Big Dreams Great Teams® With Paula Maidens podcast

Big Dreams Great Teams® with Paula Maidens

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Vor vier Jahren hinzugefügt

Inhalt bereitgestellt von Paula Maidens. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Paula Maidens oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

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#712: Compounding returns on your marketing campaigns with Chris O'Neill, GrowthLoop 30:22

vor 12 Tagen30:22

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30:22

If your marketing grew like a dividend-reinvestment plan, would you still let a quarterly target dictate every decision? Agility requires stacking returning gains faster than the market changes—think compound interest, but for marketing campaigns. Today we’re going to talk about the Compound Marketing Engine, agentic AI, and why “data-driven” still needs greater adoption among leaders. To help me discuss this topic, I’d like to welcome Chris O'Neill, CEO of GrowthLoop. About Chris O'Neill Chris O’Neill is CEO of GrowthLoop and a board director at Gap Inc. (NYSE: GPS). His 25+ year career includes leadership roles at Google Canada, Evernote, and Xero, and board experience at Tim Hortons. As an advisor and investor, his portfolio includes Koho, Plus AI, and Neeva (acquired by Snowflake). Chris lives in Northern California with his wife, two children, and their dog Teddy. Chris O'Neill on LinkedIn: https://www.linkedin.com/in/croneill/ Resources GrowthLoop: https://www.growthloop.com https://www.growthloop.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 " Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

Big Dreams Great Teams® with Paula Maidens

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THE podcast for entrepreneurs and leaders of small growing businesses who want to grow and lead a team of high performers. We cover all things hiring, team, people and leadership development through a mix of solo and guest episodes. You'll hear highly practical information and real behind-the-scenes stories to support you to grow the business and life of your dreams.

177 Episoden

#MBA #Entrepreneur #Business #Paula Maidens #Leadership #Business Coach #Small Business #Hiring A Players #Coaching #Leading Teams #Podcasting Education #Self-Improvement #Employee #Team

Big Dreams Great Teams® with Paula Maidens

updated vor 21 Tagen

Serie-Home•Feed

177 Episoden

#MBA #Entrepreneur #Business #Paula Maidens #Leadership #Business Coach #Small Business #Hiring A Players #Coaching #Leading Teams #Podcasting Education #Self-Improvement #Employee #Team

Alle Folgen

Big Dreams Great Teams® with Paula Maidens

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Using AI for Marketing Your Business & Why Small Business Marketing Hires Fail 31:13

vor 21 Tagen31:13

31:13

In this episode of Big Dreams Great Teams , Paula Maidens is joined by messaging strategist, copywriter, and ChatGPT trainer Tahnée Sanders, founder of The Strategy Studio. Together, they explore the common frustrations that come with outsourcing marketing, particularly when the results don’t quite “sound like you.” Tahnée shares why so many small business owners end up rewriting the content they outsource, and reveals the real issue behind most marketing challenges: messaging. She explains why creating a strong messaging strategy is essential before hiring a marketing team or copywriter, and how using AI for marketing can be powerful. From the difference between ChatGPT and Claude to how to train AI tools to reflect your tone of voice, this conversation is packed with practical advice for business owners who want to streamline their marketing, get better results, and maintain authenticity. This is a must-listen for anyone looking to scale their marketing efforts, whether they’re hiring help or exploring using AI for marketing in their business. WHAT YOU'LL LEARN: Why marketing hires often miss the mark in small businesses The critical missing piece that leads to disappointing outsourced content How to know if your business is truly ready to delegate marketing Strategic tips for using AI without sounding robotic or generic The role of a messaging strategy in ensuring brand consistency How to get started with using AI for marketing in a more personalised and effective way EPISODE CHAPTERS 00:00 – Welcome & Guest Introduction 02:00 – Why Marketing Hires Often Don’t Work Out 05:30 – The Hidden Power of Messaging Strategy 08:45 – Why Assumed Knowledge Breaks Outsourcing 12:30 – When & How to Review Your Messaging 15:30 – ChatGPT vs Claude: Which AI is Best for Business? 18:30 – How to Train Your AI to Sound Like You 22:00 – Should We “De-AI” Our Marketing Content? 26:00 – Smart Tips for Using AI for Marketing Effectively 30:00 – Where to Learn More from Tahnée LINKS MENTIONED: ✨ Download Tahnée’s ChatGPT Brand Voice Guide Get her 3-prompt Brand Voice Mastery Guide to start sounding more like you in under 20 minutes: https://thestrategystudio.myflodesk.com/qy35mtsskb 📝 Kickstart Your Content Planning with Tahnée’s 20-Minute Guide Download her simple guide to spark endless content ideas for marketing your business: https://view.flodesk.com/pages/6358ca8812249eb974a437f4 🌐 Visit The Strategy Studio Explore Tahnée’s services and resources: https://thestrategystudio.com 📱 Follow Tahnée’s on Instagram @thestrategystudio 💼 Connect with Tahnée’s on LinkedIn https://www.linkedin.com/in/Tahnéesanders CONNECT WITH PAULA: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/…

Big Dreams Great Teams® with Paula Maidens

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2025 Update: 5 Hiring Tips For Small Businesses In The Current Market 15:08

vor 5 weeks15:08

15:08

In this solo episode of Big Dreams Great Teams , Paula Maidens shares practical hiring tips for small businesses, unpacking the five key shifts that are shaping how small business owners need to approach hiring in 2025 and what to do to make your next hire the right one. If you're a business owner planning to hire this year (or even thinking about it), this episode is your heads-up on the new realities in today’s hiring market. From the rise of AI-polished CVs to shifting salary expectations and faster hiring cycles, Paula unpacks the essential tips that will help you avoid common hiring traps and bring the right person into your business with confidence. You’ll hear why relying on ‘gut feel’ is no longer enough, how to stand out to the right candidates (without sounding like a robot), and the #1 mistake that’s costing small businesses top talent right now. Whether you're hiring now or preparing to grow later this year, this is essential listening to protect your time, energy and money, and hire with clarity in a rapidly evolving market. WHAT YOU'LL LEARN: The 5 big shifts in hiring you need to understand in 2025 Why AI is changing how resumes are written (and what that means for you) What makes a job ad stand out in a crowded market Why speed is now a critical hiring advantage The do’s and don’ts of listing salary ranges How to use reference checks to avoid expensive hiring mistakes Paula’s favourite interview structure to find the right fit fast EPISODE CHAPTERS 00:00 – Welcome from Byron Bay + Why Hiring Feels Different in 2025 02:14 – Shift #1: The AI Impact on CVs, Cover Letters & Interviews 07:03 – Shift #2: Generic Job Ads Are Turning Candidates Off 10:21 – Shift #3: Why You Must Move Quickly to Secure Top Talent 13:45 – Shift #4: Salary Expectations Are Higher - Here’s What to Do 18:54 – Shift #5: Reference Checks Are More Valuable Than Ever 21:50 – Paula’s Top Hiring Tips for Small Businesses in 2025 24:12 – Wrap-Up: How to Hire with Confidence in a Changing Market LINKS MENTIONED: 🎯 Kick-Ass Interview Masterclass – Master your interview skills with Paula’s short course. Click here: https://paulamaidens.com/go/kick-ass-interviewing-masterclass/ 📞 Book a Dream Team Discovery Call – Get Paula’s personal guidance for your next hire. Click here: https://paulamaidens.com/go/discovery-call-45-minute/ CONNECT WITH PAULA: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/…

Big Dreams Great Teams® with Paula Maidens

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Removing the Fear from Hiring 29:54

vor 7 weeks29:54

29:54

In this practical and eye-opening episode of Big Dreams Great Teams, Paula Maidens dives into the hidden fears that hold many small business owners back from making their next hire. If you've ever delayed writing a job ad, second-guessed your interview process, or wondered if you're really ready to bring someone on board, this one’s for you. Paula shares real, actionable hiring tips for small businesses, pulling back the curtain on what’s really going on beneath the surface of “I’m just too busy to hire”. With over 20 years' experience and her proven Hiring Mastery™️Method, she’ll walk you through the five common fears around hiring from fear of making the wrong choice, to concerns about cost, onboarding time, and “what if no one good applies?”. You'll walk away with small business hiring strategies you can implement straight away to start building the dream team your business needs. This episode is full of smart, honest and down-to-earth hiring advice for small business owners who are ready to stop doing it all themselves and start hiring with clarity and confidence. 🔍 Paula also shares how you can work with her via her Hiring Mastery™️Method whether you want strategic hand-holding or a repeatable DIY process. WHAT YOU'LL LEARN: The five most common fears keeping small business owners stuck when it comes to hiring Why your job ad might be attracting the wrong applicants and how to fix it The overlooked cost of delay when you put off your next hire Fresh hiring tips for small businesses that make onboarding feel achievable How to build your confidence in interviews and assess candidates with ease EPISODE CHAPTERS 00:00 – Why small business owners delay hiring (and how fear shows up) 03:45 – Hiring tips for small businesses: Fear #1 – What if I hire the wrong person? 09:40 – Smart hiring tips: Fear #2 – I can’t afford the hire I really want 15:20 – Time-saving hiring tips: Fear #3 – I don’t have time to train someone properly 22:50 – Fear #4 – What if they don’t work out? (and how to handle it like a pro) 29:15 – Small business hiring tips: Fear #5 – What if no one good applies? 36:00 – How fear-based procrastination delays hiring (and costs you more than you think) 41:30 – Hiring tips for small business owners: How the Hiring Mastery™️Method builds confidence 44:40 – Book your Dream Team Discovery Call and get personalised hiring advice LINKS MENTIONED : Explore the Team Performance Audit – a powerful tool to pinpoint where trust (and performance) is breaking down in your business. This includes a detailed questionnaire, a 45-minute strategy call, and a written recommendations report. 🔗Click here: https://paulamaidens.com/go/team-performance-audit/ Book a Discovery Call - Unsure of where to start? Let’s talk it through. Access my free resource - a complimentary 45-minute discovery call to explore your specific challenges and what support will make the biggest difference. 🔗Book here: https://paulamaidens.com/go/discovery-call-45-minute/ Transform your hiring process with the Hiring Mastery™️ Method – a comprehensive self-paced course designed specifically for small business owners who want to hire with confidence, not overwhelm. Get the clarity you need to make better hiring decisions, plus enjoy a bonus Private Implementation Call with Paula for personalised guidance tailored to your business. 🔗Get Started here: https://paulamaidens.com/go/hiring-mastery/ CONNECT WITH PAULA: Website:…

