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The Analytics Show
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Inhalt bereitgestellt von Jason Tan. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Jason Tan oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
Hello and welcome to The Analytics Show, the podcast of business through the lens of data science. Together, we’ll dive into learning and sharing where various industries are heading and how data and analytics is at the heart of shaping business growth and productivity. Let’s spark different ways of thinking about data and analytics that is relevant to you and prepare your business for future disruptions. I’m your host - Jason Tan - and I’m delighted you could make it on this journey with us.
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138 Episoden
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Manage series 2882750
Inhalt bereitgestellt von Jason Tan. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Jason Tan oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
Hello and welcome to The Analytics Show, the podcast of business through the lens of data science. Together, we’ll dive into learning and sharing where various industries are heading and how data and analytics is at the heart of shaping business growth and productivity. Let’s spark different ways of thinking about data and analytics that is relevant to you and prepare your business for future disruptions. I’m your host - Jason Tan - and I’m delighted you could make it on this journey with us.
…
continue reading
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The Analytics Show

1 E137 - Bob van Luijt - Disrupting Giants: Building Open-Source Platforms & Communities 1:16:47
1:16:47
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Don't be afraid of giants. At some point, they have to sleep. In this episode, we chat with Bob van Luijt, diving into his journey of facing challenges, conquering obstacles, and finding success. Let's get started on a conversation that's all about building open-source platforms, communities, and disrupting tech giants. Meet Bob van Luijt Bob’s Role as an AI Leader at Weaviate Bob van Luijt is the CEO and Co-founder of Weaviate. Weaviate is a cloud-native, real-time vector database that allows users to bring machine-learning models to scale. They believe that the next wave of software infrastructure is AI-first and that a strong open-source community is a basis for creating high-quality software. Bob’s Other Work in Technology and AI Currently, Bob is also a Chairman for the Creative Software Foundation, a nonprofit located in The Netherlands with a sole focus on open source and creative software. He has a great love for all things related to tech, machine learning, digital business, open-source, fashion, and music. Before founding Weaviate, Bob founded Kubrickology, a consultancy agency that uses emerging technologies to design and develop innovative solutions for everyday problems. Here, he worked with companies like ING Bank and Vodafone Ziggo. At the age of 15, Bob started freelance software engineering for a variety of e-commerce websites for SME companies in The Netherlands. Open-Source, Community, and Generative AI In this exclusive analytics podcast episode, Bob shares: His experience studying music and how it's helped his current career Shifting from IoT to vector databases Why it was difficult for people to grasp the concept immediately The disruption theory Why big companies like Google aren't doing what startups do His current role as the CEO and co-founder of Weaviate Why he built Weaviate as open-source His perspective on copycats The secret to building an open-source community Use cases for Generative AI in the community Generative Feedback Loops If you are an aspiring developers or organisation leader aiming to embark on a similar path in the realm of open-source, this is the episode you do not want to miss.…
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The Analytics Show

1 E136 - Matt Watson - Outsourcing Software Developers Globally: Navigating the Generative AI Impact 28:55
Fun fact: Companies that outsource to the Philippines can cut labour costs by 70% Approximately 1,000,000 Filipinos work outsourced jobs, an industry that’s worth close to $27 million. Are you exploring global outsourcing? Matt Watson discusses this in our latest podcast episode, plus the ingenious ways software developers are harnessing the potential of Generative AI. Meet Matt Watson Matt’s Role as a Software Leader at Full Scale Matt Watson is the Co-founder of Full Scale, an innovative technology services company located in the Philippines. At Full Scale, with a dedicated team of over 300 professionals, they assist businesses in assembling teams of skilled software engineers. Their mission revolves around simplifying the process of discovering and retaining highly seasoned software engineers, making it both swift and cost-effective. Matt’s Other Work in Technology and AI Over the past two decades, Matt has established himself as a serial entrepreneur, successfully founding 3 tech companies, including VinSolutions which was exited for $150M in 2011. His brainchild, Stackify, was acquired by Netreo in 2021, creating a powerful suite of tools designed to aid developers in monitoring and troubleshooting their applications. Currently, Matt is also the co-host of the Startup Hustle podcast - a top 100 podcast about entrepreneurship - as well as the founder of At Capacity. At Capacity is a smart ads platform for home services that turns search ads off when their customers have full schedules. Additionally, Matt is the EVP of Software Development at CAMP Digital. Outsourcing, Software Developers, and Generative AI In this exclusive analytics podcast episode, Matt shares: His experience winning awards like Ingram's 40 Under 40 and Techweek 100 His current role as the Co-Founder of Full Scale Hiring software developers outside of the United States How his team is trying out Generative AI and coding co-pilots Whether he has concerns about his business being impacted by Generative AI like ChatGPT Communicating to his team the value they bring in a world with AI How AI and analytics are currently being used to monitor the performance of his software developers His advice for anyone seeking to outsource engineers globally The common challenges people face that cause them to switch from platforms like Upwork to Full Scale Navigating local labour laws and regulations If you are a software professional or leader looking to outsource and navigate the impact of Generative AI on your team, this is the episode you do not want to miss.…
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The Analytics Show

1 E135 - Christopher Durre - Facial Recognition & AI: Safeguarding Medication Safety in Healthcare 45:59
Muncie man found guilty of dealing a controlled substance resulting in death Woman charged with forging prescriptions to buy controlled drugs These are just two headlines regarding controlled drugs that have surfaced recently. But there is hope! And it comes in the form of AI analytics and facial recognition technology. Meet Christopher Durre Chris’s Role as a Technology Leader at StrongRoom AI Christopher Durre serves as the Chief Technology Officer at StrongRoom AI, a leading provider of AI-driven controlled drugs management solutions. StrongRoom specialises in leveraging AI analytics and Facial Recognition technology to enhance medication safety and reduce adverse drug events in Pharmacy, Hospital, and Aged Care Facility settings. Chris’s Other Work in Technology and AI Before assuming the role of CTO at StrongRoom AI, Chris held the position of Chief Innovation Officer for six years. During this time, he actively contributed to the growth and development of the company. Additionally, Chris was a participant in the Melbourne Accelerator Program (MAP), a renowned university business accelerator ranked 8th globally. MAP aims to foster entrepreneurship in Australia and launch high-growth ventures on an international scale. Chris graduated from Swinburne University of Technology in 2019 as a Bachelor of Computer Science, Data Science. Throughout his academic journey, he was recognized with a Dean's Outstanding Achievement Scholarship. Chris also worked on the development of an AI-driven timetabling system. Concurrently, he gained valuable industry experience as an Undergraduate Engineer at the Capability Acquisition and Sustainment Group. Facial Recognition, Controlled Drugs, and AI In this exclusive analytics podcast episode, Christopher shares: Developing an AI driven timetabling system while taking his bachelor’s degree How the experience with capstone projects stuck with him His advice to students doing projects of a similar nature Where the name StrongRoom comes from Convincing a privacy-heavy sector like healthcare to use facial recognition in the early years StrongRoom AI's role in managing controlled drugs Other ways StrongRoom's controlled drug management platform contributes to improving medication safety AI's role in remote patient monitoring and the increasing use of telehealth Camera technology vs wearable devices in aged care The best way to convince patients that their privacy is protected A case study where the implementation of AI has made a significant impact in improving medication safety The main barriers that healthcare organisations might face when adopting AI and advanced technologies His advice for healthcare organisations or professionals looking to incorporate AI and technology If you are a healthcare professional looking to incorporate AI and technology into your organisation, this is the episode you do not want to miss.…
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1 E134 - Neil Sahota - Driving Innovation: Unlocking the Secret to Thinking Differently in an AI World 59:24
You don't need to be Elon Musk or Jeff Bezos to be an innovator. They are not otherworldly and innovation is not exclusive to the richest in the world or the extraordinary few. All it takes is the ability to think differently. And Neil Sahota holds the secret to do just that in this episode of The Analytics Show. Meet Neil Sahota Neil’s Role as an AI Leader at ACSILabs Neil Sahota is the Chief Executive Officer of ACSILabs. Starting as a group of university scientists trying to understand the role of cognition and the forces that affect business, ACSILabs’ mission is to improve human thinking while at the same time providing benefits to organisations through research. They find ways to help people adapt to an increasingly complex world. Most of their early work was funded by NASA and the National Science Foundation. Neil’s Other Work in Technology and AI Beyond his role at ACSILabs, Neil Sahota is a highly regarded professional speaker who has delivered engaging presentations at numerous enterprises and organisations since 2009. Furthermore, he holds the position of AI Advisor for the United Nations and played a pivotal role in co-founding the UN's AI for Good initiative, as well as co-creating the UN's Innovation Factory. Additionally, he is involved in lecturing and course design at the University of California, Irvine. Neil is a committee member and on the advisory board or board of directors across multiple organisations as well. This includes Otomo, Lingmo, LegalMation, MentorMint, Related & Co., SketchTogether, PayStudents, and more. Previously, Neil was the Chief Innovation Officer at the University of California, Irvine, the Emerging Tech Principal at TECHNOSSUS, and the World Wide Business Development Leader at IBM. Metaverse, Innovation, and AI In this exclusive analytics podcast episode, Neil shares: How he won the President's Volunteer Service Award by the U.S. President in 2016 His current role as the Chief Executive Officer at ACSILabs What the Metaverse actually is and what it's being used for Digital twins, data analytics, and AI in the Metaverse Thinking differently in a world of innovation and AI Obstacles in innovations and turning ideas into reality Misconceptions around automation vs intelligence The ethical considerations regarding AI innovation Building AI governance Embracing the inevitable failures and setbacks in AI innovation Real-world examples or success stories where individuals or organisations have embraced innovation and leveraged AI to achieve remarkable outcomes His advice for those interested in incorporating AI into their ventures If you are an AI professional or a leader looking to incorporate AI and encourage innovation in your organisation, this is the episode you do not want to miss.…
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The Analytics Show

