People Talk With Angela Hall podcast

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Cash or Miles? The 2025 Points Valuations That Could Change How You Travel 42:36

vor 11 weeks42:36

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Get fresh NerdWallet data on what your points and miles are really worth in 2025 — and why the answer might change how you book travel. Should you take a $650 flight voucher or 32,500 miles? How much are your points and miles actually worth? Hosts Sally French and Meghan Coyle break down the latest NerdWallet valuations to help you make smarter redemption choices. But first, they cover the week’s biggest travel headlines, including Southwest Airlines’ new partnership with EVA Air, Frontier’s companion certificate promotion and status match, and JetBlue opening up award bookings with Condor Airlines. Then, travel Nerd Craig Joseph joins Meghan to discuss NerdWallet’s latest airline, hotel, and credit card point valuations, with tips and tricks on comparing loyalty programs, maximizing transfer partners, and deciding when cash is more valuable than points. They also discuss the impact of devaluations, how close-in bookings can save you points, and why premium cabins can sometimes offer outsized redemption value. Plus: Craig’s hot take on airport lounges. Card benefits, terms and fees can change. For the most up-to-date information about cards mentioned in this episode, read our reviews: Is the Frontier Airlines World Mastercard Worth Its Annual Fee? https://www.nerdwallet.com/article/travel/is-the-frontier-airlines-world-mastercard-worth-its-annual-fee Citi Strata Credit Card Review: Solid Rewards for No Annual Fee https://www.nerdwallet.com/reviews/credit-cards/citi-strata Citi Double Cash Review: A Solid Choice for Everyday Spending https://www.nerdwallet.com/reviews/credit-cards/citi-double-cash Citi Custom Cash Card Review: Low-Maintenance 5% Cash Back https://www.nerdwallet.com/reviews/credit-cards/citi-custom-cash Citi Strata Premier: Big Rewards Across Top Spending Categories https://www.nerdwallet.com/reviews/credit-cards/citi-strata-premier Is the New Alaska Atmos Summit Card Worth a $395 Annual Fee? https://www.nerdwallet.com/article/travel/is-the-alaska-airlines-atmos-summit-card-worth-its-annual-fee Resources discussed in this episode: Airline Miles vs. Cash Calculator https://www.nerdwallet.com/article/travel/calculator-should-you-book-a-flight-with-cash-or-miles How Much Are Travel Points and Miles Worth in 2025? https://www.nerdwallet.com/article/travel/airline-miles-and-hotel-points-valuations Want even more tips and tricks to get the most out of your travel dollars? Subscribe to TravelNerd , our free newsletter designed to help you crack the code on spending less on your travel. In this episode, the Nerds discuss: points and miles valuation, airline miles value, hotel points value, credit card points value, Southwest EVA Air partnership, Frontier Companion Certificate, JetBlue Condor award booking, Citi American Airlines transfer, Amex Membership Rewards value, Capital One points value, Bilt points value, Hyatt points value, Hilton points value, Marriott points value, Wyndham points value, IHG points value, Alaska miles value, JetBlue points value, American Airlines miles value, United miles value, Southwest points value, Virgin Atlantic miles value, ANA miles value, Avianca LifeMiles value, best way to use Amex points, best way to use Citi points, best way to use Capital One points, use cash or points for flights, last minute award flight value, premium cabin redemption value, economy flight points value, airline devaluation, hotel point devaluation, cash vs points travel booking, when to transfer credit card points, how to maximize travel rewards, and NerdWallet points and miles calculator. Learn more about your ad choices. Visit megaphone.fm/adchoices…

People Talk with Angela Hall

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Work is a big part of our lives. It not only influences what we earn but also how we feel about ourselves. People Talk is about getting ahead at work, becoming a leader, establishing your personal brand, and motivating yourself and those around you. This podcast is not only for CX professionals but for anyone who wants to know more about how to succeed in the workplace. On People Talk, you can expect lively discussions about topics like workplace politics, dealing with difficult employees and clients, creating an inclusive workplace, and jump starting your career.