Big Dreams Great Teams® with Paula Maidens

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Everyone is NOT an Expert - Difference Between Advice and Opinion 21:14

vor 9 weeks21:14

21:14

In this much-needed episode of Big Dreams Great Teams , Paula Maidens dives into a growing issue that’s costing business owners serious time, money and peace of mind. It is the difference between advice and opinion. Paula unpacks how well-meaning but misinformed recommendations can derail your decision-making and explains how to safeguard yourself and your business by learning to tell the difference. Drawing on her own 20+ years in HR, recruitment and business ownership, she shares practical guidance on when to lean into others' experiences, and when to seek genuine, expert advice that will stand up under pressure. If you’ve ever been swayed by someone else’s "this worked for me" suggestion, hired based on a referral in a Facebook group, or used a shared document as a legal template, this episode is a must-listen. Paula also introduces her Team Performance Audit , her powerful service designed to give business owners personalised, expert advice about their unique team setup, challenges and goals. 🎧 Listen in and learn the key questions to ask when someone is giving you input so you can stop relying on borrowed opinions and start making confident, informed decisions that truly suit your business. WHAT YOU'LL LEARN: The critical difference between advice, opinion and shared experience Four common ways that advice gets confused with opinion (and why it matters) How to protect your business from costly mistakes by asking better questions Why your growing business needs to move beyond scrappy, borrowed advice The shift every CEO must make from free Facebook feedback to expert guidance EPISODE CHAPTERS 00:00 – Introduction: The advice epidemic in business 01:31 – The danger of taking opinion as expert advice 03:12 – Paula’s personal standard for giving advice 05:40 – The “sample size of one” problem and the difference between advice and opinion 08:22 – Generalists giving specialist advice 10:41 – Industry norms versus legal compliance 12:52 – Why Paula refers clients to lawyers 15:12 – The risks of taking advice from Facebook groups 17:34 – Who you should take advice from (and why) 20:00 – Evolving beyond scrappy startup decisions 22:14 – Questions to ask to test real expertise 24:28 – Introducing the Team Performance Audit 25:40 – Final thoughts: Protect your business with real advice LINKS MENTIONED: Explore the Team Performance Audit – a powerful tool to pinpoint where trust (and performance) is breaking down in your business. This includes a detailed questionnaire, a 45-minute strategy call, and a written recommendations report. Click here: 👉🏻 https://paulamaidens.com/go/team-performance-audit/ CONNECT WITH PAULA: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/…

Big Dreams Great Teams® with Paula Maidens

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How to Build Trust and Collaboration Within Your Team: Your Secret To Small Business Growth 29:44

vor 11 weeks29:44

29:44

In this solo episode of Big Dreams Great Teams , Paula Maidens dives deep into one of the most pivotal elements of team performance: trust. If you’ve ever felt like your team isn’t quite stepping up, you’re constantly being pulled into decisions, or you’re stuck re-doing tasks instead of driving strategy, this episode is for you. Paula shares real-life stories from her clients (and her own consulting experience) to show how misplaced or mismanaged trust can become a massive bottleneck to your business growth. You’ll hear why trust isn’t binary, how to avoid the trap of micromanagement, and what to do when trust breaks down within your team. You’ll also learn the five signs that trust is off-track and how building it the right way can free up your time, improve your systems, and help your business scale with confidence. This is a must listen for business owners growing beyond the $600K–$3M mark who want their team to operate at a high level without needing to be in every conversation. WHAT YOU'LL LEARN: Why trust is the cornerstone of high-performing teams (and what it really looks like in action) The common “trust traps” many small business owners fall into Five warning signs that your current trust levels are holding back growth The cost of micromanagement (and how it silently erodes performance) How to build trust with clear expectations, transparency and developmental feedback Simple strategies to create accountability, autonomy, and collaboration EPISODE CHAPTERS 00:00 – Introduction: The Power of Trust in Teams 02:00 – What Trust Actually Looks Like in a Business 06:00 – The Trust Tightrope: Overtrust, Undertrust, and Missteps 12:00 – Warning Signs That Trust is Missing (or Too Loose) 17:00 – How to Build and Rebuild Trust With Your Team 22:00 – Wrap-Up & Next Steps: Where to Go From Here LINKS MENTIONED: Explore the Team Performance Audit – a powerful tool to pinpoint where trust (and performance) is breaking down in your business. This includes a detailed questionnaire, a 45-minute strategy call, and a written recommendations report. Click here: 👉🏻 https://paulamaidens.com/team-performance-audit CONNECT WITH PAULA: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/…

Big Dreams Great Teams® with Paula Maidens

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Hot Flushes & High Performance: Building Your Business Through Perimenopause with Shelly Horton 37:36

vor 13 weeks37:36

37:36

In this powerful episode of Big Dreams Great Teams , Paula Maidens is joined by Shelly Horton – journalist, TV presenter, women’s health advocate, and founder of ShellShocked Media. Shelly brings her trademark humour, candour, and energy as they dive into an essential and often overlooked topic: navigating perimenopause whilst running a business and leading a team. Shelly shares her deeply personal journey through perimenopause, including the hidden challenges she faced with brain fog, anxiety, and depression. Together, they discuss why education is critical, how workplaces can better support women, and practical strategies for managing the mental load, rebuilding confidence, and speaking with impact – even on difficult days. The conversation also explores how Shelly’s advocacy work is transforming discussions about women's health in businesses across Australia, and how her upcoming book I’m Your Peri Godmother aims to be the guide she wished she had. This episode is a must-listen for anyone ready to normalise conversations around women’s health, support themselves and their team better, and show up as their most powerful self. WHAT YOU'LL LEARN: How perimenopause affects the brain and business performance The warning signs many women miss and why education matters Practical strategies to manage brain fog without losing momentum How to manage negative self-talk (and the hilarious method Shelley recommends) Simple public speaking techniques to present with confidence at any stage of life How workplaces, big and small, can create more supportive environments Why taking a ‘Zero Day’ can recharge your mental health and productivity EPISODE CHAPTERS 00:00 Introduction to Shelly Horton and Perimenopause 01:38 Shelly's Personal Journey Through Perimenopause 08:31 The Importance of Awareness and Education 12:14 Understanding Brain Fog and Its Impact 18:39 Strategies for Managing Perimenopause in the Workplace 24:36 Speaking with Confidence: Techniques and Tips 31:20 Overcoming Negative Self-Talk and Performance Anxiety LINKS MENTIONED: Pre-order Shelly’s Book: I'm Your Peri Godmother Join Shelly’s Workshop: Speak with Impact ShellShocked Media Website: https://shellshockedmedia.com Follow Shelley on Instagram: @shellyhorton1 Australasian Menopause Society (Find a Doctor Tool): https://menopause.org.au CONNECT WITH PAULA: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/…

Big Dreams Great Teams® with Paula Maidens

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Team Performance Check: Are Your Employees Meeting Your Business Needs 17:55

vor 14 weeks17:55

17:55

In this solo episode of Big Dreams Great Teams , Paula Maidens walks through a simple but powerful assessment to evaluate your team's performance and how it may be helping or hindering your business growth. With over 70% of her clients expressing frustration around their team’s output, Paula unpacks the most common performance concerns and explains how to identify the exact areas where your team might be falling short and what to do about it. If you've ever found yourself wondering if it's okay to expect more from your team (spoiler: it is), this episode will help you step fully into your CEO role, assess what your business truly needs, and feel confident making changes that lead to stronger performance and better results. WHAT YOU'LL LEARN: Why 70% of business owners want more from their team How to assess if your team is truly delivering what your business needs The four core categories to evaluate team performance What effective communication and accountability actually looks like How to shift out of micromanaging and into leading with clarity Why change resistance might be stalling your growth EPISODE CHAPTERS: 00:00 – Assessing Team Performance for Business Growth 02:46 – Key Areas of Team Evaluation 06:01 – Initiative and Problem Solving 08:47 – Communication and Accountability 12:06 – Embracing Change and Growth 14:51 – Final Thoughts on Team Performance LINKS MENTIONED: Team Performance Audit – A personalised audit process that helps you assess your team’s current performance, identify key gaps, and create a clear plan of action. Includes a detailed questionnaire, a 45-minute strategy call, and a written recommendations report. High Performing Teams Workshop – Brisbane, 14 May – A live in-person event for business owners ready to elevate their team culture, performance and leadership. Join Paula for a practical workshop designed to help you build a team that drives sustainable business growth. CONNECT WITH PAULA: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/…

Big Dreams Great Teams® with Paula Maidens

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Scaling Team Growing Pains: Why Your Team Can Break on the way to $1M (And How to Fix It) 27:43

vor 15 weeks27:43

27:43

Growing pains aren't just for growing teenagers… your business experiences them too! In this value packed episode, Paula Maidens dives into a challenge that catches many successful business owners by surprise: why your once-perfect team dynamics often struggle as you approach that exciting $1M revenue milestone. With 15+ years of hands-on experience guiding businesses through team transformations, Paula breaks down the three predictable breakdown points that emerge during growth phases. Plus, she shares practical, implementable solutions to help you navigate these transitions without losing momentum. WHAT YOU'LL LEARN: The surprising truth about why more revenue often leads to less freedom (not more!) What's really happening when your previously rock-star team members suddenly seem overwhelmed The hidden reason your communication systems start breaking under pressure When those "wear-all-the-hats" roles that worked brilliantly in early days become business bottlenecks How your collaborative, everyone-has-input approach might actually be stalling your growth KEY TAKEAWAYS: Simple yet powerful adjustments to streamline communication when complexity increases A fresh approach to evolving roles that honours your team's strengths while supporting growth The decision-making framework that frees you from being the bottleneck (without losing control) Whether you're currently feeling these growing pains or planning your path to that next revenue milestone, this episode gives you the practical roadmap to evolve your team structure with confidence and clarity. KEY MOMENTS: [05:32] Why communication systems break down during growth [13:23] When flexible roles no longer scale effectively [19:37] How collaborative decision-making becomes a bottleneck [24:51] Practical framework for empowering team decision-making [29:31] Introduction to the Team Performance Audit LINKS MENTIONED: Team Performance Audit – Paula's personalised assessment to pinpoint exactly where your team needs adjustment Not sure what you need? Book a FREE call to discuss what's right for you >> Book a Dream Team Discovery Call https://paulamadens.com/team-performance-audit CONNECT WITH PAULA: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/…