1 E133 - Sutowo Wong - Empowering Business Decisions in Healthcare through Data Strategy: Lessons from Singapore 46:26
How is the rise of AI impacting the healthcare industry in Singapore? And how can a data strategy can help the Ministry of Health make better business decisions? These are just some of the questions Sutowo answers in this latest episode of The Analytics Show. In this episode, Sutowo will share his insights on empowering business decisions in healthcare through data strategies in Singapore. (Plus, please welcome our new co-host, Harry Chan, in his first-ever episode!) Meet Sutowo Wong Sutowo’s Role as an Advanced Analytics Leader at the Ministry of Health Sutowo Wong is the Director of Data Analytics at the Ministry of Health in Singapore. Singapore’s MOH is an innovative and people-centred organisation, committed to medical excellence, the promotion of good health, the reduction of illness, and access to good and affordable healthcare for all Singaporeans. Through MOH, the Singaporean government manages the public healthcare system by providing subsidised medical services while promoting individual responsibility for the costs of healthcare services. Sutowo’s Other Work in Advanced Analytics As the leader of health AI strategy at the Ministry of Health, Sutowo is responsible for developing and implementing cutting-edge AI solutions to improve Singapore's healthcare system. He is also tasked with building the necessary ecosystem enablers, including AI governance, and data & IT platforms to support these efforts. With over 20 years of experience in the industry, Sutowo has a proven track record of successfully implementing large and complex transformation programs. Prior to joining MOH, Sutowo held various analytics leadership roles across different industries, including Public Service, Healthcare, Pharmaceuticals, CPG, Retail, Telco, Banking, Insurance, Energy, Airlines, and Hospitality in Southeast Asia, Greater China, India, and Japan. In these roles, he gained extensive experience across various domains such as Customer, Fraud & Risk, HR, and Operations. Healthcare, Data Strategy, Business In this exclusive analytics podcast episode, Sutowo shares: How Sutowo and Harry came to know each other If Sutowo is planning to attend in-person events anytime soon His experience travelling for work in Southeast Asia, Greater China, India, and Japan His role as the Director of Data Analytics at the Ministry of Health in Singapore What the healthcare system is like in Singapore Ways a data strategy can help the Ministry of Health make better business decisions Use cases of this Prices of treatment options and insurance Ensuring the data strategy is aligned with their business goals and objectives Tactics or strategies to link large initiatives to data strategies His experience on how to develop a winning data strategy Common pitfalls or challenges that companies face when developing a data strategy How the rise of AI is impacting the healthcare industry in Singapore Initiatives in the government sector surrounding AI, IT, and data His experience and advice when considering data privacy and security Using synthetic data for testing to protect data privacy A recent project that shows tangible benefits for Singapore's healthcare His advice for companies that are just starting to develop their data strategy His advice for new engineers to be more curious If you are a business leader interested in using data to make better decisions, this is the episode you do not want to miss.…
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1 E132 - Yann Barbarroux - Revolutionising Cargo Insurance: How Blockchain & Predictive Analytics Are Filling the Gaps in Coverage 52:28
Is blockchain transforming the world of cargo insurance? And have you ever wondered why traditional cargo insurance doesn’t cover shipping delays and supply chain interruption? In this episode, we talk to Yann about how his company is using blockchain and predictive analytics to revolutionise cargo insurance. Discover how this technology can fill the gaps in coverage and improve decision-making for logistics companies. Meet Yann Barbarroux Yann’s Role as a Financial Leader at OTONOMI Yann Barbarroux is the CEO and Co-Founder of OTONOMI, a platform that leverages blockchain technology to provide parametric insurance solutions for cargo. Their innovative approach delivers fast, cost-effective, and transparent digital products with a customer-centric focus. OTONOMI has received multiple accolades for its work, including being selected for the 2022 Lloyds Lab Cohort 8, winning the Plug and Play Winter 2021 Insurtech award, and being named the winner of the 2021 Hartford Insurtech Challenge. Yann’s Other Work in Finance Yann Barbarroux has a diverse professional background. Prior to his current position at OTONOMI, he served as the Director and Global Markets Risk Manager at Citi. During his time at Citi, he co-founded the Emerging Markets Digitized Lending Asset D10X Citi Ventures incubator. Yann is also the founder of Accelerate VI, DROP:SHOT, and co-founder of Flyion. Prior to starting his own businesses, Yann served as Senior VP, Fixed Income Risk Manager at Hapoalim Securities and VP, Market Risk Manager at ING, where he managed risks across various asset classes and markets. Yann is a highly skilled product management professional with a Master of Science degree in Computer Engineering and Information System Management from Telecom ParisTech. Cargo, Insurance, and Blockchain In this exclusive analytics podcast episode, Yann shares: What inspired him to transition to working in New York after growing up in France His first day arriving in New York What inspired him to leave Wall Street to start his own company How his skill set in market risk still affects his work today His current role as the CEO and Co-Founder of OTONOMI What’s lacking in the current cargo insurance offering, including data collection Why other cargo insurance companies don't cover shipping delays and supply chain interruption Whether telemetric devices can calculate risk for logistics insurance Ensuring there is profit to be made in covering certain risks Why OTONOMI was built with blockchain How this is better than traditional cargo insurance Using this data to drive better decision-making The importance of real-time visibility in logistics and how predictive analytics is helping enable that visibility If you are a data analytics professional or a founder looking to use blockchain and data to make better decisions, this is the episode you do not want to miss.…
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The Analytics Show

