SHRM All Things Work podcast

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113 subscribers

Human Resources

Vor sechs Jahren hinzugefügt

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Insights Unlocked

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How Anthropologie gets omnichannel right (and what to learn) 27:29

vor 8 Tagen27:29

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27:29

Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…

SHRM All Things Work

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SHRM's All Things Work podcast takes you on a deep dive into game-changing topics that are redefining the world of work. Each week, host Anne Sparaco chats with thought leaders and industry experts eager to share their deep insights, research, and advice.

125 Episoden

#Human Resources #Business Disciplines #Business #Careers #Work #Workplace #MBA #Society For Human Resource Managements #SHRM #The Office #Things Work #Job

SHRM All Things Work

113 subscribers

updated vor 4 Tagen

Serie-Home•Feed

125 Episoden

#Human Resources #Business Disciplines #Business #Careers #Work #Workplace #MBA #Society For Human Resource Managements #SHRM #The Office #Things Work #Job

Alle Folgen

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How the Executive Orders are Impacting Immigration Policies 27:23

vor 4 Tagen27:23

27:23

Immigration policy changes are transforming the workplace in unprecedented ways, having a major impact on employers and employees alike. Hear from Justin Ladner , senior labor economist at SHRM, and Julia Gelatt , associate director of the U.S. Immigration Policy Program at the Migration Policy Institute, how recent DEI executive orders and other policy shifts are affecting the labor market. Learn what businesses employing foreign-born workers should do to stay compliant — and how they can help shape future immigration reforms aligned to both workforce and societal needs. Resources from this week’s episode: The Role of Foreign Born People in the U.S. Labor Force - https://www.shrm.org/content/dam/en/shrm/documents/us-labor-force-data-brief.pdf Foreign Workers Are Vital Part of US Labor Force - https://www.shrm.org/topics-tools/news/talent-acquisition/foreign-workers-are-vital-part-of-us-labor-force Subscribe to All Things Work to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r…

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The State of the Workplace in 2025: Key Trends & Strategies 29:47

vor 14 Tagen29:47

29:47

What’s shaping the workplace in 2025? We take a dive into SHRM’s latest State of the Workplace Report to understand the changing priorities amid labor shortages, rapid tech advancements, and evolving employee expectations. James Atkinson , vice president of thought leadership at SHRM, joins us to explore why organizations are shifting from external hiring to internal growth — and how HR leaders can build resilient, engaged teams for the future. Resources from this Week’s Episode: 2025 SHRM State of the Workplace Report - https://www.shrm.org/topics-tools/research/2025-shrm-state-of-the-workplace CHRO Priorities & Perspectives Report - https://www.shrm.org/topics-tools/research/chro-priorities-perspectives Subscribe to All Things Work to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r…

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Breaking Down Title VII and Trump’s Executive Orders 26:33

vor 20 Tagen26:33

26:33

Organizations face mounting pressure to balance legal compliance with fostering workplace diversity. Sarah Goodman , counsel at Offit Kurman, discusses how Title VII combats workplace discrimination and outlines the challenges posed by recent White House executive orders targeting inclusion and diversity (I&D) efforts. Explore Goodman's insights and actionable steps, from consulting legal counsel to implementing merit-based initiatives. Resources from this week’s episode: 2025 State of the Workplace Report - https://www.shrm.org/topics-tools/research/2025-shrm-state-of-the-workplace CHRO Priorities & Perspectives Report - https://www.shrm.org/topics-tools/research/chro-priorities-perspectives Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r…

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The Secret to Hiring Smarter? Untapped Talent 28:01

vor 27 Tagen28:01

28:01

Your organization might just be overlooking critical groups of people when hiring for a productive, adaptable workforce and seeking to fill skills gaps. Clayton Lord , senior program director at the SHRM Foundation, unpacks how to reach and harness the potential of untapped talent pools—from military spouses to senior citizens to individuals with disabilities—in order to drive business growth and align your inclusion and diversity initiatives with new White House executive orders. Resources from this Week’s Episode SHRM BEAM Framework - https://www.shrm.org/topics-tools/news/inclusion-diversity/shrms-beam-framework-for-inclusion-aligning-merit-with-organizational-excellence SHRM Foundation - https://www.shrm.org/foundation Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r…