35 Episoden

#MBA #Careers #Business #CX of M Radio #Employee Experience #Employee Engagement #Human Resources

People Talk with Angela Hall

updated vor 3 Jahren

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35 Episoden

#MBA #Careers #Business #CX of M Radio #Employee Experience #Employee Engagement #Human Resources

Alle Folgen

People Talk with Angela Hall

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Trauma-informed DEI --- Supporting Employees in the Workplace (and Upcoming Webinar) 12:58

vor 3 years12:58

12:58

Angela introduces the concept of trauma-informed DEI and previews the upcoming MSU ANDIE lab webinar on April 21, 2023 from 12pm to 1pm Eastern.

People Talk with Angela Hall

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Episode 34: Why Your Employees Are Quitting and What That Means for the Customer Experience 19:43

vor 3 years19:43

19:43

In this episode of People Talk, Angela discusses the current trend of quiet quitting, what it means for customer service, and what to do if you are thinking of quitting quietly

People Talk with Angela Hall

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Episode #33: Preview of Free Conference (April 7-8, 2022) on Leadership Accountability in Diversity, Equity, and Inclusion (DEI) presented by the MSU ANDIE Lab 19:08

vor 4 years19:08

19:08

In this episode, Angela gives a preview of the free two-day virtual conference on Leadership Accountability in Diversity, Equity, and Inclusion that will be held on April 7-8, 2022. Keynote speakers will include Jenny Yang (current Director of the OFFCP and former Chair of the EEOC) and Dr. Hakeem Oluseyi (Professor, Astrophysicist, STEM educator and star of numerous programs on the Discovery Channel Networks). This conference is being presented by Angela's research lab (MSU ANDIE lab). Your can find the full conference agenda and registration information at the following link: https://hrlr.msu.edu/news/leadership-accountability-in-dei.html…

People Talk with Angela Hall

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Episode 32: Helping Your Employees Address Their Anxieties Related to the Russian Invasion of Ukraine 17:18

vor 4 years17:18

17:18

The Russian invasion of Ukraine has many people - including your employees - on edge. Employees are concerned about possible war, rising oil prices, and the overall impact these events will have on their day-to-day lives. There have also been reports of discrimination against Russian-born employees. In this episode, Angela offers advice on how to both maintain an inclusive workplace and allay employees' fears during these uncertain times.…

People Talk with Angela Hall

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Episode 31: New Year, New You: Resolutions and Advice for Employees and Managers in 2022 17:13

vor 4 years17:13

17:13

In this first episode of 2022, Angela gives advice for employees and managers for advancing in their careers while promoting their well being.

People Talk with Angela Hall

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Attracting, Retaining, and Motivating Employees During "The Great Resignation" with Barb Runyon, SVP and CHRO - Gentherm Inc. 24:52

vor 4 years24:52

24:52

Many commentators have labeled the decision made by many workers to leave employment during this pandemic as "The Great Resignation." As the labor pool contracts, employers must be more creative in terms of getting and keeping the best talent. In this episode, Barb Runyon, Gentherm, discusses best practices and innovative ideas surrounding attracting and retaining talent during a worker shortage.…

People Talk with Angela Hall

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Episode 29: Knowing When To Fire A Customer 20:24

vor 4 years20:24

20:24

The old saying, "the customer is always right" isn't true. Sometimes an organization can and should disagree with a customer, and there are times when the relationship with a customer needs to be severed, particularly when that customer is creating a toxic environment for your employees. In this episode, Angela discusses when and how to fire a customer (and why you shouldn't feel bad about doing so).…

People Talk with Angela Hall

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Episode 28: Understanding How Employees Respond to Accountability 23:40

vor 4 years23:40

23:40

Organizations, and the employees within them, all need accountability. But, accountability is not the cure-all for all workplace issues. Moreover, employees in the same role often interpret their accountabilities differently. In this episode, Angela discusses employee accountability, how it can be both a stressor and a motivator, and why managers need to find the "sweet spot" when it comes to assigning accountability.…

People Talk with Angela Hall

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The Reality of Code Switching: Changing Identities and Language In Order to Fit In 19:23

vor 4 years19:23

19:23

Minorities and people from other historically marginalized groups often engage in "code switching," which involves changing the way they speak or act when they are not around members of their own demographic groups as a way to fit in. However, shifting identities creates an additional emotional and cognitive burden, often leading to higher stress and burnout. In this episode, Angela discusses code switching and how to provide a climate in which employees can feel comfortable and included at work while still being their authentic selves.…

People Talk with Angela Hall

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Teaching Remote Employees to Provide Effective Customer Service 16:46

vor 4 years16:46

16:46

As COVID-19 restrictions are eased, employees are reluctant to come back to work and customers are looking for new ways to engage with organizations. In this episode of People Talk, Angela discusses how to reconnect customers and employees as we transition to our new normal.

