))
Customer Service & Dispatching Alignment: Part 1
Manage episode 482151525 series 3044269
Inhalt bereitgestellt von Contractor University Powered by EGIA. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Contractor University Powered by EGIA oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
Is your dispatching team in alignment with your technicians? Do your front-line employees provide service that creates loyal customers—or are they just moving through calls?
When the summer rush hits, your team’s ability to communicate clearly and deliver a seamless experience can make or break customer loyalty. Clients don’t just want fast service—they want to feel seen, understood, and confident that your company is on top of it.
On this week’s episode, Weldon Long sits down with Gary Elekes to talk smart dispatching and quality customer service. Learn how internal communication, clear processes, and small personal touches can transform your operations—and turn every service call into a powerful trust-building opportunity.
The post Customer Service & Dispatching Alignment: Part 1 first appeared on My Contractor University | Dashboard.300 Episoden
Teilen
