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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Follicular Lymphoma CancerCare Connect Education Workshops
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Manage series 1475911
Inhalt bereitgestellt von CancerCare. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von CancerCare oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
CancerCare's free Connect Education Workshops are a way for people to learn about cancer-related issues from the convenience of their home or office. Leading experts in oncology provide the most up-to-date information in these workshops to help you and your loved ones better understand and cope with your cancer diagnosis, treatment options, quality-of-life concerns, treatment side effects, pain management, doctor-patient communication and other important topics.
…
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141 Episoden
Alle als (un)gespielt markieren ...
Manage series 1475911
Inhalt bereitgestellt von CancerCare. Alle Podcast-Inhalte, einschließlich Episoden, Grafiken und Podcast-Beschreibungen, werden direkt von CancerCare oder seinem Podcast-Plattformpartner hochgeladen und bereitgestellt. Wenn Sie glauben, dass jemand Ihr urheberrechtlich geschütztes Werk ohne Ihre Erlaubnis nutzt, können Sie dem hier beschriebenen Verfahren folgen https://de.player.fm/legal.
CancerCare's free Connect Education Workshops are a way for people to learn about cancer-related issues from the convenience of their home or office. Leading experts in oncology provide the most up-to-date information in these workshops to help you and your loved ones better understand and cope with your cancer diagnosis, treatment options, quality-of-life concerns, treatment side effects, pain management, doctor-patient communication and other important topics.
…
continue reading
141 Episoden
Tất cả các tập
×- Overview of CAR T-Cell Therapies - Understanding CARs – Chimeric Antigen Receptors - When to Consider CAR T-Cell Therapies as a Treatment Choice - Clinical Trials for CAR T-Cell Therapies - Discussion of CAR T-Cell Therapies - Managing Potential Treatment Side Effects - Specific Examples of How CAR T-Cell Therapies Contribute to Oncology Care - Key Questions to Ask Your Health Care Team about CAR T-Cell Therapies - The Benefits of CAR T-Cell Therapies - Follow-Up Care: What to Expect - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology and List of Questions - Questions for Our Panel of Experts…
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Follicular Lymphoma CancerCare Connect Education Workshops

- How to Cope While Waiting for Test Results from Cancer Work-Up - Managing Cancer When You Have Other Health Problems - The Impact of Chronic Illness on Cancer Treatment - The Importance of Adherence: Taking Your Treatment on Schedule - Reducing Harmful Drug Interactions - The Role of Clinical Trials: How Research Increases Your Treatment Options - Knowing When to Call Your Health Care Team Between Appointments - Key Questions to Ask Your Health Care Team - The Role of the Dietitian & Physical Therapist in Helping You Cope with Cancer - Quality-of-Life Concerns - Managing the Emotional, Social, Practical & Financial Issues of Coping with Cancer - Creating the Right Care Plan for You, Including Scheduling Appointments & Follow-Up Care - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions & Discussion of OpenNotes - Questions for Our Panel of Experts…
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Follicular Lymphoma CancerCare Connect Education Workshops

1 Understanding the Different Names for Biomarker Testing and Their Role in Selecting the Best Treatment for You 56:49
- Overview of the Different Names for Biomarker Testing & Why They Can Be Helpful for Treatment - Tumor Marker Testing, Genomic Profiling, Genomic Sequencing, Molecular Profiling, Next Generation Sequencing - The Relationship Between Biomarker Testing & Precision Medicine - Types of Biomarker Tests for Cancer Treatment - Do I Need Biomarker Testing for My Cancer? - How is Biomarker Testing Done? Using Samples of Your Cancer & Your Healthy Cells - Samples are Sent to the Lab Where Pathologists Test for Certain Biomarkers - Some Results Might Lead to Genetic Testing – Inherited or Germline Mutations - Some Biomarker Testing is Done as Part of Clinical Trials for New Cancer Treatments - Other Uses of Biomarkers – Determining a Person’s Cancer Risk or Finding Cancer - Biomarkers Used to Show if a Treatment is Effective or May Show if Cancer is Returning - Biomarkers Play Such an Important Role in Choosing the Best Treatment for You & In Determining Your Progress - Questions for Our Panel of Experts…
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Follicular Lymphoma CancerCare Connect Education Workshops

1 Understanding the Important Role that Biomarker Testing Plays in Informing the Treatment of Cancer 58:17
- Overview & Definition of Biomarkers - What are Some Examples of Biomarker Testing - How Biomarker Testing Provides Useful Information for Cancer Treatment - Why the Molecular Portrait of Cancer is so Important - The Role of the Pathologist - Benefits of Biomarker Testing & Precision Medicine - Predicting Response to Treatment - Clinical Trials: How Research Contributes to Your Treatment Options - Key Questions to Ask Your Health Care Team - Guidelines for Preparing for Telehealth Appointments with Your Health Care Team, Including Technology, Prepared List of Questions & Discussion of OpenNotes - Quality-of-Life Concerns - Questions for Our Panel of Experts…
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Follicular Lymphoma CancerCare Connect Education Workshops