People Talk with Angela Hall

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When Your Employees Don't Want To Come Back To Work 17:33

vor 4 years17:33

17:33

Now that offices are reopening, many employees have decided that they no longer want to return to work. Some employees have quit rather than return to work; others are trying to convince their bosses to let them work, at least partially, from home. In this episode, Angela discusses what to do when your employees don't want to come back to the office.…

People Talk with Angela Hall

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"Please Don't Touch My Hair!": Hair Discrimination and Body Modification at Work 17:09

vor 4 years17:09

17:09

With the recent passage of legislation in several states, the topic of protection against hair discrimination for African Americans is an emerging issue to be addressed in the workplace. In this episode, Angela discusses the legal and practical implications of policies relating to hair in the workplace, and other topics related to appearances such as piercings and tattoos.…

People Talk with Angela Hall

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Dealing With a Bad Boss 17:34

vor 5 years17:34

17:34

Most of us (unfortunately) have had to deal with bad bosses. In this episode of People Talk, Angela discusses how to manage your bad boss and how to tell when it's time to exit a bad boss situation.

People Talk with Angela Hall

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Positivity and Positive Organizational Behavior in the Workplace 21:11

vor 5 years21:11

21:11

This week, Angela discusses the trend of positive organizational behavor (POB). POB takes an optimistic view of work and workers. Angela uses the POB framework to discuss best practices in diversity, equity, and inclusion (DEI) in the workplace. That is, rather than looking at historically underrepresented workers in terms of the challenges they have faced, organizations should start looking at them in terms of the opportunities and unique perspectives they bring.…

People Talk with Angela Hall

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Why We Procrastinate and How To Stop Putting Things Off 22:06

vor 5 years22:06

22:06

Most of us are guilty of proscratinating. It is a big part of human nature. In this episode, Angela discusses why we proscrastinate and what we can do to make ourselves and others more accountable for getting things started and completed on time.

People Talk with Angela Hall

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Episode #20: The Hybrid Work Model and the Evolution of Work 21:16

vor 5 years21:16

21:16

In this episode, Angela discusses her recent interview that has been cited in Yahoo News and the Detroit Free Press on Ford Motor Company's recent decision to allow many employees the option to elect a hybrid work-from-home model. Angela discusses how remote work should be a key consideration for most employers during this era of rapid changes within the workplace.…

People Talk with Angela Hall

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Episode #19: This Place is Going to the Dogs: A Conversation about Living and Working With Pets 24:30

vor 5 years24:30

24:30

Dogs, and many other animals, are now considered important members of many people's families. Emotional support animals and companion animals are now seen in many workplaces. Moreover, as people work from home, many employees have new four-legged "coworkers." In this episode, Angela discusses issues surrounding working with pets and her upcoming research project involving colleagues from MSU College of Veterinary Medicinee.…

People Talk with Angela Hall

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Episode #18: Dr. Frank Dobbin (Harvard University) on Why Diversity Programs Fail (and How to Create Successful Ones) 31:23

vor 5 years31:23

31:23

Harvard University Professor and internationally renowned scholar, Frank Dobbin, joins Angela to discuss why organizational diversity training programs often fail, and what are some empirically-driven techniques employers can utilize to increase diversity, equity, and inclusion in the workplace.

People Talk with Angela Hall

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Episode #17: Wow.. Do I Really Look That Weird?! ... A Discussion About Why You Keep Looking At Yourself During Virtual Meetings 14:29

vor 5 years14:29

14:29

In this episode of People Talk, Angela discusses why we keep watching ourselves during virtual meetings and what you can do to make virtual meetings less draining for yourself and your employees.

People Talk with Angela Hall

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Episode #16: Change Management: Surviving and Thriving During Times of Change 24:44

vor 5 years24:44

24:44

We have all heard the old adage, "the only thing constant in lfie is change." In this episode of People Talk, Angela discusses strategies for preparing yourself for change and guiding your employees through both proactive (planned) and reactive (unplanned) changes.