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Conflict Resolution Strategies Every Organization Needs 22:49

vor 5 weeks22:49

22:49

Addressing and resolving tension in the workplace can be a challenging feat, requiring more than just establishing clear policies. Catherine Mattice , founder and CEO of Civility Partners, shares her expertise on how to manage conflict, offering actionable advice for managers and HR teams on de-escalating situations, rebuilding trust, and equipping leaders to coach employees out of negative behaviors. Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d ---Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r Rate/review All Things Work on Apple Podcasts and Spotify .…

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Cybersecurity 101: Protecting Your Organization—and Yourself 26:37

vor 6 weeks26:37

26:37

Cybersecurity threats, from phishing scams to ransomware attacks, don’t just jeopardize a business’s financial health — they compromise customer trust, employee productivity, and critical organizational infrastructure. Abhishek Karnik , head of threat research at McAfee, discusses what steps to take in case of a breach, and how to integrate proper cyber hygiene habits into your workplace culture. Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d ---Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r Rate/review All Things Work on Apple Podcasts and Spotify .…

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How to Communicate Employee Benefits—and Leverage Them for Engagement 29:54

vor 7 weeks29:54

29:54

Keren Maldonado , SHRM’s own director, total rewards, unpacks the nuanced art of communicating your organization’s benefit offerings in ways that are inclusive, easily accessible, and relevant to the diverse needs of your workforce. Maldonado shares practical tips for making benefits communication clear and engaging, while emphasizing how tailored strategies can enhance employee recruitment and retention. Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d ---Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r Rate/review All Things Work on Apple Podcasts and Spotify .…

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Spotting the Signs of a Toxic Workplace 27:36

vor 8 weeks27:36

27:36

Toxic workplace cultures are more common than you think—and the damage they cause goes beyond just the office walls, including harm to mental health, team dynamics, and productivity. Amira Barger , executive vice president of health communications at Edelman, discusses the effects of toxic workplace cultures, explores the red flags organizations should look out for, and highlights the importance of empathetic leadership. Find the 2024 Civility Index and other resources on fostering civility in the workplace: https://www.shrm.org/topics-tools/topics/civility Access the 2024 Global Workplace Culture Report in this episode’s paired article, It’s Likely You Have a Toxic Workplace. Now What?: https://www.shrm.org/topics-tools/flagships/all-things-work/you-likely-have-a-toxic-workplace-now-what In an era where the workplace is constantly changing, All Things Work, brought to you by SHRM, serves as a beacon of knowledge for HR leadership and organizational decision-makers. Each week, host Anne Sparaco is joined by thought leaders and industry experts sharing their perspective on game-changing topics that are redefining the world of work. Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d ---Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r Rate/review All Things Work on Apple Podcasts and Spotify .…

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Gender Disparity, Workforce Integration, and DEI Executive Orders 19:27

vor 9 weeks19:27

19:27

Tamla Oates-Forney , the CEO of Linkage, a SHRM company, joins All Things Work to share a concerning statistic: Women now make up nearly half of the workforce and are the most educated group in the labor market—yet they’re not matriculating into leadership at the same rate as men. With new executive orders reshaping workplace policies, tune in for critical takeaways for how businesses can take a “same but different” approach to designing viable, holistic, talent optimization programs that address these disparities—and how to leverage tools like SHRM’s new BEAM framework to ensure inclusivity and compliance. In an era where the workplace is constantly changing, All Things Work, brought to you by SHRM, serves as a beacon of knowledge for HR leadership and organizational decision-makers. Each week, host Anne Sparaco is joined by thought leaders and industry experts sharing their perspective on game-changing topics that are redefining the world of work. Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d ---Explore SHRM’s all-new flagships.Content curated by experts. Created for you weekly.Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career.Learn More: https://shrm.co/coy63r Rate/review All Things Work on Apple Podcasts and Spotify .…