Big Dreams Great Teams® with Paula Maidens

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Financial Foundations for Smart Team Growth: Essential Money Moves for Scaling with Lisa Turner 32:33

vor 17 weeks32:33

32:33

In this essential episode of Big Dreams Great Teams, I’m interviewing Lisa Turner, founder of Accounted For You, a specialised Zero-only bookkeeping practice helping female-led businesses understand their numbers with clarity and confidence. With 20 years of experience in finance and accounting and 8 years running her own business, Lisa is passionate about making numbers feel simple. In this super practical and easy to digest episode, Lisa reveals why many business owners feel overwhelmed by their finances and how this leads to avoidance behaviours that can seriously impact your growth potential. She shares practical tips for moving from financial anxiety to confident decision-making, particularly when growing your team. What You'll Learn: Why understanding your numbers is critical before making hiring decisions The common financial mistakes that may be sabotaging your business growth How to determine if you're financially ready to hire your next team member Practical systems to manage cashflow and prevent tax-time surprises Essential financial reports every business owner should regularly review The crucial difference between revenue, profit, and cashflow Why the "bank balance method" of decision-making is a dangerous trap Resources Mentioned: Lisa's upcoming Learning Hub - covering financial basics for business owners Profit First methodology - a framework for managing business finances Connect with Lisa Turner: Website: accountedforyou.com.au Instagram: @accountedforyou Lisa’s Podcast - Your BookKeeping Matters https://accountedforyou.com.au/your-bookkeeping-matters-podcast/ Podcast: "Your Bookkeeping Matters" Freebie: Xero Money Saver Guide Connect with Paula Maidens: Website: paulamaidens.com Instagram: @paulamaidensconsulting Facebook: Paula Maidens - Building Awesome Teams LinkedIn: Paula Maidens Book a Dream Team Discovery Call…

Big Dreams Great Teams® with Paula Maidens

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Transform Your Team Meetings: 3 Questions That Build Accountability & Drive Results 30:30

vor 19 weeks30:30

30:30

In this episode of Big Dreams Great Teams, Paula shares a powerful framework to transform your team meetings from energy-draining obligations into the strategic engine of your business. Discover the three specific questions that create accountability, reveal obstacles, and develop proactive thinking in your team - ultimately allowing meetings to run effectively even without you present. What You'll Learn: Why most team meetings accidentally create dependency on you as the leader and how to shift this dynamic The fundamental difference between informational meetings vs empowering meetings Three specific questions that transform meeting energy and outcomes How to implement a meeting structure that runs with or without you Practical steps to transition your team to this new meeting framework Chapters: [00:01:49] Why team meetings often drain energy instead of creating momentum [04:42:30] The core problem: meetings structured to create dependency on you [07:07:36] Real example of how Paula implemented self-running team meetings in London [09:22:25] Why your team meeting should be the engine of your business [11:47:16] Question #1: Focusing on wins to build positive momentum [14:11:04] Question #2: Creating clarity and public accountability [16:32:69] Question #3: Fostering interdependence rather than dependency [18:50:49] How to implement this structure as your standard meeting agenda [21:05:69] How this structure gradually reduces the need for your involvement [23:25:96] Tips for handling initial awkwardness during implementation [25:28:73] Signs that indicate the new meeting structure is working [27:49:03] How these questions develop better thinking beyond the meeting room Resources Mentioned: Strategic Leadership Circle waitlist Dream Team Discovery Call booking link Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/…

Big Dreams Great Teams® with Paula Maidens

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Ask, Don't Tell: The Tiny Shift That Will Free Up Your Time & (Finally!) Empower Your Team 21:19

vor 21 weeks21:19

21:19

Are you exhausted from being the only person in your business who can solve problems? Tired of explaining the same things over and over to your team? In this powerful episode of Big Dreams Great Teams, Paula Maidens reveals why "telling" might actually be your biggest leadership blindspot. Discover the simple shift in approach that has helped Paula's clients for over 15 years cut problem-solving time in half and dramatically reduce those frustrating "why are we dealing with this again?" moments that drain your energy as a business owner. What You'll Learn The hidden leadership habit that's accidentally training your team to depend on you Why even the most well-intentioned business owners get stuck in the "bottleneck cycle" A fundamental mindset shift that transforms how your team operates without you The surprising way this tiny change develops true ownership in your team members A practical challenge you can implement this week to see immediate results Highlights Paula shares a powerful insight that questions activate thinking while answers shut it down. She explores why many small business owners get caught in the trap of being the constant problem-solver and how this apparently efficient approach actually creates long-term inefficiencies in your business. Through practical examples and real-world scenarios, Paula demonstrates how this simple shift works across various leadership situations, and why investing a little more time now will save you massive amounts of time (and sanity) later. You'll walk away with a concrete challenge to implement in your business this week, along with the reassurance that this shift from telling to asking is one of the most powerful leadership transformations Paula sees happen in her clients. Connect With Paula Ready to transform how you lead your team and create the kind of responsibility and ownership that frees you up to work ON your business rather than IN it? Book a complimentary Book a Dream Team Discovery Call to discuss your specific situation. Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/…

Big Dreams Great Teams® with Paula Maidens

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From Overwhelmed Owner to Strategic CEO: The Leadership Evolution Your Business Needs 25:54

vor 23 weeks25:54

25:54

Here's the truth - working harder isn't the answer to scaling your business. After 14 years of helping business owners build high-performing teams, I've discovered exactly what it takes to break free from operational overwhelm and step into true strategic leadership. In this episode, I'm sharing the framework that will transform how you lead your business. In This Episode, I Share The three distinct phases every business owner goes through (and how to identify where you are) Why your excellent operational skills might be the very thing holding your business back My proven framework for transforming from overwhelmed operator to strategic CEO The surprising truth about why "it's faster to do it myself" is costing you more than just time A powerful client story of transformation (from working through kids' activities to acquiring a new business) I've been exactly where you are - trying to do it all, be it all, manage it all. The good news? It's not a permanent state. Let me show you exactly how to break free and create the space your business needs to grow (and you need to thrive) 🎧 Listen now and take the first step toward the leadership evolution your business needs. Episode Chapters 0:00 - Welcome & Introduction 2:14 - Why Working Harder Isn't the Answer 5:32 - The Three Phases of Leadership Evolution 9:45 - Breaking Free from the Operator Trap 13:20 - The EMPOWER Framework Introduction 15:45 - Real Client Transformation Story 18:30 - Action Steps for Your Evolution 20:15 - Next Steps & Resources. Ready to Transform Your Leadership? Book your FREE Dream Team Discovery Call and let's discuss your path to becoming the strategic CEO your business needs >> Book a Dream Team Discovery Call Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/…

Big Dreams Great Teams® with Paula Maidens

1
Transform Your Culture USING Values-Based Communication in 2025 16:03

vor 25 weeks16:03

16:03

Are your business values secretly working against your team's performance? In this episode of Big Dreams Great Teams, I'm sharing a practical framework for using values-based communication to transform your team culture. Whether you have formal company values or not, this episode will show you how to tap into the values already driving your business and use them to create the culture you actually want in 2025. What You'll Learn: - Why your business values exist and shape your culture (even if they're not written down) - The common mistake that creates two competing cultures in your business - A 4-step framework for values-based communication that drives real change - How to handle difficult conversations without diluting your message - Practical ways to prevent performance issues before they arise Key Takeaways: 👉 Your values are already shaping your culture - learn how to harness them intentionally 👉 Clear communication beats sugar-coating every time 👉 Values support conversations, they don't replace them 👉 Daily actions matter more than written statements Work With Me: - Ready to transform your leadership approach and build a high-performing team? Learn more about my programs and services at paulamaidens.com - Join the waitlist for my upcoming group program by emailing hello@paulamaidens.com - Not sure what you need? Book a FREE Dream Team Discovery Call to discuss what's right for you Loved This Episode? If you found this episode helpful, please share it with other ambitious business owners, subscribe to the podcast, and leave a review. Your support helps me bring more actionable insights to help you build your dream team! Let's Connect: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/…

Big Dreams Great Teams® with Paula Maidens

1
AI in Hiring & Leadership: What Works and What Doesn't 22:22

vor 27 weeks22:22

22:22

In this episode of Big Dreams Great Teams, I’m pulling back the curtain on how AI tools are helping and hindering hiring, recruitment, leadership, and productivity for small business owners. From streamlining operations to optimising team performance, I’m sharing practical ways I use AI daily—and where it can fall short. Whether you're feeling overwhelmed by AI options or looking to maximise efficiency, this episode will give you insights and actionable tips to leverage AI strategically in your business. What You’ll Learn: The AI tools I use every day to boost productivity and enhance team performance. How AI can help with hiring processes, from job ads to role descriptions. The biggest mistakes to avoid when using AI for hiring or recruitment Why AI isn't a replacement for strategic leadership but a tool to support it. Practical tips to ensure AI is used effectively and ethically in your business. Join the Conversation: Share your thoughts on this episode! Connect with me on Instagram @paulamaidensconsulting and let me know how you're using AI in your business. Work With Me: If you're looking to optimise your hiring strategy and leadership approach for 2025, I'd love to support you. Learn more about my programmes and services at paulamaidens.com Join the waitlist for Paula’s upcoming group program and express your interest by emailing hello @paulamaidens.com Not sure what you need? Book a FREE call to discuss what's right for you >> Book a Dream Team Discovery Call Loved This Episode? If you found this episode helpful, please share it with your network, subscribe to the podcast, and leave a review. Your support helps me bring more actionable insights to help you build your rockstar team! Let’s Connect: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/…