- Overview of Clinical Trials & Why They are Important - Understanding Your Treatment Options, Including Clinical Trials - Concerns About Participating in Clinical Trials - Types of Clinical Trials - What Happens in a Clinical Trial? - The Meaning of Informed Consent - Benefits & Risks of Participation - How & Where Clinical Trials are Conducted - How to Participate in Clinical Trials - Specific Questions to Ask Your Health Care Team About Clinical Trial Participation - Guidelines for Preparing for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions & Discussion of OpenNotes - Accessing Resources for Clinical Trials - Questions for Our Panel of Experts…
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Follicular Lymphoma CancerCare Connect Education Workshops

1 Understanding Treatment-Related Skin Toxicity: Practical Tips to Cope with Rash, Dry/Itchy/Peeling Skin and Nail Changes 57:16
- Skin Toxicity - How Cancer Treatments Affect Your Skin - The Multidisciplinary Approach to Managing Skin Changes & Irritation - Practical Tips to Manage Rash, Dry/Itchy/Peeling Skin & Nail Changes - Sun Safety Tips During Cancer Treatments - When to Call Your Health Care Team about Skin Toxicity - The Role of Clinical Trials: How Research Increases Your Treatment Options - The Importance of Communicating with Your Health Care Team: Key Questions to Ask - Quality-of-Life Concerns - How to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions & Discussion of OpenNotes - Questions for Our Panel of Experts…
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Follicular Lymphoma CancerCare Connect Education Workshops

1 Update from the 2024 American Society of Hematology (ASH) Annual Meeting 1:01:39
1:01:39
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- Overview of Blood Cancers - New Research Presented at ASH - Disease-Specific Treatment Updates from ASH on: Leukemia, Lymphoma, Multiple Myeloma & Myeloproliferative Neoplasms (MPNs) - The Role of Precision Medicine & Clinical Trials - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions & Discussion of OpenNotes - Key Questions to Ask Your Health Care Team About Quality-of-Life Concerns - Questions for Our Panel of Experts…
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Follicular Lymphoma CancerCare Connect Education Workshops

1 Cancer in the Workplace, Health Insurance, Finances and Returning to School 1:06:03
1:06:03
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- Overview of the Challenges Young Adults Living with Cancer Face - Talking with the Health Care Team About Survivorship Questions & Concerns - Choosing Who & What to Tell Others: Disclosure - School: Deciding How to Deal with Financing Education– Community College, Technical Training, College, Graduate School – Scholarships - Financial Concerns, Including Health Insurance, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Short & Long-Term Follow-Up for Young Adult Cancer Survivors: Young Adult Follow-Up Clinic - Coping with Fear of Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Quality-of-Life Concerns & Discussion of OpenNotes - Questions to Ask Our Panel of Experts…
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Follicular Lymphoma CancerCare Connect Education Workshops

1 Challenges Young Adults with Cancer Face: Coping Tips 1:10:55
1:10:55
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- Overview of Young Adults Living with Cancer, Including Delays in Diagnosis - Where to Seek Cancer Treatment: Selecting Your Oncology Health Care Team, Including Young Adult Cancer Programs - The Importance of Treatment Summaries - Follow Up with Your Oncologist & Primary Care Doctor - Managing Post Treatment Side Effects/Late Effects - Talking with the Health Care Team About Survivorship Questions & Concerns - Financial Concerns, Including Health Insurance Coverage, School, College & Career - Knowing Your Rights: ADA (Americans with Disabilities Act), FMLA (Family Medical Leave Act) & Additional Legal Protections - Choosing Who & What to Tell Others: Disclosure - Working During Cancer Treatment: Suggestions from the Health Care Team - Dealing with Physical Changes Due to Cancer or Its Treatment - Coping with Concerns About Cancer Recurrence - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions and Discussion of OpenNotes - Questions to Ask Our Panel of Experts…
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Follicular Lymphoma CancerCare Connect Education Workshops

1 Chemotherapy: Novel Approaches to Prevent and Manage Gastrointestinal Treatment Side Effects 1:04:47
1:04:47
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- Why Chemotherapy Causes Treatment Side Effects & Discomfort - Working with Your Healthcare Team to Better Understand & Cope with Potential Treatment Side Effects with a Plan to Manage or Prevent Them - Common Treatment Gastrointestinal (GI) Side Effects - You May Not Experience All of These - Loss of Appetite, Nausea, Vomiting, Mouth Sores, Stomatitis, Diarrhea, Constipation, Weight Gain or Weight Loss - How Health Care Teams Approach Management & Prevention of These Common GI Side Effects - Prevention Strategies - The Role of the Oncology Nurse in Preventing Side Effects - Current Research Directions to Improve Control of GI Treatment Side Effects - Developing a Detailed Plan with Your Oncology Team to Manage and Prevent GI Chemotherapy Treatment Side Effects - The Importance of Being Prepared Before Treatment Starts - New Agents - The Importance of Clinical Trials - Communicating with Your Health Care Team about Quality-of-Life Concerns - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, and Discussion of OpenNotes - Questions for Our Panel of Experts…
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Follicular Lymphoma CancerCare Connect Education Workshops