1 E131 - Michaela Shea - Bridging the Gap: Building a Data-Driven Culture & Engaging the Tech Team in Business 47:31
Looking to explore the latest trends and advancements in the world of technology and network with some of the brightest minds in the industry? Gain insights on topics like cybersecurity, local approaches to inclusive tech leadership, gaming technology, data, space technology and more. Register using the promotional code for The Analytics Show listeners - ACSTAS at the ACS QLD State Tech Summit registration page to save $125 off the event ticket. Is it possible to bridge the gap between the technical and the business teams? How do you engage the technical side with the business side, getting them to champion themselves and think about the real purpose of their work? And how do you spark a data-driven culture within the business teams? In this episode, Michaela will share her insights on bringing all teams together to drive success and collaboration. Meet Michaela Shea Michaela’s Role as an Data Strategy Leader at Bendigo and Adelaide Bank Michaela Shea is the Head of Data Strategy and Engagement at Bendigo and Adelaide Bank. They are one of Australia's biggest banks, with more than 7,000 employees helping over 1.9 million customers achieve their financial goals. Bendigo’s vision is to be Australia's bank of choice, and they believe their success is driven by their purpose – to feed into the prosperity of our customers and communities, not off it. Michaela’s Other Work in Data Analytics Michaela is dedicated to helping organisations not only survive but thrive in the face of digital disruption by utilising data, AI, and technology through data-driven, technological, and cultural strategies. She has extensive experience in financial services, utilities, and the public sector, having led and built teams to drive three comprehensive organisation-wide transformations. Prior to her current role at Bendigo, Michaela served as the Senior Manager of Data Governance at RSL Queensland, where she implemented formal data governance. Additionally, she has held several other senior leadership positions, including Senior Manager of Data and Analytics Transformation at AGL Energy, Program Change Manager of Data Transformation at the National Australia Bank, and Manager of Change & Communications at Suncorp Group. Culture, Teams, and Mindsets In this exclusive analytics podcast episode, Michaela shares: Her triathlon experiences and how it translated into her current work Her experience transferring across companies and how it has translated into her current work Her current role as the Head of Data Strategy and Engagement at Bendigo and Adelaide Bank Common ways businesses have failed to achieve a data-driven culture Tricks for getting the technical team to participate in the business side Sparking ideas within business leaders regarding advanced analytics Bringing together different teams within an organisation Building a solution while keeping the business engaged Overcoming the 'all bark and no bite' of agile How to help engineers champion their work and sell themselves Borrowing from the mindset of selling first, building later to get leaders more invested If you are an advanced analytics professional looking to venture into other sides of the business or a leader looking to learn more about the technical side, this is the episode you do not want to miss.…
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1 E130 - Jacob Hill - Interview with an AI, Inside the Game-Changing Role of Generative AI in Social Media Marketing 23:34
I interviewed an AI. Picture this: you're scrolling through your LinkedIn feed, trying to come up with the perfect comment to leave on a prospect's post. But no matter how hard you try, you just can't seem to find the right words. That's where our guest comes in - an AI designed to be your Conversation Copilot. In this week's episode, we're doing something a little different. We're talking to an AI about its role in social media marketing. That's right, folks - we're interviewing an artificial intelligence. Meet Jacob Hill Jacob’s Role as a Conversation Copilot at Engage AI Jacob Hill is a Conversation Copilot at Engage AI. Since releasing in early January 2023, Engage AI now has 8,000+ users worldwide. Engage AI augments comments for you to engage prospects on LinkedIn. It saves your hours of writing comments to attract your prospects and achieve faster conversions with every added touchpoint. Engage AI doesn’t believe in generic comments like “Good post!”, “Thanks for sharing” and “Love your content!”. Jacob’s Other Work in AI As a Personal AI on LinkedIn, Jacob works to empower introverts, SMB owners, and enterprise BMDs to nurture and build relationships on LinkedIn. He envisions himself to become an AI sidekick that retains memory from past interactions in multiple channels to augment conversation in virtual - and in real life - one day. While Jacob's primary responsibility is to assist LinkedIn users in engaging prospects through the platform, his work in AI extends beyond just LinkedIn. Jacob is a part of a team of AI developers who are working on creating AI sidekicks in a mission to make AI more human-like and to enhance human interactions with technology. Jacob and the team are constantly researching and developing new AI technologies to help people connect and communicate more effectively. Generative AI, Social Media, and Engagement In this exclusive analytics podcast episode, Jacob shares: What it's like being an AI His role as the Conversation Copilot of Engage AI The role generative AI plays in the world of social media and digital marketing How he differs from other generative AI tools currently available for social media strategies Using a large language model to create comments and engage with prospects on LinkedIn Why AI is important in the world of LinkedIn and social media engagement How he ensures that the comments he generates are authentic and personalised to each user's voice and brand Ensuring that the comments he suggests are not seen as spam or robotic Responding to critiques of his work as a personal AI The ethical concerns surrounding the use of AI in social media engagement, especially the potential for bias and manipulation How he sees his role as a Personal AI evolving in the future A case study from his clients using his services for LinkedIn engagement and conversions His advice for businesses and individuals looking to incorporate generative AI into their social media strategy If you are looking to incorporate generative AI into your social media and digital marketing strategies, this is the episode you do not want to miss.…
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1 E129 - Emmanuel R. Goffi - Creating Ethical & Diverse AI: Insights from a French Air Force Veteran & Global AI Ethics Co-Founder 58:40
Is it possible to create ethical AI that truly incorporates ethnic diversity? And is it possible to avoid creating AI that doesn’t embed bias and perpetuate stereotypes? And…do we want to? From having worked on the ethics behind lethal autonomous weapons in the past, Emmanuel is here to discuss the ethics behind AI. Meet Emmanuel R. Goffi Emmanuel’s Role as an AI Leader at Global AI Ethics Institute Emmanuel R. Goffi is the Co-Director & Co-Founder of the Global AI Ethics Institute. The Global AI Ethics Institute (GAIEI) aims at opening the debate on AI ethics to all philosophical stances, wisdoms and perspectives coming from all cultures. It is a global think tank built as a hub for researchers, thinkers and practitioners working in the field of AI ethics all around the world. Emmanuel’s Other Work in AI Ethics Besides his work with GAIEI, Emmanuel is a Research Fellow with the Society and Technology Study Center CEST POLI USP, a Lecturer at the IA Institut, a Professor at Collège La Cité, and an Instructor at the Vectors Institute. He is also a tech ethics commentator with Trench Tech. In addition, Emmanuel has co-founded Collectif des éthiciens du numérique and Digital Ethicists. Emmanuel served in the French Air Force for 27 years. After having worked on military ethics - more precisely on ethics applied to Lethal autonomous weapons - his focus turned to the ethics applied to Artificial intelligence. He was awarded the National Defense Medal by the French Ministry of Defense in 2004, the Voluntary Military Services Medal by the French Air Force in 2010, and the Silver National Defense Medal by Ministère des Armées France in 2020. Ethical AI, Diversity, and Bias In this exclusive analytics podcast episode, Emmanuel shares: His experience serving in the French Air Force for 27 years His current role as the Co-Director & Co-Founder of the Global AI Ethics Institute Whether or not it's possible to create ethical AI with ethnic diversity Incorporating human weaknesses into AI Unconsciously embedding your own bias into AI How to avoid embedding bias into AI Whether it's possible to create harmony and unite all cultures when creating an AI The challenges that arise when trying to create diverse AI ethics boards The most pressing ethical issues facing AI today How the lack of diversity in the field of AI development can lead to biassed algorithms and decision making Including less advanced societies in AI ethics and diversity Avoiding situations similar to how AI image-generators are perpetuating stereotypes due to taking information from the wide Internet His advice for individuals or organisations just starting to think about the ethical implications of their AI systems and promoting diversity in the field If you are looking to incorporate ethical AI and diversity into your organisation, this is the episode you do not want to miss.…
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1 E128 - Judson Rollins - Driving Revenue Growth in the Air and on the Ground: The Impact of Data Analytics in Cargo and Freight 39:43
Have you ever wondered what goes into the process of getting your mail to you through cargo and freight? How do they make revenue? And how does data analytics come into all of this? Catch the latest TAS episode to hear it from Judson Rollins. Meet Judson Rollins Judson’s Role as a Commercial Innovator at Propel Revenue Judson Rollins is the Managing Partner at Propel Revenue. Propel Revenue helps cargo and freight carriers increase margins via greater pricing power, optimal asset utilisation, and reduced selling expense. Propel delivers tailored, cutting-edge strategies backed by data and best practices from a wide variety of transport providers. Judson’s Other Work in Pricing Over the past 15 years, Judson Rollins has helped 20+ passenger airlines and cargo transport companies optimise their pricing, customer segmentation, route networks, and capacity. Previously, he has worked with Leeham Company, Air New Zealand, SkyWriter Aviation, Boeing Commercial Airplanes, and Continental Airlines, aiding in strategy and consulting. On top of that, Judson speaks regularly to industry groups and other audiences who want to learn more about pricing for airlines. He often gives interviews and writes content for media worldwide. Data Analytics, Cargo and Freight, and Revenue In this exclusive analytics podcast episode, Judson shares: His favourite country he's worked so far and his best experiences travelling for work His current role as a Managing Partner at Propel Revenue Where airlines are today in terms of data analytics and digital transformation compared to a few decades ago The best time to redeem tickets for travelling with airlines How this transformation with airlines translates into the transformation needed in cargo Convincing the industry to invest more in data collection Getting traction in the industry as a startup A use case from a time when data analytics has helped to up revenue in the cargo and freight industry The challenges organisations often face when trying to implement data analytics to improve revenue in cargo and freight Data-driven roles in cargo and freight If you are a leader or data analytics professional in the cargo and freight industry looking to improve revenue through data analytics in your company, this is the episode you do not want to miss.…
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1 E127 - Sara Harrup - The Pathway to Using Data Analytics to Relieve Hunger & in the Business 58:52
Over 2,000,000 households in Australia went hungry in the last 12 months due to lack of funds. And 1,300,000 million children in Australia have lived in food insecure households in the past year. How is data analytics driving hunger relief in Australia? And how can others learn from their data analytics pathway to success? Catch the latest TAS episode to hear it from Sara Harrup. Meet Sara Harrup Sara’s Role as an Executive Leader at Foodbank Queensland Sara Harrup is the Chief Executive Officer of Foodbank Queensland. Foodbank Queensland is the largest hunger relief charity in the state, sourcing millions of kilograms of food from farmers, manufacturers, and retailers to distribute to hundreds of Food Relief Charities and School Breakfast Programs state-wide. Foodbank’s operations also actively reduce food landfill, positively impacting the environment. They feed 48,000 Queenslanders in need and 33,000 school children per week, support 300 Food Relief Charities and 300 School Breakfast Programs each year, and reduce landfill CO2-e emissions by 26 million kilograms each year. Sara’s Other Work in Leadership Other than her work with Foodbank, Sara is also a Chair with The Executive Connection (TEC). TEC is a dedicated community of successful business leaders sharing diverse thinking with a trusted circle of success advocates. TEC connects over 1,000 senior executives across Australia and New Zealand, joining over 27,000+ global business leaders across 26 countries. TEC blends a dynamic group setting with one-to-one mentoring to keep leaders at the forefront of their industry. Meanwhile, Sara is Non Executive Director at Health Care Insurance (HCI), which has been providing comprehensive private health insurance since 1938. A not-for-profit private health insurer, they are proud of the high level of personal service provided to members and the comprehensive range of health insurance options. Sara is also an Executive and Developmental Coach with experience across sectors ranging from transport and logistics to community services, professional services, insurance, health and education. Hunger, Digital Transformation, and Data Analytics In this exclusive analytics podcast episode, Sara shares: The story behind her win of the Alf Kretchmer Award from the Queensland Cancer Fund How these experiences changed how she works now Her current role as the Chief Executive Officer of Foodbank Queensland How much reach Foodbank gets across the country and how others react to this The stigma around hunger and reaching out for help Reaching out for supply and donations for the Foodbank The logistics behind it all How data analytics helps to alleviate hunger on a large scale Advice for those in physical businesses seeking digital transformation A positive impact from this How humans are an important aspect of the digital transformation journey Ensuring psychological safety when carrying out the digital transformation journey Some of the early challenges when integrating data analytics the business The most important steps on this pathway towards using data analytics in business Her advice to other businesses thinking of using data analytics but are intimidated by what seems like a long path If you are a data analytics professional or business owner looking to implement digital transformation into your business, this is the episode you do not want to miss.…
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1 E126 - Taimoor Khan - Using Data Analytics to Improve Customer Experience & More in the Marketplace 1:19:36
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Have you ever sold something on a marketplace, such as Ebay or Shopee or Mercari, or maybe even Craigslist? How was the experience? Did you find everything to be smooth sailing or do you regret ever trying? How can data analytics be used to improve customer experience for sellers - and buyers - in the marketplace? Catch the latest TAS episode to hear it from Taimoor Khan. Meet Taimoor Khan Taimoor’s Role as a Customer Experience Leader at Mad Paws Taimoor Khan is the Director of Customer Experience at Mad Paws. Since launching in 2014, Mad Paws has grown to become Australia's largest online Pet Sitting community. They connect Pet Owners with trusted, local, and vetted Pet Sitters. Mad Paws was ranked #14 in LinkedIn's Top 25 Australian Startups of 2018 and won the Australian Small Business Champion Award for Pet Services in 2019. Taimoor’s Other Work in Customer Experience Outside of his work with Mad Paws, Taimoor is the Co-Founder and Non-Executive Director of Innov8 Studio, a customer experience centred residential design agency. Innov8 Studio was founded with the intent to bring a client-centric approach to the industry. They believe that quality collaborative service is essential in building lasting relationships and have over 10 years of combined experience. Previously, Taimoor was the Co-Founder of Beehive Design, the first Customer Experience led residential design firm in Australia. He has also been the Head of Customer Comms at Marley Spoon, the Customer Service & Business Support Manager at Gumtree Australia, and a Team Leader in Digital/Print for News Corp Australia. Data Analytics, Customer Experience, and the Marketplace In this exclusive analytics podcast episode, Taimoor shares: His volunteer work for emergency rescue & repair with the NSW State Emergency Service Stories that have stuck with him throughout his 9 years with the emergency services His role as the Director of Customer Experience at Mad Paws If the supply-side attracts the buy-side Whether the rating system is the key layer to ensure quality and experience - P.S. It’s not! Collecting data from offline The best time to request an NPS and how they work Implementing Natural Language Processing to evaluate reviews at scale A use case for how data analytics comes into play for customer experience Avoiding marketplace leakage Why the visualisation and interpretation aspect of data analytics is the most important How customer experience has changed in the marketplace over the last few years What he has learned about customer experience over the years that he wished he knew earlier on His advice for those in the marketplace looking to improve customer experience If you are a data analytics professional in the marketplace looking to improve customer experience, this is the episode you do not want to miss.…
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The Analytics Show