Big Dreams Great Teams® with Paula Maidens

1
Break These Leadership Habits Before They Break Your Team in 2025 11:15

vor 29 weeks11:15

11:15

As a small business owner, your leadership style directly impacts your team—and ultimately, your business success. In this episode, we dive into three common leadership habits that could be holding you back in 2025. Discover practical strategies to shift from frustration to freedom and create a high-performing team that thrives without your constant oversight. What You'll Learn in This Episode: Why most business owners unknowing hold onto habits that stunt their team’s growth The #1 mindset shift that will free you from micromanaging. Why Hiring for Attitude and Training for Skills is BAD ADVICE and ultimately hurting your small business—and what to do instead. Why promoting your longest standing team member can lead to poor leadership dynamics in your business Actionable tips to break these habits and lead with clarity and confidence. Resources Mentioned: Book a 2-hour Strategic Clarity Session with Paula Join the waitlist for Paula’s upcoming group program and express your interest by emailing hello @paulamaidens.com Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/…

Big Dreams Great Teams® with Paula Maidens

1
How to Attract & Retain LOYAL Team Members 28:43

vor 50 weeks28:43

28:43

This episode addresses a commonly asked question which is How to Retain Employees. Paula discusses the elements to both Attract and Retain Loyal Employees and Team Members which to her, is much more than someone who just ‘stays’ and ‘shows up’ every day in your business. Paula starts by sharing what loyalty means to her and shares examples of how various employees have demonstrated that in her own businesses in the last 14 years, allowing you to reflect on what loyalty means to you. Paula then shares practical ways as an entrepreneur that you can ATTRACT and RETAIN loyal employees and team members starting with how you are showing up as the leader. Paula discusses the practical elements required to create a supportive work environment, lead by example, show appreciation, and support your team members to prioritise work-life balance which are all factors that LOYAL team members are looking for when they join a new business. Highlights Loyalty is more than how long you retain an employee in your business or the fact that they show up every day. It’s a deeper commitment to the team and the business. How to create a supportive work environment which is a crucial element for attracting and retaining loyal team members. The practical challenge of ‘leading by example’ as an entrepreneur in a small growing business. How being consistent in your actions and words helps build trust and loyalty in your team. The practical side of being able to prioritise work-life balance for your team and how being able to do this will contribute to an overall sense of loyalty. The importance of transparency, clarity, and realistic expectations when hiring and how this links to a long-term loyal team member. Chapters 00:00 Introduction 09:34 Creating a Supportive Work Environment 13:08 Leading by Example and Consistency 16:28 Showing Appreciation and Acknowledging Effort 21:57 Prioritising Work-Life Balance 27:04 Transparency, Clarity, and Realistic Expectations 29:22 Conclusion Explore working with Paula Book a Dream Team Discovery Call Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

Big Dreams Great Teams® with Paula Maidens

1
The Ultimate Guide to Reference Checks: Hire RIGHT for Your Small Business 14:15

vor 51 weeks14:15

14:15

In this episode, Paula Maidens addresses the importance of reference checks in the hiring process for small business owners. She shares unique insights into a candidate's past performance and work ethic, which you can gather from a reference check, including information that cannot be obtained through interviews or resumes. When conducted effectively, reference checks can confirm the accuracy of information, and provide a deeper understanding of their strengths and weaknesses. Paula dives into exactly how to extract that information so you can uncover potential red flags well before someone has been offered the job or has been employed to work with you. This episode also addresses how to handle negative feedback received during reference checks and whether that means you shouldn’t hire the person into your business. Highlights Reference checks ARE an important step in the hiring process for small business owners and this episode explains why that is the case and how to make them an incredibly helpful step for you. How to conduct a Reference Check so that potential red flags are uncovered so you know in advance if the candidate is the right fit for your role. Tips for effective reference checks given the limited time you may have with the person. What to do if you get a negative reference check. Should you still hire? Does that make them a no? What to consider and further examine to know what to do. Chapters 00:00 Introduction and Importance of Reference Checks 01:28 Insights from Reference Checks 04:32 Confirming Accuracy and Understanding Strengths and Weaknesses 07:34 Tips for Effective Reference Checks 12:35 Handling Negative Feedback in Reference Checks 16:21 Conclusion and Invitation to Learn More LEARN MORE ABOUT HIRING MASTERY™ You can learn Paula’s HIRING MASTERY™ METHOD here. You can now get started at any time and join up to 3 months of group implementation calls for tailored guidance and support. SAVE $ OFF HIRING MASTERY™ Use coupon code PODCAST24 (at checkout) to get $300 off the upfront price. Use coupon code PODCAST24PP at checkout to get $50 off each month for the payment plan option. *Coupon codes expire 31st Aug 2024. Learn more here: https://paulamaidens.com/hiringmastery/ Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

Big Dreams Great Teams® with Paula Maidens

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Client Lesson #9: Delegate, Don't Do 5:12

vor 52 weeks5:12

5:12

Welcome to our Client Lessons Series. These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest. Client Lesson Summary In this episode, Paula shares a personal lesson from the universe about the importance of delegation and recognising when to ask for help. Despite having the ability to update her own website, Paula found that doing so was not always the best use of her time. She recounts her experiences with two major website mishaps and the valuable lessons learned about efficiency, delegation, and the importance of pausing before diving into tasks. Key Takeaways: The Importance of Delegation: Just because you can do something doesn't mean you should. Recognising when to delegate can save time and improve outcomes. Learning from Mistakes: Paula shares two stories where her attempts to update her website led to more problems, highlighting the complexities of seemingly simple tasks. The Value of Pausing: Taking a moment to assess whether you should do something yourself or delegate it can prevent mistakes and inefficiencies. Balancing Excitement and Patience: Paula discusses how adrenaline and excitement can lead to impulsive decisions and the importance of channelling that energy into effective delegation. Explore working with Paula Book a Dream Team Discovery Call Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

Big Dreams Great Teams® with Paula Maidens

1
Subcontractor vs. Employee - Which One Is Right for You? 13:02

vor 52 weeks13:02

13:02

In this episode, Paula Maidens discusses the difference between hiring a subcontractor and an employee. She addresses common assumptions and myths about each option and provides insights into the pros and cons of both. Paula covers the importance of considering three key factors: time, commitment, and control and offers insightful questions to help you assess what you need in relation to each of these areas to land on the right answer for you and your business. Highlights The key assumptions and myths that are made when it comes to subcontractors versus employees. Whether one model is more ‘flexible’ than the other and if one is better when you are starting out. Whether one arrangement is ‘easier’ than the other if it’s ‘not working out’. Why you should consider 3 key factors including Time, Commitment, and Control, and how to think about each of these to decide which is right for you. Things to consider with subcontractors include flexibility, training, other clients, their business goals and how this may affect your business in the long term. Things to consider with employees include the benefits of commitment, control and oversight, and why having a dedicated person in your business creating and following your processes can help you in the longer term. Chapters 00:00 Introduction: Subcontractor vs. Employee 03:10 Ending Relationships and Honoring Commitments 09:07 Control: A Key Factor in Hiring 10:53 Finding Clarity for the Right Hiring Model 12:13 Hiring Mastery Method: A Program for Successful Hiring 13:26 Conclusion and Call to Action LEARN MORE ABOUT HIRING MASTERY™ You can learn Paula’s HIRING MASTERY™ METHOD here. You can now get started at any time and join up to 3 months of group implementation calls for tailored guidance and support. SAVE $ OFF HIRING MASTERY™ Use coupon code PODCAST24 (at checkout) to get $300 off the upfront price. Use coupon code PODCAST24PP at checkout to get $50 off each month for the payment plan option. *Coupon codes expire 31st Aug 2024. Learn more here: https://paulamaidens.com/hiringmastery/ Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

Big Dreams Great Teams® with Paula Maidens

1
Client Lesson #8: Is it REALLY that urgent? 4:49

vor 1 year4:49

4:49

Welcome to our brand new Client Lessons series. These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest. Client Lesson Summary The theme of this lesson is the importance of pausing and not reacting immediately to every urgent situation that arises. By finding the power of the pause, entrepreneurs and CEOs can make considered decisions and regain control of their time and priorities. The lesson provides strategies for determining the true urgency of a situation and resisting the urge to react immediately. Key Takeaways Not everything that seems urgent actually requires immediate attention. By pausing and assessing the true urgency of a situation, entrepreneurs and CEOs can make better decisions. Most problems can solve themselves or be handled by someone else if given time. Taking a pause allows the initial emotional impact of a situation to dissipate, leading to better clarity of thought. By resisting the urge to react immediately, individuals can regain control of their time and priorities. Chapters 00:00 The Power of the Pause 01:29 Making Considered Decisions 02:28 Letting Problems Solve Themselves 03:26 Clarity of Thought 04:45 Regaining Control LINKS: Explore working with Paula Book a Dream Team Discovery Call Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

Big Dreams Great Teams® with Paula Maidens

1
Reducing the STRESS from Having Employees 24:03

vor 1 year24:03

24:03

In this episode, Paula Maidens discusses the stress that comes with having employees and provides practical tips and strategies to reduce that stress. She emphasises the importance of normalising the stress and reframing the mindset to view employees as an investment rather than just an expense. Paula also talks about the significance of effective communication, time management techniques, setting boundaries, and building a support system. Takeaways Feeling stressed when you have employees is completely normal and acknowledging it is the first step to managing it effectively. Reframe your mindset to view employees as an investment in your business's growth rather than just an expense. Effective communication, regular check-ins, and team meetings can prevent misunderstandings and reduce stress. Implement time management techniques and set boundaries to protect your time and prioritise tasks. Build a support system, including a coach or mentor, and a peer group where you can be vulnerable and discuss your stress. View your leadership journey as a continuous learning process and invest in the training and development of your team. Reducing your own stress and supporting your team's growth will create a positive culture and reduce overall stress in the business. Chapters 00:00 Introduction: The Stress of Having Employees 03:10 Chapter 1: Normalising the Stress 05:03 Chapter 2: Reframing Your Mindset 09:40 Chapter 3: Effective Communication 11:39 Chapter 4: Time Management Techniques 16:52 Chapter 5: Building a Support System 20:10 Chapter 6: Continuous Learning and Development 22:46 Chapter 7: Creating a Positive Culture Explore working with Paula Book a Dream Team Discovery Call Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams Linkedin: https://www.linkedin.com/in/paulamaidens/…

