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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Global Health: Checklist for a Healthy Life and World
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Manage series 2420692
Inhalt bereitgestellt von Jaimie Kirkpatrick. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Jaimie Kirkpatrick oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
Why Global Health matters to you and those around you. What you need to know, need to share, and how you can help affect change in the world today.
…
continue reading
5 Episoden
Alle als (un)gespielt markieren ...
Manage series 2420692
Inhalt bereitgestellt von Jaimie Kirkpatrick. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Jaimie Kirkpatrick oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
Why Global Health matters to you and those around you. What you need to know, need to share, and how you can help affect change in the world today.
…
continue reading
5 Episoden
Alle Folgen
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Global Health: Checklist for a Healthy Life and World

Dr. Fiona Wilmot’s career in pubic health has focused on what she calls “the bigger picture” and this is seen throughout her work with Breast Cancer Action. Not only does this organization shed a light on how breast cancer affects women globally, but it also exemplifies a commitment to both health and social justice for women at risk of and living with this disease.…
Our world depends on the children growing up in it. Although they play a crucial role in creating a promising future, developing countries face inequities that make child survival difficult. Tune in to understand why under-five mortality remains so high in Africa and how to make a difference in the lives of future generations.…
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Global Health: Checklist for a Healthy Life and World

Check in for an interview with Eva Sheres, a strong believer in the positive effects of nutrition and meditation on health. Let's figure out whether diet makes a difference.
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Global Health: Checklist for a Healthy Life and World

Global warming may be a controversial topic, but there is no ignoring the health risks it presents worldwide. Take a closer look at the collision between climate change and health, as it becomes clear we must begin to make changes for our future generations.
Video games have been on the rise since the 1970s. From Atari, to Nintendo, to Playstation, and Xbox, about 1.2 billion users have gotten hooked worldwide. Listen in to learn how a favorite pass time has now become classified as a documented disorder.
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