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Prevent FMLA Misuse: Insights and Recommendations for Employers 28:38

vor 10 weeks28:38

28:38

Abigail O’Connell and Marjory Robertson , senior counsel at Sun Life Financial, discuss the complexities of absence management, offering advice on preventing misuse and abuse of the Family and Medical Leave Act (FMLA). Explore actionable strategies and insights to address potential issues without compromising employee support. Each week, All Things Work explores the latest workplace topics. Get the latest episode, along with additional resources and expert insights delivered straight to your inbox each week by signing up for the All Things Work newsletter: shrm.org/allthingswork Rate/review All Things Work on Apple Podcasts and Spotify .…

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5 Workplace Trends Transforming 2025 26:11

vor 11 weeks26:11

26:11

Rick Hammell , founder and CEO of Helios, unpacks five pivotal workplace trends shaping 2025—from global workforce management to the effects of a new White House administration. Episode Time Stamps: 04:29 – 5 Trends 04:42 – Return to Office / Return to Work 08:26 – Generation Gap in the Workforce 15:13 – AI and Technology in the Workplace 18:06 – Global Business / Rules and Regulations 20:55 – New White House Administration Each week, All Things Work takes a deep dive into the latest workplace topics. Get the latest episode, along with additional resources and expert insights delivered straight to your inbox each week, by signing up for the All Things Work newsletter: shrm.org/AllThingsWork Rate/review All Things Work on Apple Podcasts and Spotify .…

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From Uncertainty to Trust: Inclusive Feedback Strategies 24:12

vor 12 weeks24:12

24:12

Join Ama Agyapong , CEO of Inclusion Enterprises, as she shares how to incorporate feedback to foster more trust and collaboration in the workplace. Discover practical strategies for addressing unconscious bias, building strong relationships, and tailoring feedback to individual needs. Each week, All Things Work takes a deep dive into the latest workplace topics. Get the latest episode, along with additional resources and expert insights delivered straight to your inbox each week, by signing up for the All Things Work newsletter: shrm.org/AllThingsWork Rate/review All Things Work on Apple Podcasts and Spotify .…

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People Analytics: How Better Workplaces Start with Data 26:56

vor 13 weeks26:56

26:56

People analytics expert Brian Fitzpatrick explores how data is revolutionizing inclusion and diversity (I&D) in the workplace. The conversation covers how to leverage data to uncover disparities, address unconscious biases, and guide equitable decision-making. Fitzpatrick also emphasizes HR's critical role in using analytics to strengthen recruitment, retention, and succession strategies while advocating for patience and driving measurable and meaningful workplace transformation. Each week, All Things Work takes a deep dive into the latest workplace topics. Get the latest episode, along with additional resources and expert insights delivered straight to your inbox each week, by signing up for the All Things Work newsletter: shrm.org/AllThingsWork Rate/review All Things Work on Apple Podcasts and Spotify .…

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How Ageism Impacts Everyone at Work (And What to Do About It) 28:19

vor 14 weeks28:19

28:19

Shari Collins , who specializes in fostering inclusive environments and driving growth for organizations, explores the topic of ageism in the workplace. Collins unpacks the far-reaching effects ageism has across all generations, from younger professionals facing assumptions about their inexperience to seasoned employees encountering stereotypes about their adaptability. Collins also highlights the significance of psychological safety and resources like “reverse mentoring” that HR or anyone in the workplace can use to break down biases and strengthen relationships in all directions, no matter which generations make up your teams. Each week, All Things Work takes a deep dive into the latest workplace topics. Get the latest episode, along with additional resources and expert insights delivered straight to your inbox each week, by signing up for the All Things Work newsletter: shrm.org/AllThingsWork Rate/review All Things Work on Apple Podcasts and Spotify .…

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The Power of Peer Mentoring in Shaping HR Leaders 22:45

vor 17 weeks22:45

22:45

Mary Kitson , the founder and director of Mentor HR®, as well as the senior program manager at MITRE explores the pivotal role mentorship plays in career development, particularly within the HR profession. Kitson highlights the long-term benefits of mentorship for individuals and organizations alike. Discover how beyond skill development, mentorship fosters emotional well-being, job satisfaction, and a sense of community. It also touches all aspects of a mentee’s life, often creating a ripple effect of positive change. Rate/review All Things Work on Apple Podcasts and Spotify .…

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