Big Dreams Great Teams® with Paula Maidens

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Client Lesson #7: Do THIS to NOT be frustrated when hiring someone to do the same job as you 4:00

vor 1 year4:00

4:00

Welcome to our new Client Lessons series. These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest. Client Lesson Summary In this episode, we discuss the critical considerations when hiring someone to deliver the same services you provide, meaning when you are hiring someone to do more of what you already do. This applies to every single business owner and business type, whether you are service-based, e-commerce, in person or remote… It's essential to decide and distinguish between tasks that must be standardised and what areas can vary or where creativity can flourish. Tune in to hear practical examples and tips on how to ensure your team maintains the quality and integrity of your brand while allowing room for individual expression. Key Points: Introduction (00:00 - 00:30) Understanding Standardisation vs. Creativity (00:30 - 01:00) Example 1: Yoga Studio (01:00 - 02:30) More examples in different industries (02:30 - 03:00) Considering the customer experience (03:00 - 04:00) The importance of avoiding assumptions (04:00 - 04:30). Conclusion & Summary of key takeaways (04:30 - 05:00) LINKS: Explore working with Paula Book a Dream Team Discovery Call Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

Big Dreams Great Teams® with Paula Maidens

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Stop having BORING Team Meetings! Here's how. 16:32

vor 1 year16:32

16:32

In this episode, Paula Maidens explores the necessity of team meetings and how to make them effective. She discusses the signs of unnecessary meetings, such as boredom and long durations, and highlights the importance of impactful and purposeful meetings. Paula talks about how meetings can foster the key elements required to have a ‘high performing team’ and provides tips for making meetings impactful, relevant, and motivating. Dive in to hear practical advice including how to plan your meetings in advance so that the right participants are present and participating. Highlights Unnecessary meetings can be identified by key signs including boredom, long meetings and lack of interest from participants. The benefits of Effective Team Meetings and how they will foster and encourage a high-performing team Clear steps you can take to make meetings impactful, relevant, and motivating including planning the meeting in advance, defining outcomes and ensuring only the right participants are present. Hear Paula’s P-O-P method (Purpose, Outcomes, Participation) and how this can be used for effective meeting preparation. Team bonding and whether to incorporate these into regular team meetings Chapters 00:00 Introduction: Are Team Meetings Really Necessary? 03:20 Supporting Key Elements of a High-Performing Team 05:40 Not All Meetings Are Made Equal 07:08 Tips for Effective Meeting Planning 11:21 The P-O-P Method for Meeting Preparation 15:04 Focusing on Purpose, Outcomes, and Participation in Regular Team Meetings LINKS: Explore working with Paula: Book a Dream Team Discovery Call Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

Big Dreams Great Teams® with Paula Maidens

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Client Lesson #6: Preparing for Holidays (so you can actually relax!) 4:36

vor 1 year4:36

4:36

Welcome to our brand new Client Lessons series. These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest. Client Lesson Summary In this episode, Paula dives into the essential steps for business owners to take a well-deserved holiday without the stress of constantly checking in. Paula shares practical advice on how to set up your team for success and ensure you can genuinely relax while away. You’ll learn how to strategically plan your time off with four key questions that will guide you in preparing your business and yourself for a smooth and worry-free holiday. Client Lesson Summary Key Takeaways: Determine the Type of Holiday: Consider the level of engagement you want during your holiday. Do you want to be completely disconnected, semi-available, or okay with working a few hours daily? Inform Your Team: Based on the type of holiday, identify what your team needs to know to operate effectively in your absence. Set Notification Guidelines: Establish what information or incidents you need to be informed about while you're away. Choose Communication Methods: Decide how you want to be contacted in case of important updates or emergencies. Explore working with Paula Book a Dream Team Discovery Call Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

Big Dreams Great Teams® with Paula Maidens

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Dealing with Stress, Overwork & Burnout with Dr Hayley Kelly 37:53

vor 1 year37:53

37:53

Today’s guest with Paula Maidens is Dr. Hayley Kelly, a clinical psychologist and business coach, shares her journey of overcoming stress and burnout and offers insights on managing stress as an entrepreneur. Hayley explains the concept of allostatic load, which is the toll that stress takes on us, and emphasises the importance of understanding our individual stress responses and finding sustainable self-care practices. Throughout this conversation both Paula and Hayley share candidly their personal experience with stress, overwork and burnout in their businesses and lives and what they do on a day to day basis to support their natural tendencies and to juggle their busy lives as mothers, wifes and passionate entrepreneurs. Hayley talks about how entrepreneurs can align their actions in their business with their values and the importance of prioritising well-being both from her personal and clinical experience. She highlights the significance of un-committing to things that no longer serve us and taking care of our physical and mental health and shares practical suggestions that every entrepreneur can consider and apply to their business and lives. Highlights Understand your individual stress response and be aware of your allostatic load. Find sustainable self-care practices that align with your values and prioritise your well-being. Uncommit to things that no longer serve you and make choices that support your desired lifestyle. Take care of your physical and mental health as an essential part of achieving your goals. Chapters 00:00 Introduction and Background 02:52 Understanding Stress and Burnout 06:12 Allostatic Load and Individual Stress Responses 11:58 Normalising Stress and Making Choices 24:52 Building Sustainable Self-Care Habits 32:02 Mindfulness and Gratitude in Everyday Moments 34:49 Aligning Actions with Values and Lifestyle 37:52 Conclusion and Connecting with Dr. Hayley Kelly LINKS: Connect with Hayley: Free Guide: The Ultimate Guide Step-by-Step Guide for Therapists to Create & Sell a Successful Online Program: https://therapistsrising.com/guide Instagram: https://www.instagram.com/dr.hayleykelly Website: https://therapistsrising.com Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams Explore working with Paula: Book a Dream Team Discovery Call…

Big Dreams Great Teams® with Paula Maidens

1
Client Lesson #5: Delegating leadership within your team 5:25

vor 1 year5:25

5:25

Welcome to our brand new Client Lessons series. These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest. Client Lesson Summary In this client lesson, Paula talks about delegating leadership and how it is important as your business grows, and requires clear communication and specific expectations. When empowering someone else to lead, it's crucial to ensure they operate in the same way and have the necessary skills. Without proper development and guidance, performance can suffer. As your team grows, it's important to think about how the new leaders will manage and set expectations. Assumptions should be avoided, and specific conversations about management style and feedback should take place. Coaching and external support may be necessary to develop new leaders. Key Takeaways Delegating leadership is essential as your business grows and you can't lead all the people yourself. Clear communication and specific expectations are crucial for effective delegation. When empowering someone else to lead, ensure they operate in the same way and have the necessary skills. Performance can suffer if new leaders are not properly developed and guided. Think about how new leaders will manage and set expectations, and have specific conversations about management style and feedback. Coaching and external support may be necessary to develop new leaders. Explore working with Paula: Book a Dream Team Discovery Call Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

Big Dreams Great Teams® with Paula Maidens

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The Impact of Team Effectiveness on Your Clients & Your Brand 19:48

vor 1 year19:48

19:48

In this episode, Paula Maidens explores the impact of effective team management on brand experience through real-life observations of two very different renovation teams on her street. This episode could also be called “Lessons in Team Management from the Tradies on My Street!” You’ll hear Paula’s key insights on how she can see from the outside the systemisation, standardisation and team efficiency in two businesses she’s been watching… and how the behind of the scenes of a business may not be as hidden as you think… and in fact, it can significantly influence your clients' perceptions and ultimately, your business success. Highlights Paula opens the episode by discussing the often-overlooked impact of disorganised and systemised teams on clients and potential clients. The importance of team efficiency and how it shapes the overall brand experience. Paula describes her neighbourhood in North Brisbane, where multiple renovation projects have been ongoing. She introduces two distinct teams: Team One (builders renovating a house) and Team Two (house removal specialists) and shares her observations of them both and the impression that it’s left on her as an external observing party. Key Lessons Visibility of Inefficiency - Outsiders can easily detect if a team is disorganised and inefficient. Impact of Standardisation - Consistent processes lead to better efficiency and improved brand perception. Standardisation helps to manage team behaviour. Systemisation Benefits - Internal systemisation will help you get a higher return on investment (in your team) and the external benefits will include positive client interactions and brand consistency. Chapters 00:00 The Impact of Team Effectiveness on Brand Perception 05:38 Lessons from Two Different Teams on the Speaker's Street 07:20 The Importance of Clear Instructions and Expectations 14:24 Systemisation and Standardization for Efficiency and Brand Consistency Explore working with Paula: Book a Dream Team Discovery Call Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

Big Dreams Great Teams® with Paula Maidens

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Client Lesson #4: There is ALWAYS light at the end of the tunnel 4:12

vor 1 year4:12

4:12

Welcome to our brand new Client Lessons series. These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest. Client Lesson Summary In this client lesson, Paula shares an inspiring lesson from one of her recent private clients who has come to the end of her first round of private coaching working with Paula. She reflects on the progress of the client who, after three months of targeted coaching, transformed her perspective and management of her business. Paula talks about the common challenges, feelings and struggles that entrepreneurs feel as the sole owner in their businesses and shares the steps that led her client to feel re-energised and optimistic about the future. Key Takeaways: The Client's Initial Struggles - reflections from her first call and the feelings of chaos, vulnerability and questioning if her situation was normal. How they Formulated a Plan - to address the issues and improve the client's business experience The difference just three Months Later - how the client feels rejuvenated and sees the light at the end of the tunnel. Key Changes Implemented including Team Structure, identifying 3 key hires, conversations and how performance was immediately improved Mindset Shifts: What was needed This lesson will help you hear that regardless of how heavy and chaotic your current situation may feel, that there is always light at the end of the tunnel. Small, impactful changes can get you significant transformations in a short period of time Explore working with Paula: Book a Dream Team Discovery Call Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