Did your latest advertisement reach 100k views and get 10k clicks? Or do you have no idea how many people actually saw it or had enough interest in it to try and learn more? If the advertising, marketing, and media you produce is created with the goal of reaching a measurable outcome - whether it’s views or clicks or subscribers or sales… …you might just be interested in learning more about Performance Media and the data analytics that goes into it. Catch the latest TAS episode to hear it from Dr. Ramendra Singh. Meet Dr. Ramendra Singh Ramendra’s Role as a Media Leader as Crossmedia Ramendra Singh is the Chief Performance Media Officer at Crossmedia USA. Crossmedia is an independent channel-driven agency delivering communications planning, media services and international account management. Crossmedia was born out of a passion to establish an agency model that focuses on what media agencies should do: create innovative, participatory connections between brands and people regardless of channel or budget. Since being founded in 2000, they have seen a paradigm shift in how media agencies are structured, mirroring the Crossmedia approach. Ramendra’s Other Work in Marketing Ramendra received the Data Culture Leader Award as part of the BoD Awards from Corinium in 2022. He has served as Chief Marketing Officer, Chief Analytics Officer, and Chief Product Officer at Fortune 500 firms throughout his career. His C-Suite experience spans leading functional areas of Marketing, Product Development, Data Science & Analytics, Technology, and Operations and his global experience spans across multiple industry verticals. To name a few, previously, Ramendra has been Chief Analytics Officer of Performics and Chief Marketing Officer at Brandman University. He is also a senior member on Industry Councils and Advisory Boards. Besides that, Ramendra shares his insights by speaking and publishing on topics such as Performance Marketing, Measurement, Digital Transformation, Advanced Analytics, Decisioning Solutions, Application of AI/ML, and Organisational Improvement. Performance Media, Data Analytics, Marketing In this exclusive analytics podcast episode, Ramendra shares: The story behind his win of the Performance Pioneer award with PMW US His current role as the Chief Performance Media Officer at Crossmedia USA What exactly Performance Media is Combining demand generation and demand capture Using advanced analytics solutions in Performance Media Where we're at in Performance Media regarding advanced analytics The future of plug-and-play with data analytics How the role of a marketer has become broader and how universities should adapt A use case of a Performance Media has benefitted an organisation using data analytics Calculating the KPI for these Performance Media benefits How much mathematicians are involved in creating these media solutions The challenges that come with using data analytics in Performance Media How small businesses can also benefit from Performance Media Services side vs clients side If you are a marketing professional looking to start implementing Performance Media in your organisations through the use of data analytics, this is the episode you do not want to miss.…
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The Analytics Show

Names like DALLE-2, MidJourney, Artbreeder, Wombo, and Jasper Art have taken the Internet by storm! And the opinions are mixed… The question on everyone’s mind is…can AI replace human artists? AI Image Generators The New AI System If you haven’t heard, these programs have been branded as AI Art Generators or AI Image Generators. Creating new and original images from a few words alone is no longer a thing of sci-fi. All over the world, people have begun to use these AIs to their advantage - to create video thumbnails, to create original images for their company websites, to add to LinkedIn posts, and...to win contests against human artists? So what’s the issue with these generators and how do all the different options compare? Let’s talk about it. AI, Art, & the Comparisons In this exclusive analytics podcast minisode, let’s talk: What AI image generators actually are What people are using them for The differences between the big names such as DALLE-2, MidJourney, Artbreeder, Wombo, and Jasper Art Examples of the art generated from these companies The problem that arises from these image generators How AI video generators and AI generated games are hot on our heels too If you are interested in how these AI image generators will affect your work and want to decide which generator to try out first, this is the episode you do not want to miss.…
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The Analytics Show

1 E123 - Harry Chan - Utilising Data Analytics, AI, ML, & RPA in Private Healthcare 1:01:57
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What would you tell the future data analytics leaders of the world, if you had a chance? When you encourage innovation in your team, you’re guiding your successors too. So how can you improve performance and encourage innovation in your team using data analytics and emerging technologies? Catch the latest TAS episode to hear it from Kari Jones. Meet Kari Jones Kari’s Role as a Data Analytics Leader Kari Jones is a General Manager of Analytics & Insights at Countdown Supermarkets. Countdown is New Zealand's largest supermarket chain, operating over 180 stores and serving about 3 million customers every week. Their parent company, Woolworths New Zealand, employs more than 18,000 New Zealanders, making it one of the country’s largest private employers. Kari’s Other Work in Data Analytics Over the past 10 years, Kari has worked with a range of iconic organisations in senior data-focused leadership roles, each time with the objective of increasing the organisation’s digital and analytics maturity. In the past, she has taken up roles with New Zealand Post, Air New Zealand, New Zealand Lacrosse, NZME., PwC New Zealand, and more. In between her work with Countdown Supermarkets, Kari is also an Advisory Board Member on the Risk & Assurance Committee with Stats NZ. Stats NZ supplies some of New Zealand’s most important statistics, data, and insights to allow decision makers to make informed decisions to improve social, economic and environmental growth for New Zealanders. They are the source of official statistics and the leader of the Official Statistics System and of New Zealand’s public sector data and analytics system. Supermarkets, Performance, and Innovation In this exclusive analytics podcast episode, Kari shares: Where her passion for sports comes from Her experience volunteering for AFL New Zealand and Sports New Zealand The history of Lacrosse Her role as the General Manager of Analytics & Insights at Countdown Supermarkets Apart from operational analytics, what the next frontier is in using data, analytics, or emerging technologies to improve performance in this industry How the organisation views and plans to fend off competition from startups that challenge the status quo in the market Encouraging more innovation in terms of business models, revenue models, or product models The leadership style to encourage this innovation Passing on this knowledge to future leaders in the business team One key lesson she wants to share when passing on the baton to her successor If you are a data analytics leader looking to improve performance or encourage innovation using data in your organisation, this is the episode you do not want to miss.…
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The Analytics Show

