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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Kosher Sommelier Podcast
Alle als (un)gespielt markieren ...
Manage series 2408724
Inhalt bereitgestellt von Andrew Breskin. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Andrew Breskin oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
Welcome to the Kosher Sommelier! This podcast aims to elevate, inform, and entertain wine lovers from casual drinkers to connoisseurs, with a focus on the kosher market. Hosted by Andrew Breskin, we are going to focus on getting to know some notable players in the kosher wine space, such as winemakers, wine critics, and movers and shakers in the business of wine. We will also be leveraging Andrew’s extensive network in the broader wine world to have some meaningful conversations with some great personalities. Thanks for joining us and please subscribe!
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14 Episoden
Alle als (un)gespielt markieren ...
Manage series 2408724
Inhalt bereitgestellt von Andrew Breskin. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von Andrew Breskin oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
Welcome to the Kosher Sommelier! This podcast aims to elevate, inform, and entertain wine lovers from casual drinkers to connoisseurs, with a focus on the kosher market. Hosted by Andrew Breskin, we are going to focus on getting to know some notable players in the kosher wine space, such as winemakers, wine critics, and movers and shakers in the business of wine. We will also be leveraging Andrew’s extensive network in the broader wine world to have some meaningful conversations with some great personalities. Thanks for joining us and please subscribe!
…
continue reading
14 Episoden
Alle Folgen
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Kosher Sommelier Podcast