Big Dreams Great Teams® with Paula Maidens

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EOFY Reflections: Revenue is down but my WAGE IS UP 23:58

vor 1 year23:58

23:58

In this episode, Paula reflects on the past 12 months in her business and shares her end-of-financial year review. She discusses the decline in revenue but emphasises that she paid herself more in wages compared to the previous year, which is more important to her. Paula highlights her business value of chasing profit rather than just revenue and the details of how she conducted a cost review to cut unnecessary expenses in her business. She also talks about the changes in her team, her work-life balance, and her plans for the future. Highlights Focus on profit rather than just revenue to ensure a sustainable business. Conduct a cost review to identify and eliminate unnecessary expenses. Regularly assess your team and make necessary changes to improve efficiency. Strive for a healthy work-life balance and make adjustments as needed. Plan for future growth and explore new opportunities for learning and development. Chapters 00:00 Reflecting on the Past Year: Revenue vs. Profit 02:21 Cutting Costs and Increasing Wages: A Win-Win 09:23 Adapting to Team Changes and Streamlining Processes 16:00 Balancing Work and Life: A Work in Progress 20:02 Looking Ahead: Plans for Growth and Learning Explore working with Paula: Book a Dream Team Discovery Call Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

Big Dreams Great Teams® with Paula Maidens

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Client Lesson #3: Why You Must TEST In Your Hiring Process (& how to feel good about it!) 5:40

vor 1 year5:40

5:40

Welcome to our brand new Client Lessons series. These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest. Client Lesson Summary In this conversation, Paula discusses the common feeling of “being mean” or “awkward” during the hiring process when including a test and offers the reframe that the idea of testing candidates can be kind and mutually beneficial practice. She shares personal experiences and examples to highlight the benefits of testing and the significant mutual value it brings to both the employer and the candidate. Key Takeaways Testing candidates is a common, fair and kind practice that provides them with an opportunity to showcase their skills and experience the role. The testing process benefits both the employer and the candidate by ensuring a mutual fit and long-term success in the role. Incorporating testing into the interview structure is essential for hiring the right person and creating a mutually beneficial hiring process. Key ideas Getting somebody to do a test is actually the kindest, the fairest, the best possible thing that you can do for them. Think of testing as a mutually beneficial activity that you incorporate into your interview structure. Connect with Paula: Book a Dream Team Discovery Call Website: www.paulamaidens.com Instagram: @paulamaidensconsulting Facebook: @paulamaidensbuildingawesometeams…

Big Dreams Great Teams® with Paula Maidens

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Behind The Scenes: Triumphs, Tests & Truth Bombs of 2024 22:01

vor 35 weeks22:01

22:01

We're pulling back the curtain on what 2024 really looked like - beyond the glossy social media highlights and into the reality of running a business! In this special end-of-year episode, I'm sharing MY full picture of running a successful business - from the moments that had me pouring a glass of bubbly to the days that had me questioning everything. Because real business growth isn't just about the victories we post online - it's about how we handle the difficult days, what we learn from our mistakes, and how we keep showing up even when things don't go to plan. Join me for an honest conversation about the wins, the challenges, and those messy middle moments that actually shape us as business owners and leaders. In This Episode You'll Learn: The unexpected benefits of stepping out of your comfort zone in business Real strategies for building genuine business relationships that last How to turn business challenges into opportunities for growth The truth about balancing professional success with personal wellbeing Game-changing approaches to leadership and team development Why creating margin in your business is crucial for long-term success Timestamps: [00:00] Why sharing the real story matters - not just the highlight reel [02:15] The journey back to meaningful in-person connections [09:45] When business plans meet reality: VIP days and unexpected pivots [16:30] Getting real about revenue dips and relationship challenges [22:15] Why time and financial buffers aren't just nice-to-haves [28:45] Exciting sneak peek: What's brewing for 2025 [32:30] Holiday reflections and invitation to connect Our favourite quote: "True success isn't just about the numbers - it's about building a life and business that can flex when life throws its inevitable surprises at us." Resources Mentioned: HBDI Accreditation: The game-changing tool reshaping how we understand teams - Check out Episode 158 to learn more about HBDI. Angela Henderson's Conference: Where business strategy meets personal growth - Check out Angela Henderson on socials here Our YouTube Experiment: Join us as we play with new ways to connect Holiday Update: We're taking a full three-week break to reset and recharge. The podcast returns in January 2025 with fresh perspectives on building exceptional teams, elevating your leadership, and creating sustainable success. Until then, there's a treasure trove of episodes waiting for you in our back catalog! Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/ Want to make sure you hear about the new in-person events for 2025? Email us at hello@paulamaidens.com and we’ll make sure you are the first to hear about it! Curious about working with Paula in 2025? Book a FREE call to discuss what's right for you >> Book a Dream Team Discovery Call Tags: #BusinessReality #LeadershipJourney #TeamBuilding #Entrepren…

Big Dreams Great Teams® with Paula Maidens

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The Franchise Success Formula: Values, Vision, and Making Hearts Sing; Lessons in Culture-First Leadership from ActivOT's Founder Helen Wait 33:50

vor 36 weeks33:50

33:50

What if the secret to scaling your business wasn't about rigid systems, but about leading with your values? In this inspiring episode, Helen Wait shares how she transformed her solo occupational therapy practice into ActivOT, Australia's first OT franchise business with over 65 franchisees across five states. From unconventional hiring practices to creating a culture that truly puts people first, Helen reveals how she built a multi-million dollar healthcare empire without compromising her values or vision. Whether you're dreaming of franchising your business or simply want to scale while maintaining your culture, this episode is packed with practical wisdom for value-driven entrepreneurs. About Our Guest Helen Wait is the founder of ActivOT, the world's first occupational therapy franchise business. Founded in 2007 after the birth of her third child, Helen has grown ActivOT from a solo practice to a network of over 65 franchisees serving more than 8,000 clients across five Australian states. Episode Highlights [02:05] Helen shares how a conversation with another successful franchisor inspired her business model [07:44] The pivotal moment that led Helen from working 18-hour days to building her dream team [14:37] Why Helen chose franchising over traditional employment models [17:40] The importance of regular business planning and reflection [20:50] Helen's unique approach to hiring: "I don't actually ever interview" [25:44] How to build and maintain an amazing culture across a large organisation [28:25] Creating roles around people's passions rather than forcing people into roles [33:21] Helen's top three business lessons for entrepreneurs CONNECT WITH HELEN Instagram - https://www.instagram.com/helen.whait/ Facebook - https://www.facebook.com/helenwhaitactivot LinkedIn - https://www.linkedin.com/in/helen-whait/ Website - www.activot.com.au For Occupational Therapists - https://www.activot.com.au/franchise-opportunities/ For referrals to ActivOT Practitioners - https://www.activot.com.au/referrals/ CONNECT WITH PAULA Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/ Book a FREE call to discuss what's right for you >> Book a Dream Team Discovery Call…

Big Dreams Great Teams® with Paula Maidens

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4 Thinking Preferences: Which One Drives Your Brain? 21:37

vor 37 weeks21:37

21:37

Have you ever wondered why some tasks energise you while others leave you drained? Or why certain people’s problem-solving approaches make perfect sense to you, while others leave you feeling baffled? In this episode of The Big Dreams Great Teams Podcast, Paula Maidens explores the fascinating world of thinking preferences and how understanding them can transform your leadership style and team dynamics. Paula shares her journey with the Herrmann Brain Dominance Instrument (HBDI), a powerful tool that has redefined the way she leads, collaborates, and even connects in her personal life. Drawing on real-world examples from her business journey, Paula explains how the four quadrants of thinking—analytical, practical, relational, and creative—shape how we approach problems, make decisions, and communicate. Whether you're the quick-to-act practical thinker or the big-picture creative dreamer, this episode will help you uncover your brain’s natural preferences and understand how they influence your leadership and team interactions. Paula also shares how stress impacts our default thinking patterns and offers practical insights on harnessing the strengths of your team’s diverse thinking styles to achieve big dreams together. Tune in to discover how aligning your leadership style with your natural thinking preferences can unlock higher performance, joy and satisfaction for you and your team. HIGHLIGHTS The four thinking modes and what they mean for your leadership. How to identify your natural problem-solving style and recognise blind spots. Tips to harness the strengths of different thinking styles within your team. Hit play now and start uncovering the secrets to becoming a self-aware, effective leader! Don’t forget to subscribe, leave a review, and share this episode with someone who would find it valuable! CHAPTERS [00:01] Introduction to thinking preferences and how they affect leadership [02:22] A personal story: Navigating conflict through different thinking styles [06:41] Revisiting the HBDI tool: What it reveals about brain preferences [08:59] How stress shifts our default thinking patterns [11:13] Overview of the four thinking quadrants: Analytical, Practical, Relational, Creative [15:34] Practical applications of thinking preferences in business and leadership [20:56] Key takeaway: Leveraging thinking differences for team success RESOURCES & Next Steps: Want to discover your thinking style? Connect with Paula for an HBDI assessment and debrief at https://paulamaidens.com/ Grab a time straight in Paula’s diary by Booking a Dream Team Discovery Call CONNECT with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/…

Big Dreams Great Teams® with Paula Maidens

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Scaling to $7M in 4 Years: Essential Business, Team & Leadership Lessons with Allana Ford 32:47

vor 38 weeks32:47

32:47

Join us for an inspiring conversation with Allana Ford, the founder and CEO of Muse Pilates, who has built an incredible fitness empire across Australia in just five years. Since opening her first studio in December 2019, Allana has grown Muse Pilates to 13 locations with nearly 100 team members - and she's just getting started. In this conversation with Paula, Allana openly shares her leadership journey and the essential business insights that drove her successful scaling story - from building high-performing teams to successfully launching into franchising. In this episode, Allana shares her entrepreneurial journey with refreshing honesty, including: How a personal setback led to spotting a gap in the market The real challenges of scaling while raising young children Key turning points in her business growth Recent exciting developments including franchising and online education If you're looking to scale your business or dream of building something bigger than yourself, this episode is packed with practical insights. Allana gets candid about: The critical decisions that accelerated her growth How she's built and maintained quality across multiple locations Her approach to building high-performing teams The realities of protecting your energy while scaling You'll especially love this episode if you're: A business owner looking to scale Interested in franchising opportunities Balancing business growth with family life Looking for practical leadership insights Don't miss this honest conversation about what it really takes to build a multi-million dollar business while maintaining high standards and a great culture. Highlights [00:01:33] From startup to scale: The Muse Pilates origin story [03:35] Critical business scaling lessons from the early years [05:30] Leadership strategies while managing rapid growth [08:06] Essential systems for scaling from 2 to 13 studios [12:14] Team building and hiring processes evolution [21:52] Strategic business expansion through franchising [27:50] Scaling through online business diversification [30:55] Key leadership decisions that accelerated growth Connect With Allana Instagram @theallanaford and Tiktok @allana.ford Website: musepilates.com.au and spicypilates.com Connect with Paula Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/ Keen to explore working with Paula? >> Book a Dream Team Discovery Call…