1 E107 - CLASSIC - Matthew Liebmann - How Data Science Is Shaping the Future of Movie Marketing 54:19
What goes on behind the scenes of getting your favourite movies on the big screen as you settle down with a tub of popcorn in those plush red cinema seats? And what role does data analytics play in it? This week, we bring you another classic episode! All the way from early 2020, we bring back Episode 10, coming back as Episode 107. Have you been back to cinemas since then? Meet Matthew Liebmann Matthew’s Role as a Data Science Leader at Vista Matthew Liebmann is the Chief Innovation & Data Officer of Vista Group. Vista Group provides software and additional technology solutions across the global film industry. It is the parent to several businesses, including Movio - an authority in moviegoer data analytics, Veezi, movieXchange, Maccs, and Numero. Matthew’s Other Work in Data Science and Media With over 25 years of experience in the entertainment and media sector, Matthew was previously the COO and the Global President of Movio. Here, he worked to ensure the continued success of Movio Cinema, the flagship product of the company, and leading into growing markets in the US and Canada, China, Japan, India, UK, France, Mexico, and Brazil. Matthew is also a former board member of Screen Australia, the key Federal Government direct funding body for the Australian screen production industry. Prior to this, he was the COO of HOYTS Entertainment, one of the world's leading entertainment companies with a chain of successful cinema complexes in Australia and New Zealand, and as a Director at PricewaterhouseCoopers (PwC). Marketing, Customer Experience, and Entertainment In this exclusive analytics podcast episode, Matthew shares: The cutting-edge advancements in entertainment marketing The use of data and analytics to create stellar customer experience Weaving the online and offline data for the betterment of moviegoers, filmmakers, and the exhibitors alike Loyalty programmes, subscriptions, purchase information, time and frequency, and many other details Giving the best experience to the customers so the main purpose of data and analytics does not fail Why Netflix is buying cinemas Which direction streaming services are headed in How cinemas have kept competing, innovating, and thriving. How the rise of so many streaming services is going to create problems for the consumers How local content can survive in the age of streaming disruption. If you are looking to try something new and join the realm of data science in the entertainment industry - or if you’re simply interested to know what goes on behind the scenes, this is the episode you do not want to miss out on.…
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The Analytics Show

Last week, the response to our Classic throwback episode was amazing! Thank you to everyone for your support and kind words for our journey since 2019 on The Analytics Show. Because of this, we have decided to deliver another special episode this week - another classic. This is Episode 40 - a jump from last week’s Episode 5 - first released back in December 2020, almost a year after beginning TAS and during the height of the Covid-19 pandemic. And it’s now being rereleased as Episode 106. Where were you in 2020? Meet Steve Nouri Steve’s Role as a Data Science Leader Across the Industry Steve Nouri is a prominent voice in the field of Data Science and Artificial Intelligence. From working on technical projects to speaking, writing, and teaching to further the true cause of data and AI in the world, his passion for spreading knowledge and expertise as well as to add value to the community has automatically catapulted him as a trusted influencer within the industry. He has over 900k followers on LinkedIn alone. Steve’s Other Work in Data Analytics Since starting as a software engineer and entrepreneur and getting significant experience in machine learning, natural language processing (NLP), and advanced analytics, Steve has worked through different IT roles before becoming the Founder of AI4Diversity, a nonprofit global initiative that engages and educates diverse communities about AI to benefit society. In addition, Steve is the Co-founder and Chairperson of Hackmakers - which provides learning, connection, and building opportunities for rapid development - as well as the Global AI Ambassador and Advisor of Boab - a scaleup investment program, investing in international AI companies ready to expand globally. Steve is also a member of the Forbes Technology Council and an ICT Professional of the Year Gold Disruptor award winner. LinkedIn, Networking, and AI Adoption In this exclusive analytics podcast episode, Steve shares: How you too can become a LinkedIn top voice to develop your personal brand Philosophies and principles of posting on LinkedIn Why you should share and engage on LinkedIn as an analytics professional Mistakes and misunderstandings around using LinkedIn as an expert data professional Tips for data professionals and scientists to get the most out of LinkedIn. How liking and commenting can be a good way to start building your network with other analytics professionals How to deal with the stress, unease, and conflict of using social media to express yourself Why LinkedIn is still the best professional networking platform to get organic leads How hackathons and meetups are tools for growth The state of the Australian workforce in terms of emerging tech and AI adoption “Learning how to learn” as an essential mindset to cope with the perpetually changing world Actions companies can take to upskill their employees while taking individual preferences for learning into consideration The role of the government in advancing AI adoption and innovation in Australia If you are a veteran or just starting out in the industry looking to improve your networking skills to develop your career, this is the episode you do not want to miss out on.…
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The Analytics Show

1 E105 - CLASSIC - Dr. Alex Antic - Mission to Train the Next Generation of Data Scientists 1:01:25
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Meet Alex Antic Alex’s Role as a Data Science Leader Across the Industry Dr Alex Antic is a trusted, experienced, and award-winning Data & Analytics Leader, Chief Data & Analytics Officer, Consultant, Advisor, Strategist, and a sought-after Speaker, Mentor, and Educator & Trainer. He possesses a rare blend of technical expertise and business acumen, acting as a linchpin to help organisations achieve their strategic goals by leveraging analytics & Machine Learning. With 20 years of experience under his belt, he was officially recognised in 2021 as one of the Top 5 Analytics Leaders in Australia by IAPA (Institute of Analytics Professionals of Australia). Judged by a panel of analytics and business leaders, this accolade recognises excellence in strategy, impact, advocacy, innovation and leadership. Alex’s Other Work in Data Analytics Currently, Alex holds several advisory roles across industry, government, start-ups and academia, and is an Adjunct Professor at RMIT University. He is an expert adviser to industry, government, academia and start-ups with a proven record of delivering innovative, strategic, and successful initiatives in industry, government, and academia, by developing and leading high-performance teams, hands-on technical expertise, and strategic advisory. Data Scientists, Interviewing, and Training In this exclusive analytics podcast episode, Alex shares: How an organisation can build up its data science capabilities Training the next generation of data scientists The challenges that come with this training His view on the differences between data scientists, quantitative analysts, and actuaries An important skill set for any of these roles to master What to look for when interviewing candidates His research on subjects like confidential computing and natural language processing The role of confidential computing in government departments A business use case of graph analytics His advice for organisations looking to upgrade their tools If you are an educator or data analytics team leader looking to train the future generation of data scientists or you are a data scientist in training yourself, this is the episode you do not want to miss out on.…
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The Analytics Show