In this episode, we catch up with David Edelman, who has been making wine for years, and has been tasked to be one of a handful of kosher winemakers who crafts some of the most exquisite and expensive kosher wines in the world. Our program is underwritten by LiquidKosher, a curated kosher wine club and boutique. Our host, Andrew Breskin, the Kosher Sommelier, personally selects every wine that is sold, and curates thoughtful selections for the quarterly subscription, The CELLAR Wine Club. Visit LiquidKosher.com and use coupon code KosherSomm for 10% off your first order. Make sure to join The CELLAR Wine Club for quality and exclusive wine selections delivered to your cellar door.…
In this episode, we sit down with Elizabeth Kratz, editor of the New Jersey Jewish Link to talk about her career in journalism and her path towards learning and tasting wine, and how she eventually became the driving force behind one of the most notable kosher wine publications in the USA. Our program is underwritten by LiquidKosher, a curated kosher wine club and boutique. Our host, Andrew Breskin, the Kosher Sommelier, personally selects every wine that is sold, and curates thoughtful selections for the quarterly subscription, The CELLAR Wine Club. Visit LiquidKosher.com and use coupon code KosherSomm for 10% off your first order. Make sure to join The CELLAR Wine Club for quality and exclusive wine selections delivered to your cellar door.…
In this episode, the Kosher Sommelier greets wine royalty, Andrew's good friend and colleague, Master Sommelier Dan Pilkey. Hear all about the road to becoming a Master Sommelier, a title that less than 200 people in the world have held. Dan shares countless experiences that will push you to become a more comfortable and confident wine lover. Our program is underwritten by LiquidKosher, a curated kosher wine club and boutique. Our host, Andrew Breskin, the Kosher Sommelier, personally selects every wine that is sold, and curates thoughtful selections for the quarterly subscription, The CELLAR Wine Club. Visit LiquidKosher.com and use coupon code KosherSomm for 10% off your first order. Make sure to join The CELLAR Wine Club for quality and exclusive wine selections delivered to your cellar door.…
In this episode, we chat with Alan Berger, owner and operator of Grand Getaways Passover Resort. We discuss the ins and outs of being successful in this highly complex business, the challenges and triumphs, and of course, the incredibly deep wine program that ties it all together. Our program is underwritten by LiquidKosher, a curated kosher wine club and boutique. Our host, Andrew Breskin, the Kosher Sommelier, personally selects every wine that is sold, and curates thoughtful selections for the quarterly subscription, The CELLAR Wine Club. Visit LiquidKosher.com and use coupon code KosherSomm for 10% off your first order. Make sure to join The CELLAR Wine Club for quality and exclusive wine selections delivered to your cellar door.…
In this episode, we hear from boutique Burgundy importer Jason Berry, of Amitie Wines in San Diego, Calif. Jason shares his road to Burgundy as a wine lover and how he turned that passion into a successful business. Hear about why Burgundy is one of the most important wine regions, and tips to appreciate this fantastic genre at any level. Our program is underwritten by LiquidKosher, a curated kosher wine club and boutique. Our host, Andrew Breskin, the Kosher Sommelier, personally selects every wine that is sold, and curates thoughtful selections for the quarterly subscription, The CELLAR Wine Club. Visit LiquidKosher.com and use coupon code KosherSomm for 10% off your first order. Make sure to join The CELLAR Wine Club for quality and exclusive wine selections delivered to your cellar door.…
In this episode, we visit local San Diego Distillery and have an extended session sixth founder and distiller Trent Tilton. Aside from his full time job as a registered nurse, he also has a second full time job fulfilling his passion with these “spiritual” pursuits. We discuss the process of distilling, how spirits get their flavor, how to properly taste whiskey, and participate in a partial tasting of really awesome products. If you have ever wanted to understand what goes into the making of a bottle of whiskey, you have to listen up. We learned a lot! Thanks to San Diego Distillery in Spring Valley, CA for hosting us.…
In this episode, we sit down with Morgan Witt, a local digital marketing executive who is in the process of developing his wine business plan to bring family owned wineries in front of wine collectors and restaurant buyers. We discuss the challenges of wine marketing and branding, and how to build the relationship between producer and consumer. Also, we spend some time discussing the history of Andrew’s importing business, and how it was grown over time. This will be the first in a series of episodes on the Drinks Business that will encompass many fascinating aspects of this exciting industry, and the people who make it all possible.…
Episode 6: Benyamin Cantz of Four Gates Winery, Santa Cruz, CA - In this episode, we are interviewing a person who, at least for the kosher wine drinker, needs no introduction. Benyamin Cantz founded the Four Gates Winery on a hillside in the Santa Cruz Mountains almost 30 years ago, and never looked back. We spent over an hour together and cover interesting topics from how he got started, to his thoughts on the world of wine and winemaking. Listen to find out how he first realized the great potential of his vineyard, how he learned about winemaking, and the mystical elements behind the name Four Gates. Mr. Cantz is a artist and craftsman, and his passion and dedication to winemaking is legendary. We had some spotty sound issues here and there, and we apologize, but the content was too good to leave off! This interview was certainly a highlight for us, and we hope you feel the same.…
Episode 5: Yitz Applbaum - In this episode, we travel to Oakland, California and have an interesting chat with Industry Trailblazer and Kosher Wine Collector, Yitz Applbaum. We cover how Yitz came into a passion for wine, started several kosher wine brands, and eventually focused on his collecting. Known for his passion for Israel and its wines, Yitz regularly hosts wine tastings for celebrities and government officials around the world. A fascinating personality in the world of kosher wine! To learn more about our guest, Yitz Applbaum, you can read this profile about him courtesy of Jewish News of Northern California: Applbaum Bio @JWeekly…
Episode 4 - White Wine Revolution with Andrew In this episode, listen in as I share my thoughts about how we are in the midst of a kosher white wine revolution. We’ve made it this far with great kosher wines from around the world, but is there another big shift coming? Listen to where I think this is going, and why. Here are some links to articles that I not so casually refer to in this show. Rosh Hashanah Wines: http://sdjewishjournal.com/sdjj/september-2018/rosh-hashanah-wines/ Wine Spectator Article https://www.winespectator.com/webfeature/show/id/Jamie-Geller-Kosher-Recipes-Wine-Braised-Beef-Brisket-Shallots-Carrot…
In this episode, we get to know a winemaker whose name in kosher circles in gaining recognition, while he’s already quite recognized in the broader wine world. Josh Klapper founded TIMBRE Winery, formerly known as La Fenetre, focusing on Burgundian varietals in the Central Coast. We hear about Josh’s career as an award winning Sommelier who earned a Wine Spectator Grand Award, how be transitioned to winemaking, and his involvement with kosher wine. Josh shares his critical insider tips for learning how to truly taste and evaluate wine. Also, do not miss his surprising secret for success in the the wine industry. This one is "required reading" for anyone who wants to take their wine knowledge to the next level!…
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Kosher Sommelier Podcast

In this episode, we are live from the heart of Burgundy. Enjoy this enlightening conversation with Francois Chaveriat, head winemaker of Domaine Chantal Lescure in the Cote de Beaune. After tasting from the barrels, we have an interesting conversation about wine growing practices. What is the significance of organic wines? How does this play into the conversation about terroir and authenticity? Listen to hear deep secrets of the vineyard from a true expert.…
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Kosher Sommelier Podcast

In this episode, listen in and be fascinated by one of the most interesting personalities in the world of Israeli wine, winemaker Ya’acov Oryah. Ya’acov is the head winemaker for the Psagot Winery in Israel, but is mostly known for his eponymous winery, focusing on all things white, and orange (with a little bit of red as well). Listen in to hear about his paradigm shifting approach to wine production, and his unique - and controversial - methods.…
In this episode, get to know the host of the Kosher Sommelier Podcast, Andrew Breskin. Andrew will describe his background in the wine industry, his fascination with all things wine, and the wine business. How does one learn about tasting? What is the secret to working your way up in the wine industry? Have a listen and enjoy!…
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