Big Dreams Great Teams® with Paula Maidens

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Time vs. Energy Management: Is Time Management Obsolete? 13:05

vor 39 weeks13:05

13:05

In this episode, Paula shares her thoughts on the debate between time management and energy management. Paula reflects on a recent discussion she heard about the shift from time management being the gold standard to energy management taking the lead and explores how both concepts are crucial for productivity and well-being, ultimately arguing that they complement each other rather than compete. Highlights Effectively managing time creates the space needed for energy management practices. Without time awareness, maximising energy becomes challenging. Balancing time and energy is essential for achieving high performance. Each person has different brain thinking styles, affecting how they approach tasks and manage time and energy. Recognising your thinking patterns can enhance your efficiency and enjoyment in business. Learn a little about different brain thinking styles and their impact on productivity. Resources Mentioned: "The 7 Habits of Highly Effective People" by Stephen R. Covey "The Power of Full Engagement" by Jim Loehr and Tony Schwartz Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams LinkedIn: https://www.linkedin.com/in/paulamaidens/ Explore Working with Paula: Check out & Book a 90 Minute Strategic Clarity Session with Paula >> Here Not sure what you need? Book a FREE call to discuss what's right for you >> Book a Dream Team Discovery Call…

Big Dreams Great Teams® with Paula Maidens

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Managing Anxiety, Mental Health & Burnout in the Workplace with Dr. Jodi Richardson 35:25

vor 40 weeks35:25

35:25

In this episode of The Big Dreams Great Teams Podcast, Paula sits down with Dr. Jodi Richardson, a leading expert on anxiety and mental health, to dive deep into the complexities of anxiety, stress management, and burnout. Dr. Jodi shares her personal journey and professional insights, offering practical tools and strategies for managing anxiety in both personal and professional contexts. You'll gain a clear understanding of the difference between normal and problematic anxiety, and learn effective techniques to manage in-the-moment anxiety and reduce overall stress. They also discuss how to recognize the signs of burnout and the critical connection between anxiety and burnout. If you're a business owner or manager, Dr. Jodi provides valuable advice on supporting team members struggling with anxiety. You'll learn how to approach mental health conversations in the workplace, recognize the signs of burnout in yourself and others, and provide meaningful support for a more resilient team. Highlights: Understanding the difference between normal vs. problematic anxiety Practical strategies for managing anxiety and reducing stress in the moment Why avoidance and anxiety are often linked Addressing mental health in the workplace and supporting team members with anxiety Key signs you're nearing burnout and how to manage it before it impacts your mental health Chapters 00:00 Introduction to Anxiety and Burnout 02:48 Understanding Anxiety: Definitions and Symptoms 06:11 Normal vs. Problematic Anxiety 09:05 Practical Strategies for Managing Anxiety 12:04 Supporting Others with Anxiety in the Workplace 18:52 The Connection Between Anxiety and Burnout 30:00 The Importance of Connection for Mental Health Connect with Dr Jodi Richardson: Website: https://drjodirichardson.com/ Books:https://drjodirichardson.com/shop/ Hello Anxiety Podcast https://podfollow.com/1585382774 Enquiries:hello@drjodirichardson.com.au Instagram: https://www.instagram.com/drjodirichardson/ Facebook: https://www.facebook.com/DrJodiRichardson/ LinkedIn:https://www.linkedin.com/in/dr-jodi-richardson-15589240/ Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

Big Dreams Great Teams® with Paula Maidens

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Q4 Retention Activities To Power Up Your Team for 2025 23:53

vor 41 weeks23:53

23:53

In this episode of The Big Dreams Great Teams Podcast, Paula dives deep into the strategic activities you can prioritise in Q4 to wrap up 2024 on a high note and set your business and team up for success in 2025. From celebrating wins and reflecting on lessons learned to checking in on your team's well-being, this episode is packed with actionable insights for small business owners. Paula shares practical tips for incorporating team feedback, recognition, and incentives into your year-end planning. Plus, she explores how these activities will minimise your potential staff turnover, by boosting your team morale and create a proactive, high-performing team who are excited for the year ahead. Don't skip this episode! Highlights Strategic activities to prioritise in Q4 to set your business and team up for success in 2025 Why it’s critical to recognise your team's hard work and how learning and reflection activities will boost your culture and proactivity in 2025 Whether end-of-year Team Member check-ins are necessary (or if they can be rolled to the new year). Simple ways to incorporate incentives into End Of Year celebrations like Christmas parties in an online or in person way Which of these to choose or skip if you are feeling BUSY (or maybe just super tired!) as you run to the finish line of 2024 Chapters 00:00 Introduction to Year-End Strategies 04:22 Capacity Planning and Resource Allocation 08:09 The Importance of Performance Reviews 10:58 Goal Setting for the New Year 12:46 Team Reflection and Celebrating Wins 15:33 Feedback and Team Check-Ins 19:18 Recognition, Incentives, and Rewards 23:31 Strategic Planning for 2025 LINKS: Check out & Book a 90 Minute Strategic Clarity Session with Paula >> Here Not sure what you need? Book a FREE call to discuss what's right for you >> Book a Dream Team Discovery Call CONNECT with Paula on Socials: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

Big Dreams Great Teams® with Paula Maidens

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Creating a 'Bad Day' Business Model Through Automation - with Peta Serras 34:00

vor 42 weeks34:00

34:00

In this episode of The Big Dreams Great Teams Podcast, we dive into the strategies that can help small business owners turn challenging days into opportunities for growth and innovation and ultimately make business more profitable and sustainable. Paula is joined by special guest Peta Serras, founder of Professional Babe, who shares her extensive entrepreneurial journey and insights into profitability, email marketing, and business automation. We discuss the importance of setting up businesses for sustainability, particularly through effective onboarding processes and the use of email marketing as a powerful tool for engagement and sales. Peta shares her 'bad day business model' concept to build a resilient and profitable business and we explore the role of AI in streamlining business operations, team management and business strategies. Dive in to hear the transformative power of business automation and how this can help you to keep your team costs low and lean. What You’ll Learn: Effective Email Marketing: Discover how to leverage email marketing to communicate with your team and clients during tough times, ensuring clarity and collaboration. Smart Business Automation: Learn how implementing business automation tools can streamline your operations, allowing you to focus on strategic growth rather than daily chaos. Team Management Techniques: Practical team management techniques to foster a supportive environment. Building a Resilient Business Model: Understand how to create a 'bad day' business model that prepares you for unexpected challenges and maintains your momentum. Chapters 00:00 Introduction to Peta Serres and Her Journey 03:02 The Importance of Profitability and Streamlining 05:52 Email Marketing: A Game Changer for Businesses 08:55 Onboarding and Customer Experience Automation 11:55 Building a Bad Day Business Model 14:51 The Role of AI in Business Efficiency 18:01 Identifying Opportunities for Automation 21:02 Behind the Scenes: Peta's Team and Operations 23:52 Key Takeaways and Final Advice CONNECT with Peta: Website — https://www.professionalbabe.com/ Instagram — https://www.instagram.com/professionalbabe/ Give Good Email — https://www.professionalbabe.com/give-good-email/ CONNECT with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams Explore working with Paula Book a Dream Team Discovery Call…

Big Dreams Great Teams® with Paula Maidens

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Remuneration Models - Which Pay Structures Are Right For Small Business (& What To Avoid) 30:30

vor 43 weeks30:30

30:30

In this episode of The Big Dreams Great Teams Podcast , we're diving into one of the most crucial aspects of building a strong and loyal team—rewarding employees. As your small business grows, choosing the right remuneration model can be a game-changer for attracting and retaining top talent. From salary-based pay to commission structures and staff incentive schemes, we’ll cover the simplest and most effective ways to reward your team and keep them motivated. Join me, Paula Maidens, as I walk you through the most common pay models that small businesses like yours are using today—including salary-based pay, hourly wages, commission-based structures, and performance bonuses. I’ll also touch on more advanced incentive-based remuneration models and when they might make sense for your business. Tune in for real-world examples from both Australian and global companies, and learn how these models can help you create a high-performing team without complicating your payroll. Whether you're hiring your first employee or scaling your team, this episode is packed with practical insights to help you choose the right approach for rewarding your staff effectively! In This Episode, You’ll Learn: The key differences between salary-based, commission-based, and performance-based pay models. Real-world examples of businesses using these pay structures to grow their teams. Why staff incentive schemes are more than just a perk—they're essential for employee motivation and retention. Simple tips for implementing a pay model that suits your business needs and budget. How to avoid common pitfalls when choosing a remuneration model for your small business. Takeaways: Rewarding your employees is more than just paying a salary—it's about creating a staff incentive schemes that drives performance and builds a loyal, motivated team. Listen to this episode to discover the best ways to implement pay models that work for your small business, without overcomplicating the process! Chapters 00:00 Understanding Pay Structures in Business 03:06 Exploring Salary-Based Remuneration 06:07 Hourly Wage Model Explained 08:51 Commission-Based Pay: Incentivizing Sales 12:05 Performance-Based Bonuses: Rewarding Achievements 17:47 Incentive-Based Remuneration: Flexibility in Rewards 22:53 Complex Models: Profit Sharing and Equity 30:09 Choosing the Right Pay Structure Explore working with Paula: Book a Dream Team Discovery Call Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