1 Update on CAR T-Cell Therapies 1:00:54
1:00:54
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- Overview of CAR T-Cell Therapies - Understanding CARs – Chimeric Antigen Receptors - When to Consider CAR T-Cell Therapies as a Treatment Choice - Clinical Trials for CAR T-Cell Therapies - Discussion of CAR T-Cell Therapies - Managing Potential Treatment Side Effects - Specific Examples of How CAR T-Cell Therapies Contributes to Oncology Care - Key Questions to Ask Your Health Care Team about CAR T-Cell Therapies - The Benefits of CAR T-Cell Therapies - Follow-Up Care: What to Expect - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions & Quality-of-Life Concerns - Questions for Our Panel of Experts…
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Follicular Lymphoma CancerCare Connect Education Workshops

- Definition of a Caregiver - What Research Tells Us About Caregivers’ Well Being - Caregiving for an Older Adult - Caregiving for a Younger Adult - Caregiving for a Friend - Caregivers for Cancer Survivors - Couples, Partners, Siblings & Friends - Family, Partner & Friend Communication - Care Coordination: Challenges & Tips - Stresses on Family, Partners & Loved Ones - Coping with Holidays, Birthdays & Special Occasions - Managing Family, Friends, Partners & Traditions - The Important Role of Long-Distance Caregivers - Practical Tips for Managing Caregivers’ Stress - Strategies for Self-Care - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions & Discussion of Open Notes - Questions for Our Panel of Experts…
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Follicular Lymphoma CancerCare Connect Education Workshops

- Overview of Cancer Survivorship - Managing Post Treatment Side Effects/Late Effects - Quality-of-Life Concerns - Fear of Recurrence - Finding Your New Normal - The Importance of Treatment Summaries and Encounter Notes - Follow-Up with Your Oncologist and Primary Care Doctor, Including Discussion of Health Screening and Concerns - Guidelines to Prepare for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, and Discussion of OpenNotes - Questions for Our Panel of Experts…
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Follicular Lymphoma CancerCare Connect Education Workshops

1 Current Perspectives on the Future of Cancer Research 1:13:03
1:13:03
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- Understanding the Future of Cancer Research & Clinical Trials - Increased Focus on Earlier Detection & Treatment of Cancer - Health Care Disparities Research - Enhanced Knowledge of the Molecular Portrait of Cancer - Artificial Intelligence (AI) Driven Approaches for Diagnosis & Treatment of Cancer - Microsatellite Instability (MSI): Mutations in DNA Mismatch Repair Genes – Implications for Treatment - Immunotherapy - CAR T Cell Therapy - Immune Checkpoint Inhibitors & Blockade - Monoclonal Antibodies - Cancer Treatment Vaccines - Immune System Modulators - Targeted Immunotherapies - Radiopharmaceutical Therapy (RPT) - Antibody-Drug Conjugates (ADCs) - Robotic Surgery - Additional Focus on Lifestyle, Exercise, Nutrition & Hydration - Increasing Role of Telehealth/Telemedicine Appointments - Questions for Our Panel of Experts…
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Follicular Lymphoma CancerCare Connect Education Workshops

- Disproportionate Burden of COVID & Cancer on People of Color - Social Determinants of Health, Including Languages Spoken & Health Literacy - Influence of the Local & Regional Environment in Which You Live on Your Access to Oncology Care - Effect of COVID on Health Care Systems - How Race May Impact Your Access to Cancer Treatment, Management of Treatment Side Effects & Pain Management - How to Find the Right Cancer Care Team for You - Access to Cancer Treatment in the LGBTQI+ Community - Costs of Housing & Cancer Treatment - Food & Pharmacy Deserts - Food Insecurity: Tips to Increase Your Access to Health Promoting Nutrition - Work Commitments & Transportation to Treatment - Your Rights Under the Americans with Disability Act (ADA) & Family and Medical Leave Act (FMLA) - How Telehealth May Help You with Greater Health Equity - Practical Tips to Cope with Health Care Disparities: Valuing Your Identity - Guidelines for Telehealth/Telemedicine Appointments, Including Technology, Prepared List of Questions, Trusted Family/Friend to Join the Appointment, Quality-of-Life Concerns & Discussion of OpenNotes - Key Questions to Ask Your Health Care Team - Questions for Our Panel of Experts…
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