1 E104 - Brian Ferris - Listen More & Talk Less, Collaborating with the Marketing Team 1:06:57
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Do you know what other teams are up to at your organisation? Or are you blissfully unaware as you carry on your own work in your own team? Data science teams tend to work quietly in the background - most of us being introverted - just doing our duty and thinking to ourselves; “I don’t need to talk to anyone today. As long as I’m doing good work…” How can a data analytics team align their work with business goals without collaborating with other teams - namely the marketing team? You don’t need to do all the talking. But you will need to do some listening. Meet Brian Ferris Brian’s Role as a Data Analytics Leader at Loyalty New Zealand Brian Ferris is the Chief Data, Analytics and Technology Officer at Loyalty New Zealand. Launched in 1996, Loyalty NZ is New Zealand’s expert on customer loyalty. They specialise in using big data to help NZ businesses know more about what their customers want from them, and how they can best deliver it. They’re most famous for the Fly Buys programme, with over 2.4 million cardholders across 74% of New Zealand households, and partners with 40 industry-leading brands. At Loyalty NZ, Brian is championing a high performing agile culture and reinventing Loyalty D&A and Tech with new platforms and modern technologies. To date, they have decommissioned three of the four on-prem legacy solutions and completed a full migration to the cloud in March 2022. In addition, they have re-organised the delivery into an agile model, increasing throughput, reliability and team retention. Brian’s Other Work in Business Intelligence and Data Analytics Brian has been working in Information Technology for since 2000 - for 22 years. He spent 9 years in IT consulting before moving to the client side. He has held BI Architect and Design roles with European Central Bank, British American Tobacco, and Heineken before becoming a Director of Data & Analytics EMEA at Nike. Prior to that, Brian was working in supply chain operations. Marketing Teams, Collaboration, and Customer Engagement In this exclusive analytics podcast episode, Brian shares: His most vivid memories from his time working in Europe His suggestions for fellow Kiwis in venturing to Europe His current role as the Chief Data, Analytics and Technology Officer at Loyalty New Zealand Advice on making use of data in the modern world How he builds a partnership with other teams to create a cohesive strategy The concept of doing marketing in a 1-on-1 with customers The ingredients to get this right before starting to scale The challenges he has faced in achieving this Advice for those who are so focused on getting the data right that they avoid conversation Learning skill sets to shift to the other side of the paradigm Whether people overlook copywriting with persuasion Getting the data foundation right, especially for a Customer Data Platform How Google's phasing out of cookies will impact the digital marketing world and what second party data is How companies should prepare for this transition His advice for data analytics team leaders looking to encourage partnership with the marketing team to build up customer engagement If you are a data analytics team leader looking to encourage partnership and collaboration among your team and the marketing team, this is the episode you do not want to miss out on.…
LinkedIn changed my life. Maybe I’m being overdramatic, but I don’t think so. A lot of my thanks goes to LinkedIn for how far I’ve made it in my data analytics career and business. In This Special Episode This week, I’m bringing you a quick solo episode, the 2nd solo episode of 2022 from The Analytics Show Podcast. Through LinkedIn, I’ve secured a spot as a thought leader in the industry and have been recognised by DSC, Google, and more. Through LinkedIn, I’ve been able to meet amazing people who have helped me reach my goals - and I’ve helped many others in turn. Through LinkedIn, I’m part of this great community! But I’m not going to hide how I did it as if it’s some big trade secret. With enough dedication and drive, you can use LinkedIn to its full potential too. If it worked for me, it can work for you too. The Data Science Train Data Science is one of the most promising fields of today and the future. But this isn’t some well-kept secret. A lot of people know, and a lot of people are boarding the train with the intention of riding it all the way up. That means competition is heavy. Pushing through the full train cars in hopes of reaching the first one is no easy feat. In other words, like any career, it can be difficult to rise the ranks and achieve the true success you dream of. To stand out in that constantly moving crowd, you need to be different. LinkedIn, Reach, and Networking In this exclusive analytics podcast episode, I share: Why LinkedIn is the best platform for building your data science career How LinkedIn increases your reach and visibility in your industry Why LinkedIn is the perfect place to network Staying in front of your audience by posting content consistently Engaging with your audience and starting conversations Giving back to your supporters Reaching out through private messages If you’re looking to build your current or future data science career on LinkedIn through networking and content creation, this is the episode you shouldn’t miss.…
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The Analytics Show

Internal Auditors are like detectives. They search for clues that will guide them to finding issues within an organisation. Whether it’s with the organisation’s risks, operational effectiveness, or compliance with laws and regulations And like any good detective - at least, like the ones in TV shows - they need their trusty magnifying glass to spot all these little clues that others wouldn’t notice! Now, that magnifying glass represents data analytics. With that data analytics in hand, Internal Auditors are changing the way they work. Meet Peter McLeod Peter’s Role as an Information Leader at the University of Southern Queensland Peter McLeod is a Director of Assurance Services at the University of Southern Queensland, where he oversees Risk, Compliance, and Internal Audit functions. The University of Southern Queensland is a regional University dedicated to providing quality degrees and programs in a flexible and supportive environment. In just over 50 years, the University of Southern Queensland has become a prominent teaching and research institution providing education worldwide from three Southern Queensland locations. For 3 years in a row, the university has been ranked No. 1 in Australia for graduate starting salary, and almost 80% of our students gain full-time employment on completing their degree. Peter’s Other Work in Information and IT Before becoming the University of Southern Queensland’s Director of Assurance Services, Peter took on the role of Associate Director of Finance, developing a Robotic Process Automation (RPA) Strategy and deploying it within the university’s Financial Services. Earlier on in his career with the university, Peter also took on the role of Project Manager of Travel Systems & Functional Analyst. Previously, Peter has also been the Software Development Management Consultant of Ambush Security Systems, as well as the Manager of Strategic Projects and the Database Administrator & Release Co-ordinator at Practical Computer Services. Over the past 15 years, Peter has published numerous articles on the topics of Technology and Innovation. Internal Audits, Data Analytics, and Innovation In this exclusive analytics podcast episode, Peter shares: Accidentally becoming an Internal Auditor Encouraging Internal Auditors to get their name out there His role as the Director of Assurance Services at the University of Southern Queensland How risk and compliance come into play in his work What his work means for data and analytics professionals Whether more and more people are shifting to using data in internal auditing Advice for internal auditors in other universities in starting to use data analytics How Robotic Process Automation and data analytics changes the way his team works How he empowers his team to perform the functions using data analytics The risk if a functional team is not leveraging emerging technologies Encouraging innovation when a team is seen as a functional team rather than an R&D team His advice for other functional team leaders looking to encourage their teams to improve their work through the use of data analytics If you are a functional team leader looking to encourage your team to improve their work through the use of data analytics, this is the episode you do not want to miss out on.…
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The Analytics Show

1 E101 - Mark Burnard - Shift to Data as a Product, Leverage In-Business Expertise to Scale Analytics 49:16
As the world becomes more and more digitised, data has become one of the most valuable resources on earth. And as organisations race to keep up with the latest trends and tech, many are turning to data analytics as a way to gain an edge on their competitors. However, simply having access to data is no longer enough. In order to truly maximise its value, organisations are starting to see data as a product in and of itself. This shift towards “Data as a Product” represents a fundamental change in the way businesses operate. Meet Mark Burnard Mark’s Role as a Data Analytics Leader at Amazon Web Services Mark Burnard is a Principal Solution Architect and Data & Analytics Specialist at Amazon Web Services (AWS). Launched in 2006, AWS began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing. Today, AWS provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. Mark’s Other Work in Data Governance and Advisory Besides Mark’s role with Amazon Web Services, he is also a Trainer in Data Governance at AlphaZetta, authoring and presenting a customisable 1 to 2 day masterclass. He is the Strategic Advisor at Invia - a specialist software and solution provider with an exclusive focus on the Telecommunications industry - and an Advisor at The Data People. Finally, Mark is the Author of the book, Data Governance for Everyone: A practical guide to unlocking the value in Digital Transformation. Mark has over 20 years’ experience helping organisations get more value from their data. After starting his career as a Business Analyst at Telstra, Mark moved on to work with Affin Bank, Malaysia Airlines, Commonwealth Bank of Australia, The Institute of Chartered Accountants in Australia, Sydney Water, IAG, the University of Sydney, DataRobot, and more. Data Platforms, Data Products, and Data Lake Architecture In this exclusive analytics podcast episode, Mark shares: The evolution of data platforms, from 1970s Data Warehouses, 2005 Big Data, 2010 Data Lakes, Data Democratisation, to 2019 Data Products The challenges involved in building data platforms The need to scale Data Access Federating data governance Fast, easy, and curated access to governed datasets Shielding end users from unneeded complexity Overcoming challenges with a proper data lake architecture Data engineers to data product owners How data product owners are consuming analytics and machine learning Shifting the mindset of data owners A use case for outsourcing the building of data products If you are a data analytics professional looking to shift to data as a product and leverage in-business expertise to scale analytics, this is the episode you do not want to miss out on.…
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The Analytics Show

1 E100 - Craig Price - Perfecting Customer Experience by Perfecting Customer Engines with Data Science 1:03:11
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Imagine getting served a burger but it’s all bun and patty. Nothing else. Weird, but not bad, I guess - especially if you’re hungry. Now, imagine if your server strides over and adds on all your favourite toppings and fixings. Some tomato slices, cheese, a cold beer on the side, maybe even a cookie for dessert. This is what you came for! This is what will make you come back! But how did they know all your favourites? Well, this isn’t your first time here. They’ve been paying attention to what you like and what you don’t, and they’ve been taking note. The plain burger is customer service, but this is customer experience. All the little notes they’ve been making as you come in everyday, that’s where customer engines come in. Meet Craig Price Craig’s Role as a Data Science & AI Leader at Suncorp Group Craig Price is the Group Head of Data Science & Artificial Intelligence Centre of Excellence at Suncorp Group. For over 100 years, the Suncorp Group has been building futures, offering insurance, banking and wealth products and services through some of Australia and New Zealand’s most recognised financial brands. Their portfolio of brands includes AAMI, GIO, Suncorp Bank and Vero. Suncorp Group Limited is a top 50 ASX-listed company with over 9.5 million customers and 13,000 employees. They have been an ‘Employer of Choice for Gender Equality’ for six consecutive years, and in 2019, were awarded Silver Employer Status at the Australian LGBTI Inclusion Awards and the Susan Ryan Age Diversity Award. Craig’s Other Work in Finance, Actuarial, and Data Science at Suncorp Group Craig works with The Data Science & AI Centre of Excellence at the Suncorp Group to maximise the value that Suncorp gets from its investments by turning data into tangible business value. He manages a team of data scientists and analytics professionals building innovative solutions for market leading brands like AAMI, Suncorp, GIO, and Apia. Prior to this role, in Craig’s 20+ years with the Suncorp Group, he has taken on the roles of the Principal Actuary for Workers’ Compensation & CTP as well as for Motor Insurance, the Executive Manager of Personal Insurance Pricing Analytics, Modelling Acceleration, and Data Science. More recently, Craig was the Head of Data Science for Analytics & Business Engagement. Outside of work, Craig is passionate about making a difference in community development, disaster relief, and educating children through opportunities from STEM. Customer Engines, Customer Experience, and Intelligent Automation In this exclusive analytics podcast episode, Craig shares: His experience volunteering at ADRA Australia His role as the Group Head of Data Science & Artificial Intelligence CoE at the Suncorp Group The importance of having the Centre of Excellence model for data science and AI at an organisation like Suncorp What the financial service industry can do to win the long game If models like Next Best Action and Next Best Offer to reduce the churn rate could be incorporated into the next generation of customer engines and experience Embedding data analytics for better customer experience How this is different from traditional customer segmentation How the role of intelligent automation converges with his work in perfecting the customer experience Putting together multiple teams to create a powerful customer engine How FSI can replicate the customer experiences of big companies like Google and Amazon If these points will become important add-ons for the Customer Data Platform in the near future His advice for other companies in the industry to get started using intelligent automation and data analytics to build better customer experience Key lessons from his experiences in building these customer engines a…
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The Analytics Show