People Talk with Angela Hall

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Episode #15: What It Takes To Be a Successful Leader During a Pandemic and Beyond with Dr. Wayne Hochwarter (Part 2 of 2) 21:17

vor 5 years21:17

21:17

In this episode, Dr. Wayne Hochwarter (Florida State University), joins Angela to discuss why leaders fail and the future of leadership.

People Talk with Angela Hall

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Episode #14: What It Takes To Be a Successful Leader During a Pandemic and Beyond with Dr. Wayne Hochwarter (Part 1 of 2) 26:04

vor 5 years26:04

26:04

Angela is joined this week by Dr. Wayne Hochwarter (Florida State University). Wayne is a leading management scholar and speaker (and just a really fun guy!). In this episode, Angela and Wayne discuss how strong relationships between leaders and subordinates are at the crux of robust organizations and how managers can become successful leaders. (Part 1 of 2)…

People Talk with Angela Hall

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Episode #13: Waxing on, Wax off (Paying Your Dues or Due To Be Paid): Knowing When You are Done Paying Your Dues 21:22

vor 5 years21:22

21:22

We have all heard the expression that you need to "pay your dues at work", but for how long? In this episode, Angela discusses how long you should be expected to pay your dues, how to develop your employees as they pay their own dues, and when it is appropriate to tell your boss that you think that you should done paying your dues.…

People Talk with Angela Hall

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Episode 12: Rise of the Machines with Dr. Andrew Mason 29:45

vor 5 years29:45

29:45

In this provocative episode, Angela chats with Dr. Andrew Mason, head of the Human Augmentation Technologies (HAT) Lab at Michigan State University, about whether universities are training enough STEM graduates to fill the future needs of the workforce, the importance of social skills development for STEM workers, how technology can enhance the performance and lives of humans, and whether we should fear or welcome the rise of artificial intelligence.…

People Talk with Angela Hall

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Is College Really Worth It? Paying (and Repaying) for College and Graduate School 27:53

vor 5 years27:53

27:53

Angela talks about whether the price of college and graduate school is worth it, federal student loan forgiveness plans, and why employers should offer tuition reimbursement and student loan forgiveness benefits in order to recruit and retain top talent.

People Talk with Angela Hall

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Episode 10 - Decluttering Your Life At Work 25:26

vor 5 years25:26

25:26

It's a new year....Out with the old, in with the new. In keeping with the new year, Angela discusses both decluttering your physical space at work, but she also suggests "decluttering" as a way to both shape your career path and to rid yourself of toxic work relationships.

People Talk with Angela Hall

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Episode 9- How to Wisely Choose Your Battles at Work and How to Win Them 27:34

vor 5 years27:34

27:34

We all need to face battles at work. Although most people generally avoid conflict, sometimes it is necessary to bring about necessary change. In this episode of People Talk, Angela discusses how to successfully pick which battles to fight, and she discusses tactics that have been supported by research to help you win your battles.…

People Talk with Angela Hall

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Are Happy Workers Productive Workers? - A Conversation about Happiness at Work for Employees and Managers 28:37

vor 5 years28:37

28:37

We always hear "happy workers are productive workers," but is that true? We all want to be happy, but can you be too happy? How do you achieve happiness at work and in life. To find the answers to these questions, listen to this week of People Talk with Angela Hall.

People Talk with Angela Hall

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Episode 7 - Helping Employeees and Yourself Navigate the Holidays during the Covid-19 Pandemic 23:00

vor 5 years23:00

23:00

The holidays can be stressful under normal circumstances.... but add in a pandemic and you create the perfect recipe for stressed out workers. On this episode of People Talk, Angela discusses how to keep your workers and yourself mentally healthy during the holidays. Angela also discusses how to start the New Year in the workplace on a good note.…

People Talk with Angela Hall

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Episode #6 - Accommodating Employees with Disabilities During the COVID-19 Pandemic and Beyond 18:17

vor 5 years18:17

18:17

Employers have a legal, and many would say, an ethical duty to provide reasonable accommodations to employees with disabilities so that they can thrive in the workplace. Providing these accommodations is made even more challenging during a pandemic. Angela is joined by national workplace accommodations expert, Professor Stacy Hickox (Michigan State University), who discusses employee accommodations during the current COVID-19 pandemic and beyond.…

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