery Man (ITV), as well as being co-creator on the multi award winning web comedy “Rich Keeble Vanity Project”. Addis Williams Stage, screen and voice actor having appeared in Othello on stage and Silent Witness on national Television. Cyrus Bales Whose work has been shortlisted at international film festivals and broadcast nationwide. DEXIT: Demonic Exit was recorded in front of a live audience at The Comedy Store on August 13th 2018.…

Cyrus Bales Comedy

1
DEXIT: Demonic Exit 01 13:40

vor 7 years13:40

13:40

Politics can be hell. Especially in the underworld. The Church of England’s domain in hell has voted to leave the Demonic union, leaving their Prime Monster to try and make sense of the whole situation. She’d like a crack team of diplomats, but she’ll have to make do with Jobo; a self-interested buffoon who can’t stop babbling phrases in Latin; Derek; a convert-hating demon with no discernible talents; and Pedantrius; the domain’s head of bureaucracy and chief pedant. Between them and the souls of some famous politicians, she learns that the devil is in the details. Starring: Olivia Chappell Who appeared in the satirical comedy show “McBlair” at the Marlowe Theater Canterbury. Rich Keeble Who has recently been in TV shows such as The Rebel (Gold), The Last Leg (Channel 4) and The Delivery Man (ITV), as well as being co-creator on the multi award winning web comedy “Rich Keeble Vanity Project”. Addis Williams Stage, screen and voice actor having appeared in Othello on stage and Silent Witness on national Television. Cyrus Bales Whose work has been shortlisted at international film festivals and broadcast nationwide. DEXIT: Demonic Exit was recorded in front of a live audience at The Comedy Store on August 13th 2018.…

Cyrus Bales Comedy

1
Who Will Save Us Now 21:54

vor 7 years21:54

21:54

In a crime-ridden world of super villains and their henchmen, we ask, who will save us now? Unfortunately, all we have is Leader, the self proclaimed spokesperson for justice, and Clockface, who couldn't be bothered to get a real job. Together they form a crime fighting duo, the likes of which we'd hoped to never see! This radio comedy pilot episode was recorded in-front of a small live audience at the Canal Cafe Theatre and stars Rob Wainwright, Carden J Byrne, Hayward Morse and Olivia Chappell. Music by Boredoms in the Bathroom. John Finnemore of BBC Radio 4 fame (Cabin Pressure, The John Finnemore Souvenier program & The Now Show) had the following to say about this episode: "I enjoyed it very much, and it had regular jokes, which is not meant as faint praise- you'd be surprised how many people seem not to bother with actually making an audience laugh, but are content with what they imagine to be a generally humorous feel. Yours, however, had actual jokes!"…

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Podcasts, die es wert sind, gehört zu werden

Cyrus Bales Comedy

Cyrus Bales Comedy

Podcasts, die es wert sind, gehört zu werden

Willkommen auf Player FM!

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