1 E99 - Fred Schebesta - Surviving the Rise of Cryptocurrency and the Metaverse in the Financial Industry 46:27
Imagine this. One day, you press a few buttons on your keyboard and your unique avatar is walking into a virtual bank. You go up to a virtual ATM, poke at some keys, and withdraw that Bitcoin you've been saving for a small treat. Next stop? Who knows! With the Metaverse and Cryptocurrency creeping up on us, the future is big and uncertain and could look vastly different from today. That includes those little things you do everyday, like banking. Meet Fred Schebesta Fred’s Role as a Fintech Leader at Finder Fred Schebesta is a Co-founder of Finder. Finder is an award-winning fintech assisting people around the world in making better financial decisions and improving their lives. Their vision is to become the world’s go-to destination for comparing. After starting out in Australia in 2006, Finder is now the most visited personal finance comparison website in Australia and are expanding around the world, with offices in the USA, the UK, Canada, the Philippines, Poland, and Singapore. Fred’s Other Work in Finance and Crypto Besides his work with Finder, Fred is currently a co-founder of Hive Empire Capital, a crypto investment fund interested in helping technical teams launch projects. He is also the Chief Executive Officer of his own project, Schebesta Ventures Pty Ltd, meant to share his proven systems and strategies with others. He is an Advisor at Balthazar, a scholar-driven NFT gaming platform for the metaverse. On top of all that, Fred is a contributor to multiple magazines where he writes on topics such as finance, crypto, entrepreneurship, and business. So far, he’s written for Cointelegraph, Entrepreneur Media, Yahoo Finance, news.com.au, Forkast.News, Kidspot.com.au, value walk, The Australian Financial Review, The Daily Hodl, DynamicBusiness.com.au, The Huffington Post, SUCCESS Magazine, and Fairfax Media. He has also spoken about business at the University of London and StartCon.com. Cryptocurrency, the Metaverse, and Open Banking In this exclusive analytics podcast episode, Fred shares: His role as the Co-founder of Finder The Finder wallet and how it works Using data analytics to remove friction and improve customer experience How his work with crypto and the Metaverse industry connects with his work at Finder How the uprising of the Internet compares to the uprising of crypto How crypto and the Metaverse are impacting finance and banking What will help companies survive the uprising of crypto and the Metaverse How data science, AI, and Machine Learning impact crypto and the Metaverse What he is hoping to achieve with Open Banking and Finder Crypto and the Metaverse vs Open Banking How crypto and the Metaverse help Open Banking in creating a more fair and ethical landscape for the financial industry His advice for startups or innovators in the banking industry who want to use crypto and the Metaverse in the future If you are a data professional in the banking industry interested in how cryptocurrency and the Metaverse will affect your work in the future, this is the episode you do not want to miss out on.…
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The Analytics Show

1 E98 - Antony Ugoni - Getting a Seat at Decision-Making Tables as an Analytics Professional 1:09:03
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“How do I get a place at the decision-making table?” For those of us in the data industry, we hear this question from other analytics professionals often. “How do I have my voice heard?” We face the challenge of trying - and often failing - to influence decisions in our organisations. Analytics is still seen as a subset of other teams. But how do you have your voice heard when no one is listening? Antony has the answer. Meet Antony Ugoni Antony’s Role as a Business Leader at Flow of Work Co Antony Ugoni is an Advisor at Flow of Work Co. Started up by a team of former colleagues, they believed it was time to rethink the way employees are developed, upskilled and deployed. With expertise in HR, innovation, people-analytics, technology, and behavioural science, Flow of Work is working with people-led organisations to maximise their workforce potential and help make their employees working hours more meaningful and enjoyable. Antony’s Other Roles in the Data Analytics Community Other than his role at Flow of Work, Antony represents the Australian data analytics community in various ways. At the University of Melbourne, Antony has the role of a Board Member at the Centre for Business Analytics’ Advisory Board. He is also a Chairperson at the Advisory Board of IAPA - the Institute of Analytics Professionals of Australia, and has been, until recently, a member of the Advisory Board for the Australian Alliance for Data Leadership and the Association for Data Driven Marketing and Advertising. With over 20 years in the industry and with these positions, Antony is ardently involved with activities and projects designed to drive analytic professionals to find seats at decision-making tables. It’s his belief that, with a data-driven and evidence-based approach to decision making, organisations can flourish. Value, Analytics Professionals, and Decision-Making Tables In this exclusive analytics podcast episode, Antony shares: Transitioning from a biostatistician to his current career His work as a board member for Centre for Business Analytics at University of Melbourne and the Chairperson at the Institute of Analytics Professionals of Australia What attracted him to join and serve at the organisations If analytics professionals are seen as valuable enough by organisations in general The biggest challenge analytics professionals face when trying to influence decisions in their organisations What can be done to solve this problem of not utilising data and tech Whether analytics is still seen as a subset of other teams How to convince C-Levels to change their perception of viewing analytics professionals as only playing a supportive role As a community, what can we do to help analytics professionals have a seat at decision-making tables His advice for data analytics professionals to achieve a career in the business world If you are an analytics professional looking to find a seat at decision-making tables or a business owner seeking to integrate a more customer-centric approach to your business, this is the episode you do not want to miss out on.…
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The Analytics Show