Big Dreams Great Teams® with Paula Maidens

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5 Leadership Habits You Need To Break To Scale Your Business 17:40

vor 44 weeks17:40

17:40

In this episode of The Big Dreams Great Teams Podcast, host Paula Maidens dives into the five critical leadership habits that CEOs of small businesses need to break in order to scale successfully. As your business grows, the leadership strategies that worked in the early days often become roadblocks to further success. Paula explores common pitfalls such as expecting employees to work at the same speed as the CEO, hiring for comfort rather than business needs, and promoting based on tenure. Packed with practical advice, real-life examples, and insights on how to shift your mindset, this episode is essential listening for small business CEOs looking to elevate their leadership and grow their teams effectively. Tune in to discover how breaking these leadership habits can help you build a stronger, more scalable business. Highlights Stop thinking, I'll tell them once and then they should just do it. Context creates clarity in communication. You can't expect everybody to work as fast as you do. Your job as a leader is to build a cohesive team. Hire for skills and capabilities, not for comfort or familiarity. Loyalty should not be the sole reason for promotions. Comfort in hiring can limit business growth. Leadership requires letting go of old habits. Stretching yourself is essential for business growth. Your business will only grow to the extent you're willing to be uncomfortable. Chapters 00:00 Elevating Leadership: Key Traps to Avoid 06:12 Building a Diverse and Effective Team 12:31 The Importance of Challenging Comfort Zones Explore working with Paula Book a Dream Team Discovery Call Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

Big Dreams Great Teams® with Paula Maidens

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Unlocking the Link Between Productivity and Profitability in Small Business 17:54

vor 45 weeks17:54

17:54

In this episode, Paula reveals five proven strategies to measure and optimise your team’s productivity. With real-world examples, she demonstrates how increasing team productivity leads directly to higher profitability and greater financial success for your business. If you’re a small business owner committed to growth, this episode is packed with actionable insights to help you quickly identify areas where your team can improve and drive tangible gains in efficiency and profit. Highlights How to create a clear roadmap to success for your team with self-tracking, defined goals, and KPIs. The hidden links between high-quality work, rework costs, and how they impact your profitability. The often-overlooked power of team collaboration, and how to measure its direct impact on your bottom line. The unnoticed opportunity cost of disengaged employees, and how their lack of initiative could be limiting your profits. Every successful small business should prioritise productivity—tune in to discover how to transform your team’s performance and boost your financial results! Chapters 00:00 Introduction: The Importance of Productivity in Small Businesses 06:16 Chapter 2: The Impact of Quality Work on Profitability 09:54 Chapter 3: Timely Delivery: A Key to Increased Revenue 12:08 Chapter 4: Team Collaboration: Eliminating Bottlenecks and Boosting Efficiency 15:07 Chapter 5: The Power of Employee Engagement in Driving Profitability 22:01 Conclusion: The Link Between Productivity and Profitability Explore Working With Paula: Book a Dream Team Discovery Call Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

Big Dreams Great Teams® with Paula Maidens

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Navigating ADHD and Entrepreneurship with serial business owner - Jane McFadden 49:29

vor 46 weeks49:29

49:29

Jane McFadden, an entrepreneur, former psychologist, author, neurodiversity specialist, and neuroscientist, shares her personal experience and academic knowledge on ADHD, entrepreneurship, and business. She discusses her journey from traditional psychology to starting her own psychology company (now the largest in Australia), and the challenges she faced in the early years as a neurodivergent individual. Jane talks about the importance of understanding neurodivergent individuals and breaking the stigma surrounding autism and ADHD. She shares her experiences with managing a team and the difficulties she faces in small talk, performance management and prioritizing tasks. Dive in to hear this open, raw and real conversation where Paula and Jane discuss neurotypical versus neurodivergent traits and the challenges and strengths of being an entrepreneur with ADHD and in particular, the unique perspectives and abilities of neurodivergent entrepreneurs overall. Highlights Neurodivergent individuals, such as those with ADHD and autism, may struggle in traditional work settings and with consistency in tasks Understanding and accepting neurodivergent individuals is crucial in breaking the stigma surrounding autism and ADHD. Neurodivergent individuals may have unique strengths, such as intense focus and attention to detail, that can contribute to their success in specific areas. Self-awareness and self-diagnosis are important for individuals with ADHD, even if they choose not to pursue a formal diagnosis. Being aware of how your brain works and understanding the needs of your team and family members is essential for creating an inclusive environment. Chapters 00:00 Introduction and Background of Jane McFadden 05:29 Starting Body and Mind Online: Challenges and Early Years 12:43 Managing Staff and Overcoming Struggles 18:10 Understanding Autism and ADHD: Language and Awareness 29:09 The Expertise and Challenges of Being an ADHD Entrepreneur 30:05 The Benefits of Entrepreneurship for Neurodivergent Individuals 32:08 Navigating Team Management and Small Talk 36:44 The Highs and Lows of ADHD and Entrepreneurship 39:34 Finding the Right Balance and Prioritizing Tasks 44:47 The Importance of Hiring Thinkers 49:26 The Power of Self-Awareness and Inclusion Connect with Jane Instagram https://www.instagram.com/adhd_mums/ Website www.adhdmums.com.au Podcast https://podcasts.apple.com/au/podcast/adhd-mums/id1686843092 Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

Big Dreams Great Teams® with Paula Maidens

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My #1 Philosophy for Life & Business 24:35

vor 47 weeks24:35

24:35

In today’s episode, Paula shares her #1 philosophy in business and life and that is… the power of choice. In this personal share, she opens up about how this applies to various aspects of her life and business and how this belief is empowering and stress relieving! Paula shares personal examples of how she has applied this philosophy including closing her yoga studio during the pandemic and making numerous changes in her multiple businesses over the years. She also explores common situations where entrepreneurs may feel stuck and offers insights on how to approach them with a mindset of choice. Highlights Having a choice does not dismiss the feelings or discomfort we feel when things aren’t going the way we want them to. Recognizing our power to choose can be empowering and stress-relieving. Feeling stuck often comes from forgetting that we have a choice. When faced with a situation that is not ideal, we can choose to accept it, change it, or make a decision later. Making choices consciously and strategically will lead to positive outcomes and personal growth. Chapters 00:00 Introduction: The Philosophy of Choice 01:25 The Power of Choice in Various Areas of Life 06:26 Personal Example: Choosing to Close a Business 13:29 Common Situations: Feeling Stuck and Making Choices 20:39 The Relief and Empowerment of Recognizing Your Choices LINKS: Explore working with Paula Book a Dream Team Discovery Call CONNECT with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

Big Dreams Great Teams® with Paula Maidens

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Transforming Performance through Team Events with Mykel Dixon 35:05

vor 48 weeks35:05

35:05

In today’s episode, we’re diving into the world of Team Events and how to build High Performing Teams with the incredible Mykel Dixon - a jazz musician, award-winning speaker, award-winning author and recognised authority and professional speaker for Fortune 500 and ASX200 listed companies. He shares his expert insights on engaging participants and creating transformative experiences at team events. Starting with a clear purpose through to prioritising connection over content, Myke’s approach ensures that every event becomes an opportunity for meaningful interactions and lasting memories. Discover how you can design events that foster vulnerability, authenticity, and genuine connections. Whether you’re planning a team-building retreat or a company celebration, this episode will provide you with valuable takeaways to elevate your events and enhance your team's performance. Don’t forget to like, comment, and subscribe for more tips on creating impactful events and building high-performing teams! Highlights Start events with a clear purpose and set the right context to engage participants. Prioritise connection over content and create opportunities for people to connect with each other. Create a safe space for vulnerability and encourage authenticity. Events have the power to transform people's lives and create lasting memories. The purpose of events is to connect people to themselves and each other. Chapters 00:00 Introduction to Myke Dixon 07:03 The Importance of Connection at Events 10:56 Creating a Safe Space for Vulnerability 19:52 Designing Events with Purpose 25:07 Overcoming Challenges in Event Planning 32:25 The Power of Gifted Experiences CONNECT WITH MYKEL DIXON Linkedin: https://www.linkedin.com/in/mykeldixon/ Instagram: https://www.instagram.com/mykeldixon Website: https://www.mykeldixon.com/ CONNECT WITH PAULA Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Linkedin: https://www.linkedin.com/in/paulamaidens/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

Big Dreams Great Teams® with Paula Maidens

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The Pros, Cons & Differences You Must Know When Hiring Subcontractors 19:49

vor 49 weeks19:49

19:49

In this episode, Paula dives into the different types of subcontractors that are available, and in particular she compares hiring a Subcontracting Team to a Freelancer. She explains that while the terms are often used interchangeably, there are technical differences between the two and like all things, each different type has benefits and considerations to consider, to know what’s right for you. Paula compares the pros and cons of working with subcontractors, such as the potential for scaling up and accessing diverse expertise, as well as the cons of limited control and potential team turnover. She discusses flexibility and cost-effectiveness of working with freelancers, but also discusses the limitations of relying on a single individual. This episode will help you to work out which is right for you and what factors to keep in mind, including your stage of business, desired level of control, and specific project requirements. Highlights The key difference between Subcontractors and Freelancers including independent entities operating as individuals or companies with a team versus self-employed individuals who offer services to multiple clients without being tied to a particular company. The pros and cons of working with subcontractors that include the potential for scaling up and access to diverse expertise, but also limited control and potential team turnover. The pros and cons of working with Freelancers who can offer flexibility and cost-effectiveness, but are limited in capacity and individual skills and may be less reliable due to personal circumstances. How to know which is right for you - the key factors to consider including the stage of business, desired level of control, and specific project requirements. Chapters 00:00 Introduction and Overview 01:20 Defining Subcontractors and Freelancers 06:26 Pros and Cons of Working with Subcontractors 11:32 The Benefits of Hiring Freelancers 19:27 Choosing the Right Option for Your Business LEARN MORE ABOUT HIRING MASTERY™ Learn more about Paula's HIRING MASTERY™ Method here. SAVE $ OFF HIRING MASTERY™ Use coupon code PODCAST24 (at checkout) to get $300 off the upfront price. Use coupon code PODCAST24PP at checkout to get $50 off per month for the payment plan option. Learn more here: https://paulamaidens.com/hiringmastery/ Connect with Paula: Website: https://paulamaidens.com/ Instagram: https://www.instagram.com/paulamaidensconsulting/ Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams…

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