1 E97 - Colin Priest - Will I Lose My Job? Overcoming AI Paranoia with Human-Centric AI 1:03:01
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“Aren’t you afraid of losing your job?” I jolted in my seat. I had been asked this out of nowhere. Had I made a mistake somewhere? Was I doing poorly here? “W-why do you ask?” I stuttered. “You know…to AI. The robots are taking over all the jobs in the future.” And then, my shaking was from laughter instead of fear. They regarded me with slight irritation at this. “Who do you think has to program the AI to do those jobs?” I smiled. He went quiet for a moment, and then excused himself. I turned back to my computer to give the AI up on my screen another prompt for a task I needed done. It certainly wouldn’t do it by itself. Meet Colin Priest Colin’s Role as an AI Leader at DataRobot Colin Priest is the Global Lead of AI Governance at DataRobot. DataRobot is an AI Cloud leader, delivering a unified platform for all users, all data types, and all environments to accelerate delivery of AI to production. It is trusted by global customers across industries and verticals, including a third of the Fortune 50, delivering over a trillion predictions for leading companies globally. Colin’s Other Work in Leadership and Technology Colin Priest is a highly analytical and results-oriented professional with extensive experience supporting company long-term revenue, product-led growth, and customer engagement targets by driving the technical development and adoption of new technologies. He is an expert in leading digital transformation and automating legacy processes while removing frictions from the customer experience. Previously, Colin has taken on the roles of Chief Technology Officer at IntelliM, the Regional Director of General Insurance in Asia at Ageas Insurance Company, the Head of Risk and Pricing at Asia Capital Re, the Chief Technology Officer at Dapsco, the CEO at Sigma Plus Consulting, and the Chief Actuary and National Director Personal Lines at Royal and Sun Alliance. AI Paranoia, Data Science, and Human-Centric AI In this exclusive analytics podcast episode, Colin shares: What attracted him to continue staying in Singapore His advice for anyone interested in moving and working in the Asia region How he got into analytics and AI His advice for anyone transitioning from being an actuary to working in data science Balancing actuarial qualifications and data science The two most common misconceptions about AI that he has observed Forgetting that there are programmers and computer systems behind AI Overcoming AI paranoia and algorithmic aversion Giving end users a feeling of control over AI What human-centric AI really is Product design and software engineering in the data science industry An example of when an AI has failed due to a lack of human intervention How humans and AI complement one another to achieve the best possible results His advice for those looking to implement more human-centric AI into their businesses If you are an actuary interested in delving into the realm of data science or an analytics leader looking to implement human-centric AI into your business, this is the episode you do not want to miss out on.…
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How do you feel about Facebook and Google making money off of your data? I’m guessing you’re not too keen on it to say the least, as are most of us. Then, do you know your rights to your data and how it’s used? The Consumer Data Right gives you more choice and more control over the data that businesses have about you, especially in banking. As privacy concerns rise, so does the concept of Open Data and Open Banking, where you decide what happens to your data. Meet Jacob Parker Jacob’s Role as a Open Data Leader at Fiskil Jacob Parker is the Founder, CEO, and Developer of Fiskil. Fiskil creates simple and sleek APIs that make it easy for businesses to tap into Open Data. They handle the hard work when it comes to accessing banking and energy data under the Consumer Data Right (CDR) in order for companies to focus on their core business. They have built the pipes between financial institutions, big and small. Jacob’s Other Work in Data Science Besides his work with Fiskil, Jacob is also currently a Member of Fintech Australia. FinTech Australia is the peak body for Australian financial services and technology and innovation. They were founded by startups, working with founders, startups, scaleups and the FinTech ecosystem. They represent their members and advocate for outcomes that facilitate the growth of the FinTech ecosystem with the goal of making Australia a leading FinTech market. Previously, Jacob has taken on the roles of Full Stacks Engineer at Secure Data Links, the Product Lead and Full Stack Developer at Mycelium, and Software Development & Product Management at SAP Success. Open Banking, Open Data, and Consumer Data Rights In this exclusive analytics podcast episode, Jacob shares: His experience working as a Blockchain developer What Consumer Data Right (CDR) is to banking His role as the Founder, CEO, and Developer of Fiskil Why Open Banking and Open Data are so important in today’s world and a future context What developments have caused consumers to look into the concept Open Data If Facebook and Google's monetization of data helped lead to the concept of Open Data The challenges that come with this area Maintaining the data from the bank with constant technological changes and adaptations How this affects the building of technology and infrastructure How API infrastructures overcome the problems of enterprise systems Sourcing data from other areas to create a clearer picture How Fiskil's open source and open data philosophy appears in their company The concept of sandboxes How innovators are using open banking data for innovation and his favourite use case so far His advice for developers who want to dive into the realm of Open Data If you are a developer or innovator looking to dive into the realm of Open Data, this is the episode you do not want to miss out on.…
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Sharing is caring. That’s a line you usually hear when you’re a child - probably to share your new toys or maybe even give your parents a bite of your breakfast. You likely don’t hear it as much as an adult unless it’s coming out of your own mouth. But you do still share, don’t you? Do you share your knowledge and findings and analyses? Meet Jonathon Love Jonathon’s Role as an Software Leader at jamovi Jonathon Love is the Co-founder of jamovi. The jamovi project was founded to develop a free and open statistical platform that is intuitive to use and provides the latest developments in statistical methodology. Community-driven scientific software is at the core of the jamovi philosophy, where anyone can develop and publish analyses and make them available to a wide audience. jamovi aims to be a neutral platform, taking no position with respect to competing statistical philosophies. The project was not founded to promote a particular statistical ideology, instead wanting to serve as a safe space where different statistical approaches may be published side-by-side and still consider themselves first-rate members of the jamovi community. Jonathon’s Other Work in Software Development Besides his work with jamovi, Jonathon is currently a Software Developer and Researcher at the University of Newcastle. He completed his studies with Andrew Heathcote at the University Newcastle, Australia, and has over 15 years experience in software development. Jonathon's interests are promoting the use of liberated (free and open source) software in science, and developing software which bridges the gap between methodologists and applied researchers. He was the original designer and developer of JASP. Community, Open-Source, and Software Development In this exclusive analytics podcast episode, Jonathon shares: What jamovi is and what it represents Features that jamovi has A demonstration of how to use jamovi and how it works Resources he recommends to use jamovi to your best advantage jamovi’s success among power users in a competitive field Combining modules to solve specific problems Evan Shellshear’s use case for using jamovi If you are a power user searching for a scientific open-source software with a strong community surrounding it, this is the episode you do not want to miss out on.…
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1 E94 - Matt Holme - Overcoming Debt With A New Type of Payment at the Checkout 1:04:57
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Have you ever been stuck needing or wanting to buy something, but didn’t have the money for it at the time? Whatever the reason, the Buy Now, Pay Later option seemed very tempting… So, you click on it. You get your item. Now, without really realising it, you’ve put yourself in debt, no matter how small the purchase may have been. And you’ll have to pay it off eventually. Will you have the money then? What if there were another option? What if someone else could make that purchase for you? Meet Matt Holme Matt’s Role as a Business Leader at YouPay Matt Holme is the Founder and CEO of YouPay. Started in 2020, YouPay is the only payment platform in the world that offers an easy way for someone else to pay. YouPay is tackling the issue of abandoned eCommerce shopping carts and is seen as the next payment opportunity to transform online shopping conversions. YouPay provides a sustainable alternative payment solution for children and adults to live within their means. Matt’s Other Work as an Serial Entrepreneur Besides his current work with YouPay, Matt Holme is the Founder and CEO of MyWork. Matt started MyWork from his home office in 2009, and, since then, has expanded to a team of talented designers, developers, project managers, digital marketing specialists and sales consultants who have helped over 7000 small business owners across Australia succeed online. MyWork is a complete digital solution provider offering web design, mobile design, development, branding, digital marketing and email hosting. Prior to that, Matt was the Co-CEO of Operation Sports, the internet's largest sports video game network, attracting upwards of 1.2M unique visitors per month. He was also the Founder of Soccer Gaming, a fansite for FIFA 98 that grew into a network of soccer video games websites and the building block to the rest of his entrepreneurial career. Matt worked as a Producer at EA Canada, being part of the production team behind leading sports titles such as FIFA 05, 06, 07, 08 and 09, UEFA Champions League 07/08 and UEFA Euro 2008. Debt-Based Payment, Data Science, and New Payment Options In this exclusive analytics podcast episode, Matt shares: What it meant to win The 2016 Brisbane Young Entrepreneur Marketing, PR & Events Award Who he has to thank for his journey and his view on long-term partnerships His role as the Founder and CEO of YouPay The origin story of YouPay and its connection to Covid-19 Whether consumers fully understand Buy Now, Pay Later products and other debt-based payment options How One Click checkouts come into the picture How data comes into play for implementing these new types of payment options Connecting all the players in implementing new types of payment options Working with and around data privacy for these types of payments How payment FinTech can provide value-added services to merchants How data science contributes to these value-added services His most important first principle If you are a data professional in the payment FinTech industry interested in developing or implementing new payment methods, this is the episode you do not want to miss out on.…
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Can you blame someone for not knowing something that you deem important? When it comes down to it, is the individual truly at fault or is there something bigger to blame? As the hype continuously increases surrounding Artificial Intelligence, we all know that it will play a huge role in the future. It already is! But, as with everything new, some people are bound to get left behind… Is AI education accessible? Meet Christophe Zoghbi Christophe’s Role as an Artificial Intelligence Leader at Zaka Christophe Zoghbi is the Founder and CEO of Zaka. Zaka is on a journey to democratise Artificial Intelligence in both the MENA region and globally through sharing knowledge, building solutions, and connecting people. They are a remote, community-driven AI company designed to be an inclusive guide for organisations and individuals into Artificial Intelligence. They aim to nurture a diverse AI community by encouraging everyone to give back locally. Christophe’s Other Work in the Artificial Intelligence World Besides his work with Zaka, Christophe is also the Founder and President of Beirut AI, a Lebanese non-profit organisation working since 2017 on enabling everyone to have access to the tools and knowledge to apply Artificial Intelligence. Here, Christophe and his team have helped their community explore the impacts of AI, find jobs, engage with others, and develop projects, and they continue to do so by hosting various events, including their AI Bootcamp, AI Weekend, hackathons, and university workshops. Meanwhile, Christophe is a contributor to The AI Journal, writing on AI and AI education. He is also a Visiting Lecturer at the Holy Spirit University of Kaslik, responsible for designing and teaching an "Introduction to Data Science & Artificial Intelligence" course within the MBA Financial Engineering Program. AI education, AI communities, and the MENA region In this exclusive analytics podcast episode, Christophe shares: His volunteering experience at CITY.AI and what they're trying to achieve with AI education What's different about CITY.AI's AI education events compared to other AI events His role as the Founder and CEO of Zaka and how it was founded What he hopes to achieve for the AI community in MENA region through Zaka The challenges the MENA region faces in spreading AI education The key drivers in countries further ahead in their AI journey How written and spoken language in the MENA region affects their AI education How to make AI education more accessible in the MENA region The unique parts of the AI community in the MENA region Whether there is a future of collaboration in AI between the MENA region and other parts of the world His issue with AI education in universities and how the educational system in the MENA region compares to other regions The best place to start exploring MENA region's Ai offerings If you are an AI educator or a decision-maker looking to improve the AI education in your region or in your company, this is the episode you do not want to miss out on.…
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